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Summary of reviewsNovotel Manchester West enjoys a prime location near the M60 motorway in Worsley, giving guests the advantage of convenience and tranquility. Proximity to attractions like RHS Bridgewater Gardens, Manchester city center and Trafford Centre makes it suitable for both business and leisure travelers. The surrounding area is ideal for canal walks and visits to local pubs and restaurants.
Breakfast receives high praise for its variety and quality. Guests appreciate the wide selection of cooked and continental options and the pleasant ambiance of the dining area. While some minor issues such as occasional cold food or service lapses were noted, breakfast is generally seen as offering excellent value.
Dinner experiences are mixed, but many guests find the food tasty, fresh and well-presented, particularly enjoying items like pulled pork and fish and chips. Despite some reports of limited menus and slow service, the restaurant is appreciated for its atmosphere and knowledgeable staff, making dining a generally enjoyable experience.
Rooms at the hotel are frequently described as spacious, clean and comfortable, featuring modern interiors and necessary amenities. While some decor and fixtures show signs of aging, the overall value provided by the accommodations is generally positive.
Cleanliness is highlighted with many guests noting spotless rooms and high standards maintained by the housekeeping staff. However, some reviews point out areas needing more thorough cleaning and updates.
A committed and friendly staff significantly enhances the guest experience. Visitors commend the team's helpfulness and professionalism across all areas of the hotel, leaving a lasting impression on many.
The WiFi experience is mixed; some guests enjoy strong, reliable connections while others face intermittent issues, particularly in guest rooms. The gym attracts positive feedback for its well-maintained equipment and 24-hour access, though additional space and variety could improve the facility.
Parking is ample, secure and convenient, often highlighted by guests. However, occasional congestion and lighting issues are noted. EV chargers are available, adding convenience for electric vehicle users, though some reliability issues have been reported.
Families find the hotel particularly accommodating with spacious, well-equipped rooms and a children's play area. Staff friendliness and the varied breakfast options cater well to families.
Beds are predominantly comfortable with many reviews highlighting the quality and cleanliness of the mattresses. Sofa beds, however, often receive criticism for their discomfort.
Overall, Novotel Manchester West offers good value in its three-star category, providing a clean, budget-friendly option for travelers. Despite areas needing refurbishments and minor service issues, guests generally find their stay satisfactory and the hotel remains a practical choice for various visitors' needs.
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