Info
Summary of reviews'الياسمين' presents a blend of advantages and disadvantages based on the guest reviews. Situated in a quiet, upscale neighborhood near King Abdulaziz International Airport in Jeddah, the hotel provides easy access for frequent travelers. Its peaceful location, combined with friendly and professional staff, contributes positively to the guest experience. The hotel maintains high standards of cleanliness in certain areas and when rooms are well-maintained, they are comfortable and welcoming.
However, the rooms at 'الياسمين' often receive criticism for being small, poorly furnished and inadequately ventilated. Common complaints include dirty bedsheets, presence of cockroaches and lack of basic amenities such as towels, chairs, desks, TV and Wi-Fi. Additionally, shared bathrooms and privacy concerns deter many guests, especially families. Despite some rooms being spacious enough for families, the overall environment and layout are not considered family-friendly.
Cleanliness is another area with mixed reviews. While some guests find the hotel clean and well-maintained, others report significant hygiene issues, including dirty bathrooms and bug-infested linens. The inconsistent cleaning standards highlight a need for improvement in housekeeping practices.
The hotel’s WiFi service is notably unsatisfactory with frequent reports of weak or non-existent signals, making it unreliable for guests needing internet access. On the other hand, parking is generally accessible, although the lack of dedicated parking spaces and occasional disorganization can be troublesome.
In summary, while 'الياسمين' excels in customer service and offers a convenient airport location in a tranquil setting, it requires significant upgrades in room maintenance, cleanliness and amenities to enhance the overall guest experience.
Show moreRead review summaries for all categories
Categories
