InfoSummary of reviewsHotel Excelsior - All Inclusive is lauded for its serene location in a quieter part of the resort, providing scenic sea views and convenient access to nearby shops and attractions. Despite its peaceful setting, the hotel faces criticism for being somewhat distant from the beach, requiring guests to navigate a challenging walk or utilize the hourly shuttle service.
The breakfast offerings receive mixed feedback with guests enjoying a rich buffet selection featuring cheeses, fresh fruits, pastries and coffee, yet some find the variety limited and repetitive. The dinner, however, is generally praised for its high-quality, diverse options with fresh grilled meats and fish, despite occasional concerns about repetition for longer stays.
Rooms at the hotel are a standout feature, described as spacious, modern and impeccably clean. With comfortable beds, contemporary design and often stunning sea views from balconies, the rooms make for a pleasant and luxurious stay. Cleanliness is a strong point throughout the hotel, supported by efficient daily housekeeping and well-maintained facilities.
The staff experience is generally positive with most guests complimenting their friendliness, politeness and helpfulness, particularly at reception and among animators. However, there are occasional complaints about inconsistent service quality and language barriers.
WiFi availability is appreciated with good connectivity in most parts of the hotel, though some guests report weak signals or slow speeds in certain areas. The pool area strikes a balance with cleanliness and entertainment, though it can become crowded and the availability of sunbeds and loungers is sometimes inadequate.
The beach, while not immediately accessible, is offset by the shuttle service provided with guests enjoying the clean water and peaceful environment once there. The hotel also features a well-maintained tennis court and other sports facilities, though availability can be limited.
Parking presents some challenges, being costly and sometimes difficult to secure, although valet service and assistance are available. Families find the hotel particularly accommodating with numerous activities and entertainment options for children, contributing to a pleasant family-friendly atmosphere.
Overall, Hotel Excelsior - All Inclusive offers a comfortable and enjoyable stay with its luxurious rooms, excellent dining options and committed service, ideal for those looking for a serene getaway despite minor inconveniences related to location and parking. Show more
InfoSummary of reviewsELPIDA Hotel - All Inclusive & Beach Front is widely recognized for its prime seaside location, which grants guests direct access to the beach and stunning sea views from stylishly furnished rooms. This ideal setting ensures a relaxing vacation with leisurely strolls along the promenade and proximity to local attractions. The hotel's beachfront ambiance enhances the overall experience.
While the breakfast receives mixed feedback, many guests praise its delicious buffet spread with numerous choices and a scenic dining area overlooking the Black Sea. Similarly, dinner experiences are varied, with some diners enjoying tasty dishes despite the repetition of meat-based offerings. The standout aspect of the hotel lies in its spacious rooms, which are generally clean and well-maintained, featuring updated amenities and daily cleaning services. Guests often enjoy sea views and commend the welcoming staff, although there are noted inconsistencies in room maintenance and functionality of amenities.
Cleanliness reviews present a mix of satisfaction and disappointment. Some guests have expressed appreciation for the cleanliness and friendly staff, while others have identified significant areas needing improvement, such as the outdoor pools and private beach areas. The staff is often praised for their friendliness and professionalism, contributing to a welcoming atmosphere, although there is a call for enhanced training and consistency among some team members.
Wi-Fi accessibility is largely limited to the reception area, challenging guests on upper floors to stay connected. The pool facilities vary in appeal, with guests enjoying the spacious outdoor pool while noting cleanliness issues, particularly with children's pool maintenance.
The beachfront access provides convenience, though guests have reported challenges with limited areas for sun loungers and beach cleanliness. Bedding receives mixed feedback, with some finding comfort in the plush mattresses while others encounter maintenance issues.
The all-inclusive package presents convenience in meal inclusion but often falls short in meeting expectations with complaints about limited options, portion sizes, and exclusion of certain amenities.
In summary, ELPIDA Hotel is celebrated for its excellent location and accommodating staff but would benefit from improvements in dining variety, overall maintenance, and the breadth of its all-inclusive offerings to consistently satisfy guest expectations. Show more
InfoSummary of reviewsPark Hotel Bellevue is situated on a serene hilltop, enveloped by lush forests and offering stunning sea views, making it an ideal getaway for those seeking tranquility away from urban bustle. Although the location requires a bit of distance to reach the beach and local amenities in Golden Sands, the peaceful surroundings provide a calming escape for guests prioritizing quietude.
The breakfast experience at Park Hotel Bellevue has its high points with satisfying portions and a convenient buffet format, offering an array of choices. However, quality concerns and a lack of variety have been noted, and guests have expressed a need for improvement to better align with hotel standards.
Rooms at the hotel are notably spacious, often featuring impressive terraces with breathtaking ocean vistas, catering to those desiring ample relaxation space. Many guests experience restful nights thanks to comfortable beds and clean rooms, while rooftop terraces offer exceptional views. Some updates in furnishings and cleanliness could further enhance the guest experience, but the overall spacious and serene environment remains a strong aspect of the stay.
The staff at Park Hotel Bellevue receive commendation for their friendliness and courteousness, contributing positively to the atmosphere. While mixed feedback exists regarding management attentiveness, the majority of the staff's approachable nature is appreciated, elevating guests' interactions.
The swimming pool stands out as a prized amenity, praised for its beauty, cleanliness, and optimal water temperature. Available 24 hours, it offers guests a tranquil and versatile leisure spot, despite occasional sun lounger issues. The pool's spacious and tranquil environment significantly enhances the hotel experience.
While cleanliness issues appear in reviews, particularly concerning room hygiene and public areas, the hotel's enchanting location, spacious accommodations, friendly staff, and appealing pool contribute positively to the guest experience at Park Hotel Bellevue. With attention to cleaning practices and a few refinements, the hotel has the potential to deliver an even more delightful stay. Show more
InfoSummary of reviewsHotel Sunrise Golden Sands enjoys a prime location that guests frequently praise for its proximity to both a beautiful beach and green environments. The hotel is ideally situated within the resort's center, offering easy access to local amenities, bars and hiking trails. While the walk to the beach is typically pleasant, some find the distance challenging, especially with children or due to hilly terrain. Despite minor accessibility issues, the hotel's serene and quiet setting, enhanced by scenic views of either the mountains or the sea, makes it an excellent choice for family holidays.
While breakfast at the hotel receives mixed reviews, many guests appreciate the good variety of items like fruits, pastries and eggs, as well as the delicious pancakes. On the downside, repetition in daily offerings and the early end time for breakfast leave room for improvement. Dinner experiences are generally positive with fresh, tasty and varied meals celebrated by many, although some guests noted repetitive menus and occasional inconsistencies in food quality.
Room feedback is mixed; many guests enjoy spacious and comfortable accommodations with stunning sea views and regular cleaning. However, issues with cleanliness, maintenance and outdated facilities are common complaints. Cleaning standards in common areas and promptness of housekeeping services have been inconsistent, according to several guest reviews.
The hotel's staff receives a blend of praise and criticism. Positive feedback highlights their friendliness, professionalism and accommodating nature, especially among restaurant and cleaning staff. However, some guests report encounters with indifferent or overwhelmed staff, particularly at the reception and restaurant, indicating a need for improved hospitality and communication skills.
With six clean and well-maintained pools, the hotel offers a satisfactory pool experience. Families particularly appreciate the children's sections and entertainment programs, although some guests note issues with overcrowding and difficulties securing sunbeds.
The beach experience is mixed with a steep descent and climb requiring good physical fitness. Multiple transport options help mitigate this challenge, but the cleanliness and amenities of the beach are generally satisfactory.
Parking is a significant downside with no dedicated parking facility at the hotel, forcing guests to use costly and sometimes poorly maintained private parking options nearby.
For families, Hotel Sunrise Golden Sands shines with its kid-friendly activities and animation programs, although the numerous stairs and small elevators can present challenges for those with strollers.
Overall, while Hotel Sunrise Golden Sands has many positive aspects, there are areas for improvement in food variety, room maintenance, staff training and parking to fully enhance the guest experience. Show more
InfoSummary of reviewsMarina Hotel in Sunny Day is a popular choice for travelers seeking a beachfront escape, thanks to its exceptional location right on a pristine stretch of sand. The hotel’s proximity to the sea and the stunning views make it a favored destination for sun seekers and those looking to relax in a tranquil setting. The natural beauty surrounding the hotel is complemented by a well-maintained park, adding to the location's charm and appeal.
The hotel offers a variety of dining experiences, with breakfast and dinner noted for their ample quantity and decent quality. Guests enjoy a changing breakfast menu and all-inclusive options that ensure a wide range of choices, though there is room for improvement in terms of fruit diversity and avoiding menu monotony during longer stays. Dinner is generally well-received for its taste and presentation, although some guests desired more variety and higher quality for a four-star establishment.
Rooms at Marina Hotel provide comfort and scenic views, with many praising their cleanliness and tasteful design. The beds, equipped with new memory foam mattresses, are particularly appreciated for their comfort, contributing to a restful experience. While the rooms and amenities are generally satisfying, there are occasional mentions of limited space, basic bathroom setups, and minor maintenance issues.
Cleanliness at the hotel receives mixed reviews. Although room cleaning is generally thorough, certain areas, such as bathrooms and corridors, require attention. The staff at Marina Hotel consistently receive high praise for their attentiveness and professionalism, enhancing the overall guest experience with their friendly and accommodating service.
The hotel pool, while popular for its size and warm mineral water, has mixed reviews regarding cleanliness. Nonetheless, its location near the beach and the sea views are appreciated. The private beach, with clean, shallow waters, is ideal for families, enhanced by facilities like playgrounds and lifeguards.
Marina Hotel stands out as a family-friendly choice, offering activities that cater to children, such as a Mini Disco and a playground. The serene atmosphere and convenient amenities make it an excellent option for families seeking a relaxing getaway. Overall, Marina Hotel in Sunny Day provides a pleasant and memorable stay for guests, with stunning views, a welcoming environment, and attentive staff. Show more
InfoSummary of reviewsHotel Opera Plaza, formerly known as City Mark Hotel, enjoys a prime location in the heart of Varna, making it an ideal base for exploring the city. Guests appreciate its central position, which offers easy access to numerous attractions, dining options and shops. Despite being centrally located, the hotel maintains a quiet and peaceful ambiance. The proximity to the beach, the Opera, the central pedestrian street, Sea Garden and other key spots enhances its appeal.
The rooms at Hotel Opera Plaza are consistently praised for their cleanliness, spaciousness and artistic decor. Guests find the rooms cozy, well-furnished and decorated with beautiful pictures. Comfortable beds and pillows add to the overall comfort and many rooms offer pleasant views of the main square and fountains. While some rooms may experience occasional noise or minor maintenance issues, the general experience is positive with cleanliness and daily housekeeping being standout features.
Cleanliness is a hallmark of Hotel Opera Plaza. Visitors frequently describe the property as exceptionally clean with immaculate rooms and bathrooms. The high standards of cleanliness are upheld by diligent housekeeping, ensuring a hygienic and well-maintained environment for guests.
The hotel staff receive high praise for their exceptional service and warm hospitality. Guests highlight the friendly and helpful nature of the staff, from the reception desk to the cleaning crew. The staff's professionalism, attentiveness and courteous demeanor contribute significantly to a pleasant stay, making guests feel valued and well-cared-for.
The hotel provides complimentary Wi-Fi throughout the property, which is generally reliable and fast. Although there are occasional disconnections, the overall internet service is satisfactory, ensuring guests can stay connected during their visit.
Regarding the beds, the feedback is mixed. Many guests find the beds soft, comfortable and well-supplied with extra pillows and blankets. However, a few reviews suggest that some mattresses could benefit from updates and there are occasional comments about the beds not being clean enough. Despite these remarks, the beds generally contribute positively to the overall stay.
In summary, Hotel Opera Plaza stands out for its excellent location, exceptionally clean rooms, friendly staff and overall comfort, making it a favored choice for city breaks or leisurely weekends in Varna. Show more
InfoSummary of reviewsEstreya Residence Hotel and SPA is often praised for its prime location, offering guests tranquility and proximity to local attractions, such as the beach and cultural sites. The setting is ideal for families and those seeking a peaceful retreat, enhanced by the lush greenery and scenic landscapes. Many guests appreciate the spacious accommodations with picturesque views and commend the friendly staff, contributing to a welcoming atmosphere.
The breakfast service receives mixed feedback; while some guests enjoy the diverse buffet options, including fresh pancakes and salads, others find the menu repetitive and lacking. Likewise, dinner at the hotel generally meets positive remarks for its variety and tasty dishes, complimented by great wine and an enjoyable evening program. However, improvement in food quality and menu diversification is desired.
Rooms are spacious and clean, with guests enjoying the well-maintained facilities, although some furnishings need updating. The hotel’s cleanliness is appreciated in some areas, but inconsistent maintenance in bathrooms and public spaces calls for improvement. While the staff is often noted for their politeness and attentiveness, some guests have experienced occasional lapses in warmth and professionalism.
Wi-Fi services are inconsistent, with good connectivity in select areas but often reported as unreliable throughout the hotel. The spa facilities garner positive reviews for their excellent massages and inviting mineral pools, yet attention to detail in operational consistency remains a focus for enhancement.
The indoor and outdoor pools are frequently praised for their warmth and mineral water, though maintenance issues detract from the experience. The parking facilities are convenient but limited, requiring planning during busy times. Beds receive mixed reviews, with reports of discomfort due to worn-out mattresses and creaking frames.
While Estreya Residence Hotel and SPA offers several features befitting a four-star status, criticisms regarding maintenance and certain service aspects suggest that improvements are needed to fully meet guest expectations. Show more
InfoSummary of reviewsElena Hotel and Wellness - All Inclusive stands out for its excellent location, just a short walk from the beach and near various shops and attractions, making it especially appealing for families. The rooms are consistently praised for their spaciousness and cleanliness, offering modern designs, large beds, and balconies with stunning sea views. Guests appreciate the staff's friendliness and supportiveness, adding to the overall positive experience.
The hotel offers a reliable breakfast that caters to a wide range of tastes, though it may become repetitive for some. Dinner experiences are mixed, with a noted variety in pastries and fruits but some criticism of repetitive and unappetizing dishes. The dining ambiance could also benefit from improvements.
While the pool facilities receive high marks for cleanliness and provide an inviting space for relaxation, issues like limited sun loungers and occasional maintenance lapses have been noted. The hotel offers a pleasing array of family-friendly amenities, including a clean playground and engaging entertainment programs for children and adults.
Cleanliness receives a mixed verdict; while some areas are impeccably maintained, inconsistencies and occasional issues with cleanliness in shared spaces detract from the experience.
The hotel provides a spa experience with potential, but improvements in service availability and quality would enhance guest satisfaction. Parking emerges as a significant concern due to high costs, distance, and limited availability, although staff assistance is appreciated.
Overall, Elena Hotel and Wellness delivers a comfortable stay with many positive attributes, making it a solid choice for families and beach enthusiasts, despite some areas needing refinement. Show more
InfoSummary of reviewsHotel Estreya Palace, nestled in a lush, verdant garden, enjoys a prime location at the heart of a resort, making it a highly praised choice for travelers seeking tranquility and convenience. Its proximity to the beach, just a short stroll away and closeness to key attractions like the Aquahouse and the center of St. Constantine and Elena enhance its appeal. The picturesque green surroundings and central positioning cater to guests' needs for relaxation and exploration, marking the location as one of the hotel's standout features.
The breakfast experience at Hotel Estreya Palace is generally positive, highlighted by fresh, abundant and varied options such as pancakes, pastries, fruits and vegetables, complemented by a decent coffee selection. Despite some criticism about monotonous choices and careless cooking, a good number of guests enjoy the breakfast offerings, which add to the hotel's reputation.
Dinner receives mixed reviews. While some guests appreciate the delicious and diverse buffet, others criticize the lack of variety, lukewarm temperature of the food and limited vegetarian options. The inclusion of wine and fruits, alongside fried eggs and omelets, is a positive attribute, but the general consensus suggests room for improvement, particularly in variety and presentation.
The rooms at Hotel Estreya Palace are spacious, clean and comfortable, featuring large windows with views of the garden, pools or beach. Guests enjoy the small balconies and the peaceful ambiance. However, signs of wear and tear, outdated furniture, carpet cleanliness issues and air conditioning problems are frequently noted. While daily cleaning is a plus, the need for renovations is apparent to improve overall guest comfort.
Cleanliness presents a mixed picture. Positive feedback highlights daily room cleaning and a clean, pleasant atmosphere, but negative comments point to lingering odors, dusty spaces and hygiene issues in common areas. Consistent and thorough cleaning efforts would significantly elevate the hotel’s cleanliness standards.
Staff at Hotel Estreya Palace are frequently praised for their friendliness, attentiveness and hard-working nature, particularly in the restaurant and bar areas. However, occasional critiques of unfriendliness and limited language proficiency hint at areas for development to enhance guest interactions.
The free Wi-Fi service, primarily available only in the lobby, fails to meet expectations, causing inconvenience to guests who need consistent internet access. Offering reliable, room-wide Wi-Fi would be a key improvement for the hotel.
The spa area receives mixed feedback. Guests appreciate the superb indoor pool with a garden view and the diverse treatment offerings, although issues like cold pool temperatures and occasional service disruptions were noted.
The hotel’s pool facilities, especially the mineral pools, are popular with families. Cleanliness and maintenance issues detract from the experience occasionally, but addressing these concerns would significantly enhance guest satisfaction.
Finally, the hotel’s beds garner mixed reviews. Some guests find them very comfortable, while others report discomfort due to saggy, worn-out mattresses and maintenance issues with bed linen. Ensuring consistent bed quality is necessary to meet guest expectations.
In summary, Hotel Estreya Palace offers a prime location with lush surroundings and spacious rooms but falls short in areas such as cleanliness, food variety and service standards. Significant improvements in these areas would better align the hotel with its four-star rating, ensuring a more consistent and pleasant guest experience. Show more
InfoSummary of reviewsKamchia Park Hotel - All Inclusive & Free Parking receives commendations for its overall setup, making it an attractive option for travelers seeking a seaside getaway. The hotel's sparkling location in the center of the resort offers convenience with easy access to the beach, dining venues, bars, souvenir shops, cafes, an amusement park and vibrant nightlife. The proximity to a 24/7 supermarket, currency exchange offices and a variety of other shops and eateries enhances its appeal, particularly for those looking for both tranquility and lively local activities.
While breakfast at the Kamchia Park Hotel garners a mix of reviews, the overall dining experience is mostly positive. The breakfast menu is noted for its variety, including eggs, sausages, cheese, cold cuts, salads, pastries, fruits and beverages, though some guests have mentioned a desire for more variety. Dinner offerings receive higher praise for their diversity and quality with fresh and flavorful meals that change frequently. Minor critiques include occasional consistency issues and early service hours.
Room accommodations are generally highlighted for their spaciousness and cleanliness with daily housekeeping ensuring a well-maintained environment. However, some guests find the furniture outdated and note occasional maintenance issues. Despite this, functional air conditioning and well-kept bathrooms contribute positively to the overall comfort.
The hotel's staff is frequently praised for their friendliness and helpfulness, significantly enhancing the guest experience. Positive interactions with the reception and restaurant staff are often highlighted, though there are occasional mentions of less favorable encounters. Nevertheless, the warmth and professionalism of the staff remain a standout feature.
While the free Wi-Fi service leaves room for improvement with weak and unreliable signals reported by many guests, the pool area receives positive remarks for cleanliness and maintenance. The pool's suitability for children, safety measures and pleasant atmosphere are appreciated, despite its smaller size and limited availability during busy times.
Kamchia Park Hotel offers convenient free parking, highly valued by guests for its security and management. The ample, guarded parking facilities provide peace of mind, although occasional congestion and small spots are noted.
The family-friendly ambiance of Kamchia Park Hotel is a significant draw with numerous guests recommending it for family vacations. Easy access to the beach and a welcoming environment enhance the family experience, though food options for children could benefit from more variety. The presence of nightlife activities is appreciated by those seeking evening entertainment, though noise from nearby clubs might be disruptive to some.
Overall, Kamchia Park Hotel offers a well-rounded and enjoyable stay with its prime location, friendly staff, cleanliness and family-oriented environment being key highlights, despite some areas needing improvements. Show more
