InfoSummary of reviewsHotel Baztan is highly regarded for its superb location in the serene Baztan Valley. Nestled just a short drive away from Elizondo, the hotel offers an idyllic and tranquil atmosphere. Guests frequently compliment the stunning views and picturesque landscape, highlighting the perfect setting for excursions and peaceful walks. While the need for a car to access nearby towns is noted, the convenience for exploring the wider region makes it an excellent base.
The hotel's dining experience receives widespread acclaim, particularly for dinner. Guests praise the quality and deliciousness of the meals, the variety of options and the friendly service of the dining staff. Although a few encountered issues like lack of air conditioning in dining areas and limited service times, the overall dining experience, especially on the terrace, is lauded. In contrast, breakfast reviews are mixed with many guests suggesting improvements in variety and quality despite some positive mentions of delicious and satisfying options.
The pool stands out as a major highlight, receiving rave reviews for its cleanliness, impressive size and the surrounding pleasant atmosphere enhanced by a poolside bar. It's a popular spot for relaxation, adding significantly to the guest experience despite occasional off-season closures.
Guests appreciate the spacious and clean rooms of Hotel Baztan, often noting the comfort of the beds and serene views from balconies. However, some guests feel the décor and furniture are outdated and the absence of air conditioning can lead to discomfort during warmer months. Cleanliness across the hotel is generally praised, although sporadic issues like insufficiently cleaned bathrooms and occasional hair in corners were reported.
The staff garners mixed reviews but leans positively with many guests expressing satisfaction with the friendly and attentive service provided, particularly by the waitstaff. There are a few criticisms aimed at the reception staff for being uninviting at times.
Overall, Hotel Baztan especially shines for its serene location, high-quality dinner options and exceptional pool, making it a favored retreat for guests seeking both relaxation and accessibility to the beautiful Baztan Valley. Show more
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Family Friendly Hotel
Hotel with Swimming Pool
Pool Lap Lanes Outdoor Pool
Accessible Hotel
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