InfoSummary of reviews'Seven Stars' Hotel in Hay-on-Wye has garnered largely positive reviews across multiple categories, painting a picture of a charming, inviting and conveniently located establishment. Positioned right in the heart of the town, the hotel's prime location receives high praise for its proximity to the main high street, local bookshops and a variety of dining options. The beautiful old stone building from the 16th century, complete with wooden beams and period features, adds to its charm.
Guests have consistently praised the cleanliness of the hotel, noting the spotlessly clean rooms, well-maintained bathrooms and tidy communal areas, including the swimming pool. The friendly, welcoming and helpful staff, including the owner Diane and Captain the dog, enhance the warm and inviting atmosphere, ensuring guests feel at home.
The breakfast offerings are highlighted as excellent, delicious and generous with a wide selection of options, including local produce and gluten-free choices. The full English breakfast and unique items like spiced dried fruit compote and locally smoked fish stand out. Dinner recommendations from staff and the quality of nearby restaurants also receive commendation, contributing to a memorable dining experience.
Rooms at 'Seven Stars' are described as clean, comfortable and well-maintained with lovely views and cozy, characterful elements. Beds are widely regarded as very comfortable, ensuring a restful night's sleep, although minor issues such as noise from adjacent rooms and occasional small sizes are noted. The indoor swimming pool is a beloved feature, appreciated for its warmth and well-kept condition, adding to the overall enjoyment and relaxation of guests' stays. The pool’s direct access from some rooms adds a touch of exclusivity and convenience.
One of the hotel's standout features is its exceptional dog-friendly approach, warmly welcoming both pets and their owners. Guests appreciated personalized gestures for their dogs, the friendly presence of Captain and the ease of access for walks and night-time outings.
Overall, 'Seven Stars' Hotel successfully combines modern comforts with historic charm, set in a central and scenic location. With its clean and welcoming environment, excellent breakfast, delightful pool and exceptional hospitality, it ensures a memorable and enjoyable stay for all visitors. Show more
InfoSummary of reviewsLocated in the heart of Hay-on-Wye, The Old Black Lion boasts an exceptional and picturesque setting, ideal for exploring local attractions such as the nearby Castle and Offa's Dyke. Guests appreciate its historic charm and rustic interior, which, combined with its convenient central position and on-site parking, makes it a favored base for sightseeing. The friendly and welcoming staff contribute to a comfortable stay, alongside well-regarded food offerings that include an excellent breakfast.
The breakfast at The Old Black Lion stands out with generous portions, delicious flavors and a variety of choices that cater to different tastes and preferences. Locally sourced ingredients like bacon and sausages receive particular praise, enhancing the overall dining experience. The service is noted for being prompt, friendly and courteous, contributing to an overwhelmingly positive sentiment regarding breakfast.
Dinner experiences at this inn are also highly praised with food described as sensational and outstanding. Guests enjoy the variety and taste of the menus, including local and themed dishes served in a cozy and inviting atmosphere often enhanced by live music. Specific meals, such as the salmon dinner and Sunday lunch, receive special mentions. Despite the minor inconvenience of the restricted dining hours on Saturdays, guests find the overall dining experience amazing, thanks to the attentive and friendly staff.
The rooms exude a cozy cottage feel, offering warmth and comfort. They are praised for their cleanliness with many described as spotless and well-maintained. The rooms blend historic charm with modern comforts, some featuring recently updated interiors while others maintain a charming historic touch. The separation of some rooms from the main pub provides guests with privacy and quiet, enhancing the overall experience.
Cleanliness is consistently highlighted with rooms and bathrooms frequently described as immaculate. While some guests noted that the decor and furniture could use updating, this minor critique is overshadowed by the positive feedback on the accommodation's tidiness and comfort.
The staff at The Old Black Lion are frequently described as amazing, going above and beyond to ensure a memorable stay. The atmosphere is warm and welcoming with staff members praised for their attentiveness, professionalism and friendly demeanor. Guests appreciate the flexibility and personal touch offered by the team, contributing to a charming and highly recommended experience.
Although the Wi-Fi in the main building is excellent, some guests noted inconsistencies in the connectivity in rooms outside the primary building. However, this minor issue does not detract significantly from the overall positive experience.
The beds receive overwhelmingly positive feedback for their comfort with many guests highlighting restful and rejuvenating sleep experiences. While a few guests mentioned variations in bed firmness, the overall consensus is that the beds are very comfortable.
The Old Black Lion's historical ambiance is another major draw, captivating guests with its architectural character and storied past. This former coaching inn, dating back to the 16th and 17th centuries, offers a blend of old-world charm and modern comforts, making it not just a place to stay but an experience steeped in history.
In summary, The Old Black Lion offers an exceptional stay with its picturesque location, charming character, excellent food, comfortable rooms and outstanding staff, ensuring a memorable experience for visitors to Hay-on-Wye. Show more
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Categories
Historic Inn
Small Inn
4-Star Inn
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