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Summary of reviewsTrident Inn & Suites New Orleans offers an affordable stay with several notable benefits, especially for budget-conscious travelers. Located conveniently near major highways like I-10 and key attractions such as Jackson Square and the French Quarter, the hotel is praised for its accessibility and the nearby availability of stores and restaurants. Guests appreciate the comfort and spaciousness of the rooms with many noting the clean sheets, comfy beds and the presence of modern amenities like Roku TV. Free structured parking gives an added layer of security, further adding to the convenience.
Positive feedback extends to the hotel's staff, who are often described as friendly, helpful and accommodating. Memorable service from certain staff members contributes positively to the overall guest experience. The hotel's breakfast, though simple, is appreciated for its inclusion, featuring items like boiled eggs, pancakes and cereal, perfect for an early start.
However, some areas require improvement. While some rooms are well-maintained and clean, others suffer from issues like damp carpets, mold and outdated fixtures. The hotel's musty odors and maintenance concerns detract from its appeal. Although some guests found the breakfast satisfactory, others noted the need for more variety and better maintenance of the breakfast area. Wi-Fi connectivity shows inconsistency, occasionally leaving guests without reliable internet access, especially on higher floors.
The pool, while a nice feature, is frequently reported as being out of operation or poorly maintained, limiting its usability. Security in the parking area is another concerning factor with instances of car break-ins reported despite the gated entry. For families, the hotel may not be the most suitable stay due to reported noise from children and occasional unwelcome activity in the vicinity.
Overall, Trident Inn & Suites New Orleans delivers a solid and budget-friendly lodging option primarily for travelers with vehicles, but improvements in cleanliness, maintenance and amenities could further enhance guest satisfaction.
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