AI-generatedThis property provides disabled facilities, accessible parking, and rooms tailored for guests with disabilities. An elevator is available for easy access to different levels.
AI-generatedThis apartment features rooms and facilities suitable for disabled guests. It offers wheelchair access, ensuring mobility within the property.
San Remo Palace Hotel enjoys a prime location in Villa Gesell, just a short walk from downtown amenities and the beach. Guests frequently laud its proximity to essential spots like the pedestrian streets, main avenues and the historic Pinar del Norte forest. This central position, coupled with the friendly and attentive staff, enhances the overall experience for many visitors, making it an excellent base for exploring the city.
The breakfast offerings at the hotel receive mixed reviews. While some guests find the breakfast to be good or very good, appreciating the variety of pastries, yogurt and juices, others criticize it for its lack of variety and poor quality items like stale croissants and inadequate coffee. Dinner service fares slightly better with some guests applauding the unexpectedly delicious and plentiful meals. However, inconsistencies in the quality and sufficiency, as well as a lack of choices, especially for vegans, have been noted.
The rooms at San Remo Palace Hotel draw significant criticism. Many guests report issues such as severe humidity, damp walls, mold, broken furniture and malfunctioning fixtures. Cleanliness is also a major concern with frequent complaints about dirty sheets, stained towels and general uncleanliness, often exacerbated by pest problems. The rooms often do not match the promotional photos, leading to feelings of disappointment among guests.
Staff service at San Remo Palace Hotel is generally praised with many guests highlighting the friendliness, attentiveness and helpfulness of the personnel. Nevertheless, there are isolated instances of poor service and unfriendliness, particularly from some reception and management staff.
The Wi-Fi service at the hotel is another area of concern, as it is mostly available only in the reception area and fails to reach the guest rooms, causing frustration among visitors who expected reliable internet access throughout the premises.
San Remo Palace Hotel's pool receives mixed reviews as well. While some guests enjoy the heated pool, especially on cold days, others report issues with cleanliness, maintenance and the heating system not functioning properly. Additionally, the pool is sometimes closed, which disappoints guests expecting to use this amenity.
Parking facilities are limited and often fill up quickly. Guests also find the additional charges for parking, which can be quite high, to be frustrating. The outdoor parking options are not covered and guests with larger vehicles may face challenges.
For families, the hotel offers a welcoming stay with family-friendly amenities like a heated pool and game room. However, noise from game rooms and limited towel provisions for larger families are points of concern. Accessibility issues may also present challenges for guests with mobility problems.
The quality of the beds in the hotel is another significant issue with many guests reporting discomfort due to old, broken mattresses and dirty linens. Some beds are simply two single beds pushed together with noticeable gaps, detracting from the comfort.
Despite a claimed three-star rating, many guests feel San Remo Palace Hotel falls short of this standard due to its outdated facilities and inadequate maintenance. While some efforts in cleanliness and service are noted, the overall condition of the hotel does not meet the expectations associated with its rating.
Overall, while the San Remo Palace Hotel has some standout features such as its excellent location and friendly staff, many aspects such as room quality, cleanliness, maintenance and amenities do not meet guest expectations, indicating a need for significant improvements.
Intersur Villa Gesell stands out as a remarkable destination, offering guests a perfect blend of comfort, scenic beauty, and outstanding service. Situated in a prime beachfront location, the hotel is lauded for its proximity to the sea and captivating ocean views, providing guests a serene and rejuvenating environment. Guests appreciate the convenience and stunning vistas from sea-facing balconies, making it an ideal spot for both relaxation and exploration of nearby attractions.
Breakfast at Intersur Villa Gesell adds to the charm, with an abundant buffet that satisfies diverse appetites. While some minor preferences are noted, the overall sentiment is positive, with guests enjoying a wide variety of delicious offerings and commendable service. The stunning seaside view during breakfast further enriches the experience, creating a memorable start to the day.
The hotel rooms are consistently praised for their cleanliness and panoramic scenes, offering a cozy retreat with views that capture both the sea and the city. Spacious bathrooms and thoughtful heating ensure comfort regardless of weather, while balcony terraces offer a cherished space to relax and soak in the scenery. Though minor inconveniences exist, they barely impact the overall satisfaction of the stay.
Cleanliness is a hallmark of the establishment, with guests lauding the immaculate condition of both rooms and common areas. The attentive cleaning staff contribute to an inviting atmosphere, maintaining essential amenities to high standards, supported by consistently friendly service that enhances guest satisfaction.
The staff at Intersur Villa Gesell receive abundant praise for their exemplary hospitality. Their friendliness, attentiveness, and eagerness to assist foster a welcoming environment. Special recognition is given to individuals in the restaurant and the reception team, whose presence greatly enriches the guest experience. With outstanding service across all departments, the hotel seamlessly combines quality and a personal touch, making it a preferred choice for travelers seeking comfort and a memorable seaside escape.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-20 out of 127 hotels in and around Villa Gesell