Studio 6 - Murray, UT is favorably positioned for guests traveling to Salt Lake City and its surrounding areas, offering practicality through its easy access to local attractions and proximity to highways. Guests appreciate the location's convenience, which serves as an accessible base for both leisure and family visits, despite occasional disturbances. The comfort of the beds and the spaciousness of the rooms are noted positively, adding to the appeal of a quieter off-the-main-path location.
The staff at Studio 6 - Murray, UT is often praised for their exceptional customer service, with individuals like Jayme, Henry, and Danielle receiving commendations for their friendliness, helpfulness, and attentiveness, enhancing the guest experience significantly. This consistent courtesy and attentiveness stand out as a strong positive aspect of the hotel.
However, cleanliness remains a critical area of concern. Reports of unkempt rooms, including dirty linens, unpleasant odors, and insect infestations, are abundant. External and internal property conditions are worrisome, affecting the overall guest experience. The lack of maintenance and missing amenities further diminished the appeal for some visitors.
While the fundamental strengths of Studio 6 - Murray, UT lie in its location and noteworthy staff service, significant improvements in cleanliness and room maintenance are necessary to enhance its overall appeal. The hotel stands out as a convenient location with excellent staff, yet is overshadowed by issues requiring urgent attention to improve guest satisfaction.
Crystal Inn Hotel & Suites - Midvalley is highly regarded by travelers for its convenient location and warm hospitality. The hotel, situated in a quiet area with easy access to Salt Lake City and surrounding attractions, offers a prime base for various activities, including skiing. Guests appreciate the proximity to shopping centers, restaurants, major highways, ski resorts, and even public transportation options such as ski buses, making it a versatile choice for sightseeing and travel.
The hotel excels in providing a satisfying stay with its spacious and comfortable rooms. Guests consistently mention the large, clean, and well-equipped rooms, highlighting the restful beds and practical amenities that ensure a hassle-free visit. Despite some occasional comments about dated decor, the overall cleanliness and comfort of the rooms receive significant praise. Visitors also enjoy the upgrades to luxurious suites, which add a touch of relaxation and indulgence to their experience.
Breakfast at Crystal Inn Hotel & Suites - Midvalley is a standout feature, offering an extensive and varied buffet that exceeds expectations. Guests frequently commend the delicious and plentiful offerings, including hot items and fresh selections, enriching their mornings. Even though the breakfast area might get crowded, the quality and variety of options remain a highlight.
The staff at Crystal Inn Hotel & Suites stand out for their friendliness and professionalism, creating a warm and inviting atmosphere for guests. The front desk and breakfast area teams are frequently applauded for their courteous and attentive service. Guests note how staff members go above and beyond to ensure a pleasant stay, contributing to memorable experiences.
The indoor pool and jacuzzi facilities enhance the hotel experience, with guests enjoying their cleanliness and the spaciousness of the areas. Families especially appreciate the pool, describing it as a favorite for both children and adults. Although the fitness center receives mixed reviews for its equipment variety, the pool remains a favored aspect of the hotel amenities.
Additionally, travelers find the hotel accommodating to family needs, noting the spacious rooms and cozy environment ideal for relaxed family gatherings and ski trips. Pet-friendly features add to the hotel's appeal, although some guests mention high pet fees as a downside.
Overall, Crystal Inn Hotel & Suites - Midvalley offers a reliable and budget-friendly option for visitors to Salt Lake City, successfully combining location benefits, friendly service, and comfort to meet diverse traveler needs.
Nestled in the convenient location of Midvale, Quality Inn Midvale - Salt Lake City South is a favored choice among travelers for its strategic proximity to various amenities and transportation options. The hotel's closeness to a tram stop, providing direct connections to Salt Lake City and accessible highways make it an ideal spot for short stays or as a layover point. Despite some neighborhood safety concerns, many guests appreciated the nearby dining options and bus routes to popular mountain destinations, viewing the location as a major advantage.
Rooms at the Quality Inn are generally praised for their spaciousness, comfortable king-size beds and good water pressure in the showers. Many guests noted the cleanliness, comfort and quiet atmosphere of the rooms, finding them well-equipped and beneficial for one-night stays, particularly due to the reasonable pricing and proximity to the airport. However, there were isolated incidents of maintenance and cleanliness issues, such as odors, broken fixtures and occasional reports of bedbugs, which impacted the overall experience for some visitors.
The hotel’s breakfast offerings elicited mixed reactions, largely due to inconsistencies in availability. When provided, the breakfast was appreciated for its staple items with waffles being a guest favorite, though some noted a desire for more protein options like eggs. Unfortunately, ongoing issues since COVID-19 led to frequent unavailability and frustration among those who had specifically chosen the hotel for its breakfast.
Cleanliness appeared to be a variable aspect with some appreciating the well-maintained hallways, front desk areas and breakfast room, while others reported significant issues such as dirty floors, unclean towels and disturbing incidents involving bedbugs and unpleasant odors. This inconsistency suggests varying housekeeping standards across different areas of the hotel.
Feedback on the hotel staff also varied. Many guests found the front desk personnel courteous, friendly and accommodating, especially with room relocations and general assistance. However, instances of rudeness and unprofessional behavior, particularly from the front desk, were repeatedly noted by some guests, detracting from their overall experience.
The beds were a highlight for many with the comfortable, supportive king-size beds often commended for ensuring a good night's sleep. Nevertheless, a few guests reported cleanliness concerns, including hair on the sheets and rare occurrences of bedbugs, as well as differing opinions on mattress firmness.
In summary, Quality Inn Midvale - Salt Lake City South offers a strategically advantageous location and generally comfortable accommodations with some notable highlights such as the spacious rooms and supportive beds. However, issues with breakfast availability, cleanliness inconsistencies and varying staff interactions may impact the overall guest experience.
Summary of reviews related to the 'Accessible' category
La Quinta Inn by Wyndham Salt Lake City Midvale receives praise for its accessible location and overall ease of access with guests frequently noting that the area around the hotel is easily navigable. The staff is commended for their efforts to provide accessibility and there are ADA-ready rooms available. However, there are notable issues such as the absence of an elevator, which poses a significant challenge, especially for those requiring wheelchair or walker access. Some guests have also mentioned that soda machines are not easily usable. Additionally, the entrance to the toilet in some rooms is reported to be too small for a walker, which could be a potential inconvenience for those with mobility aids.
Park Inn by Radisson, Salt Lake City-Midvale is highly appreciated for its prime location, which offers easy accessibility to various local attractions and amenities. Situated conveniently off the freeway and close to public transportation like the train station and ski bus, it serves as an excellent base for both leisure and business travelers. Guests particularly enjoy its proximity to major ski resorts and a variety of dining and shopping options. The scenic surroundings and friendly staff further enhance the overall experience, making the location a standout feature.
The breakfast receives a mixed reception with some guests appreciating the free, simple and delicious options like scrambled eggs. However, there are frequent calls for improvement, as many find the choices limited or the cleanliness and presentation lacking. Issues such as breakfast items being gone before scheduled end times detract from the experience, although it remains generally satisfactory.
Rooms at the hotel are described as spacious, modern and well-furnished with comfortable beds, which many guests find impressive for the price. While some rooms have premium amenities like jacuzzis, inconsistencies in room conditions are noted, including worn furnishings and occasional noise from nearby train lines. Cleanliness is a persistent issue with reports of dirty rooms, bathrooms and hallways, along with stained linens and unpleasant odors. These detract from the otherwise positive aspects of room comfort and amenities.
The staff generally receives positive feedback for their friendliness and helpfulness with certain members singled out for excellent service. However, instances of unprofessional behavior from some front desk personnel have been reported. Despite these lapses, the overall attitude of the staff contributes significantly to a positive guest experience.
The pool and jacuzzi area offer enjoyment to guests, especially when well-maintained and clean. While some visitors experience issues with cleanliness and maintenance, such as excessive chlorine and a dirty pool, many appreciate the availability of towels and find the amenities a pleasant addition to their stay.
Lastly, the beds are largely praised for their comfort, providing many guests with a restful night's sleep. However, some concerns about the cleanliness of bed linens were noted. Despite these issues, the comfort of the beds remains a highlight for many staying at the hotel.
Discovery Inn in Salt Lake City garners favorable reviews primarily for its superb location, making it an excellent choice for travelers seeking convenience and accessibility. Its proximity to a variety of restaurants, essential services and entertainment options such as the Sandy Amphitheater, coupled with easy access to the freeway and TRAX light rail system, enhances its appeal. The secure, fenced parking area and the quiet surroundings further contribute to a restful stay for guests.
Staff at Discovery Inn are frequently praised for their friendliness, helpfulness and accommodating nature. The check-in process is often described as pleasant and the professional demeanor of both the front desk personnel and managers adds to a positive guest experience.
However, the hotel falls short in a few key areas. The absence of an on-site breakfast, despite being advertised, is consistently noted as a significant drawback. Although the hotel provides a 10% off coupon for a nearby café as a substitute, it doesn’t seem to fully meet guest expectations.
The rooms present a mixed experience; while some guests find them newly updated, clean and comfortable, others report significant cleanliness issues including dirty sheets, unclean showers and the presence of smoke in non-smoking rooms. Concerns were raised about outdated decor and missing amenities like coffee makers and hair dryers.
Cleanliness appears to be an inconsistent aspect of the guest experience as well with several reviews highlighting well-maintained and bug-free rooms, but others pointing to unclean bathrooms, dirty floors and general neglect around the property. These issues detract from the overall lodging experience for some.
In terms of bedding, while many guests found the beds comfortable and praised the quality of the mattresses, reports of dirty beds, stained sheets and bedbugs raise serious hygiene concerns.
In summary, Discovery Inn excels in location and staff service but needs notable improvements in cleanliness and breakfast offerings to consistently meet guest expectations.
The Residence Inn by Marriott Provo consistently impresses guests with its prime location, spacious accommodations, and exceptional service. Situated close to Brigham Young University and surrounded by dining options, the hotel occupies a quiet neighborhood that allows for easy exploration of Provo's attractions. Guests particularly appreciate the ample parking and the convenient access to both the greenways and local cafes, setting a peaceful yet accessible environment.
The breakfast offerings receive high praise for their quality and variety, often exceeding guests' expectations with continental and hot selections that change daily. The breakfast area is frequently noted for its cleanliness, contributing to a positive start to the day for guests.
Rooms at the Residence Inn are noted for their impressive spaciousness, with many configured as suites that resemble studio apartments. They are clean and include comfortable beds, with some featuring multiple bedrooms and fireplaces, perfect for those needing extra space. While the suite-like atmosphere is generally well-received, a few guests have mentioned issues like minor stains or room discrepancies, though these are not the prevailing sentiments.
Cleanliness is a prominent highlight, with many reviewers celebrating the hotel's well-maintained spaces. The hotel staff further enhances the guest experience, earning accolades for their professionalism, friendliness, and commitment to guest comfort. They are especially commended for ensuring all amenities are readily available and for providing efficient check-in services.
While most guests find the beds exceptionally comfortable, there are some variations in comfort levels reported. Nonetheless, the overall experience at the Residence Inn by Marriott Provo is characterized by a welcoming atmosphere, thoughtful amenities, and an accommodation quality that feels more residential than hotel-like, making it a preferred choice for many travelers.
Royal Inn Provo has garnered a mix of reviews across various categories with notable positive feedback for its location and staff.
The hotel's prime location stands out as a significant positive with guests appreciating its proximity to key attractions such as the BYU Conference Center and LaVelle Edwards Stadium. The ease of access to highways, ample parking and proximity to dining and shopping options further enhance its appeal. The quiet and peaceful surroundings, complemented by partial mountain views, make it an attractive choice for both business travelers and tourists. The nearby trailheads also offer an added bonus for nature enthusiasts.
The staff at Royal Inn Provo generally receive high praise for their friendliness, professionalism and helpfulness. Many guests highlight specific instances of positive interactions with front desk personnel and housekeeping, noting their efforts to ensure a pleasant stay. However, some guests have experienced negative interactions, including instances of rudeness and unresponsiveness, indicating variability in service quality.
The beds also receive a mix of reviews with many guests finding them comfortable and clean, contributing positively to their overall experience. However, some guests report issues such as old, saggy or noisy beds and instances of dirty or unstable furniture.
Cleanliness and the condition of the rooms are areas of concern. While some guests found their rooms clean and tidy, a significant number reported issues such as dirty carpets, stained bedding, unpleasant odors and general wear and tear. These concerns suggest a need for improved housekeeping and maintenance practices to enhance guest satisfaction.
The breakfast experience at the hotel is another area with mixed reviews. Some guests appreciated the simple offerings like cereal, fruit and waffles, but many were disappointed by the lack of variety, limited seating and early breakfast hours. There were also multiple reports of breakfast not being provided as advertised, leading to frustration and disappointment.
The hotel's wifi received mixed feedback as well with some guests praising its reliability and others experiencing intermittent or poor connections, indicating inconsistencies in the service.
In summary, Royal Inn Provo excels in its convenient location and friendly staff, but faces challenges in maintaining room cleanliness and consistent amenities. Ensuring accurate communication regarding services and addressing maintenance issues could significantly improve guest experiences.
Nestled conveniently in Provo, Best Western Plus Provo University Inn is widely praised for its prime location close to Brigham Young University, making it an ideal choice for university visitors and event attendees. The property's setting offers easy access to conference centers, shopping areas, dining options and features magnificent views of the surrounding mountain range, significantly enhancing the overall guest experience.
The breakfast offerings at the hotel are another highlight with many guests appreciating the variety and quality of options available, including scrambled eggs, sausage, waffles and continental items. While some guests have noted occasional issues such as overcooked eggs or insufficiently stocked items, the consensus is that the breakfast provides a satisfying and hearty start to the day.
Rooms at Best Western Plus Provo University Inn generally receive high marks for cleanliness and comfort. Guests commend the spacious, well-appointed rooms with comfortable mattresses and pillows. Despite some minor maintenance issues and occasional reports of cleanliness concerns during extended stays, the overall feedback indicates that the rooms are pleasant and provide a satisfactory level of comfort.
The cleanliness of the hotel is mostly praised with many guests highlighting clean, comfortable and spacious rooms. However, some reviews point to areas needing improvement, such as dirty carpets and stained bathtubs. The hotel benefits from more consistent housekeeping, particularly regarding carpets and upholstery, but the general condition of the rooms contributes positively to the guest experience.
The staff at the hotel also receive commendable praise for their professionalism and warmth. Politeness, helpfulness and a welcoming demeanor are common themes in guest reviews with particular mentions of front desk employees like Eddie and manager Tracey for their outstanding service. While there are occasional concerns about booking efficiency and area information, the overall theme of friendly and helpful service significantly enhances the guest experience.
Lastly, the beds are a standout feature, frequently described as exceptionally comfortable. Both the beds and pillows provide a restful night's sleep, contributing to the overall positive experience. Although a few guests found the beds a bit firm, the majority praise the quality and comfort, making the hotel a recommended choice for a pleasant stay.
Overall, Best Western Plus Provo University Inn offers a convenient and comfortable stay with its excellent location, hearty breakfast, spacious and clean rooms and friendly staff, ensuring a positive and enjoyable visit for most guests.