InfoSummary of reviewsFiesta Inn Nogales provides guests with a mostly positive experience characterized by several commendable features. Its strategic location is highly praised, allowing for a tranquil escape from city noise while offering convenient access to downtown Nogales, the border crossing, and highway connections. This makes it a great choice for both business travelers and families. The hotel impresses with clean, comfortable, and modern rooms that are well-maintained, contributing to a peaceful and relaxing stay. The friendly and efficient staff further enhance the experience with exceptional service, ensuring guests feel welcomed throughout their visit.
Guests particularly appreciate the diverse breakfast buffet with made-to-order options, although there are minor concerns about pricing and quality. While the rooms are generally clean and spacious, some improvements could be made regarding bed size and amenities. The gym and pool offer recreational options, though these areas occasionally face maintenance issues, including non-heated pool temperatures and equipment concerns.
Overall, Fiesta Inn Nogales stands out for its cleanliness and well-kept environment, supported by a hardworking staff fluent in English and Spanish who consistently go above and beyond. Despite a few areas needing attention, the hotel remains a reliable choice for travelers seeking comfort, cleanliness, and excellent service in Nogales. Show more
InfoSummary of reviewsCity Express by Marriott Nogales is appreciated for its strategic location, offering convenience and security to travelers, whether for work or leisure. The hotel is situated close to essential stores, services and the main avenue leading to the border crossing, enhancing its appeal. The ample secure parking and generally quiet surroundings further add to the comfortable and stress-free stay.
The breakfast service at City Express is commonly praised for its deliciousness and variety, featuring chilaquiles among other selections. Guests commend the clean and comfortable facilities and attentive staff within the breakfast area, although there are occasional remarks about the need for more variety and faster food item replenishment.
The rooms are described as clean and comfortable with good shower pressure and pleasant views. However, there are noted areas for improvement regarding room cleanliness, size and maintenance with some guests reporting issues like odors, insufficient amenities and noise disruptions due to thin walls.
Cleanliness in the hotel receives mixed reviews. While many guests find the facilities very clean and comfortable, others have noted instances of poor cleanliness and maintenance issues. Overall, rigorous cleaning procedures could address these inconsistencies.
The staff at City Express by Marriott Nogales is a notable highlight, known for their friendliness and attentiveness, significantly enhancing guests' experiences. While the majority of the team receives high marks for excellent customer service, some mixed reviews about reception staff suggest room for improvement in customer service training.
Regarding the beds, guests appreciate the overall cleanliness and find the beds to be generally comfortable, though opinions on pillow quality vary. Despite some reports of beds being on the harder side, the sleeping arrangements are considered comfortable by most.
In summary, City Express by Marriott Nogales offers a convenient, secure and generally comfortable stay with highly praised staff and breakfast service. Improvements in room maintenance and cleanliness could further elevate the guest experience. Show more
