Playa Azul Cozumel
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Summary of reviewsPlaya Azul Cozumel is highly regarded for its tranquil beachfront setting on the serene north end of the island, providing guests with a peaceful escape yet convenient access to downtown Cozumel and the airport. The idyllic location offers direct access to a swimmable beach with crystal-clear waters perfect for snorkeling, making it a popular choice for water sports enthusiasts and those seeking relaxation amidst stunning ocean views and breathtaking sunsets.
Guests consistently praise the satisfying breakfast experience, highlighting the diverse and freshly prepared buffet options that cater to various tastes. The delightful dining options extend to dinner, with quality seafood and diverse menu selections available, both at the hotel restaurant and at nearby eateries, ensuring guests leave satisfied regardless of their dining choice.
The spacious and clean rooms are consistently noted for their comfort, with stunning ocean views enhancing the guest experience. While some find the decor quaintly colonial and slightly outdated, the overall charm of the hotel remains intact, thanks to its immaculate maintenance and efficient air conditioning.
The hotel's commitment to cleanliness is a defining feature, with guests frequently commending the spotless accommodations and the diligent cleaning staff. Complimentary WiFi has recently improved, offering generally reliable connectivity, complementing the serene environment of the property.
The exceptional staff is continuously praised for their friendliness and professionalism, creating a warm, welcoming atmosphere and making guests feel part of the Playa Azul family through personalized service and attentive care. A standout feature, the on-site spa offers reasonably priced and highly recommended treatments, adding to the hotel's relaxing appeal.
The pool area is appreciated for its warm water and cleanliness, providing a perfect backdrop for a laid-back vacation with ample lounge chairs available. Meanwhile, the beach is celebrated both for its beauty and excellent snorkeling opportunities, complete with comfortable loungers and efficient service, including delicious options at the beachside restaurant.
Playa Azul Cozumel is especially attractive for families, offering a charming, family-friendly atmosphere where children under 12 stay free. The relaxed vibe and welcoming staff make it an ideal setting for creating lasting family memories in a supportive environment.
Overall, Playa Azul Cozumel stands as an excellent choice for travelers seeking a picturesque and peaceful getaway, fulfilling expectations for relaxation, comfort, and leisure in a beautiful beachfront setting.
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Guests consistently praise the satisfying breakfast experience, highlighting the diverse and freshly prepared buffet options that cater to various tastes. The delightful dining options extend to dinner, with quality seafood and diverse menu selections available, both at the hotel restaurant and at nearby eateries, ensuring guests leave satisfied regardless of their dining choice.
The spacious and clean rooms are consistently noted for their comfort, with stunning ocean views enhancing the guest experience. While some find the decor quaintly colonial and slightly outdated, the overall charm of the hotel remains intact, thanks to its immaculate maintenance and efficient air conditioning.
The hotel's commitment to cleanliness is a defining feature, with guests frequently commending the spotless accommodations and the diligent cleaning staff. Complimentary WiFi has recently improved, offering generally reliable connectivity, complementing the serene environment of the property.
The exceptional staff is continuously praised for their friendliness and professionalism, creating a warm, welcoming atmosphere and making guests feel part of the Playa Azul family through personalized service and attentive care. A standout feature, the on-site spa offers reasonably priced and highly recommended treatments, adding to the hotel's relaxing appeal.
The pool area is appreciated for its warm water and cleanliness, providing a perfect backdrop for a laid-back vacation with ample lounge chairs available. Meanwhile, the beach is celebrated both for its beauty and excellent snorkeling opportunities, complete with comfortable loungers and efficient service, including delicious options at the beachside restaurant.
Playa Azul Cozumel is especially attractive for families, offering a charming, family-friendly atmosphere where children under 12 stay free. The relaxed vibe and welcoming staff make it an ideal setting for creating lasting family memories in a supportive environment.
Overall, Playa Azul Cozumel stands as an excellent choice for travelers seeking a picturesque and peaceful getaway, fulfilling expectations for relaxation, comfort, and leisure in a beautiful beachfront setting.
Boutique-style Hotel
Located in the northern hotel zone, this boutique hotel offers a more secluded and relaxed atmosphere. It is known for its personalized service and beachfront access, providing a stylish and intimate experience.
Hotel near The Beach
Located on the north side of Cozumel, this hotel provides immediate beach access. It's known for its tranquil environment and proximity to the ocean.
Hotel for Honeymoon
A small, charming, and family-run oceanfront hotel, Playa Azul offers an intimate and personalized experience. It's an ideal choice for honeymooners seeking a home-away-from-home atmosphere with a perfect blend of comfort and personalized service.
Hotel with Spa
This hotel features Savia Spa, which offers a range of treatments including deep tissue massage, Ayurvedic treatments, body scrubs, body wraps, and aromatherapy. Despite being described as a small spa, the variety of specialized services indicates a focus on wellness.
Dog Friendly Hotel
This hotel welcomes pets and has specific pet policies in place to ensure the comfort and safety of all guests. They allow a maximum of two pets under 10 kilos per room and provide a special towel for your pet's use. Pets must be kept on a lead in public areas.
Romantic Hotel
This hotel offers a romantic setting with excellent service and a relaxing atmosphere. The location is perfect for couples seeking tranquility and beautiful views, providing a memorable and intimate experience.
Hotel with Swimming Pool
This hotel features a beachfront pool with comfortable lounge chairs and umbrellas, providing a perfect setting for relaxation. Guests can enjoy the stunning ocean views while taking a refreshing dip in the pool.
Heated Pool Outdoor Pool
Hotel with Parking
Located on the northern hotel zone, this hotel offers parking for guests. Its location provides convenient access to nearby attractions and beaches, enhancing the overall experience.
Accessible Hotel
Playa Azul Cozumel has rooms for people with disabilities, offering wheelchair access to facilities. These rooms include a portable toilet, reclinable chair, and a bathroom with a grab rail and hand shower.
4-Star Hotel
This hotel is known for its tranquil atmosphere and beachfront location. It features comfortable rooms, an excellent restaurant, and a relaxing pool area. It's a great option for travelers seeking a peaceful retreat.
Hotel with Outdoor Pool
Playa Azul Cozumel features an outdoor pool and a private beach area, offering guests a blend of relaxation and beach activities. The hotel is also close to town, providing easy access to local attractions.
Hotel with Heated Pool
This 4-star hotel offers a heated swimming pool as a key feature for guests. Situated on a private beach, the hotel provides a comfortable stay with pool views available from some rooms.
Beachfront Hotel
Family Friendly Hotel
Business Hotel
Guest Reviews
Playa Azul Cozumel boasts an exceptional location on the serene north end of the island, offering guests a tranquil escape from the bustling town center. This idyllic beachfront property is ideal for those seeking a peaceful retreat with the convenience of being just a short drive away from downtown Cozumel and the airport. The hotel's setting provides direct access to a beautiful, swimmable beach with crystal-clear waters that are perfect for snorkeling, making it a favored destination for water sports enthusiasts and sun seekers alike. Visitors appreciate the hotel's quiet atmosphere and the stunning views of the ocean and sunsets, allowing for relaxation and rejuvenation. While it is slightly removed from the hustle and bustle of San Miguel, the proximity to dining options and easy access via taxi ensures guests can enjoy the best of both worlds. Additionally, the friendly and attentive staff contribute to the overall delightful experience at Playa Azul Cozumel, making it a cherished choice for travelers looking for a picturesque and peaceful getaway.
Playa Azul Cozumel offers a breakfast experience that is both satisfying and varied, providing an excellent start to the day for its guests. The breakfast buffet is often described as wonderful, with a diverse array of options that cater to different tastes. Freshly prepared omelets, waffles, pancakes, and a variety of regional hot dishes are some of the highlights that guests appreciate. Many reviews mention the hearty, freshly cooked meals and the extensive selection, including fresh fruit, cereals, and bread. The service is noted to be friendly and accommodating, enhancing the breakfast experience. The included breakfast is often praised for exceeding expectations, with guests enjoying the beautiful setting by the beach. While some guests feel that there could be more variety, the general consensus is that the breakfast at Playa Azul Cozumel is a delightful and complimentary addition to the stay, offering great value and making mornings a treat.
Playa Azul Cozumel offers a delightful dining experience with both its in-house restaurant and the popular Lobster House across the street. Guests frequently enjoyed their meals with views overlooking the ocean, describing the food and beverages as excellent and praising the staff for their great service. The menu boasts a mix of quality seafood dishes and diverse options, which many found to be satisfying and delicious.
While some found the restaurant's prices to be on the higher side and expressed desire for more variety, others enjoyed the convenience and quality of the dining options available, including a delicious dinner buffet and chef-prepared dishes like perfectly cooked filet mignon and fresh fish.
Those who chose to dine in town or at nearby eateries also spoke highly of their experiences, emphasizing the easily accessible dining options by taxi. Overall, regardless of where guests chose to dine, many left satisfied, enjoying what Playa Azul Cozumel and its neighboring restaurants had to offer.
Playa Azul Cozumel offers a delightful stay with its spacious, well-equipped rooms, where comfort and cleanliness are consistently highlighted by guests. Many rooms boast stunning ocean views directly from their balconies, allowing the soothing sound of waves to enhance the experience. The air conditioning is praised for its efficiency, ensuring a cool respite from the tropical heat. While some reviews mention that the rooms are starting to feel a bit outdated, the overall charm remains, with immaculately clean interiors and comfortable beds frequently noted. The colonial style of the hotel adds character, although certain modern amenities may be limited. Despite this, guests appreciate the hotel's excellent maintenance and welcoming atmosphere. Suites provide an extra touch of luxury with larger spaces and wonderful views. Guests enjoy the easy beach access, adding to the overall relaxing experience at this quiet, wonderfully located retreat.
Playa Azul Cozumel receives mixed feedback on its bedding, but there are many positive remarks about the beds being comfortable and conducive to a good night's sleep. Many guests found their beds to be extremely comfortable, with some mentioning that the mattresses are firm, which suited their preferences well. The hotel appears to take effort in creating inviting surroundings, complete with lovely linens and thoughtful touches like towel swans and fresh flowers on the beds.
The firmness of the mattresses is noted as a frequent observation among guests, with several expressing satisfaction that this was perfect for their needs. Some visitors did find the beds too firm, suggesting that perhaps newer or softer mattresses would enhance comfort for a wider range of guests. Still, others were pleasantly surprised by the cozy and comfortable feel of the beds, particularly appreciating the added cushioning of egg crate mattresses and plenty of extra pillows for additional support.
Overall, the bedding at Playa Azul Cozumel garners a largely positive impression, with its comfort and cozy setting receiving commendation, despite varying personal preferences when it comes to firmness.
Playa Azul Cozumel consistently shines in the realm of cleanliness, offering guests an orderly and well-maintained environment. The hotel is praised for its spotless accommodations and neat grounds, with the cleaning staff receiving accolades for their daily diligence in keeping rooms and the hotel immaculate. Many reviewers highlight the comfortable and clean rooms, noting attention to detail such as changing all beds and comforters effectively. Despite minor suggestions for improvement, the majority of feedback emphasizes the property's pristine condition, extending from the lobby to the pool area. Guests also appreciated the accommodating and friendly staff, who played a pivotal role in ensuring a clean and pleasant stay. The property’s size is noted as small, which might contribute to the personalized and attentive care in maintaining its cleanliness. Additionally, the hotel's beach and snorkeling areas are clean and inviting, providing a tranquil escape that complements the tidy ambiance inside. Playa Azul Cozumel proves to be a commendable choice for travelers seeking a clean and serene getaway, with its facilities continually described as being in immaculate shape.
Playa Azul Cozumel is renowned for the exceptional quality of its staff, who consistently receive high praise for their friendliness, helpfulness, and professionalism. Visitors frequently highlight how the staff goes above and beyond to ensure an enjoyable stay, accommodating any needs with a warm and welcoming demeanor. Many guests note the personalized service and the feeling of being part of the Playa Azul family, with familiar staff members recognizing and embracing guests, creating a genuine sense of hospitality. Despite a few instances of cafeteria staff being perceived as serious, the overall impression is one of a dedicated team eager to assist, whether it involves arranging transportation, providing recommendations, or facilitating excursions. The staff's attentive nature is evident in their ability to remember guest preferences, with some having served at the hotel for many years, contributing to the boutique ambiance of the property. Their efficient and cheerful service, extending from the front desk to housekeeping, further enhances the experience by fostering an atmosphere of care and attentiveness. Overall, the staff of Playa Azul Cozumel is consistently acknowledged as a standout feature, ensuring that guests leave with fond memories of their time in this idyllic location.
When visiting Playa Azul Cozumel, guests can expect varying experiences with the hotel's WiFi service. Recent reviews highlight significant improvements in coverage, with many praising the excellent WiFi throughout the property. Once stabilized, the fast internet connection serves well across the hotel's grounds, allowing guests to stay connected effortlessly during their stay. Although some experienced spotty service initially, this seemed to resolve quickly, ensuring a consistent connection throughout their visit. Guests noted that WiFi worked very well for them, whether indoors or outdoors, and improvements in coverage have been well received. However, issues with instability and poor quality were mentioned occasionally, indicating that while not perfect, the Wi-Fi service has shown notable progress. Overall, Playa Azul Cozumel provides a generally positive WiFi experience, with increasing reliability enhancing the enjoyment of the serene and accommodating environment.
At Playa Azul Cozumel, the spa emerges as a highlight for guests seeking relaxation and rejuvenation. Visitors have expressed their delight with the fabulous spa experience located conveniently on-site. The spa is favored for its reasonable rates and offers a range of services, including massages and facials. Many guests rave about the wonderful head, neck, and shoulder massages, along with other treatments, appreciating the competent massage therapists who deliver services comparable to those found at luxury establishments like the Four Seasons. The overall service at the spa is often described as amazing, with many recommending it to anyone looking to unwind during their stay. With such positive feedback, the spa at Playa Azul Cozumel stands out as a must-try for those seeking a serene escape.
The pool area at Playa Azul Cozumel receives high praise from guests for its welcoming atmosphere and cleanliness. With warm water and a well-maintained environment, the pool offers a relaxing experience for visitors. Guests frequently highlight the abundance of lounge chairs available both at the poolside and beach, ensuring a comfortable spot for everyone to unwind. The combination of a beautiful pool area and a private beach makes it an idyllic setting, especially with the added benefit of breathtaking ocean views from pool-adjacent rooms. The ease of access to the pool, beach, bar, and restaurant adds to the convenience for those seeking to enjoy their time without venturing far. While some reviewers noted room for improvement in pool maintenance at times, the overall impression is of a pleasant and inviting space, complemented by excellent opportunities for snorkeling off the beach. Despite the pool's relatively modest size, the overall beach entry and setting create a perfect backdrop for a laid-back vacation experience.
Playa Azul Cozumel boasts an enviable location on one of the best beachfronts in Cozumel, offering guests a perfect balance of relaxation and adventure. The beach is characterized by its crystal-clear waters and pristine sand, making it an ideal spot for families with children, as well as those seeking peace and quiet. Despite its relatively small size, the private beach is meticulously maintained and offers plenty of comfortable loungers and palapas, ensuring guests can enjoy the tranquility without feeling crowded.
Snorkeling enthusiasts will be thrilled with the underwater paradise right off the shore, where a vibrant array of fish and marine life can be seen just a short swim away. The accessibility of snorkeling directly from the beach is consistently praised, with the reef teeming with colorful creatures making it a standout feature of the hotel. The convenience of direct beach access, combined with the hotel's inviting amenities, enhances the overall experience.
Visitors often mention the friendly and attentive staff who provide excellent service, contributing to the laid-back and welcoming atmosphere. For those seeking sustenance, the beachside restaurant offers good value with delicious options, and the bar serves refreshing cocktails to perfectly complement a day by the sea. The beautiful ocean views from the rooms and throughout the beachfront area add to the hotel’s appeal, making it a superb choice for beach lovers and snorkelers alike.
Playa Azul Cozumel offers a truly charming and family-friendly experience, perfectly suited for families, particularly those with small children. The atmosphere is calm and comfortable, and the staff is attentive and welcoming, creating a home-away-from-home feel. Families have been visiting this resort for years, drawn to its relaxed, low-key vibe that provides an ideal setting for family vacations and a fantastic holiday experience.
This small, open-air boutique hotel features a lovely little beach and offers great snorkeling opportunities, ensuring that both adults and children can enjoy their time by the sea. Families with young children will find everything they need, including helpful provisions like pack 'n plays and the convenience of children under 12 staying free. The wait staff makes guests feel like part of their family, often going the extra mile to accommodate groups by arranging tables together.
While Playa Azul Cozumel is away from the hustle of downtown, its location is convenient enough for families to enjoy everything the area has to offer without feeling too isolated. Guests highlight the peaceful environment, which is an excellent choice for those seeking relaxation without the necessity of constant entertainment. Playa Azul Cozumel stands out as a wonderful choice for a family destination, offering memorable experiences and building lasting traditions with loved ones in a supportive and caring environment.
Nestled in the beautiful surroundings of Cozumel, Playa Azul offers a charming boutique hotel experience with an ocean view from every room. While some guests have noted that it feels more akin to the coziness of a Hampton Inn than a grandiose four-star establishment, others emphasize the excellent value for money and would gladly return for future visits. The hotel boasts attentive service that some guests have compared to five-star standards, with personalized experiences that include heartfelt interactions with staff members like Carlos and Juan. Playa Azul features two inviting pools and provides opportunities for snorkeling right on the doorstep, enhancing the appeal for travelers seeking both relaxation and adventure. Culinary experiences are highly praised, with exceptional food that leaves a lasting impression. The hotel's intimate size, with fewer than fifty rooms, ensures personalized attention and a feeling of exclusivity, much appreciated by guests who equate their massage experiences to those at luxury establishments like the Four Seasons. All in all, Playa Azul Cozumel is a good choice for visitors seeking a cozy boutique stay with breathtaking views and memorable service.
The outdoor pool at Playa Azul Cozumel is consistently praised for its appealing attributes. Guests highlight its very nice quality and generous size, making it an inviting spot for relaxation. Accessibility is noted as seamless, ensuring guests can effortlessly enjoy the poolside amenities. Additionally, the area offers plenty of seating both by the beach and pool, providing ample space for guests to unwind. Guests also commend the great service which complements the overall poolside experience.
Playa Azul Cozumel is a delightful getaway that truly embodies the essence of a boutique hotel. It's located right on the water, offering guests a serene and intimate atmosphere that distinguishes it from the more expansive mega-resorts in the area. The charming hotel boasts a quaint and laid-back vibe, perfect for those seeking a tranquil escape with authentic Mexican flair. With just 50 rooms, this small, locally owned retreat provides an amazing experience with exceptional service and a cozy ambiance. Guests adore the inviting classic clementine-colored decor, adding to the hotel's authenticity and charm. Playa Azul Cozumel is a wonderful option for anyone looking for a peaceful, quiet stay in a picturesque beachfront setting.
Playa Azul Cozumel emerges as a haven for romance and tranquility, delighting couples seeking a serene beach experience. Ideally suited for honeymooners and anniversary celebrations, it offers a quiet and intimate setting that feels perfect for romantic retreats. The atmosphere is crafted to foster relaxation, making it a paradise for mature guests looking to escape the hustle and bustle without children. Couples are enchanted by the magnificent room preparations tailored for romance, the intimate service, and scenic surroundings. Its cozy comfort and peaceful environment make it a charming choice for those wanting a quiet vacation, with beautiful water and interesting people further enhancing the romantic getaway experience.
Playa Azul Cozumel is an idyllic getaway, perfectly situated along the pristine shores of Cozumel, offering a stunning oceanfront experience. The hotel's remarkable location places guests directly on the beach, providing a tranquil and intimate setting that feels both private and welcoming. For those looking to unwind, the beachfront is impeccably maintained with plenty of seating, excellent service, and delightful amenities, including a beachfront bar and food service. The small, scenic strip of shoreline is ideal for families with small children, while snorkeling enthusiasts will appreciate the vibrant reef and clear waters just steps away from their comfortable accommodations. Despite its intimate size, the hotel is equipped with all necessary conveniences and modern amenities, ensuring a relaxing and enjoyable stay. Overall, its proximity to the airport, combined with a peaceful atmosphere and superb beachfront access, makes it an exceptional choice for travelers seeking a serene coastal retreat.
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Location
Breakfast
Dinner
While some found the restaurant's prices to be on the higher side and expressed desire for more variety, others enjoyed the convenience and quality of the dining options available, including a delicious dinner buffet and chef-prepared dishes like perfectly cooked filet mignon and fresh fish.
Those who chose to dine in town or at nearby eateries also spoke highly of their experiences, emphasizing the easily accessible dining options by taxi. Overall, regardless of where guests chose to dine, many left satisfied, enjoying what Playa Azul Cozumel and its neighboring restaurants had to offer.
Rooms
Beds
The firmness of the mattresses is noted as a frequent observation among guests, with several expressing satisfaction that this was perfect for their needs. Some visitors did find the beds too firm, suggesting that perhaps newer or softer mattresses would enhance comfort for a wider range of guests. Still, others were pleasantly surprised by the cozy and comfortable feel of the beds, particularly appreciating the added cushioning of egg crate mattresses and plenty of extra pillows for additional support.
Overall, the bedding at Playa Azul Cozumel garners a largely positive impression, with its comfort and cozy setting receiving commendation, despite varying personal preferences when it comes to firmness.
Cleanliness
Staff
Wi-Fi
Spa
Pool
Beach
Snorkeling enthusiasts will be thrilled with the underwater paradise right off the shore, where a vibrant array of fish and marine life can be seen just a short swim away. The accessibility of snorkeling directly from the beach is consistently praised, with the reef teeming with colorful creatures making it a standout feature of the hotel. The convenience of direct beach access, combined with the hotel's inviting amenities, enhances the overall experience.
Visitors often mention the friendly and attentive staff who provide excellent service, contributing to the laid-back and welcoming atmosphere. For those seeking sustenance, the beachside restaurant offers good value with delicious options, and the bar serves refreshing cocktails to perfectly complement a day by the sea. The beautiful ocean views from the rooms and throughout the beachfront area add to the hotel’s appeal, making it a superb choice for beach lovers and snorkelers alike.
Family
This small, open-air boutique hotel features a lovely little beach and offers great snorkeling opportunities, ensuring that both adults and children can enjoy their time by the sea. Families with young children will find everything they need, including helpful provisions like pack 'n plays and the convenience of children under 12 staying free. The wait staff makes guests feel like part of their family, often going the extra mile to accommodate groups by arranging tables together.
While Playa Azul Cozumel is away from the hustle of downtown, its location is convenient enough for families to enjoy everything the area has to offer without feeling too isolated. Guests highlight the peaceful environment, which is an excellent choice for those seeking relaxation without the necessity of constant entertainment. Playa Azul Cozumel stands out as a wonderful choice for a family destination, offering memorable experiences and building lasting traditions with loved ones in a supportive and caring environment.
4 Star
Outdoor Pool
Boutique-Style
Romantic
Beachfront
Yes, Playa Azul Cozumel has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
Yes, a spa is available at Playa Azul Cozumel.
Yes, Playa Azul Cozumel welcomes dogs.
Yes, parking facilities are available at Playa Azul Cozumel.
No, Playa Azul Cozumel doesn't have a gym.
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