5-Star HotelSummary of reviews related to the '5 Star' categoryInterContinental Hanoi Westlake, an IHG Hotel is a recommended five-star international luxury hotel that offers exceptional service and a perfect staycation experience. Located by the lake, the hotel offers a full range of facilities and services that ensure a comfortable and enjoyable stay. Guests compliment the quick and convenient airport transfer service. Although some guests find the prices to be a bit high, they still acknowledge the hotel's exceptional quality. Some guests who have worked in 5-star hotels in London and stayed in other 5-star properties in Vietnam consider this hotel to be exceptional, but others believe that the service needs improvement to match the level of sophistication expected of a 5-star hotel. Despite mixed reviews, the majority of guests highly recommend this hotel for a memorable stay in Hanoi.
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