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Accessible Hotels with Gym in Vtoraya Pyatiletka
19 HOTELS IN AND AROUND VTORAYA PYATILETKARanking can be influenced by the commissions we receive.19 hotels nearby!
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Accessible
Gym
Pool
Indoor Pool
From $97
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Summary of reviews
Best Western Plus Atakent Park Hotel in Almaty receives numerous positive reviews, primarily due to its advantageous location, delicious breakfast and exceptional staff. Guests frequently appreciate the hotel's prime position near landmarks such as Atakent Mall, the botanical garden and Almaty Exhibition Center, making it highly convenient for both leisure and business travelers. The surrounding area brims with shops, restaurants and public transport options, while the hotel's peaceful setting and mountain views offer a relaxing atmosphere.
The breakfast at the hotel is often highlighted as a standout feature, praised for its extensive and varied selection that includes pastries, fresh fruit and national dishes. The presentation and quality of food pair well with the polite and responsive staff, enhancing the overall dining experience.
The rooms provide a blend of comfort and functionality, though they are noted to be slightly outdated. Guests value the cleanliness, spaciousness and amenities like kettles, slippers and bathrobes but suggest that updates and improvements, especially in soundproofing and furniture, would be beneficial.
Cleanliness across the hotel receives favorable reviews with housekeeping maintaining high standards in room hygiene. However, minor issues such as outdated bathtubs and occasional lapses in thoroughness are mentioned.
Staff at Best Western Plus Atakent Park Hotel are consistently described as friendly, kind and helpful, contributing to a welcoming atmosphere. Reception staff, in particular, are praised for their attentiveness and quick check-ins.
The hotel's Wi-Fi service presents a mixed experience; while adequate for basic online activities, it sometimes suffers from slow speeds and instability.
Regarding the beds, feedback is generally positive with many appreciating their comfort. However, some guests experienced discomfort due to harder mattresses or old springs.
Despite some areas needing refurbishment, the hotel generally provides a good value for money with amenities and services aligning well for a four-star establishment. Particularly well-suited for business travelers attending events at the nearby exhibition center, the hotel offers quick check-ins, comfortable accommodations and necessary business facilities.
In summary, Best Western Plus Atakent Park Hotel is highly recommended for its location, breakfast, cleanliness and friendly staff, making it a solid choice for both business and leisure travelers.
The breakfast at the hotel is often highlighted as a standout feature, praised for its extensive and varied selection that includes pastries, fresh fruit and national dishes. The presentation and quality of food pair well with the polite and responsive staff, enhancing the overall dining experience.
The rooms provide a blend of comfort and functionality, though they are noted to be slightly outdated. Guests value the cleanliness, spaciousness and amenities like kettles, slippers and bathrobes but suggest that updates and improvements, especially in soundproofing and furniture, would be beneficial.
Cleanliness across the hotel receives favorable reviews with housekeeping maintaining high standards in room hygiene. However, minor issues such as outdated bathtubs and occasional lapses in thoroughness are mentioned.
Staff at Best Western Plus Atakent Park Hotel are consistently described as friendly, kind and helpful, contributing to a welcoming atmosphere. Reception staff, in particular, are praised for their attentiveness and quick check-ins.
The hotel's Wi-Fi service presents a mixed experience; while adequate for basic online activities, it sometimes suffers from slow speeds and instability.
Regarding the beds, feedback is generally positive with many appreciating their comfort. However, some guests experienced discomfort due to harder mattresses or old springs.
Despite some areas needing refurbishment, the hotel generally provides a good value for money with amenities and services aligning well for a four-star establishment. Particularly well-suited for business travelers attending events at the nearby exhibition center, the hotel offers quick check-ins, comfortable accommodations and necessary business facilities.
In summary, Best Western Plus Atakent Park Hotel is highly recommended for its location, breakfast, cleanliness and friendly staff, making it a solid choice for both business and leisure travelers.
Categories
Accessible
Gym
Honeymoon
$
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Summary of reviews
The Ritz-Carlton, Almaty is a luxury hotel located in a convenient and picturesque location with spectacular views of the city and mountains. Guests enjoy the hotel's impressive breakfast spread, spacious and stylish rooms and top-notch cleaning services. The staff is friendly and professional, resolving issues quickly. The spa offers excellent services despite some minor setbacks. Overall, the hotel is exceptional and amazing with some guests noting it as one of the best hotels in the world. It is held to high international standards, providing a safe and welcoming experience for guests.
Categories
Accessible
Gym
Dog Friendly
$
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Summary of reviews
Park Dedeman Almaty is highly regarded by guests for its exceptional location and overall positive experience. Situated in the heart of Almaty, the hotel offers convenient access to local attractions, shopping malls, and key sites such as the Expo Center and Attakent. Its quiet surroundings provide a perfect balance for relaxation, while the stunning mountain views from the 9th-floor restaurant enhance the appeal. The hotel’s modern design and new building contribute to a comfortable stay, with clean and cozy rooms that are frequently praised by visitors.
Breakfast at the hotel is generally well-received, offering a tasty and varied selection with a convenient self-service format. The rooftop venue creates a unique breakfast experience with a delightful atmosphere. Although some guests note minor inconsistencies, the meals, often featuring a Turkish flair, are largely enjoyed. The cleanliness of both the dining area and the hotel as a whole is frequently highlighted, supported by diligent and helpful cleaning staff. Their efforts ensure a pristine environment, complemented by modern amenities and quiet surroundings, making Park Dedeman Almaty a preferred choice for travelers desiring a serene yet centrally located hotel experience.
The hotel staff receives commendation for their friendliness, helpfulness, and attentiveness. Guests mention specific staff members for their exceptional service, while the overall sentiment reflects good training and a positive attitude. Organizational efforts, particularly during iftar and sahur, enhance the guest experience, showcasing the staff’s dedication. While there are occasional mentions of less enthusiastic reception, these are overshadowed by the generally responsive and professional service encountered by guests.
Overall, Park Dedeman Almaty stands out as a remarkable choice for travelers, combining convenient access, picturesque views, and a comfortable, clean stay supported by excellent staff service.
Breakfast at the hotel is generally well-received, offering a tasty and varied selection with a convenient self-service format. The rooftop venue creates a unique breakfast experience with a delightful atmosphere. Although some guests note minor inconsistencies, the meals, often featuring a Turkish flair, are largely enjoyed. The cleanliness of both the dining area and the hotel as a whole is frequently highlighted, supported by diligent and helpful cleaning staff. Their efforts ensure a pristine environment, complemented by modern amenities and quiet surroundings, making Park Dedeman Almaty a preferred choice for travelers desiring a serene yet centrally located hotel experience.
The hotel staff receives commendation for their friendliness, helpfulness, and attentiveness. Guests mention specific staff members for their exceptional service, while the overall sentiment reflects good training and a positive attitude. Organizational efforts, particularly during iftar and sahur, enhance the guest experience, showcasing the staff’s dedication. While there are occasional mentions of less enthusiastic reception, these are overshadowed by the generally responsive and professional service encountered by guests.
Overall, Park Dedeman Almaty stands out as a remarkable choice for travelers, combining convenient access, picturesque views, and a comfortable, clean stay supported by excellent staff service.
Categories
Accessible
Gym
Sustainability Journey
$
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Summary of reviews
Rahat Palace Hotel in Almaty stands out for its prime location, seamlessly blending convenience and tranquility. Situated near transportation hubs, the hotel provides easy access to main streets, metro stations and key attractions like the Central Stadium, circus, shopping centers, parks, museums and a botanical garden. The lush, green surroundings and beautiful views from the windows and balconies add to the hotel's charm, making it an ideal choice for both business and leisure travelers. The hotel's architecture and well-maintained inner gardens contribute to a pleasant atmosphere, further enhanced by high marks for cleanliness, friendly staff and superb on-site facilities, including a spa, sauna and pool.
Breakfast at Rahat Palace Hotel wins favor for its variety and quality, featuring delicious buffet options with fresh fruits, vegan choices and local specialties like syrniki. However, some guests feel the offerings could be more varied to meet the high standards associated with a five-star hotel. Dinner receives commendations for excellent cuisine across various dining options with notable mentions of the restaurants like Tubeteyka and the grill restaurant. The food quality and large portions leave a positive impression, notwithstanding occasional inconsistencies.
The rooms, while spacious and comfortable, are dated with many guests pointing out the need for renovations. Outdated furniture, worn carpets, peeling wallpaper and occasional maintenance issues detract from the overall experience. However, the large, clean bathrooms, well-maintained beds and soundproofing contribute to a peaceful stay. Housekeeping is generally thorough, but some lapses in cleanliness and upkeep are noted.
Cleanliness is generally well-regarded with rooms and common areas frequently described as clean and cozy. However, issues like stained carpets and peeling wallpaper suggest a need for more thorough cleaning and refurbishment in some areas.
The hotel's staff is largely praised for their politeness, professionalism and responsiveness. Specific individuals, such as client relationship managers and reception staff, receive special recognition for their service. Some isolated incidents of rudeness and slow service are noted but do not overshadow the overall positive sentiment.
The Wi-Fi service is functional and mostly positive, working well in rooms and noted for its stability, despite some occasional issues with connectivity and speed in certain areas.
The spa at Rahat Palace Hotel is well-received for its impressive facilities, including a large pool, Finnish sauna, steam room and hammam, all within a beautifully decorated, serene environment. Some maintenance issues and occasional temporary closures are noted but generally, the spa offers a relaxing experience with good value.
The gym receives mixed reviews with some appreciation for its cleanliness and facilities, while others criticize its outdated equipment and occasional poor condition.
The pool is a standout feature, praised for its warmth, cleanliness and spaciousness, making it family-friendly. The overall spa area enhances the experience with its live plants and cozy atmosphere.
Lastly, parking at Rahat Palace Hotel is convenient with ample free spaces and valet service, despite occasional comments about the parking structure and limited areas. The hotel's efforts in ensuring a smooth parking experience are generally appreciated.
Breakfast at Rahat Palace Hotel wins favor for its variety and quality, featuring delicious buffet options with fresh fruits, vegan choices and local specialties like syrniki. However, some guests feel the offerings could be more varied to meet the high standards associated with a five-star hotel. Dinner receives commendations for excellent cuisine across various dining options with notable mentions of the restaurants like Tubeteyka and the grill restaurant. The food quality and large portions leave a positive impression, notwithstanding occasional inconsistencies.
The rooms, while spacious and comfortable, are dated with many guests pointing out the need for renovations. Outdated furniture, worn carpets, peeling wallpaper and occasional maintenance issues detract from the overall experience. However, the large, clean bathrooms, well-maintained beds and soundproofing contribute to a peaceful stay. Housekeeping is generally thorough, but some lapses in cleanliness and upkeep are noted.
Cleanliness is generally well-regarded with rooms and common areas frequently described as clean and cozy. However, issues like stained carpets and peeling wallpaper suggest a need for more thorough cleaning and refurbishment in some areas.
The hotel's staff is largely praised for their politeness, professionalism and responsiveness. Specific individuals, such as client relationship managers and reception staff, receive special recognition for their service. Some isolated incidents of rudeness and slow service are noted but do not overshadow the overall positive sentiment.
The Wi-Fi service is functional and mostly positive, working well in rooms and noted for its stability, despite some occasional issues with connectivity and speed in certain areas.
The spa at Rahat Palace Hotel is well-received for its impressive facilities, including a large pool, Finnish sauna, steam room and hammam, all within a beautifully decorated, serene environment. Some maintenance issues and occasional temporary closures are noted but generally, the spa offers a relaxing experience with good value.
The gym receives mixed reviews with some appreciation for its cleanliness and facilities, while others criticize its outdated equipment and occasional poor condition.
The pool is a standout feature, praised for its warmth, cleanliness and spaciousness, making it family-friendly. The overall spa area enhances the experience with its live plants and cozy atmosphere.
Lastly, parking at Rahat Palace Hotel is convenient with ample free spaces and valet service, despite occasional comments about the parking structure and limited areas. The hotel's efforts in ensuring a smooth parking experience are generally appreciated.
Categories
Gym
Accessible
Luxury
$
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Summary of reviews
The Garden Park Inn in Almaty garners favorable reviews for its prime location, providing convenient access to city attractions and business districts, all within a tranquil setting. Guests appreciate the easy connectivity to public transportation and nearby amenities, making it an ideal choice for both leisure and business travelers.
Breakfast at the hotel is frequently praised for its variety and quality, offering a range of delicious options, including vegetarian dishes and national cuisine. The generous buffet and accommodating service enhance the overall morning experience, despite occasional critiques regarding selection variety and service consistency.
The hotel's restaurant receives mixed feedback; while the cuisine, particularly the steaks and soups, is often lauded for freshness and taste, service inconsistency and issues like undercooked food and long wait times temper the positive experience.
Rooms at Garden Park Inn stand out for their spaciousness, cleanliness and modern amenities. Guests value the peaceful ambiance, comfortable beds and attractive decor, which together contribute to a restful and enjoyable stay. Views of the mountains and cityscape add a pleasant touch, although minor maintenance issues have been noted.
Cleanliness across the hotel is generally praised with high standards maintained in rooms and public areas, including the saunas. Some inconsistency in housekeeping has been reported, but the overall sentiment leans towards a positive experience in terms of hygiene.
Staff at the hotel are often described as friendly, polite and helpful, particularly the front desk, which enhances the check-in and check-out experience. However, occasional lapses in service quality and communication have been mentioned, suggesting a need for improved consistency.
Wi-Fi service at the hotel varies significantly with some guests praising its speed and reliability, while others face issues with connectivity and signal strength, particularly in certain rooms.
The hotel's spa and gym facilities receive mixed reviews. While the spa is clean and offers a functioning sauna, issues such as cold water in the pool and lack of essential amenities detract from the experience. The gym, although clean, is described as small and under-equipped with maintenance issues affecting some fitness equipment.
In summary, the Garden Park Inn excels in providing a comfortable and convenient stay with notable strengths in location, room quality and breakfast service, while some areas such as dining service, Wi-Fi connectivity and wellness facilities offer room for improvement.
Breakfast at the hotel is frequently praised for its variety and quality, offering a range of delicious options, including vegetarian dishes and national cuisine. The generous buffet and accommodating service enhance the overall morning experience, despite occasional critiques regarding selection variety and service consistency.
The hotel's restaurant receives mixed feedback; while the cuisine, particularly the steaks and soups, is often lauded for freshness and taste, service inconsistency and issues like undercooked food and long wait times temper the positive experience.
Rooms at Garden Park Inn stand out for their spaciousness, cleanliness and modern amenities. Guests value the peaceful ambiance, comfortable beds and attractive decor, which together contribute to a restful and enjoyable stay. Views of the mountains and cityscape add a pleasant touch, although minor maintenance issues have been noted.
Cleanliness across the hotel is generally praised with high standards maintained in rooms and public areas, including the saunas. Some inconsistency in housekeeping has been reported, but the overall sentiment leans towards a positive experience in terms of hygiene.
Staff at the hotel are often described as friendly, polite and helpful, particularly the front desk, which enhances the check-in and check-out experience. However, occasional lapses in service quality and communication have been mentioned, suggesting a need for improved consistency.
Wi-Fi service at the hotel varies significantly with some guests praising its speed and reliability, while others face issues with connectivity and signal strength, particularly in certain rooms.
The hotel's spa and gym facilities receive mixed reviews. While the spa is clean and offers a functioning sauna, issues such as cold water in the pool and lack of essential amenities detract from the experience. The gym, although clean, is described as small and under-equipped with maintenance issues affecting some fitness equipment.
In summary, the Garden Park Inn excels in providing a comfortable and convenient stay with notable strengths in location, room quality and breakfast service, while some areas such as dining service, Wi-Fi connectivity and wellness facilities offer room for improvement.
Categories
Gym
Accessible
Honeymoon
From $189
$
Info
Summary of reviews
Swissôtel Wellness Resort Alatau Almaty is celebrated for its stunning natural location, nestled amidst picturesque mountain views and expansive parklands. The serene and tranquil setting, combined with beautifully maintained grounds, luxurious pools and a top-notch spa area, provides an exceptional retreat from the city's hustle and bustle. Despite being a 35 to 45-minute taxi ride from the city center, guests appreciate the lush green scenery, old trees and wildlife, making it an ideal get-away destination.
Breakfast at the resort generally earns praise for its variety and quality, featuring international cuisines and hearty offerings like a Swedish buffet, fresh fruits, smoked salmon and Swiss cheeses. While some find the breakfast cost high, the overall sentiment remains positive, especially appreciating the serene dining atmosphere and beautiful surroundings.
Dinner options receive mixed reviews with many guests praising the quality and variety of dishes, particularly the themed Italian dinner with live music and the offerings at the cozy Moxis bar. However, some found the prices high and noted inconsistencies in service and food quality at certain restaurants.
The rooms are widely appreciated for their cleanliness, modern design, spaciousness and stunning mountain views from the balconies. Guests enjoy the comfortable beds and well-stocked bathrooms, although there are occasional mentions of smaller-than-advertised rooms and inadequate sound insulation.
Cleanliness throughout the resort is consistently praised with both the rooms and common areas, including the pools and spa, kept in immaculate condition. The serene outdoor environment and high-quality service further enhance the resort’s appeal.
The staff at Swissôtel receive largely favorable reviews for their friendliness, politeness and attentiveness. While some isolated incidences of slow service and less professional interactions are noted, the majority of guests commend specific staff members for their excellent hospitality.
Wi-Fi at the resort is generally reliable, though not exceptionally strong, meeting most guests’ needs. The spa is a standout feature, offering extensive facilities such as Jacuzzis, saunas, hammams and specialized treatments, all housed in a clean and beautifully designed environment.
The gym impresses with its comprehensive equipment and cleanliness, catering well to fitness enthusiasts. Similarly, the pool areas with both indoor and outdoor options, are lauded for their maintenance, varied temperatures and luxurious ambiance.
Guests also enjoy the tennis courts available at the resort, despite occasional limitations due to tournament bookings. Parking facilities are well-regarded, noted as good, safe and easily accessible.
Overall, Swissôtel Wellness Resort Alatau Almaty stands out for its breathtaking location, luxurious amenities, excellent service and serene atmosphere, making it a prime choice for those seeking relaxation and a connection with nature.
Breakfast at the resort generally earns praise for its variety and quality, featuring international cuisines and hearty offerings like a Swedish buffet, fresh fruits, smoked salmon and Swiss cheeses. While some find the breakfast cost high, the overall sentiment remains positive, especially appreciating the serene dining atmosphere and beautiful surroundings.
Dinner options receive mixed reviews with many guests praising the quality and variety of dishes, particularly the themed Italian dinner with live music and the offerings at the cozy Moxis bar. However, some found the prices high and noted inconsistencies in service and food quality at certain restaurants.
The rooms are widely appreciated for their cleanliness, modern design, spaciousness and stunning mountain views from the balconies. Guests enjoy the comfortable beds and well-stocked bathrooms, although there are occasional mentions of smaller-than-advertised rooms and inadequate sound insulation.
Cleanliness throughout the resort is consistently praised with both the rooms and common areas, including the pools and spa, kept in immaculate condition. The serene outdoor environment and high-quality service further enhance the resort’s appeal.
The staff at Swissôtel receive largely favorable reviews for their friendliness, politeness and attentiveness. While some isolated incidences of slow service and less professional interactions are noted, the majority of guests commend specific staff members for their excellent hospitality.
Wi-Fi at the resort is generally reliable, though not exceptionally strong, meeting most guests’ needs. The spa is a standout feature, offering extensive facilities such as Jacuzzis, saunas, hammams and specialized treatments, all housed in a clean and beautifully designed environment.
The gym impresses with its comprehensive equipment and cleanliness, catering well to fitness enthusiasts. Similarly, the pool areas with both indoor and outdoor options, are lauded for their maintenance, varied temperatures and luxurious ambiance.
Guests also enjoy the tennis courts available at the resort, despite occasional limitations due to tournament bookings. Parking facilities are well-regarded, noted as good, safe and easily accessible.
Overall, Swissôtel Wellness Resort Alatau Almaty stands out for its breathtaking location, luxurious amenities, excellent service and serene atmosphere, making it a prime choice for those seeking relaxation and a connection with nature.
Categories
Gym
Accessible
Luxury
$
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Summary of reviews
Holiday Inn Almaty by IHG, is notably appreciated for its prime location near Almaty's city center, making it ideal for both leisure and business travelers. The proximity to the Forum Shopping Center and other essential amenities, including theaters and the Botanical Garden, ensures guests have everything they need within walking distance. Additionally, the accessibility by car, avoiding heavy traffic routes, is a significant perk.
Guests generally enjoy the breakfast offerings, describing the buffet as abundant and varied, featuring cereals, porridge, eggs, sausages and other typical breakfast items. The quality of food and the care from chefs are often highlighted positively, although some guests do find the breakfast to be overpriced or not as diverse as expected from a hotel of this caliber.
Dinner experiences at the hotel's restaurant vary with many praising the tasteful and readily available food, though issues with menu limitations and occasional food quality concerns are noted. The service and cleanliness in the dining area, however, receive positive remarks.
The guest rooms at the hotel evoke mixed reactions. Many guests appreciate the spaciousness, cozy beds and overall cleanliness. Yet, there are recurring concerns about outdated furnishings and decor with several citing the need for substantial refurbishment. Despite these issues, the beds are frequently highlighted as very comfortable, contributing to restful sleep.
Cleanliness receives mixed reviews. While daily cleaning services and the overall appearance of cleanliness are appreciated, the state of the hotel's dated furnishings, including stained carpets and worn-out sofas, detracts from the guest experience.
The hotel staff are consistently lauded for their friendliness and professionalism. Guests appreciate the efficiency and helpfulness of the reception team with particular mentions of exceptional service from individuals like Farid and Madina. This high level of service extends to the restaurant staff, enhancing the overall guest experience.
Free WiFi at the hotel has mixed reviews. Some guests find the internet speed excellent, while others report issues with stability and connectivity, particularly on certain floors.
Business travelers find the hotel particularly suited to their needs, citing good value for money and excellent service. The hotel's convenient location and amenities make it a preferred choice for those on work trips, though some practical considerations, such as required documentation and occasional noise, are noted.
In summary, Holiday Inn Almaty by IHG, stands out for its location, friendly staff and comfortable beds, while areas like room decor and WiFi stability could benefit from improvements to enhance overall guest satisfaction.
Guests generally enjoy the breakfast offerings, describing the buffet as abundant and varied, featuring cereals, porridge, eggs, sausages and other typical breakfast items. The quality of food and the care from chefs are often highlighted positively, although some guests do find the breakfast to be overpriced or not as diverse as expected from a hotel of this caliber.
Dinner experiences at the hotel's restaurant vary with many praising the tasteful and readily available food, though issues with menu limitations and occasional food quality concerns are noted. The service and cleanliness in the dining area, however, receive positive remarks.
The guest rooms at the hotel evoke mixed reactions. Many guests appreciate the spaciousness, cozy beds and overall cleanliness. Yet, there are recurring concerns about outdated furnishings and decor with several citing the need for substantial refurbishment. Despite these issues, the beds are frequently highlighted as very comfortable, contributing to restful sleep.
Cleanliness receives mixed reviews. While daily cleaning services and the overall appearance of cleanliness are appreciated, the state of the hotel's dated furnishings, including stained carpets and worn-out sofas, detracts from the guest experience.
The hotel staff are consistently lauded for their friendliness and professionalism. Guests appreciate the efficiency and helpfulness of the reception team with particular mentions of exceptional service from individuals like Farid and Madina. This high level of service extends to the restaurant staff, enhancing the overall guest experience.
Free WiFi at the hotel has mixed reviews. Some guests find the internet speed excellent, while others report issues with stability and connectivity, particularly on certain floors.
Business travelers find the hotel particularly suited to their needs, citing good value for money and excellent service. The hotel's convenient location and amenities make it a preferred choice for those on work trips, though some practical considerations, such as required documentation and occasional noise, are noted.
In summary, Holiday Inn Almaty by IHG, stands out for its location, friendly staff and comfortable beds, while areas like room decor and WiFi stability could benefit from improvements to enhance overall guest satisfaction.
Categories
Accessible
Gym
Sustainability Journey
$
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Summary of reviews
InterContinental Almaty by IHG is a great luxury accommodation option for travelers looking for a centrally located hotel in Almaty. The hotel's convenient location makes it easy for guests to explore the city's top attractions and enjoy its lively atmosphere. Guests have highly praised the location and the breakfast spread which offers delicious food and nice ambiance with exceptional Turkish restaurant buffet options. While some reviews have noted that the rooms might be small and dated, most guests agree that they are well-sized, clean and comfortable with comfortable beds. The hotel's cleanliness and well-appointed accommodations have received positive reviews from guests. The hotel staff have also received high praise for their exceptional service, friendly and accommodating attitude and following COVID measures. Overall, guests have found InterContinental Almaty by IHG to be a great value for the money with prime location, clean accommodations and friendly staff.
Categories
Accessible
Gym
Tennis
$
Info
Summary of reviews
DoubleTree by Hilton Almaty is a great choice for both business and leisure travelers due to its convenient and quiet location in the center of Almaty. The hotel offers a delicious and varied breakfast selection with options for all tastes and dietary preferences and the rooftop restaurant on the 11th floor receives high praise for its wonderful cuisine and international menu. The hotel boasts spacious, clean and comfortable rooms with good facilities and the spa and gym facilities are highly regarded by guests. The staff are described as kind and professional and the hotel provides a calm and noiseless atmosphere despite the event center and location. The indoor pool and spa center are fantastic and highly recommended by guests. Despite some minor issues with wifi and maintenance, the hotel is considered a nice and clean place to stay in Almaty. Overall, DoubleTree by Hilton Almaty is an excellent hotel for business trips and leisure stays.
Categories
Gym
Accessible
Luxury
$
Info
Summary of reviews
The Grand Hotel Eurasia proves to be a largely favorable choice for travelers due to multiple positive aspects, primarily its prime location. Situated in the heart of the city, the hotel offers easy access to major landmarks such as the US Embassy, Dostyk Plaza and the State Museum. Guests benefit from the close proximity to cafes, shops and a serene park, making it well-suited for both business and leisure travelers. The location's convenience and the surrounding area's cleanliness contribute significantly to a pleasant stay.
Guest rooms receive mixed feedback, though the majority of reviews highlight their cleanliness and tidiness. Many visitors find the accommodations accurately represented in online photos and appreciate the range of room sizes, from cozy small rooms to spacious, comfortable retreats. However, some remarks indicate issues with specific aspects such as unvacuumed carpets, occasional smoke odor and bathroom maintenance problems.
Cleanliness is generally well-regarded with rooms maintained to a high standard and featuring crisp linens and towels. The housekeeping staff is noted for their efficiency, ensuring that rooms are welcoming and conducive to relaxation. Despite some instances of lapses in cleaning services, the overall feedback accentuates a strong commitment to hygiene and tidiness throughout the hotel.
The hotel staff is often lauded for their politeness and helpfulness. Individual staff members, such as Araylim and Madina at the reception, receive particular commendation for their cheerful and accommodating attitudes. While the general staff performance enriches the guest experience, there are suggestions for improvement in the reception area, where occasional unfriendliness and inconsistencies have been reported.
Lastly, the beds at Grand Hotel Eurasia are wide and comfortable, boasting good quality linens. However, there are mentions of certain beds being too short for taller guests and some mattresses not being in optimal condition. These issues, while noted, do not overshadow the overall positive experience provided by the hotel's accommodations.
In summary, Grand Hotel Eurasia offers a strategic location, commendable cleanliness and generally satisfactory rooms, complemented by a friendly and helpful staff, making it a practical and appealing choice for visitors.
Guest rooms receive mixed feedback, though the majority of reviews highlight their cleanliness and tidiness. Many visitors find the accommodations accurately represented in online photos and appreciate the range of room sizes, from cozy small rooms to spacious, comfortable retreats. However, some remarks indicate issues with specific aspects such as unvacuumed carpets, occasional smoke odor and bathroom maintenance problems.
Cleanliness is generally well-regarded with rooms maintained to a high standard and featuring crisp linens and towels. The housekeeping staff is noted for their efficiency, ensuring that rooms are welcoming and conducive to relaxation. Despite some instances of lapses in cleaning services, the overall feedback accentuates a strong commitment to hygiene and tidiness throughout the hotel.
The hotel staff is often lauded for their politeness and helpfulness. Individual staff members, such as Araylim and Madina at the reception, receive particular commendation for their cheerful and accommodating attitudes. While the general staff performance enriches the guest experience, there are suggestions for improvement in the reception area, where occasional unfriendliness and inconsistencies have been reported.
Lastly, the beds at Grand Hotel Eurasia are wide and comfortable, boasting good quality linens. However, there are mentions of certain beds being too short for taller guests and some mattresses not being in optimal condition. These issues, while noted, do not overshadow the overall positive experience provided by the hotel's accommodations.
In summary, Grand Hotel Eurasia offers a strategic location, commendable cleanliness and generally satisfactory rooms, complemented by a friendly and helpful staff, making it a practical and appealing choice for visitors.
Categories
Accessible
Gym
Nightlife
$
Info
Summary of reviews
Plaza Hotel Almaty enjoys high praise for its strategic and serene location, blending tranquility with accessibility to main landmarks, offices and various restaurants. Situated in a quiet yet central area, guests appreciate the picturesque mountain views and pleasant neighborhood, ideal for leisurely walks. Although a bit far from the airport, its favorable position is well-suited for both business and leisure travelers.
The hotel's breakfast receives generally positive feedback, particularly for its freshness, taste and variety. While some guests suggest areas for improvement, such as the temperature and selection of the offerings, the majority finds the breakfast delicious and satisfactory, especially when dining at the second-floor restaurant.
Guest rooms stand out for their cleanliness, coziness and spaciousness with many enjoying the scenic views of mountains and rivers. Functional amenities and modern renovations contribute to the welcoming ambiance and daily housekeeping ensures the rooms remain fresh. Although minor issues like old furniture and noise from the boiler room are occasionally mentioned, the overall consensus is highly favorable.
Cleanliness is a notable feature with rooms and bathrooms consistently described as spotless and well-maintained. The hotel’s staff plays a crucial role in enhancing the guest experience, frequently praised for their friendliness, helpfulness and customer-oriented approach. Receptionists, in particular, are commended for their accommodating nature and efficient service.
The beds are another positive aspect, often highlighted for their comfort and the quality of mattresses and pillows. Despite a few negative remarks about sagging or worn-out mattresses, most guests are satisfied with the bedding, contributing to a restful stay.
Overall, Plaza Hotel Almaty is highly recommended for its convenient and peaceful location, excellent breakfast, clean and cozy rooms, outstanding cleanliness and warm, welcoming staff. It remains a favorite choice for repeat visitors and is well-regarded by travelers.
The hotel's breakfast receives generally positive feedback, particularly for its freshness, taste and variety. While some guests suggest areas for improvement, such as the temperature and selection of the offerings, the majority finds the breakfast delicious and satisfactory, especially when dining at the second-floor restaurant.
Guest rooms stand out for their cleanliness, coziness and spaciousness with many enjoying the scenic views of mountains and rivers. Functional amenities and modern renovations contribute to the welcoming ambiance and daily housekeeping ensures the rooms remain fresh. Although minor issues like old furniture and noise from the boiler room are occasionally mentioned, the overall consensus is highly favorable.
Cleanliness is a notable feature with rooms and bathrooms consistently described as spotless and well-maintained. The hotel’s staff plays a crucial role in enhancing the guest experience, frequently praised for their friendliness, helpfulness and customer-oriented approach. Receptionists, in particular, are commended for their accommodating nature and efficient service.
The beds are another positive aspect, often highlighted for their comfort and the quality of mattresses and pillows. Despite a few negative remarks about sagging or worn-out mattresses, most guests are satisfied with the bedding, contributing to a restful stay.
Overall, Plaza Hotel Almaty is highly recommended for its convenient and peaceful location, excellent breakfast, clean and cozy rooms, outstanding cleanliness and warm, welcoming staff. It remains a favorite choice for repeat visitors and is well-regarded by travelers.
Categories
Accessible
Gym
4 Star
$
Info
Summary of reviews
The Golden Palace Hotel enjoys an excellent location in the city center, praised for its accessibility to amenities, public transport and key city attractions. Guests appreciate the ability to walk to parks, shopping centers, cafes and restaurants with charming views of the mountains adding to the inviting atmosphere. Despite some criticisms, the hotel's breakfast is generally seen as satisfactory with a decent selection of dishes and convenient buffet-style service. The 24-hour restaurant offers tasty and satisfying meals, though some variability in quality was noted.
Room quality receives generally positive feedback for spaciousness, cleanliness and comfortable beds. Daily cleaning and fresh linens are consistent highlights, despite occasional minor lapses in maintenance. Guests find the staff commendably kind, polite and helpful with the reception staff in particular being noted for their professionalism and responsiveness.
The hotel’s free WiFi is appreciated by many guests for its speed and reliability, although occasional weak reception issues were reported. The gym facility receives mixed reviews with some guests being satisfied while others noted it was under renovation or equipped with broken equipment.
Parking at the hotel is convenient and secure, despite limited space. Families regard the hotel as a good option with suitable arrangements for children and a generally quiet and relaxing environment. However, noise from street traffic can be an issue at night due to the hotel's central location.
Comfortable beds are often mentioned positively, although some guests reported issues with bedding quality. Business travelers find the hotel ideal due to its central location and conducive work environment. However, there are mixed reviews regarding the hotel's accessibility features with some guests noting missing or inadequate facilities for those with disabilities.
Overall, Golden Palace Hotel provides a generally positive stay with excellent location, helpful staff, satisfactory dining and comfortable rooms, making it a preferred choice for both leisure and business travelers.
Room quality receives generally positive feedback for spaciousness, cleanliness and comfortable beds. Daily cleaning and fresh linens are consistent highlights, despite occasional minor lapses in maintenance. Guests find the staff commendably kind, polite and helpful with the reception staff in particular being noted for their professionalism and responsiveness.
The hotel’s free WiFi is appreciated by many guests for its speed and reliability, although occasional weak reception issues were reported. The gym facility receives mixed reviews with some guests being satisfied while others noted it was under renovation or equipped with broken equipment.
Parking at the hotel is convenient and secure, despite limited space. Families regard the hotel as a good option with suitable arrangements for children and a generally quiet and relaxing environment. However, noise from street traffic can be an issue at night due to the hotel's central location.
Comfortable beds are often mentioned positively, although some guests reported issues with bedding quality. Business travelers find the hotel ideal due to its central location and conducive work environment. However, there are mixed reviews regarding the hotel's accessibility features with some guests noting missing or inadequate facilities for those with disabilities.
Overall, Golden Palace Hotel provides a generally positive stay with excellent location, helpful staff, satisfactory dining and comfortable rooms, making it a preferred choice for both leisure and business travelers.
Categories
Gym
Accessible
Family
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Summary of reviews
Rixos Almaty, located in the heart of the city, offers a prime spot for exploring Almaty's central attractions. Guests frequently commend its convenient and excellent location, surrounded by parks, supermarkets, shops, cafes and transport links, making it an ideal base for discovering the city. The hotel boasts large rooms, a top-notch gym, a high-quality spa area and ample parking, adding to its practicality and appeal.
The breakfast experience at Rixos Almaty has garnered mixed reviews. While many guests appreciate the variety and quality of the selection, particularly the European, Asian and local cuisines, others find it modest and limited, comparable to that of a basic 3-star hotel. The friendliness and helpfulness of the staff were appreciated, though improvements in the breakfast offerings could enhance the experience.
The spacious and comfortable rooms are a highlight for many, featuring good-quality beds and comprehensive amenities. However, there are concerns about outdated and worn-out furnishings, cleanliness issues and dim lighting in certain areas. Regular updates and better maintenance could improve guest satisfaction significantly.
Cleanliness at the hotel receives mixed feedback with several guests noting issues like dirty carpets, remnants of previous occupants and improper bathroom cleaning. While some find the hotel cozy, overall, there is a notable need for improvement in cleaning services to align with the hotel's five-star rating.
The staff at Rixos Almaty are generally praised for their friendliness, politeness and helpfulness, particularly the receptionists. However, inconsistent experiences with unprofessional behavior and inadequate responses to requests indicate a need for more consistent training and performance.
The hotel's spa is a standout feature, receiving high praise for its excellent facilities and services, including saunas, massages and a well-equipped gym. The luxurious ambiance and attentive staff contribute to a positive and pampering experience. Minor criticisms aside, the spa is widely regarded as a top-class offering.
The pool, though occasionally facing access and maintenance issues, is well-regarded for its size and luxurious feel. Water temperature inconsistencies are noted, but overall, guests find the pool area enjoyable.
Beds at Rixos Almaty provide a generally comfortable sleep experience with many guests appreciating their good quality and large size. Variability in bed and pillow quality is mentioned, but the consensus is positive regarding comfort.
The hotel exudes a luxurious and grand atmosphere, highlighted by an elegant lobby and classic decor. While some guests feel it reflects a four-star rather than a five-star experience, the high standards of the Rixos brand are evident in the quality and comfort provided.
Overall, Rixos Almaty offers a memorable stay with its superb location, luxurious facilities and commendable service, though certain areas stand out more positively than others. For travelers looking to immerse themselves in Almaty's vibrant life, it remains a favored choice.
The breakfast experience at Rixos Almaty has garnered mixed reviews. While many guests appreciate the variety and quality of the selection, particularly the European, Asian and local cuisines, others find it modest and limited, comparable to that of a basic 3-star hotel. The friendliness and helpfulness of the staff were appreciated, though improvements in the breakfast offerings could enhance the experience.
The spacious and comfortable rooms are a highlight for many, featuring good-quality beds and comprehensive amenities. However, there are concerns about outdated and worn-out furnishings, cleanliness issues and dim lighting in certain areas. Regular updates and better maintenance could improve guest satisfaction significantly.
Cleanliness at the hotel receives mixed feedback with several guests noting issues like dirty carpets, remnants of previous occupants and improper bathroom cleaning. While some find the hotel cozy, overall, there is a notable need for improvement in cleaning services to align with the hotel's five-star rating.
The staff at Rixos Almaty are generally praised for their friendliness, politeness and helpfulness, particularly the receptionists. However, inconsistent experiences with unprofessional behavior and inadequate responses to requests indicate a need for more consistent training and performance.
The hotel's spa is a standout feature, receiving high praise for its excellent facilities and services, including saunas, massages and a well-equipped gym. The luxurious ambiance and attentive staff contribute to a positive and pampering experience. Minor criticisms aside, the spa is widely regarded as a top-class offering.
The pool, though occasionally facing access and maintenance issues, is well-regarded for its size and luxurious feel. Water temperature inconsistencies are noted, but overall, guests find the pool area enjoyable.
Beds at Rixos Almaty provide a generally comfortable sleep experience with many guests appreciating their good quality and large size. Variability in bed and pillow quality is mentioned, but the consensus is positive regarding comfort.
The hotel exudes a luxurious and grand atmosphere, highlighted by an elegant lobby and classic decor. While some guests feel it reflects a four-star rather than a five-star experience, the high standards of the Rixos brand are evident in the quality and comfort provided.
Overall, Rixos Almaty offers a memorable stay with its superb location, luxurious facilities and commendable service, though certain areas stand out more positively than others. For travelers looking to immerse themselves in Almaty's vibrant life, it remains a favored choice.
Categories
Accessible
Gym
Luxury
$
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Summary of reviews
The Dostyk Hotel is a highly recommended choice for anyone visiting Almaty, thanks to its prime location in the heart of the city with easy access to transportation, restaurants and shops. Guests appreciate the quiet and cozy atmosphere, beautiful architecture and terrace with mountain views where breakfast is served. The hotel's staff is friendly and helpful and the breakfast buffet receives high marks. The rooms are clean, spacious and equipped with comfortable beds and good sound insulation. The hotel is commended for its cleanliness, exceptional staff and well-equipped spa and fitness center. The swimming pool is a highlight of the property, offering guests a relaxing escape. While the parking situation may be a mixed bag, the hotel offers on-site parking as a perk. The Dostyk Hotel is also a solid choice for business travelers with spacious desks in every room and exceptional room service. Unfortunately, accessibility for guests with disabilities seems to be a challenge. Overall, The Dostyk Hotel offers a luxurious 5-star experience with unrivaled service and attention to detail.
Categories
Accessible
Gym
Luxury
$
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Summary of reviews
Novotel Almaty City Center receives high praise for its exceptional location in Almaty's vibrant center, offering easy access to key sights, shopping centers and dining options. Guests appreciate the clean, modern rooms and the attentive, polite staff who contribute to a generally positive experience. The hotel's breakfast is well-received for its variety and quality, though some guests note areas for improvement. Dinners at the hotel's restaurant are also praised with accommodating chefs and a good food selection, despite occasional service lapses.
Rooms, while often described as compact, are noted for their cleanliness and comfort with high housekeeping standards and modern decor. Despite minor concerns about soundproofing and room size discrepancies, the rooms provide a cozy environment with essential amenities. Cleanliness is a strong point with guests consistently complimenting the well-maintained premises and modern design. The hotel's staff are recognized for their professionalism, responsiveness and friendly demeanor, enhancing the overall guest experience.
The free Wi-Fi service receives mixed reviews; however, many guests find it satisfactory and appreciate the high-speed connection. The spa area, while pleasant and featuring a sauna and pool, is considered small but contributes positively to the stay. The gym, despite being narrow and lacking heavy weights, offers a functional fitness environment with friendly staff.
The pool area is highly praised for its cleanliness and comfort, adding value to the stay with its inclusion in the room price. Parking options are appreciated, although some guests find the space limited and occasionally crowded. Families find the hotel accommodating with family-friendly amenities, although room sizes can feel cramped with additional beds.
Overall, Novotel Almaty City Center stands out for its prime location, clean and comfortable accommodations, excellent service and a variety of amenities that cater well to both business and leisure travelers. The hotel meets the high standards expected from the Novotel brand, ensuring a pleasant and convenient stay in the heart of Almaty.
Rooms, while often described as compact, are noted for their cleanliness and comfort with high housekeeping standards and modern decor. Despite minor concerns about soundproofing and room size discrepancies, the rooms provide a cozy environment with essential amenities. Cleanliness is a strong point with guests consistently complimenting the well-maintained premises and modern design. The hotel's staff are recognized for their professionalism, responsiveness and friendly demeanor, enhancing the overall guest experience.
The free Wi-Fi service receives mixed reviews; however, many guests find it satisfactory and appreciate the high-speed connection. The spa area, while pleasant and featuring a sauna and pool, is considered small but contributes positively to the stay. The gym, despite being narrow and lacking heavy weights, offers a functional fitness environment with friendly staff.
The pool area is highly praised for its cleanliness and comfort, adding value to the stay with its inclusion in the room price. Parking options are appreciated, although some guests find the space limited and occasionally crowded. Families find the hotel accommodating with family-friendly amenities, although room sizes can feel cramped with additional beds.
Overall, Novotel Almaty City Center stands out for its prime location, clean and comfortable accommodations, excellent service and a variety of amenities that cater well to both business and leisure travelers. The hotel meets the high standards expected from the Novotel brand, ensuring a pleasant and convenient stay in the heart of Almaty.
Categories
Gym
Accessible
Pool
Heated Pool
Indoor Pool
$
Info
Summary of reviews
Ramada by Wyndham Almaty enjoys a favorable location near the city center, offering guests easy access to local attractions while providing picturesque views of nearby snowy mountains. Visitors appreciate the convenience of nearby urban amenities such as parks, shopping centers, and public transport.
Guests often highlight the spaciousness and comfort of the rooms, which cater to families and travelers desiring extra space. The friendly and helpful hotel staff are frequently praised for their service, enhancing the overall experience for guests. Despite some furnishings showing signs of age, the accommodations are clean and airy, contributing to a restful stay.
The breakfast at the hotel is generally well-received, offering a diverse and hearty spread with popular options like custom omelets and baked goods. However, some guests note the repetitive menu and occasional service delays. Nevertheless, the breakfast is often considered one of the highlights of the stay.
While the hotel's cleanliness is mostly satisfactory, there are instances of outdated facilities, particularly in the spa and pool, which some guests found lacking in maintenance and cleanliness. The spa offers commendable massage services and facilities like the hammam and sauna, although renovation could enhance the overall experience.
The hotel's Wi-Fi service, although occasionally inconsistent, generally provides a reliable connection for most online needs. Parking options are ample, contributing to a hassle-free experience for travelers with vehicles.
Though some beds and linens could use an update, the overall sleeping arrangement tends to provide comfort. Guests appreciate amenities such as blackout curtains and spacious beds, though pillow quality is mixed.
While marketed as a four-star hotel, some guests feel that the facilities and services fall short of this classification. The need for significant maintenance and updates is noted, with particular emphasis on aligning the overall guest experience with four-star expectations.
Ultimately, Ramada by Wyndham Almaty offers a combination of convenient location, spacious accommodations, and friendly service, making it a value choice for travelers seeking comfort and easy access to the city's experiences, despite areas needing improvement.
Guests often highlight the spaciousness and comfort of the rooms, which cater to families and travelers desiring extra space. The friendly and helpful hotel staff are frequently praised for their service, enhancing the overall experience for guests. Despite some furnishings showing signs of age, the accommodations are clean and airy, contributing to a restful stay.
The breakfast at the hotel is generally well-received, offering a diverse and hearty spread with popular options like custom omelets and baked goods. However, some guests note the repetitive menu and occasional service delays. Nevertheless, the breakfast is often considered one of the highlights of the stay.
While the hotel's cleanliness is mostly satisfactory, there are instances of outdated facilities, particularly in the spa and pool, which some guests found lacking in maintenance and cleanliness. The spa offers commendable massage services and facilities like the hammam and sauna, although renovation could enhance the overall experience.
The hotel's Wi-Fi service, although occasionally inconsistent, generally provides a reliable connection for most online needs. Parking options are ample, contributing to a hassle-free experience for travelers with vehicles.
Though some beds and linens could use an update, the overall sleeping arrangement tends to provide comfort. Guests appreciate amenities such as blackout curtains and spacious beds, though pillow quality is mixed.
While marketed as a four-star hotel, some guests feel that the facilities and services fall short of this classification. The need for significant maintenance and updates is noted, with particular emphasis on aligning the overall guest experience with four-star expectations.
Ultimately, Ramada by Wyndham Almaty offers a combination of convenient location, spacious accommodations, and friendly service, making it a value choice for travelers seeking comfort and easy access to the city's experiences, despite areas needing improvement.
Categories
Gym
Accessible
Sustainability Journey
$
Info
Summary of reviews
Alma hotel, located in the heart of the city center near major attractions, restaurants and public transport, offers convenient access to various amenities while maintaining a peaceful environment. Its prime location adjacent to the old town center, cable cars and Dostyk Avenue makes it ideal for both short and extended stays. Guests frequently commend its excellent value for money, family-friendly atmosphere and easy connectivity to key city spots.
The rooms at Alma are generally clean and cozy, equipped with essential amenities such as air conditioning, towels, refrigerators and in some cases, kitchen facilities. Many guests appreciate the spaciousness and occasional complimentary upgrades. However, there are areas for improvement, particularly concerning the upkeep of linens, lingering smells and occasional issues with room fixtures. Despite these drawbacks, the hotel's proximity to attractions like Kok Tobe cable car and 28 Panfilovites Park makes it an excellent choice for family vacations.
Breakfast at Alma receives mixed reviews. Positively, guests find the offerings tasty, hearty and delicious with a satisfying continental buffet-style presentation. Nonetheless, critiques highlight issues like lack of variety, repetitive options and limited availability of certain items. Overall, while breakfast is decent, guests suggest it could benefit from enhanced variety and quality.
Cleanliness is a strong point for Alma with frequent praise for tidy rooms and sanitary conditions. Minor issues such as occasional carpet stains and broken fixtures do not overshadow the overall high standard of cleanliness. The hotel's tranquil atmosphere, coupled with its cleanliness, greatly enhances the guest experience.
The staff at Alma are consistently recognized for their friendliness, politeness and helpfulness. Guests particularly appreciate the efforts of individuals such as Makhabbat, Bahar and Damir. Despite some inconsistency, the general consensus is that the courteous and professional staff contribute significantly to a positive stay.
Feedback on the beds is mixed. While many find the beds comfortable with warm blankets and clean bedding, others note significant inconsistencies. Some beds are described as squeaky, wobbly or saggy with certain rooms highlighted as less suitable for particular guests. Despite the comfort noted by many, improvements in bed quality in some rooms are necessary.
In summary, Alma hotel offers a convenient, clean and friendly environment with a prime location for exploring the city. While breakfast and room conditions have areas that could benefit from enhancements, the overall guest experience is positively shaped by the hotel's value for money, excellent location and attentive staff.
The rooms at Alma are generally clean and cozy, equipped with essential amenities such as air conditioning, towels, refrigerators and in some cases, kitchen facilities. Many guests appreciate the spaciousness and occasional complimentary upgrades. However, there are areas for improvement, particularly concerning the upkeep of linens, lingering smells and occasional issues with room fixtures. Despite these drawbacks, the hotel's proximity to attractions like Kok Tobe cable car and 28 Panfilovites Park makes it an excellent choice for family vacations.
Breakfast at Alma receives mixed reviews. Positively, guests find the offerings tasty, hearty and delicious with a satisfying continental buffet-style presentation. Nonetheless, critiques highlight issues like lack of variety, repetitive options and limited availability of certain items. Overall, while breakfast is decent, guests suggest it could benefit from enhanced variety and quality.
Cleanliness is a strong point for Alma with frequent praise for tidy rooms and sanitary conditions. Minor issues such as occasional carpet stains and broken fixtures do not overshadow the overall high standard of cleanliness. The hotel's tranquil atmosphere, coupled with its cleanliness, greatly enhances the guest experience.
The staff at Alma are consistently recognized for their friendliness, politeness and helpfulness. Guests particularly appreciate the efforts of individuals such as Makhabbat, Bahar and Damir. Despite some inconsistency, the general consensus is that the courteous and professional staff contribute significantly to a positive stay.
Feedback on the beds is mixed. While many find the beds comfortable with warm blankets and clean bedding, others note significant inconsistencies. Some beds are described as squeaky, wobbly or saggy with certain rooms highlighted as less suitable for particular guests. Despite the comfort noted by many, improvements in bed quality in some rooms are necessary.
In summary, Alma hotel offers a convenient, clean and friendly environment with a prime location for exploring the city. While breakfast and room conditions have areas that could benefit from enhancements, the overall guest experience is positively shaped by the hotel's value for money, excellent location and attentive staff.
Categories
Accessible
Gym
Nightlife
$
Info
Summary of reviews
Salut Hotel Almaty offers a convenient location at the entrance to the city, providing easy access to ongoing transport and nearby shopping facilities, including a shopping center. Guests appreciate its proximity to entertainment options like a water park, making it suitable for both leisure and shopping needs. However, the benefits are somewhat offset by traffic congestion from a nearby highway and the hotel’s distance from the city center, which necessitates using taxis for those wishing to explore Almaty. The mixed surroundings, including an industrial area, do not meet the expectation of promised mountain views.
Breakfast at the hotel is generally regarded as tasty and filling, with a buffet-style spread that ensures everyone can find something to eat. However, guests have noted a limited selection that can become monotonous over longer stays, along with occasional concerns about cleanliness and quality, such as instant coffee and potential banquet leftovers.
The rooms at Salut Hotel Almaty are praised for their comfortable, cozy atmosphere and unique oriental design, offering spaciousness that is appreciated by many guests. Nonetheless, there are inconsistencies in cleanliness and maintenance, including unsatisfactory plumbing, peeling wallpaper, and inadequate amenities in double rooms. The cleanliness feedback is mixed, with clean bedding and warm rooms but issues like dirty carpets and dustiness affecting the impression.
The hotel's standout feature is its commendable staff, who are frequently highlighted for their friendly and polite demeanor. Guests appreciate the team's helpfulness, quick responses, and cooperation, with particular praise for Dinara at reception and Valentina's leadership as a supervisor. Although there are occasional remarks about minor disruptions, such instances are exceptions. Staff interactions contribute significantly to a positive experience, focusing on guest satisfaction through attentive service.
Overall, Salut Hotel Almaty provides a mix of convenience, comfort, and dedicated service, yet there is room for improvement in cleanliness and variety to enhance the overall guest experience.
Breakfast at the hotel is generally regarded as tasty and filling, with a buffet-style spread that ensures everyone can find something to eat. However, guests have noted a limited selection that can become monotonous over longer stays, along with occasional concerns about cleanliness and quality, such as instant coffee and potential banquet leftovers.
The rooms at Salut Hotel Almaty are praised for their comfortable, cozy atmosphere and unique oriental design, offering spaciousness that is appreciated by many guests. Nonetheless, there are inconsistencies in cleanliness and maintenance, including unsatisfactory plumbing, peeling wallpaper, and inadequate amenities in double rooms. The cleanliness feedback is mixed, with clean bedding and warm rooms but issues like dirty carpets and dustiness affecting the impression.
The hotel's standout feature is its commendable staff, who are frequently highlighted for their friendly and polite demeanor. Guests appreciate the team's helpfulness, quick responses, and cooperation, with particular praise for Dinara at reception and Valentina's leadership as a supervisor. Although there are occasional remarks about minor disruptions, such instances are exceptions. Staff interactions contribute significantly to a positive experience, focusing on guest satisfaction through attentive service.
Overall, Salut Hotel Almaty provides a mix of convenience, comfort, and dedicated service, yet there is room for improvement in cleanliness and variety to enhance the overall guest experience.
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Accessible
Gym
Yoga
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