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Summary of reviewsHôtel Restaurant Villa Riva is celebrated for its exceptional location in the picturesque village of Veyrier-du-Lac, close to the stunning Lake Annecy. This prime position offers guests easy access to the tranquil lakeshore, charming old town of Annecy and spectacular mountain views. The setting is lauded for its romance and convenience, making it a highlight of many visitors' stays. Despite its proximity to a busy road, the serene lakeside environment provides a peaceful and relaxing atmosphere. The ease of parking is also frequently appreciated by guests.
Breakfast experiences at the hotel are more mixed. Some guests appreciated the fresh components such as orange juice and the beautiful lake view from the dining room, but a significant number of reviewers felt the offerings lacked value for the money. Criticisms included limited variety, insufficient quantity and the presence of industrial thawed bread and mini pastries. The restrictive hours and occasional preparation delays further detracted from the breakfast experience for many.
Regarding the rooms, many guests praised their cleanliness, good size and stunning lake views. Rooms are noted to be quite spacious in some cases, particularly the family rooms and the comfortable bedding enhances the overall experience. However, other reviews point out that some rooms are small, outdated and in need of better maintenance and soundproofing. The lack of air conditioning and the condition of the bathrooms also presented issues for some guests.
Cleanliness feedback remains mixed. While some guests found their rooms very clean and comfortable, others reported issues with dirt, mold and unclean sheets. The communal areas, including the entrance, stairs and breakfast area, were also criticized for cleanliness lapses, suggesting a need for significant improvement in cleaning practices.
The staff at Hôtel Restaurant Villa Riva are generally praised for their friendliness and professionalism. Guests often mention the warm welcome and attentiveness from the employees, contributing to a pleasant and hospitable environment. Despite some isolated criticisms, the staff's genuine effort to create a welcoming atmosphere is a consistent theme in many reviews.
Bedding experiences also vary. Though many guests found the beds comfortable and of good quality, others encountered issues such as uncomfortable mattresses, thin pillows and inadequate bed hygiene. Complaints about mattresses being in poor condition and the practice of pushing two single beds together instead of providing a proper king-size bed suggest inconsistencies that impact the overall comfort of the stay.
Overall, Hôtel Restaurant Villa Riva offers a charming location with spectacular views and friendly service, making it an appealing choice for those prioritizing these aspects. However, guests should be aware of the varied experiences related to breakfast, room conditions, cleanliness and bedding.
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