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Summary of reviewsGuests of Boutique Hotel VSK Kentavar have shared many positive reviews, making it a popular choice for visitors. The hotel's prime location near the railway station and its central position offers easy access to Tryavna, Bojentsi, Veliko Tarnovo and Dryanovo, allowing guests to explore local cultural and historical sites conveniently. The serene, peaceful surroundings provide a relaxing atmosphere, although some have noted minor accessibility issues due to nearby construction.
The breakfast has received mixed feedback, offering a diverse and tasty selection according to many guests with options like fresh fruits, vegetables, cheeses and pastries. However, some found it inconsistent and lacking in variety, especially towards the end of the morning service. Despite these critiques, the breakfast generally aligns with guests’ expectations in terms of taste and quality.
Dinner at the hotel's restaurant consistently impresses with its delicious, freshly prepared meals and excellent quality. The high standard of the dishes and the professional, attentive staff contribute to a memorable dining experience. Although some guests find the prices on the steep side, the overall consensus confirms that the meals are worth the expense. A few minor drawbacks like limited children's options and an isolated food poisoning incident were mentioned.
The hotel’s rooms are spacious, clean and comfortable, featuring tasteful decorations and beautiful furniture. While some guests found the interiors somewhat outdated, overall, the rooms provide a pleasant and restful stay. Issues such as occasional noise, old mattresses and insufficient outlets were noted, but these were outweighed by the general positive feedback on cleanliness and comfort.
Cleanliness remains a strong point at the hotel with both rooms and public areas, including the pool, consistently well-maintained. Guests appreciate the meticulous attention to hygiene, contributing to a fresh and inviting atmosphere throughout the premises.
The hotel's staff receive high praise for their friendliness, professionalism and responsiveness. Their ability to speak English and their helpful attitude significantly enhance guests’ experiences. Despite a few isolated complaints about unresponsiveness and lack of mask-wearing, the overall impression is one of a dedicated and courteous team.
The spa center is admired for its cleanliness and great massages, despite some concerns regarding additional charges for certain services. The pool also stands out positively, appreciated for its cleanliness, spaciousness and warm water, making it a favorite among families, although occasional temperature issues and condensation under the winter dome were mentioned.
Guests benefit from ample, free parking space, a notable advantage in a central location. Family amenities, including infant cots, cribs and a large children’s area, contribute to a family-friendly environment, despite some feedback suggesting improvements in food choices for children.
While beds received mixed reviews with some guests finding them too soft or saggy, the overall room experience is positive, complemented by clean accommodations and friendly staff. The hotel's four-star rating has been questioned by some guests, suggesting it more closely aligns with high-quality three-star standards due to certain maintenance issues and missing facilities. Nonetheless, service quality and luxurious furnishings receive commendations.
Overall, Boutique Hotel VSK Kentavar offers a pleasant stay with standout features including its prime location, excellent dining, clean and comfortable rooms and friendly staff, making it a solid choice for travelers seeking relaxation and exploration.
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