The Willows Wanaka
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Summary of reviewsThe Willows Wanaka has garnered praise from guests for its enviable location, modern and spacious rooms, high standards of cleanliness, friendly staff and convenient parking facilities. Located close to Wanaka's stunning lake and bustling town center, guests can easily access shops, restaurants and outdoor activities, all within walking distance, ensuring a blend of tranquility and accessibility. On-site parking further adds to the convenience.
The accommodations are frequently described as clean, modern and comfortable, boasting well-appointed interiors with thoughtful amenities like fireplaces, laundry facilities and fully-equipped kitchens. Guests appreciate the spacious layouts, high-quality bed linens and luxurious yet cozy decor, making it suitable for both couples and families. The overall atmosphere is enhanced by the modern, well-maintained exteriors and interiors, contributing to a homely environment.
The Willows Wanaka maintains a high level of cleanliness with spotless and tidy accommodations being a common theme in reviews. Quality linen and sanitary bathrooms add to the sense of comfort and well-being. While occasional lapses in cleaning standards have been reported, they are rare and do not diminish the overall positive impression of a well-kept property.
The staff at The Willows Wanaka receive overwhelmingly positive feedback for their friendliness, approachability and helpfulness. The Manager, Adrien, is frequently singled out for his excellent support and responsiveness, enhancing the guest experience. Personal touches, such as immediate responses to inquiries and thoughtful gestures, exemplify the staff's dedication to guest satisfaction.
Parking is another area where The Willows Wanaka excels with ample, free and on-site parking that ensures a hassle-free experience for guests. Despite the occasional need to park on the street, the facilities are generally praised for their accessibility and convenience.
The beds at The Willows Wanaka receive mixed reviews. Many guests find them comfortable and appreciate the heated options, which enhance their stay. However, some guests express concerns about soft or sagging mattresses and flat pillows, indicating a need for updates in certain rooms to maintain consistent comfort.
Overall, The Willows Wanaka stands out as a superb accommodation option, offering a prime location, comfortable and clean accommodations, excellent staff service and convenient facilities, making it a fantastic base for exploring the beautiful region of Wanaka.
The accommodations are frequently described as clean, modern and comfortable, boasting well-appointed interiors with thoughtful amenities like fireplaces, laundry facilities and fully-equipped kitchens. Guests appreciate the spacious layouts, high-quality bed linens and luxurious yet cozy decor, making it suitable for both couples and families. The overall atmosphere is enhanced by the modern, well-maintained exteriors and interiors, contributing to a homely environment.
The Willows Wanaka maintains a high level of cleanliness with spotless and tidy accommodations being a common theme in reviews. Quality linen and sanitary bathrooms add to the sense of comfort and well-being. While occasional lapses in cleaning standards have been reported, they are rare and do not diminish the overall positive impression of a well-kept property.
The staff at The Willows Wanaka receive overwhelmingly positive feedback for their friendliness, approachability and helpfulness. The Manager, Adrien, is frequently singled out for his excellent support and responsiveness, enhancing the guest experience. Personal touches, such as immediate responses to inquiries and thoughtful gestures, exemplify the staff's dedication to guest satisfaction.
Parking is another area where The Willows Wanaka excels with ample, free and on-site parking that ensures a hassle-free experience for guests. Despite the occasional need to park on the street, the facilities are generally praised for their accessibility and convenience.
The beds at The Willows Wanaka receive mixed reviews. Many guests find them comfortable and appreciate the heated options, which enhance their stay. However, some guests express concerns about soft or sagging mattresses and flat pillows, indicating a need for updates in certain rooms to maintain consistent comfort.
Overall, The Willows Wanaka stands out as a superb accommodation option, offering a prime location, comfortable and clean accommodations, excellent staff service and convenient facilities, making it a fantastic base for exploring the beautiful region of Wanaka.
Aparthotel with Parking
Small Aparthotel
Guest Reviews
The Willows Wanaka boasts an enviable location that consistently impresses its guests. Situated close to both the stunning lake and the bustling town center, it provides easy access to Wanaka's main attractions. Visitors appreciate the convenience of being within walking distance of shops, restaurants, bars and cafes, reducing the need for driving and making it easy to explore the area on foot.
The motel is described as quiet yet centrally located, offering a peaceful retreat while still being near all the action. Guests particularly highlight the excellent on-site parking, which adds to the overall convenience. The proximity to the supermarket and restaurants, along with the short distance to outdoor activities like Roy's Peak, further enhances its appeal.
The accommodations themselves are touted as clean, modern and comfortable with well-appointed interiors and thoughtful amenities like fireplaces and laundry facilities. Many reviews mention the tidy and cozy environment, making it an inviting place to stay. Overall, The Willows Wanaka is commended for its superb location, blending accessibility and tranquility to offer a fantastic base for exploring the beautiful region.
The rooms at The Willows Wanaka have left a strong impression on guests, who consistently praised their cleanliness, spaciousness and modern decor. Both the rooms and bathrooms are noted for being exceptionally clean with plenty of towels provided. Several reviews pointed out the modern and functional design of the apartments, which come well-equipped with amenities such as fridges, air conditioning, kettles, French presses and good kitchen facilities. The spacious layout was highlighted often, making the accommodations comfortable not just for couples but also for families with some units feeling more like a house than a hotel room.
Guests appreciated the well-maintained modern decor and the comfortable, high-quality bed linens. The rooms were described as cosy yet luxurious, providing a welcoming environment. Functional aspects like well-organized bedrooms and well-appointed kitchens received positive notes, styling the rooms for practicality as well as comfort. Many loved the large bathrooms and exceptional showers, while others enjoyed the modern, compact and comfortable units with great views from the windows.
The property itself is described with lovely, tidy exteriors and the units reflected the same level of cleanliness and well-maintenance indoors, making guests feel at home. For those staying as groups, the setup was convenient and spacious with all necessary facilities at their disposal. Overall, The Willows Wanaka delivers exactly what it promises, providing guests with a comfortable, spacious and clean stay with modern amenities and a homely atmosphere.
Guests at The Willows Wanaka have mixed feelings about the beds. Many have praised the beds for being comfortable with repeated mentions of comfortable and super comfy beds enhancing their stay. The pillows also received positive feedback, being described as comfortable and great. Additionally, the heated beds have been a notable highlight for several guests.
However, some guests have expressed concerns about the mattresses being too soft and spongy, indicating a need for replacement. There have been mentions of discomfort due to sagging mattresses in certain rooms, specifically the master double bed. Reviews also noted that the pillows were often flat, lumpy and of poor quality. A few guests reported cleanliness issues with quilt covers and unpleasant odors from bed cushions.
In summary, while many have enjoyed a restful sleep on the comfy beds at The Willows Wanaka, there are areas where improvements are needed to ensure consistent comfort across all rooms.
The reviews for The Willows Wanaka highlight a generally high standard of cleanliness throughout the property. Guests frequently describe the accommodation as clean, tidy and well-organized. Many emphasize the spotless condition, noting the modern decor and well-maintained spaces, including new and sanitary bathrooms. The linen and towels are often mentioned for their quality, contributing to the overall sense of cleanliness and comfort.
Spacious and cozy environments are reported, making it evident that the primary impression is of a well-kept property. Some guests also appreciate the warm and inviting atmosphere of their units. The convenient location close to town adds to the appeal. However, scattered criticisms point to instances where cleaning standards fell short with a minority of guests encountering dust, stale smells or inadequately cleaned areas on arrival. These occasional negative experiences suggest that while The Willows Wanaka generally maintains a high level of cleanliness, there may be occasional lapses that need addressing.
The reviews of The Willows Wanaka highlight overwhelmingly positive experiences with the hotel's staff. Guests consistently describe the staff as friendly, approachable and very helpful. The Manager, Adrien, receives special praise for his excellent support and follow-up. Multiple guests noted that the staff responded immediately to inquiries, creating a seamless and smooth check-in process. The staff's responsiveness extended to both email and phone communications, adding to the convenience and overall positive impression.
The hotel's ability to adjust well under level 2 restrictions speaks to its flexibility and dedication to guest satisfaction. Specific anecdotes, such as the owner personally letting guests into their apartments and returning a lost wallet, further illustrate the staff's attentiveness and willingness to go the extra mile.
While there were a few isolated negative comments about unhelpfulness, these were far outweighed by the numerous mentions of amazing service, friendliness and overall welcoming nature of the staff. The combination of helpfulness, responsiveness and a personal touch contributes to the many commendations of the staff at The Willows Wanaka.
The Willows Wanaka offers a highly convenient parking experience for its guests, characterized by ample, free and on-site parking options. Numerous reviews highlight the availability of plenty of parking, including off-street spaces, which ensures easy and stress-free parking. Guests appreciate the convenience and accessibility of the parking facilities, which contribute to a positive stay. While there is no mention of dedicated bike storage, the overall parking experience is enriched by the great facilities available. Despite occasional need to park on the street, the general consensus emphasizes the adequacy and accessibility of parking options at this accommodation.
Location Show Map
Location
The motel is described as quiet yet centrally located, offering a peaceful retreat while still being near all the action. Guests particularly highlight the excellent on-site parking, which adds to the overall convenience. The proximity to the supermarket and restaurants, along with the short distance to outdoor activities like Roy's Peak, further enhances its appeal.
The accommodations themselves are touted as clean, modern and comfortable with well-appointed interiors and thoughtful amenities like fireplaces and laundry facilities. Many reviews mention the tidy and cozy environment, making it an inviting place to stay. Overall, The Willows Wanaka is commended for its superb location, blending accessibility and tranquility to offer a fantastic base for exploring the beautiful region.
Rooms
Guests appreciated the well-maintained modern decor and the comfortable, high-quality bed linens. The rooms were described as cosy yet luxurious, providing a welcoming environment. Functional aspects like well-organized bedrooms and well-appointed kitchens received positive notes, styling the rooms for practicality as well as comfort. Many loved the large bathrooms and exceptional showers, while others enjoyed the modern, compact and comfortable units with great views from the windows.
The property itself is described with lovely, tidy exteriors and the units reflected the same level of cleanliness and well-maintenance indoors, making guests feel at home. For those staying as groups, the setup was convenient and spacious with all necessary facilities at their disposal. Overall, The Willows Wanaka delivers exactly what it promises, providing guests with a comfortable, spacious and clean stay with modern amenities and a homely atmosphere.
Beds
However, some guests have expressed concerns about the mattresses being too soft and spongy, indicating a need for replacement. There have been mentions of discomfort due to sagging mattresses in certain rooms, specifically the master double bed. Reviews also noted that the pillows were often flat, lumpy and of poor quality. A few guests reported cleanliness issues with quilt covers and unpleasant odors from bed cushions.
In summary, while many have enjoyed a restful sleep on the comfy beds at The Willows Wanaka, there are areas where improvements are needed to ensure consistent comfort across all rooms.
Cleanliness
Spacious and cozy environments are reported, making it evident that the primary impression is of a well-kept property. Some guests also appreciate the warm and inviting atmosphere of their units. The convenient location close to town adds to the appeal. However, scattered criticisms point to instances where cleaning standards fell short with a minority of guests encountering dust, stale smells or inadequately cleaned areas on arrival. These occasional negative experiences suggest that while The Willows Wanaka generally maintains a high level of cleanliness, there may be occasional lapses that need addressing.
Staff
The hotel's ability to adjust well under level 2 restrictions speaks to its flexibility and dedication to guest satisfaction. Specific anecdotes, such as the owner personally letting guests into their apartments and returning a lost wallet, further illustrate the staff's attentiveness and willingness to go the extra mile.
While there were a few isolated negative comments about unhelpfulness, these were far outweighed by the numerous mentions of amazing service, friendliness and overall welcoming nature of the staff. The combination of helpfulness, responsiveness and a personal touch contributes to the many commendations of the staff at The Willows Wanaka.
Parking
No, The Willows Wanaka doesn't have any pool.
No, a spa isn't available at The Willows Wanaka.
No, The Willows Wanaka doesn't allow dogs.
Yes, parking facilities are available at The Willows Wanaka.
No, The Willows Wanaka doesn't have a gym.
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