TIME Ruba Hotel & Suites in Makkah garners positive feedback for its overall quality and service, though potential guests should be aware of some limitations. The hotel's location, approximately 6 kilometers from the Haram, poses a challenge despite the clean and luxurious atmosphere it offers. To mitigate the inconvenience, the hotel provides a free shuttle service, though its reliability and punctuality can vary. The surrounding area, being newly developed, lacks essential services such as supermarkets and restaurants.
Nevertheless, guests consistently praise the rooms for their cleanliness, spaciousness and comfort. The suites are described as large, airy and ideal for families, featuring beautiful décor and modern amenities. The hotel maintains a high standard of cleanliness throughout with meticulous attention to detail from the cleaning staff contributing to a pleasant stay.
The breakfast buffet, while featuring some unique and delicious dishes, receives mixed reviews. Guests note that the selection and diversity could be improved and the pricing is considered high by some. On a positive note, the hotel offers flexibility by allowing guests to order from delivery apps.
The staff at TIME Ruba Hotel & Suites are frequently highlighted for their professionalism and friendliness. Many guests specifically commend individuals at the reception and luggage service for their attentive and courteous demeanor. Though there are occasional criticisms about unresponsiveness, these instances appear to be exceptions.
The hotel offers an indoor swimming pool, which is appreciated for its cleanliness and additional facilities like a sauna and steam room. However, some guests find the pool water too cold and suggest heating. The WiFi service requires improvement with many guests experiencing slow speeds and poor coverage, particularly on the second floor.
Ample and free parking options, including shaded and basement spaces, enhance the convenience for guests driving to the hotel.
In summary, TIME Ruba Hotel & Suites is well-regarded for its clean, spacious and comfortable accommodations, excellent staff and overall good value for money. While transportation to the Haram and breakfast offerings could be improved, the hotel stands out as a clean, luxurious and family-friendly option.
Novotel Makkah Thakher City offers a luxurious and tranquil stay with a modern environment, consistently praised for its cleanliness and comfort. The rooms, characterized as spacious, clean and stylish, receive commendations for their modern design and well-maintained facilities. The hotel’s commitment to cleanliness extends beyond the rooms with common areas being equally spotless, courtesy of the supportive and friendly housekeeping staff.
The hotel’s breakfast receives high marks for its variety and quality, frequently described as excellent and delicious, offering both continental and Arabian options that change daily. However, while dinner also receives praise for its taste and preparation, it has faced criticism for its limited variety and perceived lack of freshness. The restaurant’s ambiance and the courteous conduct of staff are well-regarded, though some guests feel the food pricing could offer better value.
The location receives mixed reviews due to its distance from the bustling center of Mecca and the Haram, despite the convenient 24/7 shuttle services. While the calm environment is suitable for those seeking respite, the long walk from the shuttle drop-off point to the Haram entrances presents a challenge for elderly guests and those with young children. The surrounding area, still under development, also means limited access to shops and restaurants.
Guest experiences with the hotel staff are largely positive, highlighting their helpfulness, professionalism and friendliness, though some reviews suggest improvements in responsiveness and English proficiency. The staff’s efforts in ensuring cleanliness and comfort, along with the consistent shuttle service, significantly enhance the guest experience.
The hotel’s amenities, including a clean and well-equipped gym, ample free parking and generally comfortable beds, add value to the stay. However, the Wi-Fi service receives mixed reviews with some guests experiencing connectivity issues. Family-friendly features such as spacious rooms and safe play areas make it a commendable option for families, though there are minor areas that could be improved, such as child locks on room doors.
Overall, Novotel Makkah Thakher City is praised for its luxurious ambiance, modern and clean environment and supportive staff, making it a favorable choice for travelers, despite some logistical and minor service challenges.
Reef Global Hotel is frequently celebrated for its exceptional location, which offers guests tranquil surroundings and easy access to essential services and attractions. Situated conveniently close to vibrant restaurants, cozy cafes, supermarkets, and notable amenities like Starbucks and bookstores, the hotel ensures that guests have everything they need within reach. Its proximity to the Haram and efficient transportation options to the holy mosque make it especially appealing to visitors performing Umrah. The availability of both indoor and outdoor parking further enhances the convenience and ease of staying at Reef Global Hotel.
Guests often appreciate the hotel's commitment to cleanliness, noting its consistently sparkling clean rooms and organized environment. This emphasis on hygiene contributes to the overall guest experience, allowing for a comfortable and relaxing stay. While there are occasional remarks about restroom cleanliness, the hotel largely exceeds expectations in this area, establishing itself as a prime choice for travelers seeking a clean and pleasant stay.
The staff at Reef Global Hotel receive widespread praise for their professionalism and courteousness. The reception team, featuring standout employees like Anas, Fahd, Rashid, and Sherif, is noted for providing excellent service and creating a welcoming atmosphere. Guests consistently highlight the staff's respectful interactions and swift assistance, ensuring a valued and secure experience. The manager, Mr. Ihab, is acknowledged for overseeing such a commendable team, reinforcing the hotel's reputation as a destination with exceptional hospitality.
While room accommodations receive mixed feedback, the spaciousness, cleanliness, and quietness of the rooms are often appreciated. Guests enjoy a comfortable stay, supported by room service and convenient meal availability throughout the day. Despite some concerns about outdated furnishings and cramped bathrooms, the hotel strives to maintain a comfortable environment overall.
In summary, Reef Global Hotel offers a serene yet connected stay, characterized by a prime location, excellent cleanliness, and outstanding staff service. It becomes a highly recommended choice for travelers seeking a memorable and convenient experience.
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For those seeking a romantic getaway, 'M Hotel Al Dana Makkah by Millennium' offers a welcoming atmosphere well-suited for couples. Guests have noted that the hotel is good for a romantic holiday, providing a comfortable and enjoyable experience overall. The well-prepared bed adds to the cozy ambiance, ensuring a restful stay. Although some noise from nearby construction was mentioned, the hotel's romantic appeal remains a consistent highlight for visitors.
Elaf Bakkah Hotel enjoys a prime location that appeals especially to pilgrims due to its easy access to the Haram facilitated by a 24-hour shuttle service. Guests find the hotel’s strategic position near shops, restaurants and essential services like pharmacies and barbershops highly convenient. The rooms are predominantly spacious, clean and comfortable with well-maintained facilities, which are praised despite some remarks on the need for updates and better maintenance.
Breakfast at the hotel garners mixed reviews. While some guests enjoy the variety and quality, finding it delicious and appreciating the diverse options including Arabic, European and Asian dishes, many others see room for improvement citing a lack of variety, occasional tastelessness and cold dishes. The breakfast cost is also considered high by some. Dinner experiences follow a similar pattern with the food often praised for its taste and reasonable pricing, though issues such as limited variety and overly salty dishes are noted.
Guests often highlight the cleanliness and spaciousness of the rooms with housekeeping services receiving positive remarks. There are occasional issues including dirty carpets, small bathrooms, bad smells in corridors and inconsistent housekeeping. The staff’s friendliness and helpfulness are frequently commended with particular praise for certain individuals. However, there are some reports of slow service, language barriers at reception and issues with room entry without knocking.
The WiFi service at Elaf Bakkah Hotel is a critical point of concern with many guests experiencing poor connectivity and slow speeds. The parking service is seen as a significant advantage due to its convenience and availability, despite some complaints about tight spaces and occasional congestion.
For families, the hotel generally offers a comfortable environment, though larger families may find the space inadequate and the shuttle service can be inconvenient for children and elderly family members. The beds are mostly comfortable and well-maintained, though there are instances of small sizes and occasional cleanliness issues.
In summary, Elaf Bakkah Hotel provides a convenient and comfortable stay for pilgrims with its strategic location, helpful shuttle service and generally positive room conditions. However, improvements in breakfast variety, dining options, WiFi connectivity and housekeeping consistency could significantly enhance the overall guest experience.
AI-generatedSituated in Jabal Al Kaaba, this hotel offers elegant accommodations with city views. Its convenient location and excellent amenities make it a popular choice for couples visiting Makkah.
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Tilal Jabal Al Kabah boasts high ethics, respect and generosity from its staff, creating a welcoming atmosphere for guests. Hospitality employees, particularly Hasan and the team at Shalimar Cafe, are praised for their excellent service. This hotel is an ideal choice for a romantic getaway or honeymoon, offering luxury and a romantic ambiance. Guests also appreciate the calmness of the environment, which enhances the overall romantic experience. However, the hotel's elevated location might pose a slight challenge when returning from the sanctuary. A special touch mentioned is the ability to arrange personalized gestures, like delivering a flower bouquet to celebrate special moments.
Emaar Al Noor in El Azizia is commended for its strategic and tranquil location. Guests benefit from its proximity to local amenities such as grocery stores, restaurants and efficient transportation options, including taxis and a 24/7 shuttle service to the Holy Mosque, despite the distance being around 3.5 to 4 kilometers. The peaceful environment and the accessibility of essential services enhance the hotel's appeal. Visitors find it a great value for money, balancing calmness with convenience.
The hotel's rooms are lauded for their spaciousness and comfort, making them ideal for families and groups. The large accommodations, new furniture and kitchen facilities, including electric stoves and refrigerators, cater well to longer stays. Cleanliness is a significant strength with rooms and washrooms being well-maintained, although there's room for improvement in housekeeping consistency. The ample room space, despite some outdated furniture and occasional bad smells, makes the hotel an attractive choice, especially during busy seasons.
Cleanliness receives mixed but mostly positive feedback. Guests appreciate the modern construction and good overall condition with diligent and polite cleaning staff maintaining a clean environment. However, some negative feedback highlights inconsistent cleanliness, particularly with room carpets and specific areas, indicating that attention is needed to meet all guests' expectations consistently.
The hotel staff is a standout feature, particularly at the reception. Guests frequently commend the staff's organization, responsiveness and friendly demeanor with many individual staff members singled out for their excellent service. The positive interactions and courteous behavior of the staff significantly contribute to the overall pleasant guest experience.
Emaar Al Noor's WiFi service garners mixed reviews. While some guests experience strong signals in certain areas, many express dissatisfaction with the lack of WiFi in rooms, the lobby and the reception, highlighting a frequent and significant concern about unreliable internet connectivity.
Parking feedback is similarly mixed. Guests appreciate the convenience of street parking near the hotel, but challenges such as limited private parking spaces, narrow streets and poorly maintained parking areas detract from the overall experience. Availability can be an issue with some spaces mainly serving hotel staff rather than guests.
The hotel's beds receive high praise for comfort and cleanliness. Guests consistently report that beds are comfortable with clean and excellent quality pillows, duvets and sheets. The staff's responsiveness in changing sheets upon request further enhances the bed experience, although occasional discomforts for heavier guests and minor issues with bed size or sheet cleanliness are noted.
Overall, Emaar Al Noor provides a comfortable and convenient stay with excellent service, particularly in its spacious rooms and friendly staff, making it a reliable choice for travelers, especially during busy seasons or for extended stays.
AI-generatedLocated in the Jabal Al Kaaba District, this hotel offers comfortable accommodations and excellent service. Its proximity to the Holy Mosque and serene environment make it an ideal choice for couples seeking a spiritual and romantic experience.
AI-generatedLocated on King Abdulaziz Road, this hotel offers a blend of comfort and convenience. Its proximity to the Holy Mosque and refined ambiance make it a suitable choice for couples seeking a spiritual and romantic retreat.
AI-generatedLocated on Umm Al Qura Road in Jabal Omar, this hotel offers luxurious accommodations and exceptional service. Its proximity to the Holy Mosque and serene atmosphere make it an ideal choice for couples.
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The Hilton Hotel & Convention Jabal Omar Makkah offers an inviting atmosphere for couples seeking a romantic getaway. Guests have praised the beautiful decor and attractive interiors, which contribute to a romantic and cozy ambience. The hotel excels in providing romantic dining experiences, further enhancing the overall atmosphere with a variety of dining options. Friendliness from staff and cleanliness throughout the property also add to the appeal, ensuring a comfortable and serene stay.
'فندق الصفوة البرج الأول' in Mecca offers a near-unparalleled location for pilgrims, being just steps away from the Holy Mosque, Al Haram courtyard and King Abdulaziz Gate. Guests frequently praise the hotel's prime position and its stunning views of the Kaaba, which greatly enhance the spiritual atmosphere and convenience of their stay. The hotel's proximity to various amenities such as restaurants, markets and shops also adds to the overall comfort and ease of access.
The breakfast buffet at the hotel is widely appreciated for its diverse and delicious options, often described as fantastic with a superb view overlooking the Haram. Although there are occasional criticisms about its consistency and variety, the breakfast generally contributes positively to guests' experiences.
Dinner experiences are more mixed with the buffet being praised for its variety and quality when available. However, some guests were disappointed by the restaurant's occasional closures and limited menu choices, which detract from the otherwise pleasant dining experiences.
The rooms at 'فندق الصفوة البرج الأول' are noted for their spaciousness, comfort and cleanliness with many featuring breathtaking views of the Kaaba. While there are remarks about aging furniture and noise issues, the overall impression remains positive. The hotel's maintenance and the modern amenities provided ensure a comfortable stay.
Cleanliness is a standout feature with guests frequently mentioning the meticulous upkeep of the rooms. The hospitality and professionalism of staff members, such as Mr. Mohammed Ajlan and Mr. Abdullah Al-Zahrani, enhance the general satisfaction with cleanliness. Despite minor lapses, the hotel's overall environment remains commendably clean and orderly.
The staff at 'فندق الصفوة البرج الأول' receive widespread praise for their friendliness and professionalism. Specific employees like Abdulrahman Al Otaibi, Sandy and Mohammed Aql are highlighted for their exceptional service. Although there are few mentions of areas needing improvement, the overall guest sentiment towards the staff is overwhelmingly positive.
The WiFi service, however, is a notable weak point with many guests experiencing weak, slow and intermittent connections. This area requires significant improvement to meet guest expectations.
The hotel is highly regarded as a family-friendly destination due to its convenient location and suitable amenities. It provides a comfortable and welcoming environment for families, despite some mixed reviews about room sizes and certain servicemen's attitudes.
Regarding bed comfort, reviews vary with several guests finding the beds comfortable and the linens clean. However, there are concerns about bed height, hardness and cleanliness, suggesting the need for improvements in this area.
The hotel's five-star rating has received mixed feedback. While staff service and breakfast are frequently highlighted as meeting five-star standards, aspects such as cleanliness, bathroom quality and closed dining facilities have left some guests questioning its five-star status and associated costs.
In summary, 'فندق الصفوة البرج الأول' benefits from an unbeatable location, commendable cleanliness and friendly staff, making it a favored choice for many visitors to Mecca. While it has areas needing improvement, particularly in terms of WiFi and dining consistency, the overall guest experience remains largely positive.
AI-generatedPart of the Abraj Al Bait Complex, this hotel offers luxurious rooms with contemporary design and exceptional views. The hotel provides direct access to the Holy Mosque, enhancing the spiritual experience and romantic ambiance.
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Swissotel Al Maqam Makkah is a destination that radiates elegance and offers a romantic atmosphere, making it an excellent choice for couples. Guests frequently highlight the amazing staff who contribute to a delightful stay. The hotel boasts a prime location, offering rooms with wonderful views that add to the romantic experience. Although there are mentions of separate single beds and mildly loud sound in some reviews, the overall impression focuses on the positives like the breakfast spread, which has been described as wonderful.
AI-generatedSituated in Jabal Omar, this hotel provides modern comfort and convenient access to the Holy Mosque. Its well-appointed rooms and tranquil environment ensure a pleasant stay for couples.
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Doubletree By Hilton Jabal Omar Makkah offers a beautifully comfortable and clean stay with its prime location enhancing the overall experience. The rooms, known for their stunning views and delightful balconies, seem to create a special ambiance that is appreciated by guests. While there is a strong emphasis on family enjoyment, the beautiful and dreamy atmosphere of the hotel makes it a wonderful choice for a charming stay. The attention to detail extends from the timely room delivery to the delectable breakfast options, ensuring a satisfying experience.
AI-generatedSituated near King Abdul Aziz Gate, this modern hotel features rooms with views of Mecca's skyline. Its convenient location and comfortable accommodations make it a popular choice for couples.
Al Safwah Royale Orchid Hotel enjoys a prime location in the heart of Mecca, just steps away from the Holy Haram Mosque and King Abdulaziz Gate, offering unparalleled convenience for pilgrims and visitors. The hotel's proximity to markets, restaurants and shops further enhances the guests' experience, making essential services easily accessible. The view from rooms overlooking the Kaaba significantly adds to the spiritual ambiance for many guests.
Breakfast at the hotel is predominantly praised for its quality, variety and delicious traditional Arab cuisine. Cleanliness and friendly service during breakfast are frequently highlighted, although some guests noted limited variety and occasional logistical issues. A similar mixed sentiment is observed for dinner, where the quality and taste of the food are well-regarded, but high prices and limited traditional menu options received criticism.
Guest feedback on rooms is varied. Positive notes include spacious accommodations and stunning views for some rooms, coupled with polite housekeeping staff. However, there are frequent complaints about inconsistent cleaning standards, worn-out furniture and maintenance issues. Similarly, guest impressions on cleanliness are mixed with a balance of praise for tidy environments and significant concerns regarding dirty carpets, unhygienic bathrooms and occasional pest sightings.
The hotel staff, particularly at reception and housekeeping, receive commendation for their helpfulness and efficiency, contributing positively to the overall guest experience. Nonetheless, there are reports of unsatisfactory customer service and occasional unresponsiveness, indicating a need for improved consistency in staff performance.
Wi-Fi at the hotel has been a point of contention with mixed reviews. While some guests experienced good connectivity, many others reported issues with slow speeds, weak signals and frequent disconnections.
Parking availability and cost are notable drawbacks with high fees and difficult access being commonly mentioned concerns, making it inconvenient for guests with private vehicles.
Families visiting the hotel find it generally suitable, especially due to its location and ample amenities for children and elderly members. However, some guests noted noise issues and discomfort due to the high cost.
Mixed reviews also surround the hotel's beds with some guests finding them spacious and comfortable, while others criticize the hardness of the mattresses, comfort of the pillows and cleanliness of the bed linens. Lastly, many guests feel that the hotel does not fully meet the standards associated with its five-star rating, particularly in terms of service and facilities.
In summary, while the Al Safwah Royale Orchid Hotel offers an exceptional location and some quality services that elevate the spiritual and physical comfort of its guests, areas such as room maintenance, cleanliness and overall service need significant improvement to meet guests' expectations consistently.
Swissotel Makkah enjoys overwhelmingly positive reviews, particularly praised for its exceptional location within the Clock Tower complex, providing guests with unparalleled proximity to the sacred Masjid al-Haram. This strategic positioning is lauded for facilitating easy and quick access for pilgrims, enhancing their spiritual experience with stunning views of the Kaaba. The hotel's direct access to various dining and shopping options also adds to the convenience of the stay.
The breakfast experience at Swissotel Makkah stands out with its wide variety of fresh, delicious options and an international spread that caters to diverse tastes. Guests commend the lavish buffet, helpful staff and well-organized dining area, making each morning meal satisfying and enjoyable. Despite minor calls for more variation and regional cuisine, the breakfast remains a highlight.
Similarly, the dinner options, especially during Ramadan iftaar, receive high praise for their variety and quality. The excellent service and beautiful views of the Haram further enhance this dining experience. Although some guests found the dinner rates on the expensive side, the overall satisfaction with the food quality and atmosphere is notable.
The hotel rooms, while receiving mixed feedback, are generally appreciated for their cleanliness, comfort and modern amenities. Guests particularly enjoyed the spacious rooms and stunning Kaaba views, although some noted the smaller size of certain rooms and bathrooms. The professional and supportive staff contribute significantly to the positive experience, ensuring cleanliness and prompt service throughout the stay.
Swissotel Makkah also earns high marks for its exemplary staff, described consistently as kind, helpful and efficient. Guests frequently mention the warm welcomes and exceptional service provided by the team, from the reception to housekeeping and restaurant staff, creating a friendly and supportive atmosphere.
While Wi-Fi connectivity receives mixed reviews with some guests experiencing strong and fast connections and others facing intermittent issues, the overall sentiment remains positive. The hotel's cleanliness is highly commended with spotless rooms, well-maintained facilities and a modern ambiance contributing to a hygienic and comfortable stay.
Despite the lack of on-site parking being a significant inconvenience, particularly given the expensive nearby options, guests still find value in the hotel's offerings, especially when traveling with families. The family-friendly environment, complete with dedicated kids' areas and spacious accommodations, makes Swissotel Makkah a favored choice among family travelers.
Lastly, the beds at Swissotel Makkah receive glowing feedback for their comfort and support, enhancing guests' rest and overall experience. While there are occasional comments on the need for pillow improvements, the general consensus is that the beds contribute significantly to a pleasant and restful stay.
Swissotel Makkah, thus, combines strategic location, excellent service, cleanliness and comfort to create a highly recommended choice for both individual travelers and families, fulfilling their spiritual and practical needs during their stay.
AI-generatedLocated on Ibrahim Al Khalil Street, this hotel offers elegant suites with modern amenities. Its proximity to the Holy Mosque and luxurious accommodations create a comfortable and intimate atmosphere for couples.
AI-generatedThis iconic hotel offers stunning views of the Holy Kaaba and al-Masjid al-Haram. With elegantly designed rooms and suites, including Fairmont Gold options with personalized service, it provides unmatched comfort and convenience for a luxurious stay.
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