This hotel is a calm oasis in the heart of New York City's most vibrant area. It has 795 spacious rooms and suites that offer a unique, birds-eye view of NYC. Its 23,500 square feet of well-appointed event space make it the ideal choice for business travel.
Summary of reviews
Overall, guests have had a great experience at Hyatt Regency Times Square. The hotel's prime location in the heart of Times Square is a major highlight with easy access to all the major attractions. Despite being busy, the hotel offers excellent facilities and services. Guests have given very positive reviews, praising the overall quality of the hotel. While some have noted the slightly outdated look of the hotel, this does not detract from the great experience they had. If you're looking for a top-notch hotel in New York City, Hyatt Regency Times Square is definitely worth considering.
Hyatt Place New York City/Times Square stands out as an exceptional choice for travelers due to its prime location, cleanliness and excellent service. Situated in the heart of Manhattan, just a short walk from major attractions like Times Square, Penn Station and Central Park, the hotel's location is consistently praised for its convenience and accessibility, making it ideal for both sightseeing and business activities. Guests often highlight the neighborhood's safety and quietness despite its bustling surroundings.
The breakfast offerings generally receive positive remarks for their variety and quality with many guests appreciating the inclusive nature of the meal. However, the small breakfast area often becomes crowded, leading to long lines and a somewhat chaotic experience. Staff efficiency in managing the breakfast rush is noted, though the repetitive nature of the menu and the use of disposable tableware are minor points of criticism.
Dining at the on-site bar and restaurant adds to the convenience of staying at the hotel. Although the dinner menu could benefit from a wider selection, guests enjoy the meals and commend the service, particularly mentioning the excellent bartender, Andreis. Alternative dining options are readily available in the surrounding area.
Rooms at the Hyatt Place New York City/Times Square are clean and modern with comfortable beds, offering a functional and cozy ambiance. While the room sizes are often described as small, particularly for families and groups, the diligent housekeeping team ensures a tidy and pleasant environment with daily cleaning services. Some noise issues and a lack of certain amenities like microwaves and safes are noted, but these do not overshadow the overall positive experience of cleanliness and comfort.
Cleanliness is a standout feature, as both rooms and common areas are meticulously maintained with guests frequently describing the property as spotless. The housekeeping staff receive high praise for their thoroughness and attention to detail, contributing to a welcoming atmosphere throughout the hotel.
The hotel's staff are often highlighted as one of the best aspects of the stay with numerous guests appreciating the friendly, helpful and professional demeanor of the employees. Specific staff members like Fransisco, Rosa and Kevin are frequently commended for their exceptional service. The supportive nature of the staff enhances the overall guest experience, making the hotel a comfortable and inviting place to stay.
While the complementary WiFi generally meets the needs of most guests with stable and fast connections, there are occasional complaints about connectivity issues and limited access, suggesting an area for improvement.
The gym facilities, although small and located in the basement, are well-equipped and satisfactory for most guests. Recommendations for additional cardio machines and better ventilation are noted, but overall, the gym provides a decent workout space.
Parking can be challenging due to the lack of on-site facilities with nearby garages offering expensive and sometimes unreliable options. Despite these challenges, alternatives are available within a short walking distance.
Families find the hotel a commendable choice due to its family-friendly atmosphere and proximity to various attractions. Although the rooms might feel snug, especially for larger families, the hotel accommodates their needs well and the overall value is considered excellent.
The main beds receive high praise for their comfort and cleanliness, providing a positive sleeping experience for many guests. However, the sofa beds are less comfortable and could benefit from improvements.
In summary, Hyatt Place New York City/Times Square combines an unbeatable location with cleanliness, comfort and friendly service, offering excellent value for money and making it a highly recommended option for visitors looking to explore New York City.
The Sheraton New York Times Square Hotel enjoys resounding praise for its prime location, which places guests at the heart of Manhattan, mere steps away from iconic attractions such as Times Square, Central Park and Broadway theaters. This strategic position offers ease of access to subway stations and major sites like the Museum of Modern Art (MoMA) and Rockefeller Center. The convenience of nearby airports and surrounding dining and shopping options further enhances the overall guest experience, making it an exceptional base for exploring New York City.
Breakfast at the hotel elicits mixed reactions. Many guests appreciate the American variety, cleanliness and friendly service, though long waiting times, high prices and limited options for those with dietary restrictions are common grievances. Similarly, the dinner experience is varied but generally positive. Guests highlight the quality of food and service, especially at the Library Bar, despite some criticisms about the restaurant aesthetics and availability of mixed drinks.
Rooms at the hotel are noted for their cleanliness, comfort and impressive city views from higher floors. However, complaints arise about the small size and outdated furnishings, along with issues like noisy air conditioning and inadequate soundproofing. The mixed reviews extend to the cleanliness of the rooms, where efforts by the diligent cleaning staff are recognized, but lapses in thoroughness are occasionally reported.
Staff experiences vary widely. While some guests laud the helpfulness and professionalism of certain employees, particularly in housekeeping and bell services, the reception staff often receive harsh criticism for rudeness and inefficiency, which detracts from the overall guest experience.
Wi-Fi access is another pain point with many guests finding the extra cost unreasonable and the quality of service inconsistent. Complimentary Wi-Fi for Marriott Bonvoy members is a plus, but connectivity issues remain a frequent source of frustration.
The hotel's gym is well-regarded for its extensive equipment and cleanliness, providing a satisfactory fitness experience despite occasional minor issues. Parking, although available, is often described as expensive with some maintenance concerns related to the parking garage.
The beds receive mixed reviews; some guests find them comfortable, while others consider them too small or uncomfortable due to hard, noisy mattresses. These mixed experiences contribute to the overall perception that the hotel may not fully meet expectations for a four-star rating.
Business travelers will find adequate facilities such as conference rooms and a business service center, though some operational concerns and security issues have been noted. Despite these shortcomings, the efficient front desk staff and additional amenities like the gym make it a worthwhile option for business purposes.
In summary, the Sheraton New York Times Square Hotel is lauded for its unbeatable location and convenience, but improvements in service, room quality and amenities are necessary to uphold the four-star standard and enhance the guest experience.
Arlo Midtown enjoys widespread acclaim for its prime location in the heart of Manhattan, making it an ideal base for exploring New York City. The hotel is praised for its proximity to major tourist attractions such as Times Square, Hudson Yards and the Empire State Building, all within a short walking distance. Additionally, the central Midtown location facilitates quick access to popular sights like Central Park and Broadway, allowing guests to experience the city's excitement without compromising on comfort and quiet.
Guests frequently highlight the hotel's modern amenities, exceptional cleanliness and friendly staff. The rooftop bar, featuring stunning views, well-appointed rooms and various on-site facilities, further enhances the stay. Whether visiting for sightseeing, attending events at the Javits Center or Madison Square Garden or simply exploring the vibrant streets of Hell's Kitchen, Arlo Midtown consistently proves to be an excellent choice for visitors.
The breakfast experience receives mixed reviews. Guests appreciate the high quality and delicious taste of the breakfast options, particularly praising the pancakes, omelets and home fries. The pleasant covered terrace and lobby café serving excellent coffee and pastries add to the dining enjoyment. However, some guests found the waiting times for a table and service to be excessively long and the à la carte setup can be confusing and lead to additional charges. Some also viewed the breakfast as pricey, which could be a downside for budget-conscious travelers.
Dinner at Arlo Midtown provides an impressive dining experience. The food and drinks are generally praised for their deliciousness and quality, highlighted by the rooftop bar’s sensational views and skillfully crafted cocktails. The popular ground-floor bar offers a relaxing atmosphere and a thoughtful assortment of drinks, albeit on the pricier side. The Nearly Ninth restaurant garners mixed reviews with some guests finding the food excellent and others disappointed by portion sizes and service speed. Despite these inconsistencies, the overall dining experience remains pleasant and inviting.
The rooms, though often small, are stylish, well-planned and equipped with necessary amenities. Guests frequently emphasize the exceptional cleanliness and comfort with the views from the rooms, especially those overlooking the city skyline, being particularly lauded. Comfortable beds and modern furnishings contribute to a pleasant stay. However, some drawbacks include limited storage space, a lack of in-room tea/coffee facilities and occasional noise issues.
Arlo Midtown receives high marks for cleanliness with the entire property—from rooms to common areas—being spotlessly maintained. The modern design, chic decor and high standard of cleanliness create an inviting atmosphere. Despite some inconsistencies in housekeeping, guests generally find the hotel clean and fresh, further enhanced by a pleasing fragrance throughout the property.
The staff at Arlo Midtown play a central role in creating a memorable stay. They are frequently praised for their friendliness, efficiency and professionalism, ensuring smooth check-in and check-out processes. Guests often comment on the team's accommodating nature and their readiness to assist with various needs, enhancing the overall guest experience.
The hotel offers strong, fast and reliable WiFi throughout the facilities and rooms, although some guests reported issues with slow speeds and patchy performance. There are additional costs associated with the WiFi service, bundled with other amenities as part of a mandatory urban charge.
The gym at Arlo Midtown is a highlight, featuring impressive amenities and convenient accessibility. It is described as clean, well-equipped and functional, catering well to a variety of fitness routines. Guests appreciate the modern equipment, such as Peloton bikes and the availability of water and towels.
Finally, the beds at Arlo Midtown consistently receive high praise for their size and comfort. Guests describe the bedding and pillows as soft and comfortable, contributing to a restful night's sleep.
Overall, Arlo Midtown stands out as a modern, stylish retreat with contemporary accommodations and excellent service, making it a superb choice for travelers seeking a four-star experience in the heart of New York City.
Pestana CR7 Times Square is lauded for its prime location in Manhattan, just minutes away from major attractions like Times Square, Broadway theaters, shopping, dining and multiple transit stations. This convenient positioning is particularly advantageous for tourists and families, offering an ideal base for exploring New York City.
The hotel's rooms are modern, well-maintained and stylishly decorated, featuring comfortable large beds, coffee machines and air conditioning. Despite being on the smaller side, typical of NYC accommodations, they are efficiently arranged, ensuring a cozy and welcoming atmosphere. Most guests highlight the exceptional cleanliness of both rooms and common areas with daily housekeeping maintaining high standards.
Guests appreciate the friendly and accommodating staff, who create a welcoming environment and go above and beyond to ensure a pleasant stay. Individual staff members receive special mentions for their professionalism and helpfulness, enhancing the overall guest experience.
The amenity offerings include complimentary high-speed Wi-Fi, which is generally reliable and suitable for both work and leisure. Although the gym is modern and well-maintained, it is small and can be inadequate for more than a couple of guests at a time. The light complimentary breakfast with bagels and croissants, is appreciated for its convenience, although many guests feel that a greater variety would significantly improve the experience.
Parking is available but located a few blocks away and can be pricey. The lack of onsite valet service necessitates guests carrying their luggage from the parking area to the hotel. Despite this, the prime location makes up for parking inconveniences with many local dining options available close by.
The hotel is also deemed family-friendly, offering spacious family suites and a safe, clean environment suitable for guests of all ages. The exceptional comfort of the beds is frequently highlighted, ensuring a restful night's sleep and contributing to the overall positive experience.
Maintaining four-star standards, Pestana CR7 Times Square offers a modern, clean and comfortable stay with a strategic location and excellent service, making it a recommendable option for both business and leisure travelers in New York City.
Aliz Hotel Times Square offers a well-regarded stay primarily highlighted by its exceptional location. Positioned in the heart of New York City, it places guests within easy walking distance to iconic attractions such as Times Square, Broadway, Madison Square Garden, Central Park and various subway stations. This central location is a standout feature for visitors, making the hotel a convenient base for exploring Manhattan.
The rooms, although on the smaller side typical of New York City, are praised for being stylish, clean and well-equipped. Beds are generally comfortable with many rooms offering fantastic city views including sights like the Empire State Building. The bathrooms are noted as spacious and clean, despite occasional housekeeping lapses.
Guests mostly enjoy the breakfast experience, finding it delicious and appreciating items like bacon, eggs and mimosas despite some concerns over variety and cost. The on-site restaurant, Farm to Burger and the rooftop bar offering stunning skyline views, provide memorable dining experiences. The rooftop bar, in particular, stands out for its vibrant, fun atmosphere and breathtaking 360-degree views of the city.
Cleanliness across the hotel is consistently praised with the lobby, rooms and common areas frequently described as very clean and spotless. The housekeeping staff are attentive and regular cleaning contributes significantly to the comfortable and hygienic environment.
The hotel staff receive high marks for their friendliness, helpfulness and professionalism. Specific staff members are often commended for their exceptional service, adding to the pleasant guest experience. Though there are occasional reports of less satisfactory service, the overall sentiment remains positive.
WiFi quality is another favorable aspect with most guests reporting reliable and high-speed internet connectivity, crucial for both leisure and business travelers. The gym facilities, while clean and appreciated by some for their availability, receive mixed reviews due to their limited size and equipment.
Families find the hotel's location convenient for accessing child-friendly attractions but often note that the room sizes can be cramped for families of four with additional charges for children adding to the budget concerns. The rooftop bar has a generally kid-friendly vibe, though access and age restrictions might apply.
Parking, particularly the valet service, is highlighted for its convenience despite high costs and occasional wait times. Some guests had to navigate parking logistics in the surrounding areas due to a lack of free on-site options.
In summary, Aliz Hotel Times Square offers a modern and stylish stay with a prime location, impressive dining options and commendable cleanliness, making it an attractive choice for short visits and those prioritizing proximity to New York City's major attractions.
The hotel is located in the heart of the Chelsea Riviera between the High Line and the Hudson River. It offers three room types, all with the feel of an urban ryokan with wooden platform beds, warm lighting, and luxurious natural materials.
Renaissance New York Times Square Hotel by Marriott offers a mostly positive guest experience, largely due to its exceptional location, cleanliness and staff service.
The hotel's standout feature is its prime location in the heart of Times Square, providing guests unparalleled access to Broadway shows, world-class dining and iconic attractions. Visitors frequently praise the stunning views from the bar and breakfast room, as well as the spacious, comfortable rooms that often overlook Times Square or 7th Avenue. The convenient proximity to public transportation further enhances the appeal for those looking to explore Manhattan.
Breakfast at the hotel garners mixed reviews with several guests appreciating the variety and quality of meals, particularly the fresh berries and healthy options. However, the high prices and inconsistent service, including the use of plastic cutlery and paper cups, left some guests dissatisfied. Dinner reviews echo this sentiment with guests commending the spectacular views from the R Lounge and the quality of cocktails, but noting that the limited menu and high prices failed to meet four-star expectations.
Rooms at the hotel are often described as spacious, comfortable and well-equipped, featuring modern amenities like large smart TVs and fridges. Cleanliness is highlighted consistently with the housekeeping staff receiving praise for maintaining a spotless environment. However, some aspects of the hotel, such as the bathrooms, are described as outdated and in need of renovation.
The staff's friendliness and efficiency significantly enhance the guest experience. Notable individuals like Omar, Mario and Justin are frequently mentioned for going above and beyond to assist guests. However, there are sporadic reports of less friendly or inflexible service in the reception and bar areas.
Wi-Fi service at the hotel is a point of contention, as guests appreciate the good internet speed but criticize the additional charges for in-room access, which many find unreasonable. The gym, though small, is well-equipped and meets the needs of guests looking to maintain their fitness routines during their stay.
Parking at the hotel is convenient but pricey with some guests noting the challenge of frequent use and the distance of the garage from the hotel. Despite these inconveniences, the parking options remain appreciated for accessing the busy Times Square area.
The nightlife around the hotel adds to its appeal for those looking to experience New York's vibrant entertainment scene. The R Lounge provides a great spot to unwind with fantastic views of Times Square. However, the bustling atmosphere can lead to noise issues, particularly for lower-level rooms.
Bedding at the hotel is widely praised for comfort. While double beds are noted as being small for two adults, the king-size beds receive high marks. This comfort contributes to an overall restful stay for most guests.
In conclusion, the Renaissance New York Times Square Hotel by Marriott is favored for its central location, clean and comfortable rooms and professional staff service. Despite some areas needing improvement, particularly in dining and Wi-Fi services, the hotel's positives largely contribute to a memorable stay in the heart of New York City.
Voco Times Square South New York by IHG is ideally located for those eager to explore Manhattan, offering easy access to major attractions like Times Square and the Empire State Building. Its central position near Penn Station and subway stations is especially convenient for city exploration, praised by guests for a peaceful ambiance amid vibrant surroundings. The hotel's compelling value for money complements its location, making it a preferred choice for both leisure and business travelers.
Guests frequently commend the friendly and attentive staff, noting their exceptional service, which enhances the overall experience. The hotel features modern, clean accommodations, adding to its appeal as a practical base for discovering New York City. Rooms, while typically compact, are well-maintained with comfortable beds emphasizing relaxation after a day in the city's hustle.
Breakfast receives positive remarks for its delectable à la carte options and fresh offerings, though some find the non-buffet setup limiting with occasional service delays. Nonetheless, the breakfast experience sets a pleasant tone for the day, aided by the welcoming staff.
Guests laud the hotel’s cleanliness, with immaculate rooms and public areas being standout features. This commitment to hygiene places voco Times Square South as a tidy sanctuary amidst the bustling metropolis. Additionally, strong Wi-Fi connectivity, particularly on higher floors, alongside numerous USB ports in rooms caters well to tech-savvy travelers.
While the gym’s facilities are noted to be minimal, its presence remains valuable for guests seeking a workout. Limited parking options are mitigated by partnerships with nearby facilities, offering competitive pricing for extended stays. Family visitors appreciate the welcoming atmosphere and thoughtful amenities, although room size can pose challenges for longer visits.
The hotel’s proximity to New York’s lively nightlife and cultural venues further enriches the guest experience, although some concerns about surrounding cleanliness and late-night security are mentioned. Overall, voco Times Square South stands out for its excellent location, warm service, and commitment to cleanliness, making it a favorable choice for those visiting the vibrant heart of New York City.
The Hilton New York Times Square garners widespread acclaim for its prime location at the heart of Times Square, ideal for tourists seeking proximity to iconic attractions, shopping areas, and Broadway. The hotel's central positioning is complemented by its quiet ambiance, offering a serene escape despite the busy surroundings. Guests frequently highlight the breathtaking views from the higher floors, which capture the vibrant cityscape and enhance the overall experience. The welcoming and professional staff enhance the stay further, providing attentive service and a comfortable atmosphere.
The accommodations are notably spacious, especially by New York standards, with well-maintained rooms featuring high-end bedding that promises a restful night. Although some critiques point to outdated furnishings or isolated cleaning issues, the overall cleanliness remains commendable, supported by a dedicated staff. However, ongoing renovations and minor inconsistencies in housekeeping sometimes impact the guest experience.
While the breakfast at Hilton New York Times Square receives mixed reviews, with praise for service but criticism on cost and variety, the on-site dining ambiance is generally pleasant. For those seeking alternative or more budget-friendly breakfast options, nearby dining locations might be more appealing.
The hotel is generally seen as family-friendly, despite occasional challenges with room arrangements for larger groups. Its strategic location offers easy access to attractions that hold special appeal for children and families.
Overall, Hilton New York Times Square stands out due to its strategic location, exceptional views, and comfortable accommodations, making it a popular choice for visitors eager to explore the heart of New York City.
SpringHill Suites by Marriott New York Manhattan/Times Square South stands out for its prime location and accessibility, making it an excellent base for exploring iconic attractions such as Times Square, Madison Square Garden and Central Park. Its proximity to Penn Station and major subway stations enhances convenience, allowing visitors to easily venture throughout Manhattan. Although a few reviews mention occasional roughness in the neighborhood, the strategic location largely compensates for this, making it a favored choice for both newcomers and seasoned NYC travelers.
The breakfast service at the hotel garners mixed reviews. On the positive side, guests appreciate the extensive buffet, which includes hot and cold options, as well as the quality of the coffee. Vegetarian and gluten-free choices are also available and breakfast items are quickly replenished. However, criticism arises due to the crowded breakfast area and use of disposable tableware. Some guests also feel the selection lacks variety and quality in certain items, but the breakfast's overall convenience is recognized.
While the hotel does not offer dedicated dinner options, guests enjoy complimentary wine and beer in the evening, along with snacks and live entertainment like music and comedy nights in the lobby. The friendly atmosphere is enhanced by evening amenities such as a lobby bar, although experiences with staff vary.
Room cleanliness and comfort receive high marks with guests praising the immaculate conditions, modern presentation and effective daily housekeeping. Amenities such as fridges, microwaves and coffee makers are valued. Although room sizes are compact and may not be ideal for larger groups or extended stays, the beds are consistently described as comfortable.
Cleanliness is a notable strength throughout the hotel, extending from rooms to common areas. Daily housekeeping ensures a fresh and pleasant environment, though occasional lapses in cleaning in public areas are noted.
The hotel staff is frequently highlighted for their friendly and professional service, contributing significantly to the hotel's positive reputation. Specific employees are praised for their outstanding customer service and the check-in process is generally smooth and efficient.
WiFi service at the hotel is largely reliable and fast, meeting the needs of guests who require stable internet access for both leisure and work. While some minor issues with connectivity in public areas are reported, the in-room WiFi is generally robust and satisfactory.
One notable downside is the absence of on-site parking, which can be inconvenient for guests arriving by car. While the hotel provides information on a nearby parking garage and offers vouchers, guests should be prepared to navigate off-site parking options.
Despite some minor criticisms, SpringHill Suites by Marriott New York Manhattan/Times Square South successfully provides a comfortable, well-located base for exploring New York City. Its friendly staff, cleanliness and strategic location make it a viable choice for both tourists and business travelers looking for a centrally located, no-frills accommodation option.
Fairfield Inn & Suites by Marriott New York Midtown Manhattan/Penn Station stands out for its prime location. Situated directly across from Moynihan Train Hall and steps away from Penn Station, it allows easy access to major attractions and transit options. This makes it a favorite for both leisure and business travelers who appreciate its proximity to Madison Square Garden, Times Square, Hudson Yards and other landmarks. The hotel's location is praised for its convenience and the vibrant, yet tranquil atmosphere of the surrounding area.
Breakfast at the hotel is generally well-received with guests noting the variety and hearty options such as eggs, sausages, waffles and pancakes. Though there were occasional complaints about the lack of fresh fruits and some items running out quickly, the breakfast is often described as a great start to the day, surpassing the expectations set by other hotels.
The dinner experience, particularly on the rooftop bar, is highly acclaimed. Guests enjoy the rooftop's relaxing ambiance, excellent service and breathtaking views of Manhattan. This makes it a popular spot nightly for both dining and unwinding.
Rooms are another highlight, known for their spaciousness and cleanliness. Comfortable beds, ample storage and stunning views from higher floors contribute to a pleasant stay. While there were minor issues such as occasional odors and the absence of refrigerators, the overall room experience remains positive with well-maintained and functional settings.
Cleanliness throughout the hotel receives mixed but generally favorable reviews. The majority of guests find the rooms and common areas clean and comfortable, despite some inconsistencies in housekeeping schedules and maintenance of public areas like lobbies and elevators.
The staff is frequently praised for their friendliness and helpfulness. Staff members like Jeffrey, Daniel Arias and Rachel Sims receive particular commendation for their exceptional service. A few isolated incidents did mention unfriendliness, but overall, the staff's dedication significantly enhances the guest experience.
The hotel’s WiFi service is another strong point, often praised for its reliability and speed. While a small number of guests reported connectivity issues, the majority found the internet service suitable for work and leisure activities.
The gym is described as well-equipped and functional, though some guests noted its small size and occasional crowding. Nevertheless, it offers a beneficial amenity for those looking to maintain their fitness routines during their stay.
Parking at the hotel receives mixed reviews with some finding it expensive and inconvenient, while others appreciated the availability of secure and straightforward parking options next door.
Nightlife is another appealing aspect, largely due to the remarkable rooftop bar that provides stunning night views and a pleasant atmosphere. The hotel's location near various nightlife spots further enhances its appeal for evening entertainment.
Lastly, the beds are frequently described as comfortable and conducive to a good night’s sleep, despite a few comments about the softness of pillows and occasional discomfort.
Overall, Fairfield Inn & Suites by Marriott New York Midtown Manhattan/Penn Station offers a rewarding stay in New York City, marked by its excellent location, friendly staff, clean and comfortable rooms and standout rooftop bar. While there are areas for improvement, the positive aspects of the hotel significantly outweigh the negatives.
Nestled in the heart of Times Square, Tempo By Hilton New York Times Square stands out for its exceptional location, modern amenities, and dedicated staff, making it an ideal choice for visitors eager to explore New York City. Strategically positioned amidst the lively atmosphere of Broadway theaters and diverse dining options, the hotel's location is perfect for experiencing the vibrant city life and convenient access to attractions and transit. Guests enjoy the contemporary design of the hotel, highlighting the exceptional cleanliness, spacious rooms, and breathtaking city views, especially those from the corner suites.
The comfort and style of the rooms, even with their compact nature, are frequently praised. High-quality amenities and thoughtful features contribute to restful sleep amid the urban buzz, with the comfortable beds receiving standout acclaim for their coziness. Cleanliness is another highlight, as guests consistently remark on the immaculate condition of the hotel, from rooms to common areas, aided by attentive daily housekeeping. The staff's friendliness and professionalism further enhance the guest experience, with notable employees like Gray, Henry, and Chelsea providing warm and helpful service.
While some improvements are suggested for the breakfast experience and Wi-Fi connectivity, the overall guest sentiment remains positive due to the hotel's commitment to maintaining a contemporary and inviting atmosphere. The secure environment adds to the charm, allowing guests to relax after busy days in a surprisingly quiet ambiance. Tempo By Hilton's blend of centralized location, modern comforts, and dedicated staff creates a desirable sanctuary amidst New York City's hustle and bustle, promising a memorable stay for travelers.
The Hard Rock Hotel New York, nestled in the hustle and bustle of Times Square, stands out as a prime choice for travelers keen on exploring Manhattan. Guests consistently praise the hotel's exceptional location, which allows for convenient access to major attractions like Broadway theaters, Rockefeller Center and a variety of shops and restaurants. Despite its central position, the hotel manages to maintain a peaceful ambiance, offering a retreat after a busy day of sightseeing.
The hotel’s room offerings receive high marks for their cleanliness, modern amenities and stylish decor with each level themed by different music genres. Guests enjoy well-equipped rooms featuring coffee makers, minibars, beautiful bathrooms and comfortable beds. The quiet atmosphere, aided by effective soundproofing, further enhances the restful stay. However, some guests mention that the rooms can be on the smaller side, which may be challenging for families or groups.
Impeccable cleanliness is a consistent highlight with spotless rooms and well-maintained public areas contributing to the hotel's fresh and modern appearance. The attentive housekeeping staff ensure that everything remains tidy and organized, earning them frequent praise from guests.
While the breakfast experience has mixed reviews, those who enjoyed it praised the abundant options and great taste. The staff at Sessions, where breakfast is served, are noted for their politeness and fantastic recommendations. Nonetheless, there are concerns about the costs, limited selection and service speed. Many guests opt for nearby cafes like Junior's to avoid the high prices.
The dining experience, particularly at the NYY Steakhouse and the RT60 rooftop bar, is generally appreciated for its quality and atmosphere. However, the high prices and occasionally slow service have been points of contention for some guests. Despite these issues, the variety and quality of food maintain positive feedback.
The hotel's staff receive overwhelmingly positive reviews for their friendly, helpful and professional nature, enhancing the overall guest experience. The concierge service is particularly noted for its exceptional support. However, a few guests reported inconsistencies with the reception and rooftop bar staff.
Guests appreciate the complimentary WiFi, which is generally reliable and fast, despite occasional weak signals. The gym facilities also earn high praise for being modern, spacious and well-equipped, catering well to fitness needs.
Families find the hotel well-suited for their stay, especially due to the convenient location and attentive staff. However, the room sizes can be an issue for larger families. Extra touches like complimentary in-room guitars add an element of fun for younger guests.
In summary, the Hard Rock Hotel New York offers a blend of modern luxury and rock ‘n roll flair. Its prime location, well-maintained facilities and exceptional service make it a standout choice for visitors, despite some areas needing improvement to align fully with five-star expectations.
Crowne Plaza HY36 Midtown Manhattan by IHG, is ideal for both leisure and business travelers thanks to its almost perfect position in the heart of Manhattan. Located near Penn Station, Madison Square Garden, the Garment District and Times Square, the hotel offers a blend of centrality and seclusion, providing easy access to major attractions while being tucked away on a quieter street. This strategic location facilitates straightforward transportation and exploration, making it convenient for guests, including those working at the nearby Javits Center.
The hotel stands out not just for its location but also for its modern facilities, embodied by an attached Burgerology and its cleanliness and spacious rooms that exceed typical NYC standards. The rooms are consistently praised for their cleanliness, well-maintained decor and comfortable beds. Although some find the room sizes small, many appreciate their practical design and the quality amenities like fridges and showers. The tranquil, quiet rooms serve as a peaceful retreat amidst the bustling city, enhancing the overall stay experience.
Breakfast at the hotel receives commendation for delicious food and excellent service, providing a pleasant start to the day. Despite minor complaints about cost and limited options, the positive dining experience generally prevails. The hotel might consider expanding breakfast options and addressing some logistical issues to improve guest satisfaction further.
Cleanliness is a hallmark of Crowne Plaza HY36 with guests frequently noting the spotless rooms and common areas. The friendly, efficient and professional staff enhance the welcoming atmosphere, contributing to an overall positive experience. Their consistent helpfulness and courteous demeanor stand out, significantly impacting guests' satisfaction.
Guests repeatedly highlight the ultra-comfortable beds, which many describe as very comfortable, super comfy and even heavenly, providing a restful sleep environment. Despite occasional mentions of needing improvements in bedding quality and cleanliness, the overall sentiment reflects a highly positive impact on the rest and relaxation of visitors.
In conclusion, Crowne Plaza HY36 Midtown Manhattan offers an excellent blend of modern amenities, prime location and high standards of cleanliness and service, making it a superb choice for those looking to explore New York City comprehensively while enjoying comfort and exceptional hospitality.
OYO Times Square is favorably reviewed for its unbeatable location in the heart of New York City, providing guests immediate access to Times Square, Broadway theatres, major subway stations and numerous shops, restaurants and bars. Guests find this central positioning ideal for sightseeing and attending Broadway shows with landmarks like Rockefeller Center and Radio City Music Hall just a stroll away. The location ensures that guests are immersed in the vibrant New York experience, despite some inevitable noise from the bustling surroundings.
The hotel offers compact, well-appointed rooms typical of New York City accommodations, appreciated for their cleanliness and comfort. Guests often note the modern furnishings and the comfort of the beds, though they are small with limited storage space. The decor, fresh paint and new carpets are frequently praised. However, the rooms do have their drawbacks, such as limited amenities, noise issues due to poor soundproofing and less appealing internal views in some rooms. Despite these aspects, the overall cleanliness is satisfactory with housekeeping maintaining high standards through regular room cleaning and fresh linens.
Guest feedback highlights the friendly, helpful and efficient staff as a major positive element of the hotel. The staff is noted for their courteousness, attentiveness and willingness to assist with local information, making the stay more comfortable and pleasant. Any issues are promptly handled, adding substantial value to the guest experience.
While the hotel does not provide breakfast on-site, guests often turn to nearby coffee shops and eateries. Although some miss an in-house breakfast option, the local alternatives receive positive remarks for their tasty choices.
Wifi service receives mixed reviews with many guests experiencing issues such as frequent cuts and slow speeds, particularly in the evenings. Despite this, the friendly and responsive staff somewhat mitigate the frustration caused by the unreliable internet.
Families appreciate the hotel's prime location and the comfortable amenities, yet rooms can feel cramped for longer stays or larger families. The property is more suitable for groups or young people rather than families, couples or elderly individuals.
For guests who thrive on the energetic nightlife, the hotel's close proximity to bars, clubs and restaurants is a significant advantage. However, the lively area brings with it noise from the street and ongoing construction, which can be a disturbance for those seeking a quieter environment.
While some guests find the beds comfortable, many reviews cite issues with bed quality, describing them as narrow, squeaky and uncomfortable. Maintenance and cleanliness of the beds also receive criticism, suggesting room for improvement in this area.
Overall, OYO Times Square is best suited for individuals prioritizing convenience and location over luxury and spaciousness, providing a clean, comfortable base for exploring the city's bustling attractions. The staff's exemplary service and the hotel's strategic positioning are highlights, ensuring a generally positive stay despite some noticeable shortcomings.
EVEN Hotel New York - Times Square South by IHG is celebrated for its prime location in the heart of Manhattan, offering guests easy access to major city attractions such as Madison Square Garden, Times Square, and Penn Station. The hotel's proximity to Broadway, the Empire State Building, Bryant Park, and the Highline ensures that visitors can explore New York City with ease. Despite the vibrant surroundings, the hotel provides a peaceful and quiet retreat at night.
In terms of accommodations, guests are impressed by the clean, spacious, and modern rooms, which often exceed expectations for New York City. Rooms are well-equipped with thoughtful amenities, including in-room exercise equipment, ensuring both comfort and convenience. The exceptionally comfortable beds and large showers further enhance the guest experience, making for restful nights and refreshing mornings.
The hotel staff consistently receives high praise for their friendliness and helpfulness, contributing to a welcoming and professional atmosphere. This exceptional service extends across all teams, including the front desk and housekeeping staff, who ensure that guests feel well-cared for during their stay.
The breakfast offerings are generally viewed positively, with a focus on healthy options and an à la carte menu that caters to diverse dietary needs. While some guests find portion sizes could be larger, the nutritious selection compliments the overall stay.
EVEN Hotel stands out for its strong emphasis on fitness, featuring a well-equipped gym and in-room exercise options that satisfy fitness enthusiasts. The hotel's cleanliness, modern decor, and quiet ambiance further contribute to a relaxing experience amidst the hustle and bustle of New York City.
Additional highlights include reliable free WiFi, convenient parking options, and family-friendly amenities such as a game room. The hotel's combination of strategic location, quality accommodations, and outstanding service makes it an ideal choice for both leisure and business travelers seeking a balanced and enjoyable stay in New York.
Riu Plaza Manhattan Times Square garners widespread praise for its prime location, exceptional cleanliness and superior comfort, establishing it as a preferred choice for travelers seeking to experience the vibrant energy of New York City. Situated steps away from Times Square, the hotel provides easy access to major attractions like the Theater District, Broadway, Central Park, Rockefeller Center and 5th Avenue with convenient public transportation links enhancing overall accessibility.
Guests admire the spacious and modern rooms, which offer comfortable beds, large TVs and splendid city views. Despite New York's typical compact room sizes, visitors appreciate the efficient layout and modern furnishings. The hotel maintains an exceptionally clean environment, bolstered by attentive housekeeping staff who ensure rooms and communal areas are immaculate and well-organized.
The breakfast experience at Riu Plaza Manhattan Times Square is frequently highlighted as a standout feature. With an extensive buffet including fresh fruits, pastries and hot dishes, guests often describe it as one of the best hotel breakfasts they've ever had. Efficient management of busy peak times and the inclusion of breakfast in the room rate enhance the overall value and enjoyment.
Although the hotel lacks a dedicated restaurant for lunch or dinner and does not have a bar, nearby dining options and cafes provide ample alternatives. The Grab & Go shop offers convenient light refreshments, while nearby establishments like Bubba Gump Shrimp and Juniors Bakery cater to diverse culinary preferences.
The hotel's staff is consistently lauded for their courteous, friendly and helpful demeanor. Efficient check-in and check-out processes, along with multilingual abilities and personalized interactions, contribute significantly to the positive guest experience.
Free Wi-Fi is appreciated for its generally strong and reliable performance, adding to the hotel's functional amenities. Though some guests experienced occasional connectivity issues, the service remains a valued aspect of the stay.
The gym, while basic, is well-maintained and quiet, adequately meeting guests' fitness needs. Its decent size and new equipment ensure a pleasant workout environment, even though some minor improvements like air conditioning and additional amenities could enhance the experience.
For families, the hotel's central location and family-friendly environment make it an appealing choice. Rooms are comfortable and spacious enough to accommodate various family sizes and special touches like seasonal decorations create a pleasant atmosphere for kids.
Overall, Riu Plaza Manhattan Times Square excels through a blend of superb location, cleanliness, modern amenities, comfortable rooms and exceptional service. These elements collectively ensure a memorable and convenient stay, solidifying its reputation as a superior four-star hotel.
The DoubleTree by Hilton New York Times Square South enjoys high praise for its prime midtown Manhattan location. Conveniently situated close to major attractions such as Times Square, Madison Square Garden and the Empire State Building, it offers easy access to multiple subway stations and a variety of dining and entertainment options. Guests consistently highlight the hotel's perfect position for both sightseeing and business travel, despite occasional noise from bustling city streets.
Breakfast at the hotel receives varied reactions with positive mentions of its quality and selection and commendations for the friendly staff who remember guests' preferences. However, the cost is often seen as steep and some guests express dissatisfaction with the buffet's overall value and the additional charges.
The rooftop bar is frequently highlighted as a standout feature with its stunning views of the Empire State Building and The Edge. Guests appreciate its atmosphere, although some wish it stayed open later. The hotel's dining options, however, are limited with mentions of the absence of a restaurant or room service and some had to venture out for lunch and dinner.
The rooms, while small by New York City standards, are clean, modern and functional, often boasting impressive views. Guests appreciate the convenient amenities like USB charging ports and smart TVs, although storage space and dim lighting can be minor inconveniences. The cleanliness of the rooms and common areas is consistently praised with daily housekeeping maintaining high standards.
The staff is frequently described as courteous, friendly and helpful, contributing significantly to the positive guest experience. Reception staff are particularly noted for their professionalism and the welcoming cookies provided at check-in.
Free Wi-Fi is mostly reliable and strong, though some guests experience connectivity issues, especially in certain rooms. Parking options near the hotel are convenient but expensive with no on-site parking or valet service adding to the logistical challenge for guests.
Beds are a highlight, receiving numerous commendations for their comfort, contributing to a restful stay even amid the city's hustle and bustle.
Overall, the DoubleTree by Hilton New York Times Square South offers a comfortable and convenient base for experiencing New York City. While there are areas for improvement, particularly in dining and parking services, the hotel's location, cleanliness and friendly staff make it a compelling choice for travelers.
The Sanctuary Hotel New York is highly praised for its unbeatable location, being within walking distance to many attractions and offering easy access to subway stops. Despite its proximity to Times Square, the hotel provides guests with a private and quiet atmosphere and the rooftop restaurant offers beautiful views and delicious food. While opinions on breakfast are mixed, some guests found it to be delicious and well-presented with friendly staff helping them start their day off right. The hotel's rooms, although small, are clean, well-appointed and comfortable with an excellent shower and top-notch housekeeping. The staff received high praise for their exceptional customer service, friendliness and attentiveness and the hotel's lively atmosphere and nearby nightlife make it a smart and comfortable choice for younger travelers. Overall, the Sanctuary Hotel New York is highly recommended for its excellent location, clean and cozy rooms, comfortable beds and exceptional staff.
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