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Summary of reviewsHotel Melillanca enjoys a superb location close to Valdivia's city center, offering easy access to key attractions such as the coastal dock, Tejas Island and the scenic waterfront. This central yet tranquil setting is ideal for both leisure and business travelers, providing convenience to amenities like supermarkets, malls and transportation while maintaining a peaceful retreat. The excellent location is complemented by friendly and attentive staff, cleanliness and overall comfort, creating an inviting atmosphere.
The hotel’s breakfast receives positive feedback for its variety and freshness, frequently described as excellent, hearty and luxurious. The buffet caters to different tastes with both sweet and savory options, fresh fruits and sweets. The friendly staff enhances the dining experience. However, some guests suggest extending breakfast hours to accommodate late risers and improving coffee quality. Despite occasional mentions of insufficient replenishment or limited cold breakfast options for early departures, the breakfast is generally well-regarded and contributes positively to the hotel’s ambiance.
The rooms at Hotel Melillanca are praised for their comfort, spaciousness and cleanliness. Guests appreciate the air conditioning, comfortable beds and the quiet, temperate environment. On-site parking is a convenient amenity. Some critiques include rooms being small or dark, issues with showers, outlets and bathroom doors and occasional noise from street-facing rooms. Nevertheless, the overall positive feedback on room cleanliness and friendly staff suggests high standards of hospitality with improvements in lighting and amenities potentially enhancing the guest experience.
Cleanliness is a standout feature with rooms and common areas frequently described as spotless and well-maintained. The professionalism and dedication of the cleaning staff contribute to a welcoming environment. Although some bathroom fixtures are dated and renovations could be beneficial, guests consistently highlight the hotel’s excellent cleanliness standards.
The staff at Hotel Melillanca are noted for their exceptional friendliness and attentiveness. Guests frequently mention the warm reception and high level of care, especially appreciating the personalized service for elderly guests. Standout service from individuals like Alejandra enhances the pleasant and welcoming atmosphere of the hotel.
WiFi at the hotel receives mixed reviews with some guests finding it satisfactory while others encounter significant issues. Weak signals, especially in full occupancy and slow or unreliable connections are common concerns, indicating an area for improvement.
Parking options are generally well-received with private, secure onsite parking monitored by security personnel adding to guests' peace of mind. Roomy spaces and easy access are appreciated, though the lot's size and outdated gate are noted limitations. The absence of covered parking could be a drawback for some guests.
The beds are largely praised for comfort, significantly contributing to a restful stay. However, occasional mentions of overly soft beds, high pillows, older mattresses or small beds indicate areas where enhancements could improve guest satisfaction.
Overall, Hotel Melillanca provides a satisfactory experience, especially given its strategic location. While the hotel feels old and some facilities may seem basic, the service, cleanliness and central position make it a commendable choice. Upgrading amenities, particularly ensuring air conditioning in all rooms, could further elevate the guest experience. Show more
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Categories
Family Friendly Hotel
This hotel is a family-friendly option with views of the Calle-Calle River. It offers a comfortable stay and is well-regarded by families.
Hotel near Nightlife Spots
Features a bar/lounge. Located within a 10-minute walk of Casino Mundo Dreams and Valdivia Square.
Hotel with Parking
Hotel Melillanca offers free parking. This is a convenient amenity for guests arriving by car, eliminating parking costs.
Accessible Hotel
Hotel Melillanca is wheelchair accessible and has a lift, providing essential mobility support for guests throughout the property.
Small Hotel
Hotel Melillanca offers comfortable accommodations and personalized service, creating a welcoming and intimate atmosphere. Its location on Avda. Alemania provides easy access to Valdivia's attractions.
3-Star Hotel
This hotel is very popular and has a score of 8.4 from 1,188 reviews. It is located in downtown Valdivia, only 2 blocks from Plaza Republica. It offers free Wi-Fi and complimentary parking.
Hotel Taking Steps Towards Sustainability
Room Types
Standard Double RoomThis room features a double bed or 2 single beds and a private bathroom.
Quadruple RoomThis triple room features a private bathroom.
Superior Twin RoomThis room features a private bathroom with a bathtub.
Triple RoomThis room features a private bathroom with a bathtub.
Superior Queen RoomThis room features a private bathroom with a bathtub.
Standard Twin RoomThe twin room features air conditioning, a minibar, as well as a private bathroom boasting a shower and a hairdryer. The unit has 2 beds.
Queen RoomThe unit has 1 bed.
Guest Reviews
8.1
Very Good
Location
Hotel Melillanca consistently garners praise for its superb location, making it an ideal choice for visitors looking to explore Valdivia. Nestled close to the city center, guests frequently highlight the convenience of being within walking distance to various key attractions, including the coastal dock, Tejas Island and the scenic waterfront of Valdivia. The central yet tranquil setting ensures easy access to local amenities such as supermarkets, malls and transportation, while still providing a peaceful retreat from the bustle of the city.
The hotel's strategic placement also makes it particularly suitable for those traveling for work, given its proximity to important locations and availability of parking. Complementing its prime location, the hotel receives commendations for its friendly and attentive staff, cleanliness and overall comfort. The combination of these attributes alongside its excellent, central locale creates an inviting atmosphere that both leisure and business travelers appreciate.
Breakfast
Hotel Melillanca has garnered a wide range of reviews for its breakfast offerings with many guests praising the variety and freshness of the options available. Frequent mentions highlight the breakfast as being very good with descriptors such as excellent, hearty and luxurious becoming recurrent themes. The buffet is noted for its versatility, providing both sweet and savory options to cater to different tastes.
Guests appreciate the inclusiveness of fresh fruits and sweets, complimenting the homely and delicious feel of the morning spread. Another positive aspect is the service with many reviewers pointing out the friendly and helpful staff who contribute to a pleasant dining experience.
Despite the generally positive feedback, some guests feel there is room for improvement. A notable suggestion is the extension of breakfast hours to 11 am to better accommodate late risers. There are also comments regarding the need for a broader variety of fruits and better coffee quality with some noting the use of Nescafé instead of freshly brewed coffee beans.
On the flip side, there are occasional mentions of the breakfast being sub-standard or the buffet not being sufficiently replenished. Some guests leaving early found the lack of cold breakfast options inconvenient.
Overall, the breakfast at Hotel Melillanca is well-regarded, frequently described as delicious, complete and substantial, contributing positively to the hotel’s friendly ambiance and prime location.
Rooms
Hotel Melillanca offers a generally positive experience for guests, especially when it comes to room comfort and cleanliness. Guests frequently mention that the rooms are comfortable, spacious and well-maintained with many appreciating the air conditioning and overall cleanliness. The beds receive consistent praise for their comfort, making for a restful stay.
The hotel also provides convenient amenities such as on-site parking, which is appreciated by visitors. Many guests find the rooms to be quiet and temperate, contributing further to a relaxing environment.
However, some aspects require attention. Some rooms were described as small and dark with occasional issues like poor showers, faulty outlets and non-closing bathroom doors. A few guests noted that the rooms facing the street could be noisy and there were sporadic complaints about lack of air conditioning and general waste bins.
Despite these drawbacks, the cleanliness and friendly staff service are frequently highlighted, suggesting that the hotel maintains a generally high standard of hospitality. Improvements in lighting, shower conditions and room size could enhance the overall guest experience at Hotel Melillanca.
Beds
Guests at Hotel Melillanca predominantly praise the comfort of the beds with many describing them as very comfortable or excellent for a good rest. The bedding quality often receives commendations, contributing positively to their sleep experience. Some have highlighted the ambient temperature and hot water availability, enhancing overall comfort. However, there are occasional mentions of overly soft beds and issues with pillows being too high without alternatives. A few guests mentioned older beds and mattresses or beds that were too small or not in the best condition. On balance, while most reviews are favorable regarding the bed comfort, there are some areas where improvements could be made to enhance guest satisfaction further.
Cleanliness
Hotel Melillanca garners positive reviews primarily for its exceptional cleanliness. Guests repeatedly highlight the spotless condition of both rooms and common areas, describing the environment as very clean organized and impeccable. The rooms are well-maintained and provide a very clean and pleasant atmosphere. Many reviews commend the quality and professionalism of the cleaning staff, noting that their efforts contribute significantly to the hotel's welcoming environment. In addition to the cleanliness, the staff's friendliness and excellent service earn high marks from guests. While there are occasional mentions of areas for improvement, such as dated bathroom fixtures and the need for some renovations, the overall sentiment remains highly favorable regarding the hotel's cleanliness standards.
Staff
Hotel Melillanca boasts an exceptionally friendly and attentive staff, often praised for their kindness, helpfulness and overall excellent service. Guests consistently highlight the warm reception and high level of care provided by the team, particularly noting the attentiveness at the reception and dining areas. The staff’s superb handling of elderly guests reflects their dedication to personalized service. There's a standout mention for Alejandra, who has been recognized for her exceptional friendliness. Overall, visitors appreciate the pleasant and welcoming atmosphere created by the courteous and respectful personnel, enhancing their stay in this well-maintained and conveniently located hotel.
Wi-Fi
The WiFi at Hotel Melillanca has received mixed feedback from guests. While some visitors reported that the wifi worked well and described it as good, others encountered problems that affected their stay. Several guests noted that the internet signal was weak and particularly poor in the rooms, especially when the hotel was full. Some reviews mentioned a very slow connection, while a few guests found the WiFi to be unreliable or not working at all. Overall, it seems that the WiFi experience at Hotel Melillanca can be inconsistent with some guests finding it satisfactory and others experiencing significant issues.
Parking
Hotel Melillanca offers a range of parking options that have generally received favorable comments from guests. The hotel provides the convenience of private, secure onsite parking monitored by security personnel, a feature that is sometimes not available in other cities. Guests appreciate the roomy spaces with many finding the parking to be spacious and easy to access.
However, there are a few noted limitations. Despite the positive aspects, some guests observed that the parking lot is somewhat small and might not accommodate a high number of vehicles. The parking gate was also mentioned as being a bit outdated. Another point of consideration is the absence of covered parking, which might be a concern for those sensitive to weather conditions.
Overall, the hotel's strategically located parking, including the presence of surveillance cameras, adds to the peace of mind for those traveling by car, making it a convenient feature for guests of Hotel Melillanca.
3 Star
Hotel Melillanca offers a satisfactory experience, particularly due to its excellent location on the main avenue and a short walk from the waterfront. The rooms are spacious and comfortable, providing the basic necessities for a pleasant stay. Guests appreciate the commendable service by the night receptionist and staff. However, the hotel itself feels quite old and some find the facilities not very comfortable. While it is considered a good hotel for a three-star rating, the price might seem high given its simplicity. Upgrading amenities, especially air conditioning in all rooms, is suggested for enhanced comfort.
No, Hotel Melillanca doesn't have any pool.
No, a spa isn't available at Hotel Melillanca.
No, Hotel Melillanca doesn't allow dogs.
Yes, parking facilities are available at Hotel Melillanca.