The Basingstoke Hotel has mixed reviews with some guests enjoying their stay while others had less satisfactory experiences. The hotel's location is well situated for a variety of needs and guests appreciate the amenities such as the gym and breakfast served each morning. However, some guests noted that the hotel is slightly outdated. The quality of the rooms was varied with some guests having a satisfactory stay and others noting serious issues with their accommodations. The cleanliness of the hotel could benefit from some updates and improvements. The staff received mixed reviews with some guests praising their helpfulness and accommodating nature, while others found them unhelpful or rude. The hotel's WiFi policy left some guests feeling let down and inconvenienced. The leisure areas were deemed very comfortable, but some guests were disappointed with the lack of beauty services and the fact that the pool and gym came at an extra cost. The condition of the beds was also mixed with some guests praising their comfort while others mentioned feeling springs poking from their mattresses.
Situated close to the Tylney Park Golf Club, this romantic hotel is set in a grand Victorian mansion, 6.6 miles from Basingstoke.
Summary of reviews
Tylney Hall Hotel is a top-quality country house with amazing surroundings, making it the perfect location for a relaxing and picturesque retreat. The breakfast is highly recommended with guests labelling it as fabulous and delicious, while the dinner experience is mixed. Though some of the dishes were terrible, some were exquisite and guests found the dining room to be beautiful. Rooms are an excellent mix of historical charm and modern facilities with comfortable and clean accommodations available. Staff is incredible, attentive and friendly, although there were rare instances of inexperience or rudeness. Spa and pool facilities are satisfactory, but the indoor spa area is small with subpar amenities. However, the outdoor pool is an excellent choice to relax and unwind. Luxury is the name of the game here with the building exuding timeless elegance and charm. Overall, Tylney Hall Hotel offers an enchanting and romantic getaway, a perfect place for a couples weekend escape.
Summary of reviews related to the 'Accessible' category
The Wheatsheaf by Chef & Brewer Collection garners positive feedback for its accessibility features, making it a beneficial choice for travelers with disabilities or mobility issues. Guests frequently mention the easy access throughout the property, including the large, comfortable rooms and easily accessible carpark with ample parking space. The hotel staff are noted for being friendly and helpful, catering to the functional needs of guests with disabilities.
The facilities generally suit users of wheelchairs and disabled scooters with a walk-in shower available for those needing it. The on-site restaurant is also easily reachable, ensuring convenience during the stay. Additionally, the hotel's proximity to Basingstoke and its location near the M3 make it a good stopover spot.
Despite these positives, there are some drawbacks. Certain rooms are accessible only via stairs, posing challenges for those unable to climb. Some guests experienced issues with water temperature and pressure and the layout of furniture occasionally hindered easy movement within the rooms. Moreover, it can get noisy in the evenings for rooms facing the internal courtyard. However, for those traveling by car, the hotel's accessibility features and helpful staff support a generally comfortable and convenient stay.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 21-24 out of 24 hotels in and around Basingstoke