Hôtel du Lac Lenore, nestled along the serene shores of Lake Lenore, offers an idyllic retreat amidst stunning natural beauty. The hotel's location is highly praised for its breathtaking views of the lake and nearby mountains, providing guests with a tranquil backdrop perfect for relaxation. Its proximity to the PTN ski slope adds an adventurous element for outdoor enthusiasts, making it a favorite among nature lovers and those seeking a peaceful escape from the bustling Sainte Adèle.
Guests frequently commend the spacious, clean rooms that feature large windows with panoramic vistas, cozy beds, and charming decor elements like fireplaces and jacuzzi bathtubs. Although some aspects of the decor could benefit from updating, the rooms are deemed comfortable, inviting, and well-equipped with essential amenities for a pleasant stay. The warm and welcoming staff, noted for their exceptional hospitality, enhance the overall guest experience, offering local insights and personalized service that leaves a positive impression.
While the absence of on-site breakfast options is seen as an inconvenience, especially as guests must travel to nearby eateries, the hotel compensates with a variety of appealing amenities. The spa and pool areas are popular, with guests enjoying the well-maintained facilities, including a heated pool and sauna that complement the hotel's relaxing environment. The immaculate cleanliness and vibrant flower arrangements on the grounds further add to the allure, creating a welcoming and serene atmosphere.
Guests also have access to an array of water-based activities, which include kayaking and paddle boarding, providing enjoyment for families and couples alike. Though improvements in breakfast offerings, bedding comfort, and occasional cleanliness in spa facilities could enhance the experience, the Hôtel du Lac Lenore remains a charming destination celebrated for its outstanding location, hospitable service, and peaceful ambiance.
Excelsior Hôtel Spa Sainte-Adèle offers a generally positive experience for its guests, particularly lauded for its advantageous location and well-maintained facilities. Situated near key highways and family-friendly attractions, the hotel is an ideal hub for exploring Sainte-Adèle and surrounding areas like Saint-Sauveur and Lake Rond's Jean Guy Caron Beach. The environment, surrounded by serene trees, offers a peaceful retreat, albeit with occasional noise from nearby busy roads. The overall ambiance is quiet and pleasant.
The hotel’s dining options receive high praise with guests enjoying delicious and well-priced meals at the in-house restaurant, especially highlighting the hearty portions and diverse menu. Most diners appreciated the friendly staff and the cozy atmosphere, although occasional slow service was noted. Breakfast, while generally regarded as tasty with professional service, struck some guests as expensive, especially when not included in the room rate.
Room accommodations vary but are mostly described as spacious, comfortable and well-equipped with amenities such as whirlpool baths and fireplaces in certain suites. However, a recurring theme among guests points to a need for updates and better maintenance with some rooms showing signs of aging, such as peeling paint and outdated furniture. Cleanliness is another mixed area, where many guests found their rooms and common areas tidy, but others noted issues such as dust, hair and stains.
The hotel's staff garners considerable positive remarks for their attentiveness, friendliness and professional demeanor, though sporadic complaints about rudeness or unhelpfulness occasionally surface during peak times. Wi-Fi at the hotel gets mixed reviews, often cited as unstable and weak, particularly on the second floor, though it is accessible around the pools.
Spa facilities contribute to a relaxing stay with positive feedback on the indoor and outdoor pools and the overall spa environment. Maintenance issues, particularly with the outdoor spas' water temperature and cleanliness, were noted by some guests. Similarly, the pool areas are appreciated but could benefit from better winter upkeep and less chlorine in the indoor pool.
Lastly, the hotel's amenities such as the tennis courts and parking show room for improvement. The tennis courts require maintenance, while parking is generally convenient and ample with occasional challenges during peak times.
Overall, Excelsior Hôtel Spa Sainte-Adèle offers a satisfying stay with plenty of positive highlights, particularly its location, dining and friendly staff, though certain areas like room updates and facility maintenance could enhance the guest experience further.
Relais St-Denis is a charming hotel centrally located in the heart of Saint-Sauveur, making it an ideal choice for travelers who want to explore the area's numerous attractions on foot. Guests consistently appreciate its proximity to shopping centers, restaurants, grocery stores, hiking trails, ski slopes and Rue Principale's vibrant offerings. Despite its central location, the hotel maintains a tranquil ambiance, further enhanced by appealing amenities such as a beautiful outdoor pool and spa.
Rooms at Relais St-Denis are large, spacious and well-equipped with fireplaces, kitchenettes and whirlpool baths, which make them excellent for longer stays or family getaways. The wood-burning fireplaces and elegant decor add a warm ambiance, contributing to a comfortable and inviting experience. While some reviews note that the rooms are dated and in need of renovation, the consistent cleanliness and comfort provided often outweigh these concerns.
Guests speak highly of the excellent and friendly staff who contribute significantly to a positive experience at the hotel. The staff are regularly described as warm, welcoming and highly professional, especially the front desk personnel who are always smiling and eager to assist. This exceptional level of service sets a positive tone for guests' stays.
The hotel's pool and spa facilities are also much appreciated, offering well-maintained, clean and accessible areas for relaxation. Many guests highlight the outdoor spa and jacuzzi as perfect bonuses and the additional amenities like the heated pool, sauna and provision of towels and bathrobes further enhance the experience.
However, the absence of a breakfast option is a notable drawback. Guests often express a desire for an on-site breakfast service, noting it would significantly improve their stay. In the meantime, they rely on nearby dining options or in-room kitchenettes.
Wi-Fi at Relais St-Denis is generally reliable with most guests satisfied with the connection quality. Even though some have experienced inconsistencies, the overall feedback for internet access has been positive.
The ample parking, including an electric charging station, adds to the hotel's convenience, though some note that parking can occasionally be limited. The establishment is also praised for its appeal to families, offering kid-friendly features and spacious rooms. For ski enthusiasts, the location is unbeatable with close proximity to ski lifts and slopes making it perfect for skiing getaways.
Despite some areas needing improvement, such as hotel decor and occasional maintenance lapses, Relais St-Denis's blend of comfort, convenience, friendly staff and appealing amenities make it a top-tier destination that provides a restful and enjoyable getaway for its guests.
Comfort Inn & Suites is favorably reviewed for its excellent location, offering convenient access to major eateries, markets and highways. Its central position near downtown St-Jérôme, well-maintained facilities like the indoor pool, outdoor spa, gym and ample parking, as well as attentive staff, make it a convenient choice for families and travelers.
The breakfast, while featuring a variety of buffet-style options such as scrambled eggs, sausages, toast, pancakes and make-your-own waffles that many guests enjoyed, received some mixed reviews. Some guests felt it was basic and repetitive, wishing for a more diverse selection. The ending time of 10 a.m. was also noted as inconvenient for late risers.
Guests generally praised the spaciousness and cleanliness of the well-furnished rooms, which come equipped with amenities like TVs, fridges, microwaves and comfortable beds. While there were occasional issues with room allocation, noisy air conditioning or minor cleanliness concerns, most reviews highlighted the comfort and inviting atmosphere of the accommodations.
Cleanliness throughout the hotel, including in rooms, common areas and the pool and spa, received high marks. The attentive and friendly staff further enhanced the experience with many guests expressing appreciation for their professionalism and helpfulness.
The pool and spa are notable attractions, especially for families. Clean and welcoming, they provide a fun and relaxing environment, although the facilities are somewhat small. Overall, these amenities contribute significantly to the positive guest experience.
For families, the hotel offers an excellent atmosphere with facilities tailored to young guests, such as a children's pool and a jacuzzi. The ease of navigation around the hotel and proximity to restaurants also add to its family-friendly appeal, making it a popular choice for those traveling with children.
Lastly, the beds are generally commended for their comfort, despite a few guests finding mattresses too hard or having issues with pillow quality. Overall, Comfort Inn & Suites offers a comfortable and conveniently located stay with commendable service, making it a well-rounded choice for a variety of travelers.
Super 8 by Wyndham St-Jerome has garnered positive feedback for several aspects that appeal to a wide range of travelers. The hotel's prime location, near Montreal and easily accessible from Highway 15, consistently receives praise. It offers convenience for both short and extended stays with proximity to a variety of amenities such as restaurants, shops, supermarkets, gas stations and pharmacies. The location is also advantageous for business travelers and those attending events, ensuring easy access to the St-Jerome city center and other major destinations.
The hotel is seen as a family-friendly destination with facilities that cater well to children, such as a swimming pool with a waterslide. The spacious rooms, some featuring up to three beds, are particularly appreciated by families, contributing to the positive experience. The overall environment is welcoming for noisy or active children, adding to the family-oriented appeal of the establishment.
Most guests find the rooms to be spacious, well-equipped with necessary amenities and generally clean. The comfort level is enhanced by the quality of the beds and pillows, ensuring a good night's rest for most visitors. However, some criticisms include occasional issues with cleanliness, such as dust and unpleasant smells, as well as minor maintenance issues.
Breakfast at the hotel, though described as basic, meets the expectations of many guests, especially given the price. Items like toast, bagels, muffins, cereal, fruit salad, yogurt and boiled eggs are included and the fresh fruit salad and coffee are well-regarded. Some feel the breakfast lacks variety and hot options, but the early availability and inclusion in the room rate are appreciated.
Cleanliness throughout the hotel receives mixed reviews. While many commend the clean rooms and well-maintained facilities, others note areas needing improvement, such as stained carpets and occasional dust. The pool and spa areas, though appreciated for their presence, often face criticism for maintenance and cleanliness with issues like cloudy water and non-functional amenities being highlighted.
The hotel staff are generally praised for their friendliness, professionalism and helpfulness. Many guests report positive interactions, noting the staff's bilingual abilities and accommodating nature. However, there are instances where service quality has been inconsistent with some guests experiencing unfriendly or indifferent behavior.
Lastly, parking at the hotel is convenient and accessible, though some guests have pointed out maintenance issues like potholes and unpaved sections. Despite these drawbacks, the parking facilities do cater adequately to most visitors' needs.
Overall, Super 8 by Wyndham St-Jerome offers a generally positive experience with its prime location, family-friendly amenities and comfortable accommodations. While there are areas for improvement, such as breakfast variety, cleanliness consistency and maintenance of the pool and spa, the hotel's strengths make it a practical choice for many travelers.
Le Grand Lodge Mont Tremblant is a well-regarded destination, particularly noted for its excellent location by Lake Ouimet. The serene setting offers stunning views of the lake and surrounding mountains, creating a picturesque backdrop for guests seeking a tranquil getaway. Proximity to Mont Tremblant's ski resorts and a variety of outdoor activities adds to the appeal, making it a convenient hub for winter sports enthusiasts and summer vacationers alike. The complimentary shuttle service to nearby attractions and free parking further enhance the accessibility and convenience for families and visitors.
Guests consistently praise the attentive and friendly staff who foster a welcoming atmosphere. The lodge's accommodations offer spacious, clean, and well-appointed rooms, ideal for families with features like full kitchens and multiple bathrooms. While the rustic charm is appreciated, some guests note that updates could improve the décor. The family-oriented environment, complete with a game room and private beach offering water activities, makes it an engaging spot for children.
Dining at the Borivage restaurant is a highlight for many, with a well-received breakfast buffet and quality dining options throughout the day. Despite some comments about pricing, the dining experience is often remembered for delicious dishes and spectacular views, further enriched by the engaging service.
Le Grand Lodge is also lauded for its spa and wellness facilities, offering a pool, hot tub, sauna, and more – providing a perfect retreat for relaxation after a day of activities. The amenities, including electric vehicle charging stations and a reliable shuttle service, complement the overall experience, making this lodge a preferred choice for families and visitors seeking a blend of comfort, convenience, and scenic beauty at Mont Tremblant.