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Summary of reviewsNew Casablanca Praia Hotel offers guests a predominantly positive experience with a few areas requiring attention. Its prime beachfront location provides breathtaking ocean views, most notably from the breakfast area, making it an attractive choice for travelers seeking a coastal retreat on Pernambuco's northern shore. Guests appreciate its convenience, being near commercial amenities and the Venice water park, and enjoy the peaceful surroundings alongside architectural charm. The hotel's facilities, such as a delightful breakfast and ample parking, enhance relaxation and exploration of nearby beaches.
The breakfast is often highlighted for its delicious variety, quality, and scenic ocean backdrop. The courteous staff further enriches the dining experience, although there are occasional critiques on taste variety and atmosphere. Rooms are spacious and clean, offering lovely views and comfortable accommodation, though some guests note inconsistent cleanliness, mattress comfort issues, and inadequate light-blocking curtains.
Cleanliness reviews are mixed, with many praising the spotless facilities and tidy pool, yet highlighting concerns such as sticky bed sheets and a strong sewer smell in some bathrooms. The pool area is frequently commended for its beauty and ambiance, despite being unheated and having noted safety issues.
The staff is consistently praised for their friendliness, attentiveness, and helpfulness, contributing significantly to a pleasant stay. However, Wi-Fi connectivity presents a challenge, with reports of inconsistent signal quality and outages, although the hotel quickly addresses disruptions.
While the hotel's immediate beach access is a draw, the lack of a substantial sand strip and coastline pollution hinder the traditional seaside experience. Beds receive mixed feedback, with some guests finding them exceedingly comfortable, while others note varying firmness levels and uncomfortable pillows.
Overall, New Casablanca Praia Hotel stands out for its coastal views, amenities, and excellent service but could benefit from improvements in consistency and certain facilities.
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