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Summary of reviewsMercure Brive is favorably highlighted for its strategic location near the highway, offering travelers convenient access to the motorway, making it an ideal stopover for those on long journeys. The tranquil setting, emphasized by its greenery and peaceful environment, is complemented by amenities such as a relaxing pool and pleasant dining experiences. Guests consistently appreciate the delicious breakfast for its quality and selection, often praising the attentive service provided by the staff, although some find it on the pricier side. The dinner experience at the hotel is also well-received, with guests enjoying the meals and family-friendly options, despite a lack of service on Sunday evenings.
The rooms receive mixed feedback, with guests valuing the cleanliness and comfort of the beds, supported by thoughtful amenities like coffee and tea provisions. However, the limited room size and occasional noise from the motorway are noted drawbacks, alongside concerns about outdated decor and maintenance issues. The hotel is recognized for its overall cleanliness, despite a few areas needing refurbishment.
The staff at Mercure Brive stand out for their friendliness and professionalism, consistently enhancing guests' experiences with their welcoming and helpful demeanor. The pleasant pool area adds to the hotel's charm, offering a comfortable spot for relaxation, although it is close to the restaurant, which may affect privacy.
While the hotel provides essential comforts, some guests question its four-star rating, feeling that services and facilities fall short of Mercure’s typical standards. Improvements in room size, decor, and amenities could align the hotel more closely with the expectations of a renowned hotel chain. Nonetheless, Mercure Brive manages to deliver a satisfying experience, especially for those valuing convenience, friendly service, and a clean environment.
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