The Courtyard by Marriott New York Manhattan/Central Park is a great choice for visitors to Manhattan due to its ideal location just a couple of blocks away from Times Square and Central Park. The hotel offers comfortable rooms at a great value with fantastic city views. The staff are friendly, accommodating and helpful with many guests praising specific staff members for going above and beyond in their service. The cleanliness of the hotel is highly praised by guests with many reviews mentioning the spotless rooms and well-maintained facilities. While some guests had mixed opinions on the breakfast, the diverse and varied breakfast options and choice of hot and cold food were positively noted. The hotel is also considered a good spot for families of all sizes to enjoy a pleasant stay in Manhattan with convenient amenities and accommodating staff. The beds are described as very comfortable, fantastic and super comfy, making for a great night's sleep. Overall, the Courtyard by Marriott New York Manhattan/Central Park is a highly recommended hotel for its central location, friendly staff, clean rooms and comfortable beds.
Treat yourself to an elevated experience at Residence Inn New York Manhattan/Central Park, the tallest hotel in New York City. Soak in the mesmerizing NYC views and take a short walk to unbeatable destinations such as Rockefeller Center, Broadway Theatre, Times Square and Central Park. Every room is equipped with modern amenities, while there is also free breakfast, a fitness centre and event spaces available.
Summary of reviews
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The Residence Inn by Marriott New York Manhattan/Central Park is a fantastic hotel with an unbeatable location in the heart of Manhattan, offering amazing views of the city skyline and Central Park. Many attractions, such as Times Square and Broadway, are just a short walk away and the hotel is located near multiple subway lines. Guests rave about the friendly and accommodating staff, the comfortable rooms with stunning views and the delicious breakfast buffet that is included in the stay. While rooms get mixed reviews for quality, the hotel's comfort is undeniable with comfortable beds and spaciousness. The hotel's cleanliness is also highly praised with guests describing it as extremely clean. Guests appreciate the staff's attentiveness and helpfulness, making for a luxurious and enjoyable stay overall.
Dream Midtown by Hyatt offers a prime location in Midtown Manhattan, nestled conveniently between Central Park and Times Square. Guests rave about the easy access to major attractions, theaters, museums and dining experiences, lauding the hotel's perfect position for exploring New York City. The proximity to Broadway and subway stations adds to its appeal for both leisure and business travelers.
The hotel's complimentary continental breakfast served at the nearby Serafina restaurant garners mixed reviews. While some guests appreciate the inclusion of breakfast in the room rate and find it satisfactory for a quick start, others criticize the limited variety and lack of hot items. Suggestions for improvement include adding more substantial options like eggs and sausages.
The dining experience at Dream Midtown receives a generally positive response with particular praise for the quality of meals at Serafina and the vibrant rooftop bar offering stunning city views. Although some find the rooftop bar slightly pretentious with smaller portions, it remains a popular spot for evening relaxation. The cocktail lounge adds to the overall pleasant dining experience, though room service fees and expensive wine are noted downsides.
Rooms at Dream Midtown offer a clean stay with many guests complimenting the tidiness and comfortable beds. However, the rooms are often described as small and narrow with occasional issues such as insufficient lighting, outdated fixtures and noise disturbances. Despite these drawbacks, the hotel’s prime location and cleanliness are repeatedly highlighted.
Cleanliness across the hotel is generally praised, reflecting well-maintained rooms and attentive housekeeping staff. Some inconsistencies in vacuuming and occasional oversights were mentioned, but the overall feedback on cleanliness is positive.
The staff at Dream Midtown are frequently commended for their exceptional service, welcoming demeanor and attentiveness. Particular individuals like Yofi, Brian and Lauren receive special mention for going above and beyond, enhancing the overall guest experience. Minor negative interactions were reported but did not overshadow the general sentiment of excellent hospitality.
Wifi at the hotel has mixed reviews with some guests finding it sufficient while others experience inconsistent and slow connections. Improving the wifi quality could enhance the guest experience further. Parking poses a challenge with no on-site options and high costs at nearby garages, though the availability of discounted vouchers is a plus for some guests.
Nightlife at Dream Midtown is vibrant, centered around the rooftop bar praised for its atmosphere and city views. The hotel's location provides easy access to nearby bars and clubs, making it a desirable spot for nightlife enthusiasts, despite occasional noise and higher prices.
The beds at Dream Midtown receive overwhelmingly positive feedback for comfort, contributing to restful stays with guests frequently highlighting the soft, spacious bedding. This aspect stands out as a major positive in guest reviews.
Despite mixed feedback regarding its four-star rating with some guests feeling the hotel falls short of expectations, Dream Midtown offers a well-rounded experience with notable strengths in its location, staff service and comfortable accommodations. Minor areas for improvement include breakfast variety, room size and wifi quality. The hotel also makes efforts to accommodate guests with accessibility needs, ensuring a welcoming and safe environment for all visitors.
Riu Plaza New York Times Square receives high marks from guests for its unbeatable location, situated just a few blocks from Times Square and close to Broadway theaters, restaurants, shops and major subway stations. Guests commend its central but quiet retreat away from the city’s hustle and bustle, making it a prime spot for exploring New York's landmarks, attending Broadway shows and dining out.
The hotel’s breakfast is highly praised for its variety and quality with a well-organized buffet offering a range of options to cater to different tastes. Families particularly appreciate the inclusive breakfast, although peak times can lead to crowded spaces and long queues. Some guests noted issues with food temperatures and repetition, but overall, breakfast is a highlight adding significant value to stays.
Dinner experiences are generally positive with guests enjoying the varied and tasty buffet options, though some noted disappointments with restaurant closures, limited hours and inconsistent food quality. The Fashion Bar receives positive feedback for its ambiance and staff, enhancing the overall dining atmosphere.
Rooms at the hotel are clean, modern and functional with comfortable beds and attractive decor. However, many find the room sizes to be small, a common trait in New York accommodations, which may feel cramped for larger families. Despite some occasional issues with maintenance and noise insulation, the rooms’ city views and daily housekeeping are well-received.
Cleanliness stands out at Riu Plaza New York Times Square with frequent mentions of spotless rooms and common areas maintained daily. The hotel’s modern atmosphere and meticulous upkeep contribute positively to guest experiences, though there are occasional lapses in housekeeping reported.
The hotel staff are often described as friendly, professional and accommodating with reception, concierge and housekeeping teams garnering specific praise for their attentive service. While there are occasional reports of less helpful interactions, the overall impression is that the staff significantly enhance the guest experience.
Wi-Fi at the hotel receives mixed reviews; many guests find it satisfactory with good coverage, particularly in common areas, while others report issues with unstable or slow connections in rooms. Despite this, a substantial number of guests report a positive connectivity experience overall.
The gym offers a generally positive experience with clean facilities and ample machines, though some guests mention outdated equipment and occasional inaccessibility. A daily facilities fee may apply, but the gym is a decent option for maintaining fitness routines.
Parking is notably inconvenient, as the hotel lacks on-site parking. Guests often have to resort to distant and expensive parking options, though discounted rates at nearby garages are sometimes available. Drivers may find this aspect challenging and should plan accordingly.
For families, Riu Plaza New York Times Square stands out as a great option with spacious family rooms, friendly staff and a safe environment. Despite some concerns over room sizes and amenities like towels and extra beds, its overall family-friendly atmosphere and excellent breakfast make it an appealing choice for visitors with children.
In summary, Riu Plaza New York Times Square is highly recommended for its prime location, cleanliness, friendly staff and family-friendly amenities, although guests should be mindful of room sizes and parking limitations.
The Four Points by Sheraton Manhattan Midtown West is highly praised for its strategic location in the vibrant core of Manhattan. This hotel is situated near key landmarks such as Hudson Yards, the High Line and the Empire State Building, making it an ideal base for both tourists and business travelers. Its proximity to transportation hubs, including Penn Station and subway lines, ensures easy access to the city's many attractions, while the surrounding neighborhood is noted for its safety, cleanliness and relative tranquility. Guests also appreciate the nearby dining and shopping options and the convenience of the hotel for business events at the nearby Javits Center.
Guest reviews of the hotel's breakfast offerings are mixed. While many appreciated the complimentary breakfast provided for special occasions, noting it was tasty and plentiful, others found the paid options to be expensive and sometimes unsatisfactory. The availability of free coffee and tea in the lobby is frequently mentioned as a positive and the hotel's proximity to local cafes offers good alternatives.
Dinner at the hotel receives generally favorable reviews with guests enjoying the good food and pleasant bar atmosphere. The Hudson Burger and draft beer are particularly praised and the Happy Hour offers good value for money. However, some guests find the food prices high and the menu limited and there are occasional complaints about the restaurant's hours. Despite these issues, the on-site bar and restaurant are considered convenient.
The rooms at the Four Points by Sheraton Manhattan Midtown West are mostly praised for their spaciousness, modern amenities and cleanliness. Guests appreciate the comfortable beds, fantastic city views and well-equipped bathrooms. However, some find the rooms smaller than expected, particularly for multiple guests and note issues with noise from street traffic and thin walls. Criticisms also include outdated furniture, lack of minibars and noisy air conditioning units. Despite these drawbacks, the hotel's location, comfortable beds and friendly staff make it a well-regarded option.
Cleanliness is generally a strong point with many guests highlighting the spotless and well-maintained rooms and common areas. Praise is frequently directed at the cleaning staff for their diligent work. However, some guests report issues with carpets, arrival cleanliness and occasional lapses in daily housekeeping services. Despite these concerns, the overall consensus is that the hotel is clean and comfortable.
The hotel's staff consistently receives high marks for their friendliness, efficiency and accommodating nature. Many guests highlight specific employees for their exceptional service and the front desk staff, in particular, are frequently praised for their cordiality and ability to handle requests and issues promptly. Although there are isolated reports of less favorable interactions, the majority of reviews emphasize the staff's positive attitude and helpfulness.
The WiFi service at the hotel is generally reliable with many guests noting the good speeds and easy access. While a few guests report issues with connectivity, the free WiFi is appreciated, particularly for business purposes.
The gym receives mixed reviews with some guests finding it nicely equipped and adequately meeting their workout needs. However, others criticize the limited weight training equipment and mention non-functional machines. Despite these shortcomings, the gym is generally considered a valuable amenity.
Parking is a notable issue, as the hotel does not offer on-site parking. Guests frequently mention that parking is located a few streets away, which can be inconvenient. Additionally, the parking rates are relatively high and there's no valet service. However, the hotel's excellent location near the Lincoln Tunnel and reliable WiFi are appreciated.
For families, the hotel offers mixed suitability. While it is considered family-friendly, the room sizes may not be ideal for those traveling with small children and amenities such as a fridge and extra towels are sometimes lacking. Nearby dining options are a plus for families.
The beds at the hotel receive largely positive reviews with guests frequently describing them as very comfortable. The king-size beds, in particular, are praised for their comfort and spaciousness. However, some guests find the double beds small for two people and there are occasional complaints about the softness and lumpiness of mattresses. Despite these issues, the overall bedding experience is positive.
While reviews on the hotel's four-star rating are mixed, the overall experience at Four Points by Sheraton Manhattan Midtown West is shaped by its prime location, friendly staff and comfortable accommodations, making it a worthwhile choice for visitors to New York City.
Kimpton Theta New York - Times Square by IHG, stands out as a prime choice for travelers looking to immerse themselves in the vibrant New York City experience. Its unbeatable location, just a short walk from Times Square, the theater district, Central Park and other major attractions, provides guests with unparalleled access to the city's cultural and entertainment hubs. Public transportation is conveniently accessible, making city navigation a breeze. The surrounding area is rich with dining options, perfect for culinary enthusiasts.
The hotel offers spacious, clean and modern rooms that exceed typical New York City standards, lending to a comfortable and stylish stay. Guests repeatedly admire the contemporary decor, super comfortable beds and overall impeccability of the rooms. Despite some occasional noise from the lively streets and small bathroom sizes, the serene ambiance and new furnishings make for a delightful retreat.
While the hotel does not serve breakfast on-site, it provides vouchers for nearby delis or diners, which are generally well-received for their quality and generous portions. Complimentary morning coffee and evening wine add a touch of hospitality, although some guests miss the traditional in-house breakfast experience.
The immaculate cleanliness of the hotel is frequently highlighted with guests praising the spotless rooms, clean white linens and well-maintained common areas. The safe and welcoming atmosphere, along with attentive and friendly staff, enhances the overall experience. The team's professionalism and hospitality, particularly in reception and housekeeping, receive commendations for contributing to a warm and inviting stay.
Guests also appreciate the complimentary, reliable Wi-Fi that ensures staying connected is hassle-free. Streaming services like Netflix work seamlessly, adding to the relaxation options available.
In summary, Kimpton Hotel Theta combines an ideal NYC location, exceptional service, clean and comfortable rooms and thoughtful amenities, making it a top choice for visitors keen on experiencing the best of New York City's attractions and hospitality.
The JW Marriott Essex House New York is a top-notch hotel that offers excellent service and a prime location. Guests consistently praised the staff for their friendliness, professionalism and attention to detail with many highlighting the exceptional concierge services. The breakfast was delicious and served by helpful staff and the large rooms were comfortable and well-appointed. The hotel's staff went above and beyond to ensure guests' comfort and satisfaction, even in celebrating special occasions. While a few guests had minor complaints, the vast majority of guests had an exceptional experience and highly recommend the hotel. Overall, the JW Marriott Essex House New York is an excellent choice for travelers seeking a memorable stay in New York City.
Park Central Hotel New York in New York City garners high acclaim for its exceptional location, which is one of its standout features. Guests appreciate the convenience of being within walking distance to Central Park, Times Square, Rockefeller Center, Broadway theaters and multiple subway stations. This central positioning allows easy access to Manhattan's significant attractions while offering a balance between accessibility and tranquility, allowing guests to escape the city's hustle when needed.
The rooms are widely praised for their cleanliness and spaciousness, providing an accommodating environment for families. Many visitors describe the rooms as modern, comfortable and well-appointed, contributing to a pleasant stay. The fitness suite and spacious lobby complement the overall appeal by offering additional amenities. Guest reviews frequently commend the staff's friendliness and helpfulness, further enhancing the guest experience.
Despite the many positives, the hotel's breakfast service draws mixed feelings. The lack of a traditional breakfast service and reliance on a small grab-and-go kiosk in the lobby was noted as a downside. Some guests have expressed a desire for a more substantial breakfast option, suggesting that improvements in this area would significantly enhance the overall guest experience.
Regarding dinner, the hotel's bar and restaurant receive praise for their pleasant atmosphere and the kindness of staff, but inconsistent operational hours and occasional closures due to private functions have been noted as inconveniences. While the quality and atmosphere of the dining options are generally positive, guests are advised to plan for alternative dining arrangements.
Cleanliness remains a strong point for Park Central Hotel New York with many guests finding their rooms sparkling clean and well-maintained. The dedicated housekeeping staff ensures a consistently clean environment, contributing to the hotel's reputation for maintaining high cleanliness standards.
The staff at Park Central Hotel New York is often described as attentive, courteous and helpful with many guests highlighting positive interactions and commendable professionalism. While there are occasional negative experiences, the majority of feedback celebrates a team that significantly enhances the guest experience.
The Wi-Fi service at the hotel receives criticism with many guests experiencing unreliable and slow connectivity. This suggests a need for improvement in internet services to meet guest expectations better.
The gym facilities, however, are highly appreciated for their spaciousness and modern equipment, providing an excellent workout environment.
Parking options at Park Central Hotel New York present challenges with no onsite parking available and reliance on offsite or valet services often reported as inconvenient. Guests should be prepared for potential difficulties and additional costs associated with parking.
For families, Park Central Hotel New York is noted as a great choice due to its convenient location and spacious rooms. The hotel is particularly appreciated for its family-friendly environment and proximity to numerous attractions, making it an excellent option for family visits to New York City.
The nightlife around the hotel is vibrant and easily accessible with numerous bars, clubs and restaurants nearby. However, the hotel's own bar and lounge have limited operating hours, which might be a consideration for those looking to spend their evenings within the hotel.
Lastly, the beds at Park Central Hotel New York are predominantly praised for their comfort and cleanliness, contributing to a restful stay, despite a few mentions of some beds feeling worn out or less comfortable.
Overall, Park Central Hotel New York provides an appealing Manhattan base for both tourists and business travelers, excelling in location, room quality, cleanliness and staff service with room for improvement in breakfast options, Wi-Fi service and parking.
WestHouse Hotel New York, an SLH Hotel enjoys an enviable location in the heart of Manhattan, providing guests with easy access to iconic landmarks such as Times Square, Central Park and Broadway. Visitors appreciate the hotel's proximity to several subway stations, ensuring seamless travel throughout the city. It's celebrated for striking a balance between close access to major attractions while maintaining a peaceful and family-friendly environment. The views of the city's skyline and nearby amenities like dining options further enhance the guest experience.
Breakfast at WestHouse Hotel is generally praised for its rich and varied selection, served in a scenic 23rd-floor room with a terrace. Guests commend the quality and variety of the buffet, which includes fresh fruits, hot items like eggs and bacon and pastries. However, some reviewers feel it could benefit from more variety day-to-day and better management of the crowded breakfast room.
The hotel's evening dining experience, particularly the complimentary happy hour from 5 pm to 8 pm, is a definite highlight. Guests enjoy the rich buffet of tapas, snacks and hors d'oeuvres, often finding it sufficient to replace a full dinner meal. The rooftop terrace provides a delightful ambiance for these meals. While a few find the evening snacks not meeting gourmet expectations, the overall response is positive, citing the convenience and social atmosphere it creates.
WestHouse Hotel's rooms receive mixed feedback. Guests appreciate the spaciousness and cleanliness with many noting comfortable beds and well-maintained suites offering impressive city views. However, opinions on room size vary with some finding them cramped and decor slightly dated. Bathrooms are frequently mentioned as small and some minor maintenance issues like malfunctioning air conditioners are noted. Despite these, the general sentiment leans towards a comfortable stay.
Cleanliness at the hotel is predominantly positive with many guests commending the housekeeping staff for maintaining tidy and beautiful rooms. However, some have reported inconsistencies, such as poorly cleaned bathrooms and dusty furniture. Public areas like hallways and the breakfast zone also occasionally fall short.
The staff at WestHouse Hotel are frequently praised for their friendliness and helpfulness, contributing significantly to the overall guest experience. While most encounters are positive, some reviews mention sporadic issues with rudeness or unprofessional behavior, indicating room for improvement in consistency.
WiFi service sees mixed reviews with some guests appreciating good connectivity in certain parts of the hotel. However, many report patchy or slow connections, particularly on higher floors and feel frustrated by the additional costs imposed for internet service.
The gym is well-regarded for its functional equipment and 24/7 accessibility, allowing guests to maintain their fitness routines. Though some feel it could benefit from more space and better maintenance, the overall impression is positive.
Parking, while not ideal, is generally manageable due to nearby public parking facilities. Although prices can be high and the hotel doesn’t offer its own parking services, the convenience of local garages suffices for most visitors.
For families, WestHouse Hotel New York, an SLH Hotel provides a comfortable, kid-friendly environment with clean rooms and family-oriented amenities. Family rooms and suites are available, though improving specific family options and dining space during breakfast could enhance the experience further.
Lastly, the hotel's prime location offers a vibrant nightlife, perfect for guests wanting to experience Broadway and other evening attractions. In summary, WestHouse Hotel New York, an SLH Hotel is highly recommended for its central location, quality dining options and friendly service, making it a solid choice for leisure, sightseeing and family vacations.
M Social Hotel New York Times Square stands out as a highly recommended choice for anyone looking to immerse themselves in the vibrancy of New York City. Nestled in the heart of Manhattan, guests benefit from its prime location, which offers close proximity to iconic attractions like Times Square, Central Park and Broadway theatres. Despite its central spot, the hotel provides a surprisingly restful retreat with quiet surroundings and breathtaking views of Times Square from many rooms and the rooftop bar.
The breakfast experience at M Social Hotel often delights guests with its delicious and varied selection, including an American-style buffet that provides an excellent start to the day. While some found the wait times and pricing to be drawbacks, the friendly service generally compensates for these minor inconveniences. Dinner at the hotel receives praise for its ambiance, particularly the rooftop bar with its stunning views, even though some guests note the prices are on the higher side.
Rooms at M Social Hotel are typically larger than expected for New York City standards, offering modern amenities and a clean, comfortable environment. Guests appreciate the spaciousness, comfortable beds, beautiful views and daily housekeeping services. Although there are occasional reports of minor maintenance issues and inadequate lighting, the overall sentiment towards the rooms remains positive.
The hotel consistently receives high marks for cleanliness with spacious, well-equipped and tidy rooms being a common highlight. Housekeeping is efficient and thorough, ensuring a spotless environment. The friendly and attentive staff also add to the positive guest experience, providing welcoming and professional service from check-in to departure.
While the free WiFi generally performs well with good to fast speeds, some guests experience slow or temperamental connections, particularly on higher floors. The gym facility, although small, is well-equipped and clean, catering well to guests' fitness needs.
Parking presents a challenge due to its off-site nature and high costs, but the hotel staff assists in providing directions and recommendations for nearby options, ensuring a manageable experience. Families will find the M Social Hotel particularly accommodating with various entertainment options in the lobby and spacious common areas, though the room sizes may feel cramped for larger groups.
In summary, M Social Hotel New York Times Square offers a commendable stay marked by its prime location, clean and comfortable rooms and friendly service, making it an excellent choice for a quality experience in the city's heart.
Mayfair Hotel, part of the Ascend Hotel Collection, receives high marks from guests for its prime location in New York City's Theatre District. Situated near Times Square, Central Park and various subway stations, it offers unparalleled convenience for exploring major tourist attractions and Broadway shows while providing a tranquil environment.
The hotel does not offer a traditional breakfast but provides complimentary coffee, tea and sometimes hot chocolate in the lobby, which many guests appreciate. Many reviewers noted the availability of nearby alternatives for breakfast and the 24-hour supply of hot drinks as added conveniences.
Rooms at the Mayfair Hotel are notably compact but recently refurbished, making them modern and clean. The limited space is well-organized to maximize functionality, making it an ideal choice for short-term stays. Guests appreciate amenities like mini-fridges and ironing boards, as well as comfortable beds and a peaceful atmosphere. The cleanliness of the hotel receives consistent praise with daily housekeeping ensuring rooms are immaculate and well-maintained.
The staff at the Mayfair Hotel stand out for their exceptional service. Described as professional, responsive and friendly, they consistently enhance the guest experience. Receptionists, particularly, receive commendations for their warmth and efficiency, making guests feel welcome and well cared for.
Free WiFi is generally reliable, although some occasional disruptions have been reported. Overall, guests find the internet service adequate for their needs.
Comfortable beds contribute to positive reviews, albeit with some mentions of the beds being too small for two people or needing replacement due to softness or sagging. Despite these occasional issues, the overall comfort level of the beds is well-regarded.
The Mayfair Hotel offers great value for its cost, especially given its central location and quality service. While the room sizes and occasional lack of certain amenities like breakfast or larger beds are points of improvement, the hotel's cleanliness, friendly staff and overall comfort make it a solid choice for visitors looking to explore New York City.
TownePlace Suites by Marriott New York Manhattan/Times Square offers an excellent accommodation choice with its unbeatable location, situated in the heart of New York City and mere steps away from Times Square. Guests find it an ideal base for exploring notable attractions such as Broadway, Bryant Park, Penn Station and Rockefeller Center, thanks to its proximity to major subway lines. Despite the central location, the hotel provides a relatively quiet retreat, allowing guests to enjoy peaceful moments amid New York’s vibrant city life.
The hotel provides a complimentary breakfast, which, although mixed in reviews, is widely appreciated for its convenience and variety, from sweet pastries to healthier options. However, there are some calls for improved variety, quality and a more spacious dining area.
Rooms at TownePlace Suites generally receive positive reviews, praised for their comfort, cleanliness and modernity. Many guests appreciate the well-equipped kitchenettes and effective housekeeping. However, some note that rooms can be smaller than expected with occasional noise disturbances due to poor insulation.
Cleanliness is a strong point for the hotel, consistently earning high marks from guests. Daily housekeeping and attention to detail ensure that both rooms and common areas are well-maintained and spotless.
The staff at TownePlace Suites are a standout feature, described as friendly, courteous and accommodating. Specific team members receive special mentions for their exceptional service and warmth, significantly enhancing the overall guest experience with their professional and personal touches.
Guests generally find the free WiFi reliable and fast, providing a consistent and strong connection throughout the property, which supports a hassle-free online experience.
The on-site gym, though small, is clean and adequately equipped, serving guests’ fitness needs effectively. It offers a pleasant space for workouts despite its compact size.
Beds at the hotel receive mixed reviews; while many guests find the main beds extremely comfortable, issues with sofa beds are noted with some guests finding them too firm, narrow or uncomfortable for taller individuals.
For business travelers, TownePlace Suites is a prime choice with functional meeting spaces, a business center and a conference-friendly environment. The hotel's proximity to Manhattan’s financial district further enhances its appeal. Although a few guests mentioned minor inconveniences, the overall strong business-friendly amenities and services contribute to a positive experience.
Finally, the hotel is notably dog-friendly, allowing guests to bring their pets and contributing to a welcoming atmosphere for those traveling with their furry companions.
Overall, TownePlace Suites by Marriott New York Manhattan/Times Square stands out for its prime location, dedicated staff, cleanliness and convenient amenities, catering well to a variety of guests including tourists, business travelers and pet owners.
AI-generatedcitizenM New York Times Square is designed to have a small carbon footprint and is built meeting BREEAM and LEED sustainability standards. It achieved a BREEAM In Use 'Very Good' score. The hotel uses full-sized amenities to reduce waste and offers vegetarian and vegan food options using in-season products from local suppliers.
Doubletree By Hilton New York Times Square West is lauded for its exceptional location in Midtown Manhattan, making it an ideal hub for exploring New York City. Visitors appreciate its proximity to Times Square, Broadway and other iconic attractions, as well as its nearness to major public transportation. Despite some complaints about room sizes, typical for New York, the hotel’s central yet tranquil positioning is a standout feature that ensures a memorable and accessible city experience.
The overall cleanliness of the hotel is commendable with well-maintained rooms and attentive housekeeping. Although there are occasional lapses, the general standard of cleanliness remains high. Guests also appreciate the modern touches and beautiful city views from some rooms, which, despite being compact, offer essential amenities and comfort.
The hotel's breakfast receives mixed reviews. While some guests enjoy the food and the friendly staff, others feel the pricing is high and the variety limited, recommending nearby cafes as better alternatives. Similarly, the dining experience at the in-house restaurant is seen as underwhelming with limited menu options and high prices, though the rooftop bar is noted for its stunning views despite occasional closures and high entry fees.
Guest reviews highlight a positive experience with the hotel staff, emphasizing friendliness and helpfulness, particularly the bellmen and concierge. However, there are some inconsistencies with mixed interactions at the front desk. The professionalism and service quality overall contribute positively to guest satisfaction.
WiFi services at the hotel are criticized for being unreliable and spotty, despite some guests finding it initially strong and easy to access. Similarly, the gym gets mixed feedback; while clean and adequately equipped for basic workouts, issues like overcrowding and temperature control detract from its overall appeal.
Parking at the hotel is often described as expensive and logistically challenging with limited spots and high fees. Despite these hassles, the centrally located hotel and excellent staff often compensate for the inconvenience.
Families find the hotel generally accommodating, appreciating the family-friendly service and strategic location. However, smaller room sizes and occasional external disturbances, such as street noise or unwanted smells, are points of concern.
In summary, Doubletree By Hilton New York Times Square West offers a quintessential New York experience with its prime location, cleanliness and friendly staff, though some areas like dining, WiFi and parking could benefit from improvements.
The Time New York, part of JdV by Hyatt, is highly recommended for its exceptional location, nestled in the bustling heart of New York City just steps away from Times Square and Broadway. The hotel's central yet relatively quiet position makes it an ideal base for both sightseeing and relaxation with easy access to key attractions like the theater districts and Central Park and multiple subway lines for exploring other parts of the city.
Dining experiences at The Time New York also receive positive feedback, particularly for the Serafina Restaurant, which offers a variety of high-quality dishes and friendly, attentive service. Guests also appreciate the afternoon wine and cheese offerings, making dining a delightful part of their stay.
The rooms feature modern, stylish decor, clean environments and innovative touches like hidden televisions. Despite some reports of smaller than expected room sizes and a few maintenance issues, many guests find the rooms comfortable and well-maintained. Certain suites offer more space, ideal for families or those seeking greater comfort. Noise can be a concern due to thin walls, but overall, the trendy design and cleanliness are appreciated.
Staff at The Time New York are frequently highlighted for their exceptional friendliness and attentiveness. Individuals including Nikita, Michael and Darlene Roseau receive specific mentions for their outstanding service. The team goes above and beyond to enhance guest experiences with courteous and helpful interactions, making the stay enjoyable for many.
While the breakfast receives mixed reviews with some guests noting a lack of variety and basic offerings, the quality of items like yogurt, granola, fresh fruits and coffee is commended. Dinner offerings, especially at the Serafina Restaurant, are well-regarded.
Free Wi-Fi is available but receives mixed feedback regarding its reliability and speed. Gym facilities include a basic on-site fitness studio and access to the more comprehensive TMPL Gym nearby, catering to varying fitness needs.
Parking is conveniently located across the street, though the cost and occasional access issues are points of concern. For families, the hotel provides a welcoming environment with spacious suites, thoughtful amenities and a safe atmosphere.
The vibrant nightlife surrounding the hotel, paired with the serene, quiet rooms, makes it an excellent choice for enjoying New York's energetic atmosphere while ensuring a peaceful retreat. Wine and cheese hours add a pleasant touch, rounding out the guest experience.
In summary, The Time New York, part of JdV by Hyatt, is praised for its unbeatable location, friendly and attentive staff, stylish decor and an overall positive experience, despite a few areas needing improvement such as breakfast variety, Wi-Fi reliability and parking logistics.
Distrikt Hotel New York City, part of the Tapestry Collection by Hilton, stands out as a highly recommended accommodation option in Midtown Manhattan, thanks to its strategic location, welcoming staff, and comfortable stay offerings. Guests appreciate the hotel's enviable proximity to iconic city landmarks such as Times Square, Broadway theaters, and Madison Square Garden, making it an ideal base for exploring New York City. Despite its central spot, the hotel provides a quiet retreat with clean and cozy rooms, creating a peaceful environment amid the city's vibrant hustle and bustle.
Visitors consistently praise the hotel's cleanliness, highlighting the spotless rooms and elegant bathrooms, supported by efficient housekeeping. The modern design complements the inviting atmosphere, contributing to the hotel's appeal as a comfortable sanctuary. The beds, in particular, receive high commendations for their exceptional comfort, ensuring guests enjoy restful nights. Although the rooms might be compact, they offer functional layouts and stylish decor, meeting the expectations for a pleasant stay in the city.
The staff at Distrikt Hotel are frequently noted for their warmth and professionalism. Their friendly demeanor and readiness to assist enhance the overall guest experience, with many visitors remarking on their exceptional hospitality. From offering valuable local advice to handling unexpected situations with grace, the staff consistently impress guests with their service.
Though breakfast at the hotel sees mixed reviews due to limited options, guests find solace in nearby dining alternatives. The hotel's free WiFi is reliable and complements the experience, albeit supplemented by a daily urban destination fee, which offers other perks such as bottled water and drink tickets.
Overall, Distrikt Hotel offers good value for money, balancing cost and quality effectively. While there may be some minor areas of improvement, the hotel's strengths in hospitality, cleanliness, location, and comfort contribute significantly to positive reviews, making it a preferred choice for travelers seeking a memorable stay in New York City.
The Manhattan at Times Square receives a predominantly positive reception for its impeccable location. Nestled in the bustling heart of New York City, the hotel is within walking distance of Times Square, Broadway theaters, Central Park and several subway stations. This unbeatable centrality allows guests to immerse themselves fully in the city’s vibrant energy, making it a prime choice for tourists eager to explore major attractions.
In terms of staff, the consensus is largely favorable. Front desk personnel, bellboys and cleaning staff are frequently noted for their friendliness and helpfulness. Specific employees such as Trey, Michelle and Amma have garnered commendation for their exceptional service, further enrichening guests' experiences with their accommodating attitudes and efforts to go above and beyond.
However, the hotel falters in several areas. Breakfast, described by many as a "grab and go" service, lacks diversity and quality. Guests often find the minimal offerings of a muffin or croissant, a piece of fruit and a drink insufficient. The absence of a proper dining area exacerbates the issue, pushing guests to seek more satisfying options outside.
Room conditions are another sore point. Although some reviews mention spacious and comfortable accommodations with great city views, numerous others highlight the rooms' outdated state and cleanliness issues. Common complaints include dirty carpets, peeling wallpaper and worn-out furniture. Maintenance problems like non-functional air conditioning, broken fixtures and cleanliness lapses add to guest dissatisfaction.
Cleanliness, overall, is a recurring concern. While the lobby maintains a semblance of tidiness, this is not mirrored in the guest rooms, which are frequently criticized for stained linens, dirty bathrooms and mold issues. Even though some areas like the lobby are presentable, the hotel's comprehensive need for renovations and stricter cleaning practices is evident.
The hotel offers free WiFi, which is reliable in the lobby but inconsistent in the rooms. The gym, although clean and free to use, has outdated equipment and has been noted as sometimes being out of order.
Families might find the hotel's location advantageous for nearby adventures, but noise and small room sizes could be a challenge. Despite the presence of many children due to group tours and school trips, noise and space constraints might deter those seeking tranquility.
Nightlife enthusiasts will appreciate the proximity to Times Square’s entertainment offerings, although noise from the bustling city can be an issue due to inadequate sound insulation in rooms.
In summary, The Manhattan at Times Square excels due to its central location and generally friendly staff, but it falls short in providing a fully satisfactory experience in terms of breakfast, room conditions, cleanliness and amenities. Significant improvements in these areas are necessary to align with guests' expectations for a comfortable and modern stay.
This hotel is a calm oasis in the heart of New York City's most vibrant area. It has 795 spacious rooms and suites that offer a unique, birds-eye view of NYC. Its 23,500 square feet of well-appointed event space make it the ideal choice for business travel.
Summary of reviews
Summarized by AI
Overall, guests have had a great experience at Hyatt Regency Times Square. The hotel's prime location in the heart of Times Square is a major highlight with easy access to all the major attractions. Despite being busy, the hotel offers excellent facilities and services. Guests have given very positive reviews, praising the overall quality of the hotel. While some have noted the slightly outdated look of the hotel, this does not detract from the great experience they had. If you're looking for a top-notch hotel in New York City, Hyatt Regency Times Square is definitely worth considering.
Hyatt Place New York City/Times Square stands out as an exceptional choice for travelers due to its prime location, cleanliness and excellent service. Situated in the heart of Manhattan, just a short walk from major attractions like Times Square, Penn Station and Central Park, the hotel's location is consistently praised for its convenience and accessibility, making it ideal for both sightseeing and business activities. Guests often highlight the neighborhood's safety and quietness despite its bustling surroundings.
The breakfast offerings generally receive positive remarks for their variety and quality with many guests appreciating the inclusive nature of the meal. However, the small breakfast area often becomes crowded, leading to long lines and a somewhat chaotic experience. Staff efficiency in managing the breakfast rush is noted, though the repetitive nature of the menu and the use of disposable tableware are minor points of criticism.
Dining at the on-site bar and restaurant adds to the convenience of staying at the hotel. Although the dinner menu could benefit from a wider selection, guests enjoy the meals and commend the service, particularly mentioning the excellent bartender, Andreis. Alternative dining options are readily available in the surrounding area.
Rooms at the Hyatt Place New York City/Times Square are clean and modern with comfortable beds, offering a functional and cozy ambiance. While the room sizes are often described as small, particularly for families and groups, the diligent housekeeping team ensures a tidy and pleasant environment with daily cleaning services. Some noise issues and a lack of certain amenities like microwaves and safes are noted, but these do not overshadow the overall positive experience of cleanliness and comfort.
Cleanliness is a standout feature, as both rooms and common areas are meticulously maintained with guests frequently describing the property as spotless. The housekeeping staff receive high praise for their thoroughness and attention to detail, contributing to a welcoming atmosphere throughout the hotel.
The hotel's staff are often highlighted as one of the best aspects of the stay with numerous guests appreciating the friendly, helpful and professional demeanor of the employees. Specific staff members like Fransisco, Rosa and Kevin are frequently commended for their exceptional service. The supportive nature of the staff enhances the overall guest experience, making the hotel a comfortable and inviting place to stay.
While the complementary WiFi generally meets the needs of most guests with stable and fast connections, there are occasional complaints about connectivity issues and limited access, suggesting an area for improvement.
The gym facilities, although small and located in the basement, are well-equipped and satisfactory for most guests. Recommendations for additional cardio machines and better ventilation are noted, but overall, the gym provides a decent workout space.
Parking can be challenging due to the lack of on-site facilities with nearby garages offering expensive and sometimes unreliable options. Despite these challenges, alternatives are available within a short walking distance.
Families find the hotel a commendable choice due to its family-friendly atmosphere and proximity to various attractions. Although the rooms might feel snug, especially for larger families, the hotel accommodates their needs well and the overall value is considered excellent.
The main beds receive high praise for their comfort and cleanliness, providing a positive sleeping experience for many guests. However, the sofa beds are less comfortable and could benefit from improvements.
In summary, Hyatt Place New York City/Times Square combines an unbeatable location with cleanliness, comfort and friendly service, offering excellent value for money and making it a highly recommended option for visitors looking to explore New York City.
The Sheraton New York Times Square Hotel enjoys resounding praise for its prime location, which places guests at the heart of Manhattan, mere steps away from iconic attractions such as Times Square, Central Park and Broadway theaters. This strategic position offers ease of access to subway stations and major sites like the Museum of Modern Art (MoMA) and Rockefeller Center. The convenience of nearby airports and surrounding dining and shopping options further enhances the overall guest experience, making it an exceptional base for exploring New York City.
Breakfast at the hotel elicits mixed reactions. Many guests appreciate the American variety, cleanliness and friendly service, though long waiting times, high prices and limited options for those with dietary restrictions are common grievances. Similarly, the dinner experience is varied but generally positive. Guests highlight the quality of food and service, especially at the Library Bar, despite some criticisms about the restaurant aesthetics and availability of mixed drinks.
Rooms at the hotel are noted for their cleanliness, comfort and impressive city views from higher floors. However, complaints arise about the small size and outdated furnishings, along with issues like noisy air conditioning and inadequate soundproofing. The mixed reviews extend to the cleanliness of the rooms, where efforts by the diligent cleaning staff are recognized, but lapses in thoroughness are occasionally reported.
Staff experiences vary widely. While some guests laud the helpfulness and professionalism of certain employees, particularly in housekeeping and bell services, the reception staff often receive harsh criticism for rudeness and inefficiency, which detracts from the overall guest experience.
Wi-Fi access is another pain point with many guests finding the extra cost unreasonable and the quality of service inconsistent. Complimentary Wi-Fi for Marriott Bonvoy members is a plus, but connectivity issues remain a frequent source of frustration.
The hotel's gym is well-regarded for its extensive equipment and cleanliness, providing a satisfactory fitness experience despite occasional minor issues. Parking, although available, is often described as expensive with some maintenance concerns related to the parking garage.
The beds receive mixed reviews; some guests find them comfortable, while others consider them too small or uncomfortable due to hard, noisy mattresses. These mixed experiences contribute to the overall perception that the hotel may not fully meet expectations for a four-star rating.
Business travelers will find adequate facilities such as conference rooms and a business service center, though some operational concerns and security issues have been noted. Despite these shortcomings, the efficient front desk staff and additional amenities like the gym make it a worthwhile option for business purposes.
In summary, the Sheraton New York Times Square Hotel is lauded for its unbeatable location and convenience, but improvements in service, room quality and amenities are necessary to uphold the four-star standard and enhance the guest experience.
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