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Mercure Penang Beach

Georgetown , 505, Jalan Tanjung Bungah (Show on Map)

7.9

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsMercure Penang Beach is a great choice for a relaxing beach getaway. The hotel is strategically located right in front of a beautiful beach with panoramic views of the sea and guests love the easy access to the private beach. The rooms facing the beach offer an awesome sea view and are spacious, clean and comfortable. The outdoor pool is clean and inviting and families with children particularly appreciated the smaller kids pool. While the breakfast received mixed reviews, the dinner options were delicious and the chef's talents were on full display. The staff were generally friendly and welcoming and the hotel is accessible for guests with disabilities. The parking situation could use improvement, but alternative parking lots were available nearby. Overall, Mercure Penang Beach is a great choice for a relaxing and enjoyable family vacation.
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Pool 1 information:

Location of the pool: Outdoor pool

Business Resort

Resort with Parking

Cheap Resort

Accessible Resort

Resort with Gym

4-Star Resort

Resort with Outdoor Pool

Room Types

Superior Twin Room This twin room features a pool with a view. Featuring free toiletries, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned twin room features a flat-screen TV with cable channels, a private entrance, a minibar, a seating area as well as city views. The unit has 2 beds.

Superior Twin Room with Ocean View This double room has an outdoor swimming pool, seating area and private entrance.

Superior King Room This double room's standout feature is the pool with a view. Offering free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, a minibar, a seating area as well as city views. The unit offers 1 bed.

Superior King Room with Ocean View This double room offers a pool with a view. Providing free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, a minibar, a seating area as well as sea views. The unit offers 1 bed.

Superior Suite Ocean View This suite features a pool with a view. Boasting a private entrance, this spacious suite also includes 1 bedroom, a seating area and 1 bathroom with a shower and a bidet. The air-conditioned suite offers a flat-screen TV with cable channels, a minibar, a wardrobe, a safe deposit box as well as sea views. The unit has 1 bed.

About Mercure Penang Beach

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Guest Reviews

7.9

Good

Location

If you're looking for a peaceful beach getaway in Penang, Mercure Penang Beach is the perfect spot. This hotel is strategically located right in front of a beautiful beach with panoramic views of the sea. Guests love the easy access to the private beach, which is just meters away and the fact that it's within walking distance of a food court. The rooms facing the beach offer an awesome sea view and some even come with their own private beach access. Being on the beachfront, you'll also get to enjoy the cool sea breeze and the sounds of the waves crashing ashore. Despite being close to the beach, the hotel isn't too far from the city center and is easily accessible via public transport. The friendly staff will also help you arrange for taxis or buses if needed. While there aren't many restaurants nearby, the strategic location more than makes up for it. Overall, Mercure Penang Beach is the perfect location for a relaxing staycation by the beach.

Breakfast

Guest reviews of the breakfast at Mercure Penang Beach are somewhat mixed with some guests praising the selection and taste of the food while others express disappointment. Some guests felt that the breakfast was basic or limited in terms of choices, while others found the buffet to be too crowded and chaotic. Some guests felt that the breakfast was not worth the additional cost, while others enjoyed the variety of options available. A few guests noted cleanliness issues with utensils or left over food. However, there were a few standout positive comments about specific items, such as the Nasi Lemak and sambal or comments noting the "excellent" or "superb" quality of the breakfast. Overall, there seems to be room for improvement in terms of variety, quality and service.

Dinner

When visiting Mercure Penang Beach, you can expect a mixed experience when it comes to dinner. While some guests reported bad service and long wait times for food, many others raved about the delicious options on the buffet and regular menus. The CNY buffet dinner received mixed reviews with some guests noting that many dishes on the menu were not available. However, those who did enjoy dinner at the hotel praised the quality of the food and variety of options. There were some complaints about the expensive and unappetizing in-room food menu, but those who ventured out to nearby night markets found tasty alternatives. While not all guests had a perfect dining experience, most agreed that the chef's talents were on full display and worth trying. Just beware of the occasional burnt or overcooked dish, such as the torched club sandwich some guests received.

Rooms

Mercure Penang Beach is a superb hotel with spacious, clean and comfortable rooms. The rooms are modernly decorated and exceed the expectation of the guests. Most reviewers loved the pool and sea view from their rooms, but even the road-view rooms were satisfying. The utilities in the rooms were lacking with old stationary and no laundry bags or toothbrushes provided. The guests appreciated the good space of the rooms, especially the ocean suite with a breathtaking view. The rooms were generally clean, except for some incidents of dirty bed sheets with stains and ants present near the water boiler. Despite the room sizes being small, they were well-maintained and had comfy beds. However, the ocean view suite lacked furniture and some rooms were lacking balconies. Overall, the view, cleanliness and comfort of the rooms were highly praised by the guests, making their stay at Mercure Penang Beach a nice and cosy experience.

Beds

If you're looking for a comfortable place to sleep during your stay in Penang, you won't be disappointed with Mercure Penang Beach. Despite a few negative reviews about the beds being too soft, most guests have had memorable stays on the comfy mattresses. And don't worry if you're traveling with family or friends – the twin beds are big enough to accommodate everyone. Although there aren't always enough extra beds to go around, the double bed rooms are still comfortable. The pillows may not be to everyone's liking (some guests found them too soft), but overall the bed and pillows are described as comfy. The luxurious towels are an added bonus. One guest even called their room "sangat selesa" (very comfortable). However, there were reports of stained bedsheets, so it may be worth double checking their cleanliness upon arrival.

Cleanliness

Guests of Mercure Penang Beach have generally found the hotel to be clean, however some felt that there was room for improvement in this area. Despite some issues with dirty bedsheets, sofas and curtains, guests appreciated the cleanliness of the spacious rooms and nice facilities. Some guests noted that while the rooms themselves were clean, breakfast utensils and windows needed to be paid more attention to. Most guests found the cleanliness to be satisfactory but some suggested that the foreign housekeeping staff may benefit from additional training. The beach was sometimes dirty but in general, the environment was clean. The beach's cleanliness notwithstanding, the good cleaning service was noted by almost all reviewers, its housekeeping staff receiving particular praise.

Staff

The staff at Mercure Penang Beach received mixed reviews with some guests complaining of rude and unhelpful employees. However, many guests had positive experiences with friendly and welcoming staff who were eager to assist with any requests. The room service was lacking in some cases and the restaurant staff could be slow during busy periods, but overall the staff were attentive and quick to resolve any issues. A standout staff member was Mr Sharvin, a front desk officer who was kind and helpful to guests. While there were some negative experiences with specific employees, most guests appreciated the friendly and helpful nature of the majority of the staff.

Pool

The Mercure Penang Beach hotel features a clean and inviting outdoor pool that is perfect for both adults and kids. With towels provided, guests can easily enjoy a swim while taking in the beautiful pool view. Access to the nearby beach is also a plus for those who love the water. While some guests had negative experiences with the pool towels, overall the pool was a highlight of the hotel with many guests enjoying its large size and convenient location. The adjacent gym is also of good standards for those looking to stay active during their stay. Families with children particularly appreciated the smaller kids pool and the ability for kids to easily swim in the main pool. Despite some isolated negative experiences, the pool at Mercure Penang Beach is a great spot to relax and take in the views.

Beach

Mercure Penang Beach is an ideal destination for beach lovers as it is located right in front of a beautiful and clean beach. Guests enjoy the lovely beach ambience and the convenience of being near the beach with easy access just meters away from the hotel. The hotel also boasts a private beach and excellent views of the ocean. Guests can even enjoy the beach view from their rooms or while having breakfast. The beach is not overcrowded and is perfect for morning walks. However, some guests encountered jellyfish in the sea, making it unsuitable for swimming. Despite a few negative reviews regarding the cleanliness of the beach, most guests enjoy their stay and appreciate the strategic location near the beach.

Parking

The Mercure Penang Beach hotel has received mixed reviews regarding their parking arrangements. While some guests found the parking to be easy and hassle-free, others complained about the limited parking space and the need to park at nearby buildings. Some guests even had to share parking with non-hotel visitors or attendants of events happening at the hotel. Some guests mentioned having to pay RM3 for parking at a nearby building, while others criticized the lack of reserved parking for hotel guests. However, some guests did mention that the hotel reduced parking fees after being endorsed in the lobby. Overall, the parking situation at Mercure Penang Beach could use improvement, but alternative parking lots were available nearby.

Family

Mercure Penang Beach is a great destination for a family vacation with its enjoyable activities for kids including the beach and swimming pool. While there were some minor issues, such as limited parking and waiting for utensils, overall guests had a positive experience. The strategic location near the beach and the spacious single beds made the stay even more comfortable and rooms with sea views were a particular highlight. Families found the hotel to be a healing retreat and a hassle-free vacation spot. In summary, Mercure Penang Beach is a great choice for a relaxing and enjoyable family vacation.

Accessible

The Mercure Penang Beach proves to be an accessible option for guests with disabilities, as indicated by the presence of handicap stickers and the special treatment given to handicapped guests. While there may not always be staff available to assist with luggage, the hotel ensures that all rooms are non-smoking for the comfort of all guests. Furthermore, the hotel's easy beach access is a notable plus. However, some guests noted that the bathroom design could be improved for better accessibility. In terms of parking, guests may need to use a neighboring building's parking lot when the hotel's becomes full. It should be noted that there are no nearby conveniences like mini marts.

Yes, Mercure Penang Beach has pool(s) that belong to one or more of the following categories: Outdoor Pool. For more information, read the answers to the Pool questionnaire

No, a spa isn't available at Mercure Penang Beach.

No, Mercure Penang Beach doesn't allow dogs.

Yes, parking facilities are available at Mercure Penang Beach.

Yes, Mercure Penang Beach has a gym.

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