The Cape Town Marriott Hotel Crystal Towers is highly regarded for its prime location, offering both convenience and scenic beauty. Its proximity to Canal Walk shopping mall, major highways, convention center and the airport makes it an ideal choice for both leisure and business travelers. The peaceful and clean surroundings, paired with stunning views of Table Mountain, add to the hotel’s charm.
Guests generally hold the breakfast in high regard, praising its delicious variety, which includes fresh omelettes, fruit salads and halal options. The breakfast staff is noted for their excellent service. However, there's a call for more gluten-free and vegan options and some found the menu repetitive or the service occasionally slow.
Dining experiences at the hotel, particularly at the Hussar Grill, earn positive reviews for excellent service and quality food, featuring standout dishes like steaks and gourmet fish and chips. While diners appreciate the on-site restaurant, some argue that the dinner menu could use more variety and more affordable pricing. During peak times, service can be slow but overall, the restaurant maintains a strong reputation.
The rooms are modern, spacious and exceptionally clean with many offering breathtaking views of Table Mountain. Comfortable beds, stylish furnishings and well-appointed bathrooms featuring central bathtubs contribute to a luxurious stay. Guests appreciate the convenience of a direct connection to the nearby mall. Minor issues such as delayed room readiness and occasional lapses in service are mentioned but do not overshadow the overall positive experience.
Cleanliness is a standout feature of the hotel with guests consistently praising the spotless condition of the rooms and the high standard of tidiness maintained by the staff. While there are occasional mentions of areas for improvement, like the cleanliness of passage carpets, the consensus is that the hotel's cleanliness is outstanding.
The staff's hospitality is another highlight with guests frequently commending the cheerful, helpful and professional demeanor across various departments. The front desk, in particular, receives high praise for ensuring a pleasant stay. Although there are occasional lapses, the overall sentiment towards the staff is one of appreciation.
Free WiFi is available but receives mixed feedback. While some find it fast and convenient, others experience instability and frequent interruptions, indicating room for improvement in this area.
The spa is extensively praised for its exceptional services and is considered a highlight of the stay. Guests describe the massages as amazing and the overall spa experience as relaxing and professional.
The gym, however, receives mixed feedback. Descriptions range from very small to practically non-existent, though guests can use a nearby Virgin Active gym, which provides more extensive facilities.
The pool area is well-received for its pleasant ambiance, although it can be too cold for swimming and occasionally requires more cleaning and better maintenance. Despite being busy at times, the pool remains a beautiful spot for relaxation.
Parking facilities garner mixed reviews. While the valet service is appreciated for its friendliness and convenience, the general parking arrangements need better coordination and clearer instructions.
Families find the hotel welcoming with spacious rooms and accommodating staff. The location near a mall adds to its convenience, though safety on certain areas like the bridge requires caution.
Beds at the hotel are widely praised for their comfort with many guests highlighting the quality of sleep they enjoyed. Despite minor issues like insufficient pillows or an unusual uncomfortable mattress, the beds significantly contribute to the positive guest experience.
For business travelers, the hotel’s modern facilities and central location make it a preferred choice. The commendable conference center supports the hotel’s reputation as a suitable business hotel.
Overall, the Cape Town Marriott Hotel Crystal Towers is well-recommended for its combination of convenient location, cleanliness, excellent staff service and comfortable accommodations.
Summary of reviews related to the '4 Star' category
Summarized by AI
The Residences at Crystal Towers exudes an aura of sophistication with its spacious, modern rooms that offer a cozy, homely atmosphere. Guests appreciate its lovely location and find the environment delightful, enhancing the overall pleasant experience. The hotel is generally perceived as offering excellent value for money with its four-star status reflecting the quality of guest service and accommodations.
However, some guests feel that certain aspects do not align with typical four-star expectations. There are complaints regarding lengthy wait times for the lift, lack of basic amenities such as kettles, plates and a more extensive selection of beverage options, including tea, coffee and milk. Additionally, the absence of popular streaming services like Netflix and Disney Plus has been noted. The housekeeping and maintenance services have received criticism for unprofessionalism, which detracts from the otherwise sophisticated ambiance. Despite these minor drawbacks, overall, the rooms and the lovely location make it a favorable choice for visitors to Cape Town.
Century City Hotel Urban Square receives high praise across numerous categories, making it a favored choice for many travelers, particularly business professionals. The hotel's prime location, near the prominent Canal Walk shopping center and various amenities, is ideal for both shopping and dining. Guests appreciate the central yet serene surroundings, which offer easy access to the freeway and create a clean, safe environment. The area’s vibrant atmosphere is accentuated by nearby restaurants and activities.
The breakfast experience at the hotel is generally celebrated for its variety and quality with many guests enjoying the diverse food options, including delicious omelets and a range of fruits and juices. Although there are some criticisms regarding dietary accommodations and menu repetition, the friendly and attentive staff greatly enhance the overall dining experience.
Dinner offerings are also well-received with guests often describing the food as excellent. Special events, such as cocktail evenings, add unique touches to the dining experience, despite minor concerns about noise from neighboring establishments and the limited menu options.
The rooms at Century City Hotel Urban Square blend comfort and style with modern, clean design, spacious accommodations and large, comfortable beds. Guests highlight the quiet environment and the aesthetically pleasing, well-maintained spaces, although there are occasional mentions of smaller room sizes and noise from courtyard restaurants.
Cleanliness stands out as a major strength of the hotel with guests frequently noting the spotless conditions of the rooms and shared spaces. The diligent and friendly housekeeping staff contribute significantly to maintaining this high standard.
The staff at Century City Hotel Urban Square are highly commended for their friendliness, professionalism and accommodating nature. From the efficient reception team to the attentive restaurant staff, the positive interactions with the hotel personnel leave a lasting impression on guests.
Regarding connectivity, the hotel generally offers a reliable and fast WiFi service, although some guests experience occasional issues with network stability and speed. While TVs in the rooms are not smart TVs and lack WiFi connectivity, the overall feedback on internet access is positive.
Parking at the hotel is secure but comes with additional costs, which some guests find excessive. Improvements in providing clear parking information would enhance guest satisfaction.
Finally, the hotel’s large, comfortable beds are frequently highlighted as one of its best features, offering great comfort and contributing to restful stays. The hotel's excellent value for business travelers is notable with its proximity to the convention center and modern decor making it an ideal choice for work-related stays.
Overall, Century City Hotel Urban Square is highly recommended for its convenient and vibrant location, cleanliness, comfort and excellent staff service, making it a preferred destination for both business and leisure travelers.
Century City Hotel Bridgewater is highly regarded for its prime location, offering guests a convenient and picturesque setting. Situated in a secure and tranquil area, it provides easy access to Century City precinct's vibrant shopping options and is within walking distance to numerous restaurants and the popular Canal Walk Mall. The hotel’s serene and modern atmosphere enhances the experience for both leisure travelers and conference attendees.
Guests consistently praise the breakfast service, highlighting a wide array of options in a well-presented buffet setup. The freshness of the offerings and the inviting ambiance of the Gusto restaurant are notable, with the coffee particularly appreciated for its quality. Despite some inconsistencies when the hotel is busy, the breakfast generally provides a fulfilling start to the day.
The rooms at Century City Hotel Bridgewater feature a minimalistic and contemporary design that appeals to guests seeking modern aesthetics. While some rooms are spacious and boast beautiful views, the overall compactness and firmness of the mattresses may not meet everyone’s expectations of comfort. The lack of certain amenities like a fridge or iron is noted, though the cleanliness and functionality remain standout features.
Cleanliness is a hallmark of the hotel, frequently praised by guests for its impeccable maintenance and hygiene standards. The modern design contributes to a tidy environment, with staff ensuring a pleasant atmosphere through their friendliness and professionalism. The reception team and housekeeping are particularly commended for their service, significantly enhancing the overall guest experience.
The bedding receives mixed feedback, where many enjoy the supportive nature and comfort, though some find the mattresses firmer than desired. Suggestions for improvement include adding toppers to increase softness. Despite this, many guests find restful sleep, indicating that preferences in mattress firmness vary.
Overall, Century City Hotel Bridgewater stands out for its strategic location, clean environment, and excellent service, making it a preferred choice for travelers seeking convenience, modern design, and attentive staff.
Dolphin Inn Guesthouse is a superb choice for those looking for a seaside retreat in Mouille Point. With an excellent location on the Platinum Mile with direct access to the beachfront and the Promenade, it's a great spot to enjoy beautiful sunsets and ocean views. Its proximity to Queen Beach allows for easy beach access, while its peaceful atmosphere guarantees a relaxing experience. Guests rave about the family-like ambiance and the numerous fantastic restaurants nearby. All in all, Dolphin Inn Guesthouse is the perfect accommodation for those seeking a comfortable and serene beach holiday.
Summary of reviews related to the '4 Star' category
Summarized by AI
O'Two Hotels - Terra - Spring Promotion!! offers a commendable four-star experience with a beautiful property that exudes quality. Ideal for guests seeking an idyllic stay, the hotel provides clean rooms and a well-maintained facility. Located in a great area, its rooftop pool adds to the overall appeal. While the hotel is noted to be more on the expensive side for a four-star establishment and likened to a courtyard Marriott rather than a five-star hotel, the general sentiment leans towards a positive and highly recommended stay.
AI-generatedConsistently ranked among the best 4-star hotels in Cape Town, offering a prime Waterfront location. Guests praise its high quality service and comfortable accommodations, providing a luxurious stay experience.
AI-generatedThe Portswood Hotel combines historic charm with modern comfort near the V&A Waterfront. It features a restaurant, a pool, and a relaxed atmosphere, making it a pleasant choice for travelers.
Summary of reviews related to the '4 Star' category
Summarized by AI
The Portswood Hotel in Cape Town delivers a comfortable and pleasant experience, situated in an excellent location close to the Waterfront. Guests consistently praise the hotel for being a first-class option with a four-star rating, yet offering a five-star attitude in its service. The hotel staff is noted for being exceptionally friendly and helpful, ensuring a perfect weekend getaway for travelers. Many visitors highlight the great value for money, clean rooms, and overall good service. The hotel's amenities and dining options receive positive mentions, contributing to a comfortable stay that encourages return visits. It offers one of the best value propositions in the area, making it a popular choice for those exploring Cape Town. While some feel it aligns more with a three-star ranking, the overall experience and location position it strongly among recommended places to stay.
AI-generatedLocated at the V&A Waterfront, this hotel is frequently listed among top 4-star options in Cape Town. It provides comfortable rooms and quality amenities in a desirable location, contributing to a high-quality stay.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 81-100 out of 200+ hotels in and around Van Riebeeckstrand