Premier Splendid Inn Umhlanga boasts an exceptional, convenient location in the heart of Umhlanga, close to beaches, shopping malls like Gateway and a variety of restaurants, offering easy access to entertainment and dining. The serene atmosphere, combined with stunning ocean views and a clean, safe environment, enhances its appeal. Guests appreciate the modern design and comfort of the hotel, along with the accommodating and professional staff, led by standout employees like the manager Ziyaad. On-site parking is also praised for its convenience.
The breakfast receives commendations for its taste, quality and stunning ocean views from the dining area, despite some criticism about limited options and the cost. Dinner experiences are similarly mixed with many guests enjoying the delicious meals and efficient service, although others point out issues with menu variety and the pricing.
Rooms at the Premier Splendid Inn Umhlanga are often described as clean, modern and beautifully decorated. Guests highlight the comfort of the beds and overall room comfort, although some mention the smaller-than-expected size, inadequate ventilation and occasional maintenance issues such as noisy air conditioning units. The lack of mini-fridges in some rooms is noted as an inconvenience.
Cleanliness across the hotel is consistently praised with guests frequently mentioning spotless rooms and public areas. However, occasional delays in room cleaning and minor lobby odor issues are mentioned.
The hotel's staff generally receive positive reviews for their friendliness, helpfulness and professionalism. Specific employees, such as Mr. Dlamini and Sphelele, are often highlighted for their exceptional service, though there are occasional reports of unprofessional behavior and unmet requests.
The WiFi service presents a varied experience. While some guests find it strong and reliable, others encounter slow speeds and connectivity issues, particularly in certain areas of the hotel.
The pool area offers beautiful views and a relaxing atmosphere, though critiques about cleanliness, cold water, limited seating and early closures are common. The lack of poolside amenities also detracts from the experience for some guests.
Parking is largely appreciated for its convenience and accessibility with secure and ample space available. However, a few concerns about security presence and narrow bays indicate room for improvement.
Families find the hotel accommodating with positive feedback on its location and suitability for family stays, despite minor issues with key cards, room sizes and housekeeping.
The beds receive mixed reviews with many guests enjoying their comfort and high-quality linen, while others find them too hard.
In summary, Premier Splendid Inn Umhlanga offers a generally good stay for visitors, particularly those managing to secure more spacious rooms and enjoying its prime location, clean facilities and friendly staff.
Hilton Garden Inn Umhlanga Arch is celebrated primarily for its exceptional location and modern aesthetics. Situated in the heart of Umhlanga, it offers close proximity to the beach, shopping centers like Gateway Mall and a variety of restaurants and bars, providing both leisure and business travelers with easy access to amenities. The hotel is lauded for its safety, beautiful sea views and tranquil environment with additional highlights being its cleanliness, modern rooms and well-maintained facilities.
The breakfast experience garners positive reviews for its delicious, freshly prepared dishes and extensive buffet variety, including kid-friendly items. Guests appreciate the quality and cleanliness, though some suggest improvements in variety and price value. Dinner receives mixed feedback with commendations for its delicious food and varied options. However, some guests note slow service and limited menu flexibility.
Rooms are praised for their stylish decor, cleanliness and comfort, though some find them small and report occasional service delays. The friendly and accommodating staff significantly enhance the guest experience, contributing to a welcoming atmosphere across the board. Cleanliness is a standout feature with guests consistently noting the super clean rooms and fresh linens.
Complimentary WiFi is generally reliable and strong, though some guests encounter initial access issues. The gym is well-regarded for its quality, cleanliness and 24-hour access, while the outdoor heated pool receives positive remarks for its pleasant temperature and cleanliness, despite some concerns about towel availability and opening hours.
Parking presents challenges with its complicated logistics and additional costs, which some guests find frustrating. Despite this, the family-friendly environment stands out with special activities for children and thoughtful amenities, creating a warm and enjoyable stay for families. Lastly, the hotel's comfortable beds are frequently praised, contributing to a restful and satisfying guest experience.
The Holiday Inn Express Durban - Umhlanga by IHG, is widely celebrated for its prime location, nestled near the beach and major malls like Gateway Shopping Centre and Oceans Mall. The hotel offers easy access to key attractions, highways and the serene environment of Umhlanga, making it a perfect retreat for both leisure and business travelers. Guests are particularly impressed with the stunning sea views and the high level of cleanliness maintained throughout the property.
The breakfast experience generally garners positive remarks with guests appreciating the variety and quality of food, despite calls for more diverse options and dietary accommodations. The in-house restaurant, The Butcher Block, is lauded for its delicious offerings, though some guests noted the lack of dinner and room service options as a drawback.
Rooms are praised for their cleanliness and comfort, featuring modern layouts and comfortable beds, although some reviews point out issues like outdated furniture and small room sizes. Interlinked family rooms and spectacular sea views are a hit with guests, yet there are suggestions for room upgrades and the addition of more convenient amenities.
Staff at the hotel stand out for their exceptional service with many guests emphasizing their friendliness, professionalism and willingness to go the extra mile. Specific staff members are frequently commended for their outstanding service, contributing significantly to a pleasant stay experience.
The hotel provides free WiFi, which is generally reliable and fast though some guests experience occasional connectivity issues. The gym and pool receive mixed reviews with the pool being appreciated for its cleanliness and refreshing environment despite critiques on maintenance, size and operational hours. Parking is noted for its safety and convenience, although the additional costs and limited spaces are areas of concern.
Holiday Inn Express Durban - Umhlanga is seen as a family-friendly hotel, offering a safe and welcoming atmosphere. Families enjoy the various amenities, although the small size of family rooms and the lack of certain conveniences like microwaves are common points of critique.
In summary, the Holiday Inn Express Durban - Umhlanga by IHG, provides a comfortable and convenient stay with its prime location, clean and modern facilities and exceptional staff service. Some areas like room size, dietary options and additional amenities could benefit from improvements to enhance the overall guest experience further.
Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge is highly recommended for its prime location in Umhlanga, providing easy access to the Gateway Shopping Centre, restaurants, the Virgin Active gym and serene beaches. It is convenient for both business and leisure travelers, being close to the airport and main highways. The hotel is appreciated for its cleanliness, spacious rooms and excellent service. Guests particularly enjoy the garden seating area and swimming pool, though some note the bustling environment can be a bit noisy.
The breakfast offerings at the hotel receive significant praise, referred to as excellent and world-class with a variety of fresh selections catering to various dietary preferences. The overall pleasant ambiance and impressive service from the breakfast staff are highlights, though some mention issues like long queues and high prices. Dinner experiences vary with many guests appreciating the quality and deliciousness of the food along with excellent service, despite some concerns regarding menu limitations and slow service.
Rooms are generally favored for their comfort, modern decor and cleanliness. They are described as spacious and visually appealing with family rooms being particularly appreciated for their suitability for children. A few minor issues such as insufficient towels and smaller-than-expected rooms are noted but do not significantly detract from the overall positive experience. Extensive cleanliness throughout the hotel, including rooms and common areas, reinforces its welcoming and modern feel.
The staff are frequently commended for their exceptional service, characterized by helpfulness, professionalism and a warm, welcoming attitude. Their friendliness and efficiency, especially at the reception, enhance guest experiences. While there are a few reports of less favorable interactions, the overall positive and consistent friendliness of the staff stands out.
WiFi services receive mixed feedback, generally praised for being stable and quick in rooms, but noted to be weaker and inconsistent in common areas. The gym also receives mixed reviews with some guests noting basic facilities and non-functional equipment, while others find it adequately equipped and useful.
The pool areas, including a rooftop pool with great views, are well-received for their attractiveness and cleanliness, despite occasional overcrowding and a desire for more sun loungers. The hotel provides secure parking options, appreciated for safety and convenience, although some guests are dissatisfied with the additional parking fees.
Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge is also recognized for its family-friendly environment. Spacious family rooms and a fun kids' area contribute to a memorable stay for families, despite a few logistical issues like towel provision and additional charges.
Overall, Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge enjoys acclaim for its prime location, cleanliness, comfort, exceptional staff service and family-friendly amenities, making it a solid choice for visitors to Durban Umhlanga Ridge.
The aha Gateway Hotel Umhlanga is widely praised for its prime location, conveniently situated next to the Gateway Mall. This placement offers guests easy access to shopping, dining and entertainment, making it an ideal choice for both leisure and business travelers. The hotel’s proximity to the beach, freeways and essential amenities enhances its value as a traveler’s hub.
Guests frequently commend the hotel’s breakfast for its extensive variety and excellent quality. The buffet includes a wide range of fresh and cooked options and the friendly staff further enhance the breakfast experience. Dinner at the hotel's restaurant also receives high praise, particularly highlighting the variety and quality of the menu, although some did encounter service issues and found the prices on the higher side.
Rooms at the hotel are generally described as spacious, clean and comfortable with modern designs. Many guests appreciate the big, comfortable beds and the cleanliness maintained by the housekeeping staff. However, some reviews point out the lack of basic amenities such as bar fridges and microwaves and occasional maintenance issues like faulty air conditioning.
The high standards of cleanliness are a consistent theme in the reviews with guests often highlighting the spotless rooms and well-maintained common areas. The hotel staff are frequently described as friendly, professional and efficient, significantly contributing to a pleasant stay. Specific team members receive commendations for their outstanding service, creating a welcoming atmosphere for guests.
The pool area, particularly the rooftop pool, is a notable feature praised for its cleanliness and pleasant ambiance. Despite some mentions of early closing times and limited pool sizes, the area is generally well-received, especially by families.
Family-friendliness is another strong aspect of the hotel with safe environments appreciated by guests traveling with children. Family rooms and secure parking options add to the comfort and convenience for families, although there are suggestions for more child-specific activities and menu options.
Parking availability and accessibility present a mix of positive and negative experiences. While some guests find the parking secure and well-managed, others report difficulties with space limitations and accessibility, especially during events.
The free WiFi service appears to be a common point of dissatisfaction among guests with many noting issues with connectivity and speed.
Overall, the aha Gateway Hotel Umhlanga offers a comfortable and convenient stay with notable highlights in its location, breakfast, cleanliness and staff service. Some areas like WiFi, parking and room amenities could benefit from improvements to enhance the overall guest experience.
City Lodge Hotel Umhlanga Ridge generally receives positive reviews across various aspects, making it a well-regarded choice for travelers.
The hotel's central location is highly praised, offering easy access to Gateway Shopping Mall, nearby restaurants and major roads, making it ideal for both leisure and business travelers. This prime positioning is a standout feature, enhancing the overall convenience and accessibility for guests.
Breakfast at the hotel is widely enjoyed, described as excellent, delicious and accompanied by good service. Though some guests find it a bit pricey and wish for more variety, the quality of the food and the attentive service are consistently appreciated.
Dinner experiences are more mixed with some guests commending the high-quality food and pleasant staff, while others note limited vegetarian options and room for improvement in variety and meal quality. Nonetheless, the staff's friendliness and the hotel’s prime location provide ample dining alternatives nearby.
The rooms are spacious, clean and comfortable with modern decor and kid-friendly amenities like TV shows for children. However, guests mention areas for improvement such as outdated elements, lack of essential amenities, occasional noise and inconsistent cleanliness.
Cleanliness generally receives positive feedback with many noting well-maintained and tidy rooms. There are occasional issues with housekeeping standards, but the cleaning staff's friendliness and efficiency are often highlighted.
The hotel staff is frequently described as friendly, welcoming and professional, significantly enhancing the guest experience. Guests appreciate the warmth and efficiency of the front desk and reception team. However, some experienced slow service in the restaurant, indicating areas for improvement.
WiFi connectivity receives mixed reviews. While many guests find it strong and fast, others mention occasional weak and unstable connections. Nonetheless, the overall feedback suggests a generally reliable internet experience.
The pool area is a notable highlight, praised for its refreshing experience and scenic views, though occasional late-night use by guests is mentioned.
Parking facilities are appreciated for their security and accessibility, despite minor criticisms about small bays and some congestion. The parking’s proximity to the freeway adds to the hotel's convenience.
For families, the hotel offers kid-friendly amenities, game areas and a safe, peaceful atmosphere. The layout is convenient for family navigation and specific rooms like Room 44 receive positive remarks for comfort.
Beds at the hotel are generally well-regarded for their comfort, contributing to restful sleep. While some guests have differing preferences regarding firmness, the clean and comfortable bedding garners many positive mentions.
Lastly, as a three-star establishment, City Lodge Hotel Umhlanga Ridge meets basic expectations with clean rooms, comfortable beds and attentive housekeeping. Some reviews suggest areas for improvement, including facility upgrades and addressing issues like cold bathing water, to enhance the overall experience.
In summary, City Lodge Hotel Umhlanga Ridge offers a convenient, comfortable stay with standout location, friendly staff and good amenities, though there are areas identified for improvement to ensure an even better guest experience.
Suncoast Towers is a luxury hotel located in the heart of Durban on the iconic Durban Promenade, offering 5-star accommodations with 37 rooms and suites featuring panoramic views of the Indian Ocean and easy beach access. The hotel provides modern amenities, such as free Wi-Fi, mini bars and 24-hour in-room dining. Guests can enjoy the luxurious Suncoast Spa, swimming pool and stunning views. For business travelers, the hotel offers a sophisticated boardroom and a virtual office, as well as proximity to the adjacent Suncoast Casino for entertainment. Dining options include the on-site Jeera Restaurant and The Hotel Bar, with in-room dining service available. Suncoast Towers also provides a range of services and amenities, including a fitness center, free uncapped Wi-Fi, Suncoast Casino access and a visually therapeutic spa experience at the Suncoast Spa. Hotel staff are available to assist with car rentals, transfers, shuttle services, and other guest needs.
Summary of reviews
Overall, the Suncoast Hotel & Towers hotel is highly recommended by guests who value its stunning beachfront location and beautiful views. The ease of access to the beach is appreciated by many with some suggesting an extended beach service would be a great addition to the already impressive hotel amenities. The hotel's delicious food also wins over many guests. If you're looking for a perfect combination of beach, stunning views and great dining, look no further than the Suncoast Hotel & Towers hotel.
Blue Waters Hotel is a fantastic option for those looking for a beachfront hotel with stunning views in Durban. Guests repeatedly rave about the stunning sea views from their rooms and the convenience of being so close to the beach. The breakfast is exceptional with a great variety to choose from and something for everyone. The hotel provides clean, spacious rooms with smart TVs, bath tubs and cots for families to stay comfortably. The staff is friendly, courteous and always willing to help and go above and beyond to ensure guests have a great stay. The rooftop pool boasts an amazing view that guests can't get enough of. The hotel's commitment to keeping the beaches clean was also appreciated by guests. The parking situation has mixed reviews, but the hotel offers secure parking in a parking garage under the hotel. Guests have been very happy with the quality of the beds at the Blue Waters Hotel with something for everyone here. Overall, Blue Waters Hotel offers a beautiful and relaxing stay with top-notch location, great service and comfortable amenities.
Overall, Belaire Suites Hotel is a fantastic four-star property that offers great value for money. The hotel's location on the beachfront provides guests with a stunning view of the Durban seafront. The hotel is clean and beautifully designed with spacious and comfortable rooms. Guests have had an excellent and enjoyable stay with many expressing a desire to come back soon. The hotel's facilities and services are up to standard and the staff is friendly and helpful. The breakfast served at the hotel is excellent and rated as awesome value for money. Based on these positive reviews, Belaire Suites is a wonderful place to stay and some guests even suggest that the hotel deserves another star!
Southern Sun Elangeni & Maharani is a fantastic hotel for families looking for a fun and relaxing vacation. The hotel offers a swimming pool, bar and restaurant, as well as a well-equipped entertainment room to keep children entertained. Although some families found the family rooms to be small and overpriced, many guests had a wonderful stay and made unforgettable memories with their little ones. The welcome drinks for kids were a nice touch and the hotel's location is perfect for exploring the area. Just be aware of school kids playing in the passages at night. Overall, Southern Sun Elangeni & Maharani is a great choice for families looking for a fun and relaxing vacation.
The First Group The Palace All-Suite is a great choice for families with children. The hotel's family-friendly environment and layout have received high praise from guests, making it the perfect home away from home. There are plenty of activities for kids, but noise levels are kept under control. While some guests experienced issues with the rooms, such as children having to sleep on a separate floor, overall, families will enjoy their stay here. Just make sure to double-check your breakfast options to avoid any missed opportunities.
Overall, 'The Edward' is a fantastic hotel for those seeking a beachfront vacation. The hotel offers stunning ocean views that guests have raved about and the proximity to the beach is unbeatable. Although some wished for beachfront rooms, even those situated near the beach provide an amazing central view. Falling asleep and waking up to the sound of the ocean is a dream come true for guests. Despite the lack of air conditioning in the sea-facing rooms, guests still highly recommend them. If you're looking for a getaway by the ocean, 'The Edward' is an excellent choice.
The Balmoral - Halaal in Durban is a fantastic hotel that provides exceptional facilities and services. Guests are highly satisfied with their stay and consider it to be a great value for money. The hotel is unique in that it caters to Muslim guests, which is a rare feature in Durban, making it an ideal holiday destination. While the TV bouquet could be improved, guests have no other complaints about the hotel. Despite being an older hotel, the Balmoral has undergone significant improvements over time with regular maintenance. Overall, it is a hidden gem on the Durban Golden Mile.
The Gooderson Tropicana Hotel offers fair value for money and is generally a pleasant and passable establishment. While some guests mentioned that the hotel is starting to fall apart, others found it to be worth the value they paid for. A few negative comments were made about the carpet at the food room/kitchen and the key system access control. However, guests admitted that the overall place was worth the value they paid for. The hotel could improve by updating some of their facilities and services while maintaining their fair pricing.
Bayside Hotel 100 Pixley Kaseme Street is a popular choice among both leisure and business travelers, primarily due to its prime central location. The hotel is conveniently close to key Durban attractions such as South Beach and Suncoast Casino, as well as shops, restaurants and public transport options. Business travelers appreciate its proximity to the Durban ICC and various business locations. The availability of good parking facilities adds to its appeal for those driving in.
The hotel offers clean and comfortable rooms with commendable hygiene standards. Guests frequently highlight the neatness and fresh atmosphere of the rooms, as well as the provision of fresh towels and toiletries. Despite some feedback regarding the smaller room sizes and occasional maintenance issues, the overall consensus is positive with many appreciating the quick service from the hotel staff in resolving any problems.
Breakfast at the hotel receives mixed reviews. While many guests describe it as nice, healthy and delicious, others have mentioned shortcomings like the absence of breakfast in certain bookings and the quality of the menu options and service. The dinner experience also varies with some praising the quality and value for money, while others note issues with food freshness and operational inefficiencies.
The hotel staff receive high praise for their friendliness and professionalism. The cleaning and security teams, in particular, are noted for their diligent service, contributing to a comfortable and secure stay. Reception staff are frequently mentioned for their warm welcomes and quick assistance, though there are occasional mentions of staff attitude issues at the front desk.
The hotel's free WiFi service has mixed feedback; while some guests find it excellent and reliable, others report connectivity problems. The parking facilities, though mostly appreciated for availability, come with additional costs which some guests found unexpected.
The beds in the hotel elicit varied opinions. Many guests find them comfortable, adding to a pleasant stay, but there are reports of outdated and uncomfortable beds causing discomfort.
Accessibility is another positive aspect of Bayside Hotel with ground floor rooms equipped with amenities for disabled guests. However, the lack of elevators and proper parking facilities create some challenges.
In summary, Bayside Hotel 100 Pixley Kaseme Street is noted for its strategic location, clean rooms and friendly staff. While breakfast and dinner experiences, WiFi connectivity and some aspects of room comfort show room for improvement, the hotel's overall value for money and accessibility make it a reliable option for travelers exploring Durban.
The Capital Zimbali receives high praise across a variety of categories, making it an attractive destination for both leisure and business travelers. Its exceptional location, just minutes away from King Shaka Airport, offers tranquility, stunning sea views and beautiful surroundings, providing a perfect escape for relaxation. The well-secured private domain and convenient access to local amenities further enhance the appeal. The onsite dining options, particularly for vegetarians, coupled with excellent service and professional staff, add to the positive experience.
The breakfast experience is a standout, frequently lauded for its rich variety, quality and deliciousness. Guests highlight the impressive buffet spread and excellent service, complemented by stunning views from the breakfast area. While the dinner experience has mixed reviews, specific venues like the Copper restaurant and buffet dinners with live music are particularly well-regarded.
Rooms at The Capital Zimbali are consistently praised for their spaciousness, beautiful décor and modern furnishings. The cleanliness of the rooms and public spaces is frequently highlighted, though minor maintenance issues have been noted. The hotel staff receive acclaim for their friendliness, professionalism and helpfulness, significantly enhancing the guest experience.
The hotel's amenities, including a great Wi-Fi service, well-reviewed spa, expansive and well-maintained pool area and private beach, are frequently mentioned positively. The beach, in particular, is described as clean and stunning, adding a therapeutic and relaxing element to the stay.
Families find The Capital Zimbali to be an ideal holiday spot with numerous activities designed for children and family-friendly facilities. The comfortable beds contribute to a restful stay, despite minor issues with pillows and occasional bedding cleanliness.
For business travelers, The Capital Zimbali meets all the necessary standards with functional business centers and well-equipped conference rooms, ensuring a blend of work and relaxation. Overall, The Capital Zimbali offers a superbly enjoyable stay with its excellent facilities, professional service and beautiful surroundings, making it a top choice for a memorable getaway.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-19 out of 19 hotels in and around Umhlanga Rocks