Aloft Tulum presents itself as an appealing destination for travelers seeking a blend of comfort and vibrancy in the heart of Tulum. Its prime location between Tulum Beach and the town center offers guests easy access to local attractions, dining, and entertainment, while its position in the modern Aldea Zama area provides a peaceful retreat. The hotel features contemporary design elements and facilities, with a standout rooftop pool offering stunning jungle views, making it an ideal choice for relaxation after exploration.
The hotel's staff consistently receive praise for their friendliness and attentive service, contributing significantly to guest satisfaction. The rooms are modern, clean, and spacious, equipped with ample amenities, and the beds are specifically noted for their exceptional comfort. Cleanliness across the property, from rooms to common areas, is frequently highlighted, supporting Aloft Tulum's reputation as a spotless and inviting environment.
Guests enjoy a delightful breakfast with fresh, tasty options, although there are minor areas for improvement in speed and menu variety. The dinner experience, while offering a lovely ambiance at the rooftop pool and bar, could benefit from more diverse menu choices and attention to value. Despite some inconsistencies with the wifi and extra charges for parking, the overall experience at Aloft Tulum is positive.
The hotel's gym supports fitness enthusiasts with its clean and modern facilities, while the pools—especially the rooftop pool—are celebrated for their views, atmosphere, and design. Aloft Tulum manages to provide a luxurious yet relaxed environment, making it an attractive option for travelers seeking a stylish and comfortable stay in Tulum.
Mereva Tulum is a beautiful boutique hotel that offers guests a calm and tranquil atmosphere away from the hustle and bustle of Tulum. Guests rave about the hotel's stunning beachfront location, delicious inclusive breakfast and clean and spacious rooms with lovely sea views. Although the dinner menu may lack flavor and be expensive, the hotel's staff are outstanding and go above and beyond to ensure their guests' comfort and happiness. The hotel's pool is also a standout feature with many guests raving about its beauty and cleanliness. And for guests with families or on a romantic getaway, Mereva Tulum caters to everyone's needs, offering amenities and activities for all ages. Overall, Mereva Tulum is a perfect spot for anyone looking for a beautiful and relaxing hotel in Tulum.
Una Vida is a hidden gem located in Tulum town, offering a peaceful and relaxing environment away from the bustling crowds of the beach area. While some guests find the location a little far from the beach and main attractions, the hotel offers free bikes for exploration of the charming local restaurants and La Veleta. The breakfast experience at Ananda restaurant is delightful with homemade Papaya marmalade, freshly brewed cappuccinos and delicious smoothies. The dinner menu offers healthy and delicious options that guests found excellent with a beautiful view of the pool. The rooms are elegant, spacious and clean with lovely decorations and comfortable beds. The hotel's exceptional staff is attentive, friendly and professional, going above and beyond to make guests feel at home. The pool area is described as "spectacular" and offers a relaxing and comfortable environment for a refreshing swim with a pool bar and restaurant. The hotel offers various mindfulness activities like yoga, meditation that are included in your stay. Una Vida is a luxurious and romantic hotel that creates a magical ambiance perfect for a tranquil and enchanting stay.
Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World is a breathtaking location set in the midst of the jungle, offering a unique and magical experience for guests. The hotel boasts exceptional cleanliness and attention to detail in its authentic and tastefully designed rooms. The property has amazing grounds, including private cenotes, lakes and a lagoon with beautiful pools, making it a paradise on earth perfect for reconnecting with nature. The hotel offers a varied breakfast menu and its onsite restaurant provides excellent food quality, although some guests felt it was a bit limited and pricey. The staff is professional, friendly and accommodating, ready to go the extra mile to make guests' stay as enjoyable as possible. The yoga classes and complimentary activities like daily cenote tours made for a truly relaxing experience. Despite being a little far from town or the beach, Wakax Hacienda is an amazing off-the-beaten-path destination in Tulum worth the trip. It is perfect for families with teens and young kids, as well as for solo travelers, couples and anyone looking for a luxurious and peaceful escape.
Kimpton Aluna Resort Tulum by IHG, is a great choice for those seeking a peaceful retreat away from the crowded areas of Tulum. The hotel's location is ideal for easy access to both Tulum centre and the beach with bicycles available for rent. The breakfast at the hotel is highly praised with guests enjoying the well-made and tasty menu plates. The rooms are spacious, clean and well-appointed with friendly and helpful staff. The hotel's 5-star facilities and staff receive high ratings from guests. The two tranquil pool areas are also great for chilling with swim-up bars and shaded areas for drinks and food. The only downside mentioned by some guests was the high cost of drinks and breakfast. Overall, Kimpton Aluna Resort Tulum provides an outstanding experience for guests and is highly recommended.
Biwa Tulum is an exceptional hotel nestled in the heart of Tulum, offering travelers a convenient and vibrant setting while maintaining a peaceful and quiet atmosphere. Just a short walk from the main strip, the hotel is strategically located near shops, restaurants, and bars, making it an ideal base for exploring the local area. Guests appreciate its proximity to the ADO bus station and nearby attractions such as cenotes, ruins, and the beach, accessible by taxi or bike.
A delightful breakfast experience enhances the stay at Biwa Tulum, often praised for its quality and variety at Don Tomás, a quaint café adjacent to the hotel. The à la carte menu includes a satisfying selection from fresh fruits to savory dishes, complemented by excellent coffee. This enjoyable start to the day is paired with the café's inviting atmosphere and the friendliness of the service.
The accommodations at Biwa Tulum are consistently highlighted for their spaciousness, cleanliness, and modern design. Rooms feature large, comfortable beds, high ceilings, and, in some cases, well-equipped kitchenettes, making longer stays convenient. The newness of the hotel is evident in its stylish and tidy environment, which adds to its appeal.
Guests frequently commend the hotel staff for their friendliness and professionalism, noting key individuals who exemplify excellent service. The team goes above and beyond, making visitors feel well-supported and comfortable, while also providing valuable local recommendations.
The hotel's amenities, such as a clean and charming pool, a rooftop terrace, and a spacious gym, complement the overall stay. The pool, often feeling exclusive due to limited usage, offers a relaxing setting paired with the beautiful rooftop area for lounging.
Biwa Tulum also provides a safe and convenient parking experience, appreciated for its easy access and complimentary nature. Families find the hotel especially suitable, with spacious apartments and accommodating staff creating a family-friendly environment.
The hotel's focus on comfort shines through in its high-quality beds, ensuring guests enjoy restful nights. As a true four-star experience with exceptional service, Biwa Tulum stands out for its convenient location, inviting atmosphere, and dedication to guest satisfaction, making it a highly recommended choice for travelers in Tulum.
'O' Tulum Boutique Hotel - Adults Only' is a serene and idyllic retreat that offers guests an exclusive, adults-only experience on the tranquil coast of Tulum. The hotel is nestled away from the bustling tourist areas and offers picturesque ocean views, catering to those seeking peace, privacy, and a romantic escape. The location, while somewhat remote and reached via a challenging dirt road, provides a perfect setting for relaxation, complete with near-exclusive beaches and a nearby cenote for added adventure.
Guests consistently praise the hotel's inviting ambiance, supported by an exceptional staff known for their friendliness, attentiveness, and professionalism. Key staff members like Nuria, Cynthia, and Christian go above and beyond to ensure a memorable stay. The team’s dedication is reflected in the seamless hospitality, from the reception to the restaurant and housekeeping services.
Dining at 'O' Tulum is notable, particularly for the breakfast, which, despite a limited menu, impresses with fresh, made-to-order, and flavorful Mexican dishes. While the dinner menu may come across as limited and somewhat pricey, it delivers delicious offerings that include standout seafood and Mexican specialties, complemented by the excellent cocktails.
The hotel's accommodations are commended for their spaciousness, comfort, and stunning ocean views. Rooms come equipped with private pools or swim-up access, adding to the luxury experience. The decor and room amenities facilitate restful stays, though some minor issues like humidity can occur.
With several pools on the property, including a breathtaking rooftop infinity pool, guests have multiple options for relaxation amidst beautiful sea views. Although there are occasional maintenance concerns, especially around cleanliness, these are overshadowed by the overall appeal of the escape provided by the hotel's serene environment.
Aimed at providing a perfect spot for couples or honeymooners, this intimate 12-room hotel emphasizes seclusion and tranquility, making it an ideal setting for anniversaries and romantic getaways. Special touches like room upgrades and complimentary dinners for honeymooning guests enhance the romance. Despite some variability in reviews concerning Wi-Fi and five-star status, 'O' Tulum delivers a favored, quiet retreat ideal for those looking to unwind and reconnect.
The Conrad Tulum Riviera Maya is a hotel with exceptional staff who are friendly, helpful and always eager to go above and beyond to ensure guests have a fantastic stay. The team takes pride in their work and provides great service with a hospitable attitude. While there were a few comments about some staff members who may have needed more training, overall the reviews speak to a team that is dedicated to providing guests with an unforgettable experience. If you want to be treated like royalty on your next vacation, book a stay at the Conrad Tulum Riviera Maya.
The Strabon Tulum, located in the emerging area of La Veleta, offers guests a peaceful retreat just outside Tulum's vibrant center. While the hotel is a bit removed from the beaches and bustling city core, it provides a serene environment ideal for exploring Tulum and its surroundings. Guests appreciate the proximity to numerous restaurants and cafes, making it a convenient base for food lovers. The neighborhood, though requiring a car or scooter for the best access, is safe and developing with modern amenities.
Visitors have mixed feelings about the breakfast offerings, noting its simplicity and lack of variety, though some enjoy the tasty homemade pineapple jam. The continental breakfast could benefit from more options, particularly for guests with early start times.
The hotel's rooms receive high praise for their spaciousness, cleanliness, and modern design. Guests enjoy a tranquil stay, with views of lush patios or jungle surroundings. The well-equipped rooms feature comfortable bedding, contributing to restful sleep, and amenities such as Netflix provide added convenience. Minor issues, such as occasional room maintenance, do not detract from the overall positive experience.
Cleanliness is a standout feature at The Strabon Tulum, with guests frequently complimenting the immaculate rooms and common areas. The attentive housekeeping and stylish decor further enhance their comfort. The friendly and helpful staff contribute significantly to the welcoming atmosphere, with team members like Miguel, Edgar, and manager Andrea receiving special recognition for their exceptional service and attention to detail.
While the Wi-Fi service receives mixed reviews, the pool is highlighted as a tranquil escape, offering a serene setting among tropical plants and charming decorations. It is frequently cleaned and well-maintained, adding a refreshing element to guests' stay, though more sunny loungers would be welcomed.
Parking is conveniently available on the street in front of the hotel, though guests are advised to have a vehicle due to the bumpy access road. The beds at The Strabon Tulum are a standout feature, praised for their comfort and exceptional quality, contributing greatly to a restful night's sleep.
Overall, The Strabon Tulum provides a comfortable and stylish retreat, with exemplary service and peaceful surroundings making it a noteworthy choice for travelers seeking relaxation and convenience.
Elements Tulum Boutique Hotel offers a delightful and welcoming experience for travelers seeking a blend of comfort, style and convenience. The hotel is ideally situated near Tulum’s main streets, providing easy access to downtown attractions, restaurants and shops, while maintaining a peaceful atmosphere away from the city's noise. Its strategic location near the beach, Tulum ruins, supermarkets and transportation hubs adds to its appeal, especially for those renting a car or using public transport.
Guests consistently praise the hotel’s spacious, clean and stylish rooms, highlighting features such as modern decor, high ceilings, comfortable beds and well-equipped amenities. The emphasis on cleanliness and maintenance ensures a serene and hygienic environment throughout the stay. The rooms are not only visually appealing but also offer a tranquil, restful retreat enhanced by the quiet ambiance and meticulous attention to detail.
The staff at Elements Tulum Boutique Hotel are frequently lauded for their exceptional customer service, friendliness and attentiveness. Team members, often personally mentioned by name, go above and beyond to ensure guests feel welcomed and well-cared for, contributing to a positive and memorable stay.
While the breakfast experience receives mixed reviews, many guests enjoy the delicious and plentiful offerings on the rooftop terrace with its fantastic views and attentive service. Despite minor drawbacks like limited menu choices and slow service, the overall reception towards breakfast tends to be positive.
The hotel also boasts a beautifully refreshing pool, described as a clean and tranquil oasis within the hotel grounds. Although small and more decorative than practical for swimming, it provides a lovely spot for relaxation. The availability of private and street parking, despite being somewhat limited, adds convenience for those traveling by car.
Elements Tulum Boutique Hotel's boutique charm is evident in its modern aesthetic, clean surroundings and personalized service. Its designer quality and tasteful decoration create a cozy and inviting atmosphere, perfect for a short stay in Tulum. Despite minor critiques of certain amenities and service expectations, the hotel remains a top choice for its value for price, comfort and stylish experience.
The Little Gem Hotel Tulum La Veleta, situated in the up-and-coming neighborhood of La Veleta, offers guests a tranquil yet convenient retreat. Its location, slightly removed from the bustling tourist center, provides a peaceful environment conducive to relaxation, with easy access to local bars, restaurants, and cafés. Although getting to the beach requires some effort, free bicycles are available to guests, enhancing mobility. The unpaved roads might surprise some visitors, but the location is generally appreciated for striking a balance between accessibility to the town and the serenity desired for a relaxing stay.
A highlight for many guests is the breakfast arrangement with Me Latte Cafe, located just across the street. The café is valued for its delicious and varied menu, with guests often enjoying the discounts offered. The hotel's provision of coffee, tea, and cakes further adds to the cozy hospitality.
The hotel's rooms receive considerable praise for their spaciousness, modern decor, and cleanliness. Guests frequently mention the thoughtful amenities, such as fridges and safes, and emphasize the comfort of the large beds. Many rooms feature balconies with serene views, enhancing the peaceful atmosphere. Only nine rooms ensure an intimate and personalized experience, reflecting exceptional value for money in the trendy La Veleta district.
Cleanliness is a standout feature of Little Gem Hotel Tulum La Veleta. The hotel is consistently praised for its sparkling clean facilities and elegantly designed interiors, fostering a serene and inviting ambiance. The staff's attentiveness and friendliness further contribute to guest satisfaction, with many patrons noting the team's exceptional service, local knowledge, and readiness to assist.
Guests also enjoy the delightful pool area, surrounded by lush plants, which provides a perfect spot for relaxation. While some may find the pool small, its cleanliness and picturesque setting are highly appreciated. The hotel offers free parking, making it convenient for those exploring by car, and the easy access is a noted advantage.
The Little Gem Hotel Tulum La Veleta stands out for its tranquil atmosphere, exceptional service, and comfortable accommodations, making it a favored choice for visitors seeking relaxation and adventure in Tulum.
Dreams Tulum Resort & Spa is a top-notch resort, praised by guests for its beautiful location on the beach with stunning ocean views, amazing architecture that blends with the backdrop of Tulum and priority given to security. While the breakfast received mixed reviews, the majority of guests enjoyed the buffet and the variety of continental restaurants offered. The dining experience overall had mixed reviews with some guests raving about the food and others finding it mediocre or poor. The rooms are spacious, clean and comfortable, even though some guests experienced issues with maintenance. The resort is well-maintained and clean, despite some negative comments about room maintenance and seagrass on the beach. The staff is friendly, professional and outstanding with many guests praising their polite, helpful and entertaining nature. The pool and beach areas are beautiful and well-maintained, perfect for relaxing and enjoying the vacation. The resort is also family-friendly with facilities and activities for kids. While some guests complained about certain issues, overall, Dreams Tulum Resort & Spa is an exceptional five-star resort offering amazing amenities and services for a luxurious and enjoyable stay.
Mestizo Gallery in Tulum stands out as a top choice for travelers seeking a rich cultural experience combined with comfort and convenience. Located in downtown Tulum, the hotel offers guests easy access to the vibrant town center and essential tourist spots like the Tulum ruins and picturesque cenotes. While it is situated on a busy road, the convenience and atmosphere overshadow any minor inconveniences related to traffic noise. The prime location allows guests to enjoy both tranquility and proximity to local attractions.
The highlight of a stay at Mestizo Gallery is the exceptional breakfast, featuring a wide array of à la carte options that cater to diverse tastes, with the huevos motuleños gaining particular acclaim. Guests praise the quality and variety of meals, alongside the attentive service from the warm and friendly staff. The dining area, characterized by cleanliness and organization, enhances the overall breakfast experience.
Rooms at the hotel are spacious, clean, and well-appointed, offering generous space and essential amenities like mini-fridges and reliable Wi-Fi. The beautiful design and comfortable beds ensure a restful and pleasant stay. Cleanliness is a key feature across the hotel, with guests consistently praising the immaculate condition of the rooms and bathrooms.
The friendly and attentive staff, led by owner Felipe, adds to the welcoming atmosphere. Their genuine warmth and willingness to assist significantly contribute to the positive experience at Mestizo Gallery. The staff's exceptional service is noted throughout guests' stays, enhancing both the accommodation and dining experiences.
Overall, Mestizo Gallery provides a delightful and comfortable retreat in Tulum, characterized by its strategic location, exceptional breakfast, spacious rooms, cleanliness, and dedicated staff. The hotel is truly a compelling option for guests looking to enjoy the cultural richness and charm of Tulum.
VR CLUB Tulum Riviera is celebrated for its serene beachfront location, providing an idyllic escape on the Riviera Maya. The setting boasts unparalleled beauty with stunning sea views, making it a perfect retreat for those seeking relaxation. Guests praise the pristine and secluded beach, noting its ideal conditions for snorkeling and turtle sightings. The hotel’s remote charm is both a draw and a consideration, as guests may rely on transportation to explore Tulum further.
Breakfast at the hotel stands out for its generous and varied buffet, catering to diverse tastes. Guests delight in the range of options, from freshly made omelets to unique offerings like beignets, while enjoying attentive service at the beachside restaurant. Dinner experiences receive mixed reviews, with positive feedback on themed nights and the freshness of the cuisine, though some guests desire more authentic local flavors and variety.
The spacious, well-maintained rooms overlook the ocean, offering comfort and tranquility. While the accommodations are mostly praised for cleanliness and modern amenities, there are occasional mentions of aging interiors. The hotel’s intimate, beautifully designed setting enhances guest experiences, complemented by the staff’s friendliness and eagerness to assist.
Cleanliness is a hallmark, with meticulous attention to upkeep across the property. The pools, framed by lush greenery, provide a picturesque setting, despite minor maintenance issues. The staff’s warmth and attentiveness significantly elevate stays, offering a welcoming atmosphere and excellent service. Commendations extend to the reliable Wi-Fi, which supports connectivity from the main property to the beach.
Guests find the all-inclusive package to be a convenient and valuable offer, with a wide range of drinks and satisfactory meals, although more culinary variety is desired by some. Overall, VR CLUB Tulum Riviera presents a charming, quiet retreat with outstanding natural beauty, warm hospitality, and well-rounded amenities, making it a favored choice for visitors seeking relaxation and stunning coastal experiences.