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Summary of reviewsSonesta Simply Suites Columbus Airport Gahanna receives consistent praise for its strategic and convenient location, providing easy access to the airport and nearby amenities. Its peaceful setting, coupled with proximity to local restaurants, essential stores, and downtown Columbus, makes it an excellent choice for both short and extended stays. Guests appreciate the hotel's pet-friendly nature and ample parking, enhancing its appeal further.
The rooms are lauded for their spaciousness and are generally well-equipped, meeting the needs of travelers seeking comfort. Although some reviews note occasional issues with a musty smell or slightly worn appearances, the overall cleanliness and tidiness of the rooms are positively highlighted.
Cleanliness throughout the hotel stands out, with spotless conditions in both rooms and common areas. The availability of in-suite kitchens adds convenience, enabling guests to prepare their own meals. The cleanliness standards, coupled with the friendly service, provide a comfortable and reassuring atmosphere for guests.
The exceptional service provided by the hotel staff is frequently acknowledged, with staff described as friendly, welcoming, and supportive. Special commendations are given to Natasha at reception for her outstanding service. The positive attitude and great customer service of the staff consistently enhance the guest experience, leaving a lasting impression.
Overall, Sonesta Simply Suites Columbus Airport Gahanna is recommended for its combination of location, cleanliness, room comfort, and, most notably, the exceptional service provided by its dedicated staff.
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