Aloft Tulum presents itself as an appealing destination for travelers seeking a blend of comfort and vibrancy in the heart of Tulum. Its prime location between Tulum Beach and the town center offers guests easy access to local attractions, dining, and entertainment, while its position in the modern Aldea Zama area provides a peaceful retreat. The hotel features contemporary design elements and facilities, with a standout rooftop pool offering stunning jungle views, making it an ideal choice for relaxation after exploration.
The hotel's staff consistently receive praise for their friendliness and attentive service, contributing significantly to guest satisfaction. The rooms are modern, clean, and spacious, equipped with ample amenities, and the beds are specifically noted for their exceptional comfort. Cleanliness across the property, from rooms to common areas, is frequently highlighted, supporting Aloft Tulum's reputation as a spotless and inviting environment.
Guests enjoy a delightful breakfast with fresh, tasty options, although there are minor areas for improvement in speed and menu variety. The dinner experience, while offering a lovely ambiance at the rooftop pool and bar, could benefit from more diverse menu choices and attention to value. Despite some inconsistencies with the wifi and extra charges for parking, the overall experience at Aloft Tulum is positive.
The hotel's gym supports fitness enthusiasts with its clean and modern facilities, while the pools—especially the rooftop pool—are celebrated for their views, atmosphere, and design. Aloft Tulum manages to provide a luxurious yet relaxed environment, making it an attractive option for travelers seeking a stylish and comfortable stay in Tulum.
Xan Ha Apartments is a hidden gem located in a quiet and secluded area of Tulum, offering a peaceful retreat for those looking to disconnect and rest. While a car, bike or scooter is necessary to travel to the city center or beach, guests appreciated the peaceful surroundings and easy access to restaurants and shops once they had transportation. The hotel offers a decent breakfast included in the room rate with mixed opinions from guests about the options available. The spacious and well-equipped rooms are highly praised with some guests reporting issues with odours and leaky toilets. However, overall the rooms are clean and feature thoughtful touches such as towel service and toiletry kits. The hotel is highly recommended for its beautiful and clean facilities with friendly and attentive staff making for a comfortable and enjoyable stay. The wifi is reliable and fast and the pool and garden offer a haven of peace and relaxation amid lots of trees. The hotel offers free and convenient parking right in front of the property, making it a great option for those driving. The comfortable and large beds offer a great night's sleep with some minor issues reported with temperature controls and bed firmness. The hotel is suitable for guests with disabilities, but one potential downside mentioned was a lack of towels at the pool and low water pressure in the showers. Overall, Xan Ha Apartments is a great choice for those seeking a peaceful and comfortable stay in Tulum.
Mereva Tulum is a beautiful boutique hotel that offers guests a calm and tranquil atmosphere away from the hustle and bustle of Tulum. Guests rave about the hotel's stunning beachfront location, delicious inclusive breakfast and clean and spacious rooms with lovely sea views. Although the dinner menu may lack flavor and be expensive, the hotel's staff are outstanding and go above and beyond to ensure their guests' comfort and happiness. The hotel's pool is also a standout feature with many guests raving about its beauty and cleanliness. And for guests with families or on a romantic getaway, Mereva Tulum caters to everyone's needs, offering amenities and activities for all ages. Overall, Mereva Tulum is a perfect spot for anyone looking for a beautiful and relaxing hotel in Tulum.
Ideal for romantic getaways and family vacation alike, this eco-friendly hotel in Tulum provides everything guests might need for the most relaxing and luxurious stay.
Summary of reviews
Jashita Hotel offers a luxurious, secluded and peaceful beach location, making it an incredible travel experience for guests seeking relaxation and paradise-like surroundings. Exceptional food served at the hotel's restaurant, breath-taking views and well-appointed rooms with stunning designs and spaciousness are just a few of the impressive features. The hotel staff is applauded for their kindness and exceptional hospitality and the pools and grounds are fabulous. Additionally, the hotel offers a private beach that guests describe as calm, peaceful and perfect for disconnecting. Though the room can be bare at times and a few have noise issues, guests consider Jashita Hotel an amazing and luxurious five-star experience. It's the perfect romantic retreat with customized services and attention to detail, making it a must-visit destination.
Coco Hacienda Tulum - Adults Only is a gem in the middle of Tulum center, offering a unique and peaceful stay in the bustling town. The hotel's location is ideal for those who want to be walking distance to the center with plenty of options for restaurants, shops and local recommendations. The delicious breakfast served every morning is a guest favorite with big portions and good variety of dishes. The rooms are tastefully decorated, spacious and very clean with beautiful upgrades and stunning jacuzzis. The staff is extremely friendly, helpful and accommodating, going above and beyond to ensure an exceptional experience. The outdoor pool experience is exceptional with two beautiful swimming pools, well-maintained facilities and excellent pool-side service. The hotel is adult-only, creating a peaceful and romantic atmosphere perfect for couples. Overall, Coco Hacienda Tulum - Adults Only is a must-visit for those looking for a relaxing and unforgettable vacation experience.
Motto By Hilton Tulum is widely praised for its strategic location nestled between Tulum's bustling city center and its scenic beaches, providing guests with easy access to both areas. The hotel's positioning within a small shopping center adds convenience with several eateries and shops nearby, making essentials easily accessible. Guests appreciate the rooftop atmosphere, including a well-equipped gym and inviting areas for unwinding, contributing to the hotel's modern and well-decorated environment. The cleanliness of Motto By Hilton Tulum is consistently highlighted, with immaculate rooms and common spaces reflecting a well-maintained ambiance.
The dining experience at the hotel receives positive acclaim, particularly for dinner options at the rooftop and lobby restaurants, where guests savor delicious food, remarkable cocktails, and a pleasant atmosphere enhanced by excellent DJ performances and friendly staff. Though breakfast options could benefit from more variety and inclusivity, the attentive service and standout dishes available receive commendation. The compact yet stylish rooms offer a cozy intimate atmosphere that is clean and well-kept, suitable for short stays and couples.
The staff at Motto By Hilton Tulum are notably welcoming and attentive, enhancing guests' experiences through exceptional service across different areas of the hotel. Recognition is given to the rooftop bar staff for their legendary service, enriching the lively environment with a mix of professionalism and approachability. For connectivity needs, the hotel's Wi-Fi is generally reliable with strong signals in communal areas, adding to a satisfying stay.
The gym facilities are distinguished for their size and array of equipment, receiving high praise and setting a benchmark for hotel fitness centers. Complimenting the gym is the stunning rooftop pool, a favorite spot among guests for its views and relaxing ambiance. The secure underground parking garage offers added convenience, allowing guests to explore the region with ease, further enhancing the overall appeal of Motto By Hilton Tulum as a comfortable accommodation choice in Tulum.
While there are occasional mentions of less favorable aspects such as room noise, music volume, and room insulation, the overall impression remains overwhelmingly positive. Despite mixed reviews on bed comfort, Motto By Hilton Tulum stands out as an attractive option for travelers seeking a modern boutique experience in a central and convenient Tulum location.
Hotel Kin Tulum Jungle Deluxe is a three-star retreat that skillfully combines tranquility, comfort, and quality service, offering guests a serene oasis in the lush environs of Tulum. Situated on the edge of the city, its location provides a peaceful escape away from the bustling noise, perfect for those with a vehicle to explore nearby attractions such as cenotes and the city center. Despite being slightly outside the central area, the hotel compensates with bike loans, and within its gates, guests are greeted by clean and well-maintained facilities supported by a friendly and attentive staff.
The culinary experience at the hotel is also well-appreciated, with breakfast renowned for its quality, freshness, and the delightful demeanor of its chef. While some guests find the breakfast a bit costly and repetitive, the staff’s hospitality ensures a pleasant start to the day. Even more lauded is the on-site restaurant, which provides a delectable array of Mexican cuisine at reasonable prices, turning dining into a memorable adventure.
Rooms offer a unique jungle retreat with spacious, well-decorated interiors that promise comfort with modern amenities. Despite minor concerns about humidity and cleanliness, overall, guests praise the accommodation for maintaining a tidy and inviting environment. The large, comfortable beds contribute to restful nights, although opinions on the firmness vary.
The hotel's pool is a standout feature, receiving praise for its cleanliness and serene setting, complemented by a poolside restaurant offering refreshments. It is open 24/7, enhancing guests' leisure experience. Although some reviews mention weak WiFi connectivity, the calming atmosphere created by the lush surroundings and attention to detail by the staff overshadow these concerns.
Characterized by its intimate and romantic environment, Hotel Kin Tulum Jungle Deluxe is ideal for couples seeking a peaceful retreat. The hotel strikes a balance between affordability and quality, supported by an exceptionally warm staff who are dedicated to ensuring an unforgettable stay. Whether guests are lounging by the inviting pool or enjoying meals amidst the captivating natural backdrop, the hotel promises a relaxing and enjoyable experience.
Boutique Hotel Posada 06 Tulum receives high praise for its prime location in the heart of Tulum's city center, allowing guests to easily explore local dining and shopping options while enjoying a peaceful and quiet atmosphere away from beach bar noise. The modern and clean facilities, alongside spacious and well-designed rooms, contribute to an overall pleasurable stay. The rooms are frequently noted for their comfort and ample space, with balconies offering serene pool views. Decorated in calming earthy tones and featuring reliable amenities, the rooms strike a perfect balance of charm and practicality.
Exceptional cleanliness is a standout feature, highlighted consistently by guests who appreciate the fresh, bright accommodations and the hotel's commitment to maintaining a tidy environment. The staff at Boutique Hotel Posada 06 Tulum are often celebrated for their hospitality, being consistently friendly and attentive. Special mentions for Naomi and Yasuri underscore the welcoming atmosphere and the team's dedication to ensuring a pleasant stay, with helpful tips and accommodating services enhancing the guest experience.
While breakfast may be considered basic, the nearby dining options provide ample alternatives, and some guests find it delicious and complete with satisfactory choices. The pool offers a calming retreat with aesthetic appeal, though the temperature and size may limit extended use. Bed comfort presents a mixed experience, where enhancements in bed quality could further improve guest satisfaction.
Overall, Boutique Hotel Posada 06 Tulum is recognized for its superb location, cleanliness, and welcoming staff, offering a beautiful and serene escape that appeals to travelers seeking both comfort and vibrant city life access.
Una Vida is a hidden gem located in Tulum town, offering a peaceful and relaxing environment away from the bustling crowds of the beach area. While some guests find the location a little far from the beach and main attractions, the hotel offers free bikes for exploration of the charming local restaurants and La Veleta. The breakfast experience at Ananda restaurant is delightful with homemade Papaya marmalade, freshly brewed cappuccinos and delicious smoothies. The dinner menu offers healthy and delicious options that guests found excellent with a beautiful view of the pool. The rooms are elegant, spacious and clean with lovely decorations and comfortable beds. The hotel's exceptional staff is attentive, friendly and professional, going above and beyond to make guests feel at home. The pool area is described as "spectacular" and offers a relaxing and comfortable environment for a refreshing swim with a pool bar and restaurant. The hotel offers various mindfulness activities like yoga, meditation that are included in your stay. Una Vida is a luxurious and romantic hotel that creates a magical ambiance perfect for a tranquil and enchanting stay.
The Waves Tulum by BNB Experience receives high praise for its modern and stylish aesthetic, spacious accommodations, and exceptional service. Many guests appreciate the beautifully designed hotel, which offers a relaxing retreat despite its positioning in a less developed area of Tulum. Although the location might pose some challenges, those with transportation find it a quieter escape from the bustling central zones.
Breakfast offerings at the hotel are generally held in high regard, with a varied and satisfying buffet featuring both Mexican and American dishes. The dining experience boasts freshly baked pizzas and quality meals, though it can be on the expensive side, with some guests noting a limited menu. The comfortable and spacious rooms often likened to mini-apartments, are another highlight, complete with private whirlpools and well-equipped kitchenettes for added convenience.
Cleanliness is mostly praised, with rooms and facilities shining in terms of upkeep, despite a few reviews calling attention to lapses in maintenance. The staff consistently impresses with their warm hospitality and attentiveness, contributing significantly to a memorable stay.
The hotel offers multiple recreational amenities, including several pools that are modern and well-maintained, providing a pleasant environment enriched by greenery. The spa and gym add to the wellness offerings, although some suggest the gym might benefit from further maintenance. Families find the hotel appealing due to its accommodations tailored for various sizes, thoughtful amenities, and engaging areas for kids, with friendly staff enhancing the experience.
Connectivity, particularly Wi-Fi, sees mixed reviews, with some guests experiencing unreliable service. Parking solutions are efficiently executed, with ample space and protection for vehicles, contributing to a comfortable travel experience.
Overall, The Waves Tulum by BNB Experience stands out for its stylish, spacious accommodations and array of amenities that cater to relaxation and practical needs, making it an appealing choice for travelers seeking comfort and tranquility in Tulum.
Naala Tulum receives high praise for its strategic and central location, which is conveniently positioned between Tulum's bustling town center and its picturesque beaches. Guests appreciate the easy access to cafes, restaurants, shops, a large supermarket, Playa Paraiso, Tulum ruins and various cenotes, making it a hub for sightseeing and excursions. The atmosphere is peaceful yet central with relaxing spaces like a rooftop pool and lush garden adding to the charm.
Guests have mixed feelings about the breakfast, noting the rooftop location and pleasant view but finding the quality and variety lacking. Despite this, the positive highlights include delicious fresh fruit and made-to-order omelettes, although quicker service and better organization could improve the experience.
For dinner, Naala Tulum delivers a generally favorable impression. The food quality is often described as delicious and excellent, especially dishes like grilled fish and salmon. The on-site Italian restaurant Casa Sofia receives special mention for its quality and value. While some guests find the restaurant menu lacking in variety and the prices relatively high, overall, the dining experience, including room service, is positively received.
The rooms are consistently praised for their spaciousness, cleanliness, modern design and comfortable amenities, including large bathrooms and cozy furniture. Daily cleaning maintains the rooms in pristine condition, adding to the overall ambiance with serene views from balconies. Minor critiques include occasional darkness, insufficient storage and noise issues due to construction or poor sound insulation.
Exceptional cleanliness is a standout feature with guests frequently mentioning the immaculate conditions maintained by a dedicated housekeeping staff. The rooms, common areas and facilities are described as spotlessly clean, contributing to a modern and inviting atmosphere throughout the property.
The staff at Naala Tulum are commended for their friendliness and helpfulness with many individuals, including front desk personnel and housekeeping, receiving special recognition for their attentive and polite service. The staff's dedication and efficient handling of requests significantly enhance the guest experience.
Wi-Fi connectivity at Naala Tulum is a mixed experience with many guests reporting good to excellent connections, particularly in public areas. However, some face issues with intermittent connections and slow speeds, especially in individual rooms.
The rooftop pool is a significant attraction, praised for its beauty, ambiance and well-maintained conditions. Guests enjoy the spectacular views, spacious lounging areas and overall serene environment, making it a perfect spot to unwind. Occasional mentions of loud music are minor drawbacks.
Parking options are varied with secure underground parking available for a fee and free street parking options. The secure and convenient underground parking, despite its higher cost, is appreciated by many guests for its peace of mind and ample space.
Naala Tulum is highly regarded for its family-friendly atmosphere, accommodating staff and range of amenities catering to travelers with children. Families appreciate the spacious rooms, multiple swimming pools and a safe, serene environment suitable for their needs, despite some minor inconveniences like insufficient kitchen utensils.
Finally, the beds at Naala Tulum are frequently highlighted as a major comfort with guests describing them as very comfortable and a key highlight of their stay. Overall, Naala Tulum offers a versatile, comfortable and inviting experience for travelers seeking to enjoy both the vibrant town and serene beaches of Tulum.
Mimosa Tulum, a charming boutique hotel nestled in the heart of Tulum, is celebrated for its strategic location that balances convenience and tranquility. Guests appreciate the proximity to Tulum’s main attractions, including restaurants, cafes, shops, and beaches, making it ideal for both urban and seaside exploration. The hotel’s jungle-inspired aesthetic harmonizes modern comforts with a serene ambiance, complemented by spacious and impeccably clean accommodations. The rooms, noted for their stylish decor and comfort, feature thoughtful amenities like air conditioning and fans, ensuring a pleasant stay. Particularly praised are the tepee accommodations, which offer spaciousness and attractive furnishings, contributing to the overall satisfaction of visitors.
The exceptional staff, including the owner Jimmy, are consistently commended for their warm hospitality and attentiveness, fostering a welcoming and communal atmosphere. This adds to the overall guest experience, making them feel at home and valued. The delightful pool area serves as a key highlight, providing a relaxing retreat after a day of exploration, with cleanliness and accessibility emphasized.
While breakfast receives mixed reviews due to its limited selection and perceived high cost, the overall dining experience is enriched by friendly service. The Wi-Fi service is generally reliable, catering well to digital nomads, though occasionally weak in certain areas. Beds are universally praised for their comfort, offering restful nights enhanced by privacy curtains and tasteful design elements.
Mimosa Tulum provides a memorable stay underscored by its four-star rating, offering excellent value for money. The vibrant atmosphere is complemented by standout drinks and exceptional service, leaving guests with fond memories and high recommendations. Overall, Mimosa Tulum stands out as a well-situated hub, combining charm, comfort, and meticulous attention to detail, making it a top choice for travelers seeking relaxation and adventure in Tulum.
'Ikal Tulum Hotel' stands out as an exceptional destination, blending stunning natural surroundings with historical and ecological charm. Set within the serene and pristine environment of Playa Paraíso and Tulum National Park, this hotel offers a unique amalgamation of beachfront beauty and jungle tranquility. The charming bungalows and rooms are well-integrated into the lush greenery, providing a perfect retreat with direct access to the magnificent Caribbean Sea. Its close proximity to the Tulum Ruins also adds a historical allure, making it an appealing spot for relaxation and exploration.
Guests have widely appreciated the rustic and authentic feel of the accommodations, which balance adventure with comfort. Distinct features like outdoor bathrooms, private pools and open-air bathtubs contribute to an extraordinary lodging experience. Despite a few minor maintenance issues, the spacious and clean rooms, along with daily housekeeping, ensure a pleasant stay. The secluded and romantic atmosphere, particularly among the treehouses and bungalows with observation towers, offers an idyllic setting for memorable getaways.
Dining at the hotel garners mixed reviews. Breakfast is often praised for its delicious items like French toast, generous portions and the scenic beachside setting. However, some guests find the variety and service lacking. Dinner experiences are similarly divided with many complimenting the quality and organic options, yet others criticize the high prices and inconsistent service.
Cleanliness across the hotel is a strong point with many guests noting the immaculate rooms and facilities. Daily housekeeping and well-maintained grounds contribute to the overall positive impression, although some elements like stained sheets and delayed cleaning did present occasional drawbacks.
The hotel staff receive mixed feedback. Many guests highlight the friendliness and helpfulness of the staff, particularly noting specific individuals for their exceptional service. However, inconsistent service and occasional unresponsiveness were also reported, especially in areas such as the restaurant and reception.
Despite some challenges with WiFi reliability, which varies in effectiveness throughout the property and mixed input on parking logistics, the overall appeal remains strong. The beachfront settings, though sometimes affected by seaweed, are particularly celebrated. The proximity to ultraclear waters, cozy beach setups and activities like yoga classes augment the natural beauty of the location.
Families find the hotel accommodating with various activities and family-friendly amenities, although occasional monopolization of amenities by non-guests was noted.
In summary, 'Ikal Tulum Hotel' delivers a mostly positive experience with its enchanting location, unique accommodations and friendly staff. The exceptional beach, natural beauty and historical proximity create a peaceful and memorable escape. Improvements in dining service consistency and WiFi reliability could further enhance the overall guest experience.