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Summary of reviewsHotel 77 Rawang benefits from a strategic location that appeals to both dining and shopping enthusiasts, offering easy access to a variety of restaurants and shops. Its proximity to the toll enhances accessibility for travelers, and despite the bustling surroundings, it maintains a quiet atmosphere for a peaceful stay. The availability of parking facilities further adds to the convenience.
The hotel offers a range of room sizes, with some guests appreciating the spaciousness and cleanliness of certain rooms. The inclusion of a water heater in the bathroom is a convenient feature, and the ground floor family room location is favored for its accessibility. Despite these positives, there are mixed reviews regarding room conditions, with some guests encountering issues such as non-functioning air conditioning remotes and unpleasant odors. While some rooms meet expectations for size and cleanliness, others fall short, particularly in maintenance.
In terms of cleanliness, there are significant concerns that need addressing to improve guest experiences. Problems such as dirty floors, stained linens, and unpleasant odors from towels have been noted. Additionally, issues like sagging mattresses, inadequate air conditioning, broken door locks, and a lack of basic amenities such as soap present challenges for a comfortable stay. While the hotel offers potential due to its advantageous location, improving the maintenance and cleanliness of rooms and facilities could enhance overall guest satisfaction.
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