Emaar Al Noor in El Azizia is commended for its strategic and tranquil location. Guests benefit from its proximity to local amenities such as grocery stores, restaurants and efficient transportation options, including taxis and a 24/7 shuttle service to the Holy Mosque, despite the distance being around 3.5 to 4 kilometers. The peaceful environment and the accessibility of essential services enhance the hotel's appeal. Visitors find it a great value for money, balancing calmness with convenience.
The hotel's rooms are lauded for their spaciousness and comfort, making them ideal for families and groups. The large accommodations, new furniture and kitchen facilities, including electric stoves and refrigerators, cater well to longer stays. Cleanliness is a significant strength with rooms and washrooms being well-maintained, although there's room for improvement in housekeeping consistency. The ample room space, despite some outdated furniture and occasional bad smells, makes the hotel an attractive choice, especially during busy seasons.
Cleanliness receives mixed but mostly positive feedback. Guests appreciate the modern construction and good overall condition with diligent and polite cleaning staff maintaining a clean environment. However, some negative feedback highlights inconsistent cleanliness, particularly with room carpets and specific areas, indicating that attention is needed to meet all guests' expectations consistently.
The hotel staff is a standout feature, particularly at the reception. Guests frequently commend the staff's organization, responsiveness and friendly demeanor with many individual staff members singled out for their excellent service. The positive interactions and courteous behavior of the staff significantly contribute to the overall pleasant guest experience.
Emaar Al Noor's WiFi service garners mixed reviews. While some guests experience strong signals in certain areas, many express dissatisfaction with the lack of WiFi in rooms, the lobby and the reception, highlighting a frequent and significant concern about unreliable internet connectivity.
Parking feedback is similarly mixed. Guests appreciate the convenience of street parking near the hotel, but challenges such as limited private parking spaces, narrow streets and poorly maintained parking areas detract from the overall experience. Availability can be an issue with some spaces mainly serving hotel staff rather than guests.
The hotel's beds receive high praise for comfort and cleanliness. Guests consistently report that beds are comfortable with clean and excellent quality pillows, duvets and sheets. The staff's responsiveness in changing sheets upon request further enhances the bed experience, although occasional discomforts for heavier guests and minor issues with bed size or sheet cleanliness are noted.
Overall, Emaar Al Noor provides a comfortable and convenient stay with excellent service, particularly in its spacious rooms and friendly staff, making it a reliable choice for travelers, especially during busy seasons or for extended stays.
Summary of reviews related to the 'Romantic' category
For those seeking a romantic getaway, 'M Hotel Al Dana Makkah by Millennium' offers a welcoming atmosphere well-suited for couples. Guests have noted that the hotel is good for a romantic holiday, providing a comfortable and enjoyable experience overall. The well-prepared bed adds to the cozy ambiance, ensuring a restful stay. Although some noise from nearby construction was mentioned, the hotel's romantic appeal remains a consistent highlight for visitors.
'Suites Al-Maqam' is a hotel that garners a range of mixed reviews across different categories, yet stands out positively in several key aspects.
The hotel's **location** provides a peaceful, tidy and serene atmosphere, appreciated by many guests for its proximity to the Jamarat, making it particularly convenient during the Hajj season. The hourly shuttle service to the Haram adds another layer of convenience. However, the distance from the Masjid al-Haram and the lack of nearby essential services like restaurants and grocery stores are noted drawbacks.
Guests had varied experiences with the **breakfast** offerings. Some praised the diverse and delicious breakfast buffet available from 07:30 to 10:30 AM with specific mentions of liver and falafel. Yet, others criticized the limited, repetitive options and noted that the food was occasionally cold or not fresh, especially during Ramadan. The mixed feedback suggests room for improvement in terms of diversity and quality.
**Dinner** at the hotel also received mixed reviews. Some guests enjoyed the varied selection of dishes like kebab and mandi, commending the quality. Conversely, others found the selection limited and were dissatisfied with the quality, temperature and freshness of certain items. Issues with the dining facilities being small, crowded or under maintenance were also reported.
The **rooms** consistently receive high praise for their spaciousness, cleanliness and comfort. The large, well-organized rooms and comfortable beds, along with comprehensive amenities, are highlights. Though some guests noted minor issues such as a lack of furniture and occasional maintenance problems, the overall comfort and cleanliness of the rooms leave a strong positive impression.
**Cleanliness** of 'Suites Al-Maqam' is a standout feature with guests frequently praising immaculate conditions and a clean, refreshing ambiance throughout the hotel. From the lobby to the rooms, high standards of hygiene and orderliness contribute significantly to a comfortable stay.
**Staff** at the hotel are often commended for their warmth, friendliness and professionalism. Guests frequently mention specific staff members for their remarkable service and cooperation, enhancing the overall experience with their courteous and helpful attitude.
**Free Wi-Fi** at the hotel, however, is a notable concern with many guests reporting unstable or weak connections, particularly in their rooms. The reception area offers somewhat better connectivity, but overall, reliable internet access appears to be a significant challenge.
For **families**, the hotel appears to be an excellent choice, offering well-connected rooms and a family-friendly environment. The cleanliness, helpful staff and convenient transportation options to the Haram are aspects that families find appealing, despite some issues with room size and food quality during specific meals.
Regarding the **beds**, while many guests found them comfortable and clean, there were complaints about bed size, stability and occasional discomfort, which could potentially affect the overall stay experience.
Given its overall high standards, some guests suggest that 'Suites Al-Maqam' deserves a five-star rating, especially noting the cleanliness, room quality and professional staff. The hotel's location, cleanliness, accommodation and transport services make it a recommended choice for travelers seeking comfortable and serene lodging, despite minor setbacks in breakfast, Wi-Fi and dining facilities.
Montana Al Azizia Hotel in Mecca offers an appealing combination of strategic location, cleanliness and friendly service, making it a popular choice for travelers. Its prime location ensures easy accessibility to the Haram Mosque, supported by a reliable shuttle bus service. The surrounding area is bustling with amenities such as restaurants, supermarkets and pharmacies, adding to the convenience, especially for families and visitors needing everyday essentials close at hand.
Guests frequently commend the cleanliness of the hotel with many noting that rooms, bathrooms and common areas are consistently tidy and comfortable. The staff, particularly housekeeping and reception, receive high praise for their professionalism, friendliness and efficient service, contributing significantly to a positive stay. Staff members like Khalid, Harbi, Hanin and Tarek are often highlighted for their excellent customer service.
The breakfast experience has mixed reviews but is generally appreciated for its good taste and variety. However, some improvements are needed, especially during Ramadan, where guests pointed out the limited variety and use of unnatural oils. The dinner service is noted as fair with many guests preferring the nearby dining options due to the hotel restaurant's limited hours and menu.
Rooms at Montana Al Azizia Hotel are often described as clean and comfortable, equipped with basic amenities such as air conditioning, refrigerators and kettles. However, a significant number of reviews mention the small size of the rooms and bathrooms. There are also mentions of dated furniture and the need for renovations with some maintenance issues like leaking sinks and broken fixtures reported.
The beds and bedding receive mixed feedback; while some guests find them comfortable and clean, others report issues with size, comfort and the age of the mattresses and pillows. Noise from the beds and insufficient room cleaning during stays are also noted concerns.
Montana Al Azizia Hotel is generally well-regarded for its cost-effective and family-friendly environment. While the hotel does fall short in areas such as the inconsistent quality of free Wi-Fi, small rooms and limited dining options, its prime location, cleanliness and excellent staff service help offset these drawbacks. For travelers seeking a practical, comfortable stay with easy access to essential services and the Haram Mosque, Montana Al Azizia Hotel remains a favored option.
Holiday Suites Al Azizia, located in the serene Al-Azizia neighborhood, offers a convenient base for travelers to Makkah with nearby supermarkets, pharmacies and diverse restaurants including Al Baik and Redan within easy reach. While a bit distant from the Haram, efficient shuttle buses and taxis ensure accessibility. Guests appreciate the blend of peaceful ambiance and proximity to essential services.
The breakfast experience garners mixed reviews. Many appreciate the variety and quality, particularly the live cooking stations, describing it as child-friendly and reasonably priced. However, some guests point out the need for greater variety and better organization during busy times. Similarly, while the dinner service, especially Iftar and BBQ options, receives praise for taste and delivery, there are mentions of variable quality and limited options, pushing guests to explore nearby dining alternatives.
Rooms at Holiday Suites Al Azizia are generally seen as spacious, clean and comfortable, often offering impressive views and good value for money. Occasionally, issues with dim lighting, outdated furnishings and inconsistent cleanliness are noted. The convenience of parking and transportation services is a plus, despite some challenges with parking organization and access.
Cleanliness is where the hotel shines with many guests appreciating the high standards, especially in rooms and public areas. However, there are occasional lapses in housekeeping consistency. Positive interactions with friendly and helpful staff, including notable mentions of individuals like Karim, Jalil and Mouna, contribute significantly to the pleasant experience. Despite some reports of unprofessional conduct and language barriers, the staff's cooperative and respectful demeanor stands out.
The free WiFi service received mixed feedback. While commendable in some areas, many guests report slow speeds and frequent disruptions. The gym and other amenities like the sauna and steam room are generally appreciated, although operational hours and occasional closures are noted.
Parking is available and free but can be tight and disorganized, particularly in peak times. The beds receive positive feedback for their comfort, though some critiques highlight the small size and wear of single beds. The hotel, although rated five-star, sometimes falls short of meeting five-star expectations, particularly in terms of breakfast quality and room amenities.
For business travelers, Holiday Suites Al Azizia offers a favorable setting with helpful staff and good facilities, including a spacious business executive suite and a complimentary business center. The free rides and shuttle service to Haram are added conveniences, making it an excellent choice for business trips.
In summary, Holiday Suites Al Azizia provides a comfortable and convenient stay with strengths in cleanliness, staff service and location, though it has areas for improvement in breakfast variety, WiFi reliability and maintaining consistent five-star standards.
Summary of reviews related to the 'Romantic' category
Midan Hotel & Suites Al Aziziya offers a charming and serene ambiance that is ideal for couples seeking a peaceful escape. The spacious lobby, designed with intimate areas for couples, adds to the romantic atmosphere, making it perfect for a romantic getaway. While the hotel provides a luxurious experience for couples, offering delightful night views, it's worth noting that daytime noise from children can occasionally be distracting. The hotel is especially recommended when combined with the breakfast, further enhancing the romantic experience.
Elaf Bakkah Hotel enjoys a prime location that appeals especially to pilgrims due to its easy access to the Haram facilitated by a 24-hour shuttle service. Guests find the hotel’s strategic position near shops, restaurants and essential services like pharmacies and barbershops highly convenient. The rooms are predominantly spacious, clean and comfortable with well-maintained facilities, which are praised despite some remarks on the need for updates and better maintenance.
Breakfast at the hotel garners mixed reviews. While some guests enjoy the variety and quality, finding it delicious and appreciating the diverse options including Arabic, European and Asian dishes, many others see room for improvement citing a lack of variety, occasional tastelessness and cold dishes. The breakfast cost is also considered high by some. Dinner experiences follow a similar pattern with the food often praised for its taste and reasonable pricing, though issues such as limited variety and overly salty dishes are noted.
Guests often highlight the cleanliness and spaciousness of the rooms with housekeeping services receiving positive remarks. There are occasional issues including dirty carpets, small bathrooms, bad smells in corridors and inconsistent housekeeping. The staff’s friendliness and helpfulness are frequently commended with particular praise for certain individuals. However, there are some reports of slow service, language barriers at reception and issues with room entry without knocking.
The WiFi service at Elaf Bakkah Hotel is a critical point of concern with many guests experiencing poor connectivity and slow speeds. The parking service is seen as a significant advantage due to its convenience and availability, despite some complaints about tight spaces and occasional congestion.
For families, the hotel generally offers a comfortable environment, though larger families may find the space inadequate and the shuttle service can be inconvenient for children and elderly family members. The beds are mostly comfortable and well-maintained, though there are instances of small sizes and occasional cleanliness issues.
In summary, Elaf Bakkah Hotel provides a convenient and comfortable stay for pilgrims with its strategic location, helpful shuttle service and generally positive room conditions. However, improvements in breakfast variety, dining options, WiFi connectivity and housekeeping consistency could significantly enhance the overall guest experience.
Seventh Square Hotel in the Aziziye area of Madinah garners praise across several key aspects, making it a highly recommended choice for travelers, particularly families.
The hotel's strategic location offers convenience and accessibility to numerous amenities, such as grocery stores, restaurants, shops and mosques. Situated near the main street and a taxi stand, guests can reach the Haram quickly and affordably, typically within 7 to 10 minutes. While the location is slightly removed from the bustling Haram area, many appreciate the tranquility and proximity to Turkish restaurants and shopping malls.
Guests consistently commend the hotel's exceptional cleanliness. Rooms, corridors and common areas are well-maintained, creating an atmosphere of serenity and comfort. The commendable service standards of the hotel staff further enhance the experience, making the hotel a classy yet reasonably priced choice.
The staff’s exceptional service and cooperative nature are frequently highlighted with many guests noting their friendliness and helpfulness. The reception staff, including standout employees like Yasser and Mr. Khalid, are praised for their ethical conduct and willingness to go the extra mile to ensure a comfortable stay. The personal touch from management, coupled with respectful and cheerful interactions from staff, significantly contribute to a welcoming and pleasant atmosphere.
The Wi-Fi service at the hotel receives mixed feedback. While some guests find the internet sufficiently fast and reliable, others encounter issues with weak or inconsistent connections, particularly in certain areas of the hotel.
Seventh Square Hotel is particularly noted for its family-friendly environment. Cleanliness, affordable pricing and excellent reception staff make it a comfortable and safe choice for families. Amenities such as the shuttle bus service cater to families with elderly members, pregnant women or young children and the overall supportive atmosphere is bolstered by the kindness of the hotel owner and staff.
In summary, Seventh Square Hotel strikes a balance between accessibility and tranquility, cleanliness and class, all enhanced by an exceptional staff. It stands out as a highly recommended option for travelers, particularly those traveling with families.
Reef Global Hotel is frequently celebrated for its exceptional location, which offers guests tranquil surroundings and easy access to essential services and attractions. Situated conveniently close to vibrant restaurants, cozy cafes, supermarkets, and notable amenities like Starbucks and bookstores, the hotel ensures that guests have everything they need within reach. Its proximity to the Haram and efficient transportation options to the holy mosque make it especially appealing to visitors performing Umrah. The availability of both indoor and outdoor parking further enhances the convenience and ease of staying at Reef Global Hotel.
Guests often appreciate the hotel's commitment to cleanliness, noting its consistently sparkling clean rooms and organized environment. This emphasis on hygiene contributes to the overall guest experience, allowing for a comfortable and relaxing stay. While there are occasional remarks about restroom cleanliness, the hotel largely exceeds expectations in this area, establishing itself as a prime choice for travelers seeking a clean and pleasant stay.
The staff at Reef Global Hotel receive widespread praise for their professionalism and courteousness. The reception team, featuring standout employees like Anas, Fahd, Rashid, and Sherif, is noted for providing excellent service and creating a welcoming atmosphere. Guests consistently highlight the staff's respectful interactions and swift assistance, ensuring a valued and secure experience. The manager, Mr. Ihab, is acknowledged for overseeing such a commendable team, reinforcing the hotel's reputation as a destination with exceptional hospitality.
While room accommodations receive mixed feedback, the spaciousness, cleanliness, and quietness of the rooms are often appreciated. Guests enjoy a comfortable stay, supported by room service and convenient meal availability throughout the day. Despite some concerns about outdated furnishings and cramped bathrooms, the hotel strives to maintain a comfortable environment overall.
In summary, Reef Global Hotel offers a serene yet connected stay, characterized by a prime location, excellent cleanliness, and outstanding staff service. It becomes a highly recommended choice for travelers seeking a memorable and convenient experience.
Summary of reviews related to the 'Romantic' category
Qasr Al Sahab Hotel Makkah has garnered acclaim as an ideal retreat for couples seeking a romantic escapade. Visitors have consistently praised the professionalism of the staff and the impeccable cleanliness of the hotel, which sets it apart even from esteemed establishments like the Wirgan Hotel. Couples have expressed appreciation for the comfort they feel when interacting with staff and receptionists, further enhancing the overall experience.
Nestled in a prime location, the hotel is conveniently surrounded by markets and shops, providing easy access to all essentials. Couples find the ambiance particularly appealing, with its quiet, contemporary design and the calming backdrop of the Holy Quran playing in the restaurant, making dining a unique experience.
The hotel excels in creating a tranquil atmosphere, making it perfect for a romantic getaway. Those who have stayed here speak highly of the calmness and excellent service, underscoring its suitability for couples. The subtle romantic setting of the hotel has left such a lasting impression that many guests express a desire to revisit with their partners. Qasr Al Sahab Hotel Makkah stands out as a compelling choice for couples looking to enjoy a serene and memorable stay.
Wassad Hotel Makkah is renowned for its exceptional cleanliness and top-notch service. Guests consistently praise the hotel for its immaculate condition, modern design, and elegant new furniture, all of which create an inviting and comfortable atmosphere. The spacious suites, quiet ambiance, and lovely views further enhance the guest experience, making it an ideal choice for a peaceful retreat. The hotel’s excellent location adds to its appeal.
The staff at Wassad Hotel Makkah are highly commended for their professionalism, friendliness, and dedication to service. Reception staff are especially noted for their swift, polite, and respectful interactions, making guests feel genuinely welcomed and valued. Particular staff members like Abeer Al-Harbi and Khalid Al-Otaibi are recognized for their outstanding hospitality and efforts to improve guest experiences, such as offering suite upgrades. Quick check-in procedures and additional convenient services like nearby laundry and barber facilities contribute to a smooth and enjoyable stay. Overall, Wassad Hotel Makkah stands out as a superb choice for those seeking cleanliness, tranquility, and exemplary service.
Nestled in the tranquil, upscale neighborhood of Al-Azizia, DoubleTree by Hilton Makkah Aziziyah receives high praise for its serene environment, cleanliness and luxurious accommodations. Guests appreciate its proximity to essential services like grocery stores, pharmacies and restaurants, although its 10-15 minute distance from the Grand Mosque is noted. Despite this, the hotel compensates with a reliable shuttle service and readily available taxis.
Breakfast at the hotel receives acclaim for its variety and sumptuous presentation, particularly for Arab families and individuals with dietary restrictions. However, some guests pointed out a lack of diversity, availability issues and higher costs. Dinner experiences are varied with some praising specific dishes while others felt the offerings lacked variety and value.
Rooms at DoubleTree by Hilton Makkah Aziziyah are frequently described as spacious, clean and modern, featuring luxurious furniture and good amenities. Occasional issues such as inconsistent cleaning services and noisy air conditioning are noted but do not detract significantly from the overall positive feedback on room quality and comfort.
Cleanliness is a standout feature with guests commending both the immaculate state of the rooms and public areas. The hotel maintains a luxurious and fresh ambiance, thanks to the dedicated housekeeping staff. This exceptional cleanliness, paired with modern and elegant decor, significantly enhances the guest experience.
The service provided by the staff at DoubleTree by Hilton Makkah Aziziyah is highly rated with many guests citing the professionalism and courtesy of the team. Particular individuals are often mentioned for their outstanding hospitality, though a few note occasional lapses in responsiveness and customer service.
Wi-Fi service at the hotel is generally reliable and fast, but some guests experienced occasional disconnections and slow speeds. Parking facilities, while appreciated for their convenience and valet service, receive mixed reviews due to limited and narrow spaces leading to congestion, especially during peak times.
Families find DoubleTree by Hilton Makkah Aziziyah particularly accommodating with family suites and children’s play areas widely appreciated. The high price of family suites is noted but considered worthwhile by many guests. Some minor issues, like the lack of kitchen utensils and dental kits, are mentioned but do not overshadow the overall family-friendly environment.
The beds are generally praised for their comfort and quality, contributing to restful sleep for most guests. However, there are isolated complaints about bed size, cleanliness and the discomfort of some pillows.
In summary, DoubleTree by Hilton Makkah Aziziyah is lauded for its luxurious, clean and family-friendly accommodations. Despite minor areas needing improvement in dining variety, parking convenience and occasional service lapses, the hotel's serenity, modern amenities and exceptional staff service make it a preferred choice for travelers seeking a comfortable and upscale stay in Al-Azizia.
Summary of reviews related to the 'Romantic' category
The Park Inn by Radisson Makkah Aziziyah offers a lovely, quiet place ideal for couples seeking a romantic stay. The hotel's ambiance is frequently praised for being excellent with a modern, colorful and chic restaurant decor enhancing the experience. Located near a romantic restaurant, it provides convenient dining options for couples. The setting is also considered lovely for honeymoons, making it an excellent choice for newlyweds. Overall, the nice location and serene atmosphere contribute to a memorable and intimate getaway.
Located on King Abdulaziz Road, this hotel offers a blend of comfort and convenience. Its proximity to the Holy Mosque and refined ambiance make it a suitable choice for couples seeking a spiritual and romantic retreat.
Makarem Ajyad Makkah Hotel enjoys praise for its exceptional location, being just a short walk from the Masjid Al Haram. This makes it a highly convenient option for pilgrims. The flat and straightforward path to the mosque, along with its proximity to major gates such as the Ajyad Gate and King Abdulaziz Gate, adds to its appeal. The area's bustling atmosphere with shops and markets nearby, enhances the overall stay.
The breakfast service at the hotel garners mixed feedback. Many guests find it outstanding, delicious and comparable to Michelin standards with its wide variety of dishes. However, some guests feel the menu is repetitive and criticize the crowded dining areas. Dinner, especially the iftar and suhoor meals during Ramadan, receives more consistent praise for its variety and quality, although some note occasional issues with food running out or limited selection.
The rooms are frequently described as clean, spacious and comfortable with modern design and well-maintained facilities. Guests particularly appreciate the large beds and the overall cleanliness of the rooms. Nonetheless, some find the rooms narrow or outdated and there are occasional reports of cleanliness lapses.
Cleanliness is a strong point for the hotel with many guests praising the daily housekeeping and the modern, well-maintained premises. However, some have noted specific areas needing improvement, like older carpets and detailed cleaning in certain spots.
The staff at Makarem Ajyad Makkah Hotel are often highlighted for their friendliness, professionalism and helpfulness. Many guests appreciate the exceptional service from housekeeping and the prompt assistance from the concierge and restaurant staff. While there are occasional mentions of the reception staff appearing overwhelmed, the overall sentiment towards the staff is positive.
Wi-Fi service evokes mixed reactions; while some guests report a strong and reliable internet connection, others face issues with frequent disconnections and poor signals in certain areas.
The hotel is well-regarded for its family-friendly environment, offering spacious rooms and accommodating staff who ensure a comfortable stay for families, particularly those with young children. Its location and amenities cater well to family needs, though the hotel can get crowded during peak seasons.
Beds are generally described as comfortable and spacious, contributing to a good night's sleep for most guests, despite minor complaints about mattress firmness or pillow height.
While Makarem Ajyad Makkah Hotel is considered a five-star establishment with its exceptional location and service, some areas such as cleanliness and breakfast quality need improvement to consistently meet five-star standards.
Elaf Al Mashaer Hotel Makkah receives substantial acclaim from its guests, primarily for its strategic and convenient location. Close proximity to Al-Masjid Al-Haram within a brief 5 to 10-minute walking distance, makes it an ideal stay for pilgrims. The hotel is situated in a bustling area with easy access to various amenities such as grocery stores, restaurants and public transportation, which further enhances its appeal.
The breakfast offered receives mostly positive feedback for its variety and quality with a diverse range of international cuisines and a pleasing dining ambiance, often with a view of the Holy Mosque. Dinner also garners praise for its quality and variety, particularly the iftar buffet during Ramadan. However, there are occasional remarks about limited options and service inconsistencies.
The hotel's rooms are generally found to be clean, comfortable and well-equipped. However, guests feel that some rooms require renovation and improvement in terms of odor control, lighting and sound insulation. Many guests appreciate the spacious layouts and practical amenities, though some find the rooms smaller than anticipated with occasional issues in housekeeping service.
Cleanliness is highlighted positively with the lobby and overall environment maintaining a tidy and welcoming appearance. Nevertheless, there are specific concerns about bathroom maintenance and the condition of carpets, indicating areas for potential improvement in housekeeping practices.
The hotel staff earn high marks for their service, described as friendly, accommodating and professional. Several staff members receive special mentions for their exceptional hospitality, creating a warm and welcoming atmosphere for visitors. Although there are occasional criticisms regarding responsiveness and language barriers, these do not overshadow the predominant positive sentiment.
WiFi services at the hotel receive mixed reviews with many guests encountering slow or unreliable connections. While some spaces in the hotel offer better connectivity, overall improvement in this area is desired to complement the guests' experience.
Parking availability is a point of contention with limited spaces and additional charges that some find expensive. While the convenience of underground parking is appreciated, the cost and potential difficulties in finding available spaces are concerns for many guests.
For families, the hotel is highly regarded due to its friendly atmosphere and proximity to the Haram. Clean family rooms and a generally hospitable environment make it a recommended choice for families, though there are mentions of small beds and a need for better housekeeping services.
The comfort of the beds receives mixed feedback — many find them satisfactory and clean, but some guests suggest that larger or more comfortable mattresses would enhance the experience further.
Business travelers find the hotel suitable due to its array of business-friendly amenities, including conference rooms and a free business center. The professional staff and strategic location make it a viable option for those visiting Makkah for work-related purposes, despite occasional issues with internet connectivity.
Overall, Elaf Al Mashaer Hotel Makkah offers a comfortable and convenient stay with its prime location, commendable service and generally positive dining experiences. However, targeted improvements in room maintenance, WiFi service and parking arrangements could further enhance the guest experience.
'فندق الصفوة البرج الأول' in Mecca offers a near-unparalleled location for pilgrims, being just steps away from the Holy Mosque, Al Haram courtyard and King Abdulaziz Gate. Guests frequently praise the hotel's prime position and its stunning views of the Kaaba, which greatly enhance the spiritual atmosphere and convenience of their stay. The hotel's proximity to various amenities such as restaurants, markets and shops also adds to the overall comfort and ease of access.
The breakfast buffet at the hotel is widely appreciated for its diverse and delicious options, often described as fantastic with a superb view overlooking the Haram. Although there are occasional criticisms about its consistency and variety, the breakfast generally contributes positively to guests' experiences.
Dinner experiences are more mixed with the buffet being praised for its variety and quality when available. However, some guests were disappointed by the restaurant's occasional closures and limited menu choices, which detract from the otherwise pleasant dining experiences.
The rooms at 'فندق الصفوة البرج الأول' are noted for their spaciousness, comfort and cleanliness with many featuring breathtaking views of the Kaaba. While there are remarks about aging furniture and noise issues, the overall impression remains positive. The hotel's maintenance and the modern amenities provided ensure a comfortable stay.
Cleanliness is a standout feature with guests frequently mentioning the meticulous upkeep of the rooms. The hospitality and professionalism of staff members, such as Mr. Mohammed Ajlan and Mr. Abdullah Al-Zahrani, enhance the general satisfaction with cleanliness. Despite minor lapses, the hotel's overall environment remains commendably clean and orderly.
The staff at 'فندق الصفوة البرج الأول' receive widespread praise for their friendliness and professionalism. Specific employees like Abdulrahman Al Otaibi, Sandy and Mohammed Aql are highlighted for their exceptional service. Although there are few mentions of areas needing improvement, the overall guest sentiment towards the staff is overwhelmingly positive.
The WiFi service, however, is a notable weak point with many guests experiencing weak, slow and intermittent connections. This area requires significant improvement to meet guest expectations.
The hotel is highly regarded as a family-friendly destination due to its convenient location and suitable amenities. It provides a comfortable and welcoming environment for families, despite some mixed reviews about room sizes and certain servicemen's attitudes.
Regarding bed comfort, reviews vary with several guests finding the beds comfortable and the linens clean. However, there are concerns about bed height, hardness and cleanliness, suggesting the need for improvements in this area.
The hotel's five-star rating has received mixed feedback. While staff service and breakfast are frequently highlighted as meeting five-star standards, aspects such as cleanliness, bathroom quality and closed dining facilities have left some guests questioning its five-star status and associated costs.
In summary, 'فندق الصفوة البرج الأول' benefits from an unbeatable location, commendable cleanliness and friendly staff, making it a favored choice for many visitors to Mecca. While it has areas needing improvement, particularly in terms of WiFi and dining consistency, the overall guest experience remains largely positive.
Novotel Makkah Thakher City offers a luxurious and tranquil stay with a modern environment, consistently praised for its cleanliness and comfort. The rooms, characterized as spacious, clean and stylish, receive commendations for their modern design and well-maintained facilities. The hotel’s commitment to cleanliness extends beyond the rooms with common areas being equally spotless, courtesy of the supportive and friendly housekeeping staff.
The hotel’s breakfast receives high marks for its variety and quality, frequently described as excellent and delicious, offering both continental and Arabian options that change daily. However, while dinner also receives praise for its taste and preparation, it has faced criticism for its limited variety and perceived lack of freshness. The restaurant’s ambiance and the courteous conduct of staff are well-regarded, though some guests feel the food pricing could offer better value.
The location receives mixed reviews due to its distance from the bustling center of Mecca and the Haram, despite the convenient 24/7 shuttle services. While the calm environment is suitable for those seeking respite, the long walk from the shuttle drop-off point to the Haram entrances presents a challenge for elderly guests and those with young children. The surrounding area, still under development, also means limited access to shops and restaurants.
Guest experiences with the hotel staff are largely positive, highlighting their helpfulness, professionalism and friendliness, though some reviews suggest improvements in responsiveness and English proficiency. The staff’s efforts in ensuring cleanliness and comfort, along with the consistent shuttle service, significantly enhance the guest experience.
The hotel’s amenities, including a clean and well-equipped gym, ample free parking and generally comfortable beds, add value to the stay. However, the Wi-Fi service receives mixed reviews with some guests experiencing connectivity issues. Family-friendly features such as spacious rooms and safe play areas make it a commendable option for families, though there are minor areas that could be improved, such as child locks on room doors.
Overall, Novotel Makkah Thakher City is praised for its luxurious ambiance, modern and clean environment and supportive staff, making it a favorable choice for travelers, despite some logistical and minor service challenges.
Al Shohada by Palm Rich Makkah has garnered significant praise for its prime location, offering guests easy access to the Haram with just a short walk ranging from 3 to 15 minutes. This convenience is highly appreciated by visitors, enhancing their stay in Makkah. The cleanliness of the hotel and the comfort provided by its accommodations are also frequently commended. The staff, noted for their friendliness and helpfulness, contribute greatly to the positive experience, although the hotel does feel dated and can be crowded at peak times.
The breakfast at Al Shohada by Palm Rich Makkah receives mixed reviews. While many guests find it delightful, varied and well-suited for different eating styles, particularly during Ramadan, others feel it falls short of five-star expectations. The early end time and occasional additional charges for breakfast have been a source of dissatisfaction. The dinner, on the other hand, is more favorably reviewed with the quality and variety of the buffet praised, particularly for Iftar and Suhoor during Ramadan. Despite some concerns about high prices and limited options for other meals, the overall dining experience is positive.
Rooms at Al Shohada by Palm Rich Makkah are appreciated for their spaciousness and cleanliness, contributing to a comfortable stay. The large, clean rooms and comfortable beds receive regular positive feedback, though some guests note that the furnishings and bathrooms are outdated and maintenance issues can occasionally arise. Despite these minor problems, the overall impression remains positive, emphasizing the clean and spacious accommodations and helpful staff.
Cleanliness is a standout feature with many guests noting the meticulous upkeep of rooms and common areas. However, rare issues with bathroom cleanliness and housekeeping delays are mentioned.
The staff at Al Shohada by Palm Rich Makkah receive high praise for their professionalism and courteous service, significantly enhancing the guest experience. Notable mentions of specific staff members highlight the personal touch provided. Even during busy times, the staff manage to fulfill requests promptly, although occasional slow service and communication issues during peak periods are reported.
The WiFi service at the hotel is a common source of dissatisfaction with frequent complaints about weak and unreliable internet connections. Improvements in this area are suggested to meet guest expectations.
Parking at the hotel is convenient and safe, though the cost of 50 riyals per day and higher rates during peak times, is seen as excessive by some guests. Transparent pricing and possibly reducing the fees could improve guest satisfaction.
For families, the hotel offers suitable accommodations with connecting rooms and suites. However, the facility’s age may pose challenges for children or those with mobility issues.
The beds are generally found to be comfortable, contributing to a relaxing stay. However, opinions on mattresses and pillows vary with some guests finding them uncomfortable and in need of an upgrade.
While the hotel is positioned as a five-star establishment, some guests feel it does not fully meet this standard with particular criticism aimed at the breakfast quality and overall service. Despite this, the luxurious ambiance, cleanliness and comfort are often praised, suggesting that, while not a true five-star experience, it remains a posh and refined option offering good value for its location.
Situated near King Abdul Aziz Gate, this modern hotel features rooms with views of Mecca's skyline. Its convenient location and comfortable accommodations make it a popular choice for couples.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-20 out of 53 hotels in and around Al Khansak