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Summary of reviewsHotel Celler Auszeit enjoys an exceptional location in the heart of Celle's old town, making it an ideal choice for those keen to explore the local charm. The central position allows easy access to city attractions, numerous restaurants and shops, providing a blend of historical ambiance and modern convenience. The hotel is particularly well-situated for events like the wine festival and despite some noise due to its bustling setting, guests feel that the vibrant location more than compensates for this minor inconvenience.
While the hotel does not offer breakfast, nearby cafés and bakeries provide convenient alternatives, ensuring guests can start their mornings well.
The rooms at Hotel Celler Auszeit are spacious, clean and comfortable. Many guests appreciate the large, well-furnished and bright interiors with super-comfortable mattresses being a common highlight. The quiet rooms, particularly those in the courtyard, ensure a peaceful stay and cleanliness is generally praised with many describing the rooms as spotlessly clean. However, there are occasional issues with maintenance, such as dark interiors, outdated bathrooms and sporadic problems with amenities like Wi-Fi, TV and phone.
The cleanliness standard is largely satisfactory for most guests, although there are some concerns about room and bathroom maintenance and occasional disturbances from animals.
The staff at the hotel receive consistent praise for their friendliness and attentiveness, significantly enhancing the guest experience. They are noted for their willingness to help and accommodate requests, even though the hotel operates without staff physically present at all times. Despite this, the remote team is responsive and efficient.
On the downside, the hotel's free Wi-Fi service has been a frequent source of complaint with many guests reporting unstable or non-functional connections. Another point of criticism involves the occasional issues with bed quality, such as creaking and sagging mattresses, although the majority find the beds comfortable.
Overall, Hotel Celler Auszeit is a highly regarded option for those looking to immerse themselves in Celle's old town, offering a combination of historical allure, modern comforts, clean and spacious rooms and exceptionally friendly staff, despite minor drawbacks in amenities and maintenance.
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