5-Star HotelSummary of reviews related to the '5 Star' categoryThalazur Bandol Ile Rousse - Hôtel & Spa is a French 5-star hotel with amazing spa services and excellent concierge service. The hotel has some areas that need improvement, according to some reviews. A few guests note that the hotel lacks the comfort, equipment and decor expected of a 5-star hotel. Some reviewers mention that the establishment has four-star facilities, a cold atmosphere and poor breakfast options that do not match the price. Others applaud the spa services but criticize the poor room service and restaurant service. Despite the negative reviews, some guests acknowledge that the hotel provides a good standard of service but falls short of the 5-star classification.
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