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Summary of reviewsThe Bastau Hotel is noted for its advantageous location in a quiet residential area, providing peaceful surroundings for guests. Its proximity to transport hubs, central sites and essential amenities like shops and markets enhances convenience, despite the area feeling somewhat remote after dark.
Guests have mixed experiences with breakfast, as it is not always provided. However, when available, it is described as varied, homemade and very tasty, significantly enhancing the guest experience.
Many guests praise the spacious, clean and cozy rooms equipped with modern amenities such as air conditioners, refrigerators and comfortable sofas. Despite some critiques regarding bathroom issues and minor inconveniences, the rooms are generally considered peaceful and restful.
Cleanliness is a strong point at Bastau Hotel with many reviews highlighting the well-maintained, cozy and clean atmosphere. Occasional lapses in daily room cleaning and some issues with worn-out linens were noted, but the overall impression remains positive.
The standout feature of Bastau Hotel is its exceptional staff service. The team is frequently described as friendly, helpful and polite, providing a welcoming atmosphere and efficient front desk service at all hours. The owner's personal involvement and staff's willingness to assist with various needs are particularly appreciated.
While experiences with beds vary, many guests found them comfortable, contributing positively to their stay. Although some mention the need for new beds and find the pillows merely functional, clean sheets and towels are consistently appreciated.
Overall, Bastau Hotel is recognized for its convenience, cleanliness and exceptional staff, offering a pleasant and supportive environment for its guests.
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