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Summary of reviewsAugas Quentes Hostel in Ourense is widely praised by guests for its exceptional location, providing easy access to bus and train stations as well as Ourense's historic center and popular tourist attractions. Despite being centrally situated, it maintains a tranquil ambiance, with guests consistently commenting on its peaceful surroundings. The hostel's cleanliness and welcoming service are recurring themes, with staff noted for their accommodating and attentive nature. Manuel, along with Gabriela, enhances the guest experience with their friendliness and dedication.
The breakfast offering is appreciated for its simplicity and effectiveness, providing ample choices for travelers, particularly those embarking on the Camino de Santiago. Guests enjoy the self-service setup, which includes various staples, allowing for a hassle-free start to their day. The well-equipped common room and good facilities are added bonuses, contributing to a satisfying breakfast experience.
Rooms are described as spacious and practical, with essential amenities like sockets, lights, and secure lockers. While some guests note minor drawbacks, such as limited privacy due to dormitory-style accommodations and noisy mattresses, overall comfort is generally considered acceptable. The hostel remains clean and tidy, with particular mention of the common areas including the kitchen and dining room.
Staff at Augas Quentes Hostel consistently receives commendations for their remarkable hospitality, with individual team members like Manuel and Gabriela being highlighted for their welcoming and helpful demeanor. Despite occasional communication challenges, guest satisfaction is notably high, supported by a clean and organized environment.
While there are minor concerns about bed comfort due to noisy mattresses covered in plastic, the adjustable lighting options around beds are seen as a welcome feature. Noise disturbances from adjacent guests are sometimes mentioned but do not significantly detract from the overall experience.
In conclusion, Augas Quentes Hostel is recognized for its excellent location, clean facilities, and outstanding staff service, making it a recommended choice for travelers seeking a comfortable and convenient stay in Ourense.
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