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Summary of reviewsRamada Plaza by Wyndham Samsun receives consistently positive reviews across various categories, with some minor concerns noted. Its location is highly praised for convenience, particularly for travelers arriving by car, with easy access to highways, city center attractions, and coastal sites. Guests appreciate the hotel’s proximity to shopping districts and recreational areas like the mall and Atakum, alongside its peaceful surroundings despite the bustling area.
The breakfast offerings stand out positively, with guests highlighting the delicious, varied, and well-presented buffet. Although some diners mention the breakfast could benefit from more variety and note the fee as expensive, the stunning views and ambiance during meals contribute to a satisfactory dining experience.
Rooms are frequently commended for their spaciousness and comfort. Cleanliness and maintenance also earn high marks, though occasional mentions of aging furniture and minor maintenance issues arise. The beds are generally well-reviewed for comfort and size, with the few negative remarks concerning older mattresses and firmness addressed by most guests' positive feedback.
Cleanliness throughout the hotel receives substantial praise, as does the friendly, attentive staff. Exceptional service is a hallmark, with individuals like Hasan recognized for their helpfulness and welcoming demeanor. The hotel staff contributes significantly to guests feeling valued and well-cared for, enhancing the overall appeal of the stay.
Wi-Fi experiences are variable, with some guests reporting strong connections, while others encounter speed and reliability issues, occasionally requiring staff intervention. Parking facilities are positively highlighted for their convenience, particularly the valet service and the availability of free, underground parking, despite some space limitations.
Families find the hotel welcoming, with accommodations suitable for family gatherings and a pleasant environment for children. Business travelers benefit from the hotel’s strategic location, spacious rooms, and parking facilities, although it's noted as a standard choice for business visits. Finally, while there are mixed opinions regarding whether the hotel truly merits its five-star rating, it is consistently acknowledged as a comfortable and quality option for a stay in Samsun, catering well to diverse guest needs.
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