InfoSummary of reviewsMercure Kangaroo Island Lodge is highly praised by guests for its serene location on the shores of American River, offering breathtaking views and a peaceful retreat for those looking to explore Kangaroo Island's natural beauty. The lodge is conveniently positioned for accessing attractions and is celebrated for its friendly and professional staff, who consistently enhance the guest experience with their hospitality.
The hotel's onsite restaurant receives accolades for its delicious dinners, which prominently feature local produce and fresh flavors. Guests enjoy the scenic dining room atmosphere and commend the restaurant staff for their attentive service. Although breakfast options have received mixed reviews, many guests still appreciate the quality and taste of the meals offered, with the service helping to elevate the overall dining experience.
Accommodations at the lodge are comfortable and spacious, with rooms offering stunning views of the bay. Cleanliness is a standout feature, as the hotel maintains high standards across all areas, despite some comments on the need for modern updates. The lodge's tranquil setting and large, well-appointed rooms, equipped with modern bathrooms and thoughtful amenities, create a relaxing and hassle-free stay.
The staff is consistently recognized for their friendly and attentive service, contributing to the lodge's warm and inviting atmosphere. While the pool area is noted for its beautiful lagoon view, some maintenance issues have been reported. Nevertheless, guests enjoy the opportunity to relax outdoors.
Beds at Mercure Kangaroo Island Lodge are described as exceptionally comfortable, often highlighted as a significant contributor to a restful experience. Overall, the lodge emerges as an appealing choice for those seeking a combination of comfort, scenic beauty, and excellent service on Kangaroo Island. Show more
InfoSummary of reviewsThe River Suites on Kangaroo Island provides a highly praised experience for guests seeking tranquility and comfort. Nestled along the serene American River, the property offers breathtaking views, with many rooms and balconies showcasing stunning panoramas of the river and surrounding landscapes. The peaceful atmosphere, complemented by exotic birds, makes it an ideal retreat for relaxation. Well-positioned for exploring the island, guests enjoy easy access to attractions and the charming town of Kingscote.
Dining at The River Suites is exceptional, from breakfast through dinner. The morning meals, featuring a continental buffet with fresh local produce and homemade treats, leave guests delighted and energized. The gourmet dinner experience at the Saphire Restaurant further impresses with a seven-course degustation menu that highlights skillfully crafted dishes, particularly seafood and steak, in a visually stunning setting. Despite the lack of local wines on the menu, guests can bring their own, adding a personal touch to their meal.
Accommodations receive consistent acclaim for their spaciousness, modern decor, and cleanliness. Rooms are well-equipped with comfortable beds and thoughtful amenities, like island-made scented hand soap, enhancing the stay. Though some minor updates are suggested, such as new carpets, the overall quality remains high. While the parking facilities are in the process of being improved, the slope may require careful maneuvering.
Service stands out for its exceptional hospitality, with guests frequently mentioning the friendly and professional demeanor of hosts and staff. The owners and staff, including Dhea and her family, are noted for their welcoming nature and helpful insights into the local area, creating a comforting atmosphere.
Overall, The River Suites on Kangaroo Island offers a memorable experience, blending superb views, excellent dining, cozy accommodations, and outstanding service, making it a preferred choice for travelers seeking a serene and enjoyable getaway. Show more
