Swiss Star Oerlikon District - contactless self check-in 4.3 mi from Bassersdorf
Apartments in Zurich
6.1
Rated
From $142
From $142
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Swiss Star District 11 - Self Check-In 4.3 mi from Bassersdorf
Apartments in Zurich
5.8
Rated
From $130
From $130
Info Summary of reviewsSwiss Star District 11 - Self Check-In is well-regarded for its prime location in Zurich, making it a convenient choice for visitors attending events at nearby venues like Halle 622 and Hallenstadion. Its proximity to public transport hubs such as train, tram, and bus stops, as well as the Oerlikon station and Zurich airport, offers seamless connectivity, appealing to both business and leisure travelers. Guests appreciate the central yet tranquil residential neighborhood as a perfect base for exploring the city or conducting business.

Cleanliness receives noteworthy remarks, with many guests appreciating the straightforward and effective housekeeping. While mixed reviews exist, positive feedback often highlights specific clean areas like bathrooms and the general functional and unpretentious atmosphere.

The self check-in system at Swiss Star District 11 adds to the property's appeal, with many guests finding it efficient and convenient, particularly those who favor minimal staff interaction. This independent approach enhances the hassle-free lodging experience, despite occasional challenges in staff communication.

Parking amenities are recognized, especially the underground parking, although inconsistencies in arrangements and lack of detailed information lead to confusion for some guests. Accurate communication regarding parking could improve this aspect.

However, bedding remains a major area for improvement, with several guests experiencing discomfort due to issues like soft or unsatisfactory mattresses, inadequate duvets and pillows, and concerns regarding cleanliness. Addressing these concerns could significantly elevate the guest experience.

Overall, Swiss Star District 11 is a favored option for visitors in Zurich due to its strategic location and self-service model, despite needing enhancements in certain areas like parking clarity and bedding quality.
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La Blitza Hotel 4.3 mi from Bassersdorf
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Group Getaway - Floor for 10 Guests -20- 4.3 mi from Bassersdorf
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Skyline Rooftop Suite with 2 Balconies -401- 4.3 mi from Bassersdorf
Apartment in Zurich
9.0
Excellent
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Stilvolle Wohnung in Zürich Oerlikon! -202- 4.3 mi from Bassersdorf
Apartment in Zurich
9.4
Excellent
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Loftstyle, rent an entire floor for 10 people -40- 4.3 mi from Bassersdorf
Apartment in Zurich
9.0
Excellent
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City Comfort - 2BR Apartment Newly Renovated -301- 4.3 mi from Bassersdorf
Apartment in Zurich
8.3
Very Good
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Spacious Floor for 8 Guests -10- 4.3 mi from Bassersdorf
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Exclusive Floor for 10 Guests -30- 4.3 mi from Bassersdorf
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Moderne Wohnung in Zürich Oerlikon! -201- 4.3 mi from Bassersdorf
Apartment in Zurich
9.7
Excellent
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Cozy apartment in Oerlikon -102- 4.3 mi from Bassersdorf
Apartment in Zurich
8.0
Very Good
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Stilvolle Wohnung 5min von Zürich Bahnhof! -101- 4.3 mi from Bassersdorf
Apartment in Zurich
9.0
Excellent
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UP&GREAT Apartments - Chic Urban Homes 4.3 mi from Bassersdorf
Apartment in Zurich
8.5
Very Good
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Heaven Rooftop Suite with 2 Balconies -403- 4.3 mi from Bassersdorf
Apartment in Zurich
9.6
Excellent
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Studio Serenity with City View -402- 4.3 mi from Bassersdorf
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Swiss Star Oerlikon Station - Self Check-In 4.3 mi from Bassersdorf
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5.6
Rated
From $186
From $186
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Swiss Star Oerlikon Inn 4.3 mi from Bassersdorf
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5.3
Rated
From $53
From $53
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Swiss Star Tower - Self Check-In 4.3 mi from Bassersdorf
Apartments in Zurich
5.1
Rated
From $102
From $102
Info Summary of reviewsSwiss Star Tower - Self Check-In in Zurich Oerlikon offers a blend of notable strengths and areas needing improvement, making it a convenient yet mixed experience for travelers.

The hotel's prime location is a standout feature, offering easy access to Zurich Oerlikon train station, buses, trams and the S-Bahn. This excellent connectivity makes it a favorable choice for those attending events at Hallenstadion or conferences at Halle 622. The short train ride to Zurich’s downtown and proximity to the airport further enhance its appeal for both business and leisure travelers. The surrounding neighborhood with its supermarkets, shops and balanced residential setting, adds to the hotel's practicality.

Guests appreciated the spacious rooms and apartments, describing some as clean, well-furnished and equipped with kitchenettes and balconies. The beautiful city views and comfortable beds were further highlights. However, numerous reviews called attention to maintenance issues, such as outdated or broken furniture, cleanliness problems and inconsistent experiences between the rooms and their advertised photos. Noise from nearby train tracks and a lack of amenities also detracted from the overall comfort.

Cleanliness posed a significant concern, especially in common areas. While some guests found their individual rooms clean and appreciated the swift self-check-in process, many criticized the dirty hallways, entrance, stairwells and occasional presence of unpleasant odors, mold and dirty dishes. The reports of poorly maintained common areas created an inconsistency that needs addressing to uplift the overall guest experience.

The staff interactions received mixed reviews. While the self-check-in system and some instances of quick, polite support were positively noted, many guests faced difficulties with unresponsive or rude staff, both in-person and via phone. Issues such as premature room entries by staff and unsatisfactory communication further highlighted the need for improved customer service and responsiveness.

Regarding Wi-Fi, the experience was varied. Some guests encountered straightforward, stable connectivity, appreciating the ease of setup. However, a significant number faced issues like missing credentials, poor connectivity and an overall lack of reliable internet access, signifying an area ripe for enhancement.

Lastly, the beds elicited mixed reviews. While some guests praised the comfort and quality of the mattresses and linens, many others reported uncomfortable sleeping conditions due to old, broken or excessively soft mattresses, unstable bedframes and dirty sheets or pillows. The reported presence of bed bugs by some guests further underscores the necessity for improvement in bed hygiene and maintenance.

In summary, Swiss Star Tower - Self Check-In excels in its strategic location and some aspects of room comfort but needs substantial improvements in cleanliness, maintenance, Wi-Fi reliability and customer service to deliver a consistently positive guest experience.
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Homestay Zurich 4.3 mi from Bassersdorf
Homestay in Zurich
7.1
Good
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