HAKO HOTEL (MOUNT AUSTIN)

Johor Bahru 1.56163800, 103.77706300 , No.17-02,17-03,17-04, Jalan Austin Height 8/3, Taman Mount Austin, 81100 Johor Bahru, Johor (Show on Map)
7.5
Good


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Summary of reviewsHako Hotel in Mount Austin is praised for its prime location, offering guests convenient access to a vibrant array of dining options, entertainment venues, and amenities. The hotel provides a clean and cozy atmosphere, making it an appealing choice for travelers seeking both comfort and convenience. Guests appreciate the complimentary breakfast, which includes simple yet satisfying options like toast, eggs, and hot beverages, providing a hassle-free start to the day.

The rooms at Hako Hotel are generally well-received, with visitors highlighting their cleanliness and spaciousness. The comfortable beds and pillows are a standout feature, ensuring restful sleep. While some rooms are smaller than expected and have issues with sound insulation and dustiness, the hotel's strategic location and reasonable pricing make it an attractive option for many. Guests also commend the modern appearance and the friendly, professional staff who are readily available to assist with any needs.

Although there are occasional concerns about cleanliness, particularly in the bathrooms, the overall impression of Hako Hotel in Mount Austin is positive. The hotel’s modern aesthetics and well-maintained facilities appeal to guests, offering value for money. Despite some drawbacks, such as noise from nearby karaoke bars, the hotel's excellent location and comfortable accommodations leave a favorable impression on visitors.
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Hotel with Free Wi-Fi
Located in Taman Mount Austin, HAKO HOTEL offers free Wi-Fi. Its proximity to Austin Heights Water & Adventure Park and other attractions makes it a popular choice.

Small Hotel
The 'HAKO' name and specific location might indicate a focused, potentially boutique approach to hospitality. Offers a comfortable and intimate base in Mount Austin.

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Cheap Hotel

Room Types
Deluxe Twin Room The air-conditioned twin room features private bathroom equipped with a shower and a hairdryer. The unit offers 2 beds.

Deluxe Family Room The air-conditioned family room has private bathroom fitted with a shower and a hairdryer. The unit has 2 beds.

Single Room The air-conditioned single room features private bathroom equipped with a shower and a hairdryer. The unit offers 1 bed.

Deluxe Room The air-conditioned double room has private bathroom fitted with a shower and a hairdryer. The unit has 1 bed.

Deluxe Suite This air-conditioned suite includes 1 living room, 1 separate bedroom and 1 bathroom with a shower. This suite offers a flat-screen TV. The unit has 2 beds.

Standard Suite The air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. This suite offers a flat-screen TV. The unit has 2 beds.

Standard Double Room The air-conditioned double room has private bathroom fitted with a shower and a hairdryer. The unit has 1 bed.

Budget Twin Room The air-conditioned twin room features private bathroom equipped with a shower and a hairdryer. The unit offers 2 beds.

Guest Reviews
7.5
Good
Location
Hako Hotel, situated in the heart of Mount Austin, boasts an impressive location that consistently receives positive feedback from guests. This central spot allows easy access to a myriad of dining options, from hip cafes to delightful restaurants, ensuring that food enthusiasts have their fill. The vicinity also includes a variety of amenities, making it convenient for those seeking massage parlors, hair salons, karaoke, and entertainment venues. The hotel's strategic placement makes it easily accessible, inviting guests to explore the lively and bustling surroundings. With plenty of shops and leisure activities nearby, visitors find the location superb for both relaxation and recreation. Amidst its appealing environment, guests appreciate the clean and cozy atmosphere the hotel offers, complementing its advantageous geographic setting. For travelers seeking a blend of comfort and convenience, Hako Hotel represents a value-for-money choice within the vibrant Mount Austin area.

Breakfast
HAKO HOTEL (MOUNT AUSTIN) offers a complimentary breakfast experience characterized by its simplicity and convenience. Guests can expect a range of morning staples available until 10 am at the reception area, including toast with kaya, margarine, or Nutella, along with options of boiled and half-boiled eggs. The selection also includes maggie noodles for a comforting touch. Beverages such as coffee, tea, and 3-in-1 Milo ensure that guests can enjoy a warm start to their day. Many visitors appreciate the inclusion of this light breakfast, finding it a satisfactory, no-frills option to begin their day. Though not everyone was aware of the breakfast at the time of booking, it was a pleasant surprise for those expecting just a bed and room. While one review did mention cleanliness concerns, the overall sentiment towards the breakfast offering is positive, with its straightforward and complimentary nature being a noted highlight.

Rooms
HAKO HOTEL in Mount Austin offers a mix of experiences regarding its room accommodations. Guests frequently highlight the cleanliness and spaciousness of the rooms, contributing to a comfortable stay. The beds and pillows receive particular praise for their comfort, ensuring a good night's sleep for many visitors. The hotel's unique room designs and overall atmosphere add an appealing charm, complemented by the friendly and welcoming staff at the well-presented lobby.

Despite the positive points, guests have mentioned a few concerns. Some rooms are smaller than expected, and there have been occasional issues with dustiness and maintenance, such as sticky floors or stained linen. The lack of windows in certain rooms and weak sound insulation may also reduce comfort for some guests. However, the hotel's location gets positive remarks for its convenience, accessibility, and proximity to various dining options. With its competitive pricing and dual access cards, the hotel stands out as a practical choice for travelers looking for a straightforward yet enjoyable experience.

Beds
HAKO Hotel in Mount Austin offers guests a notably comfortable sleeping experience, highlighted by the spacious and plush beds. Many visitors have commended the hotel's large, soft, and comfy beds that contribute to a restful night's sleep. The mattresses are particularly appreciated for their softness and comfort, often paired with equally comfortable pillows. Clean sheets add to the overall experience, allowing guests to sleep soundly.

However, there are occasional concerns regarding cleanliness, with some guests mentioning stains and hair on the bedcovers which can detract from the overall comfort. Additionally, the presence of loud karaoke music from downstairs can sometimes disrupt the otherwise peaceful environment. Despite these occasional drawbacks, the general consensus remains positive, with the beds being a standout feature in ensuring a pleasant stay.

Cleanliness
Nestled in the vibrant locale of Mount Austin, Hako Hotel impressively matches great location with comfort and clean aesthetics. Many guests find the hotel's environment to be generally clean, with particular praise for the cleanliness of the reception area and bedroom. The rooms themselves are noted for being spacious and comfortable, equipped with clean and comfortable beds and towels. The hotel is described as having modern rooms offered at a good price point, adding to its appeal.

Despite such positive remarks, some areas do fail to meet expectations. The cleaning standards in the bathrooms and certain bedrooms were found to be lacking, with reports of water leakage, stains, and dust being recurrent concerns. Maintenance issues, particularly related to bathrooms, were noted. While some guests enjoyed a clean and convenient stay overall, others felt there was room for improvement in the cleaning regimen. Nonetheless, the convenience of its location, with a variety of eateries and entertainment options such as karaoke right at hand, is a strong point that adds value for those seeking a vibrant place to stay.

Staff
The staff at HAKO Hotel (Mount Austin) receives high praise for their friendliness, responsiveness, and professionalism. Guests consistently mention the warm and welcoming attitude of the reception team, highlighting their efficiency during the check-in process. The accommodating nature of the staff is frequently appreciated, with many guests noting their willingness to assist with requests and changes, ensuring a pleasant stay. Housekeeping appears to be prompt and attentive, contributing positively to the overall experience. While some feedback suggests room for improvement in cheerfulness and flexibility, the consensus is that the service attitude is commendable. The strategic location of the hotel, combined with the courteous demeanors of the staff, makes it a noteworthy option in the area.


No, HAKO HOTEL (MOUNT AUSTIN) doesn't have any pool.

No, a spa isn't available at HAKO HOTEL (MOUNT AUSTIN).

No, HAKO HOTEL (MOUNT AUSTIN) doesn't allow dogs.

No, parking facilities aren't available at HAKO HOTEL (MOUNT AUSTIN).

No, HAKO HOTEL (MOUNT AUSTIN) doesn't have a gym.

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