The Residence Inn by Marriott Cincinnati Midtown/Rookwood is a great choice for families looking for a perfect location. The hotel offers great value for money with excellent staff and cozy rooms. Although some guests felt that the hotel needs a little love, many praised the hotel's pleasant environment and the convenience of its location. However, some guests were disappointed with the limited amenities and poor customer service. Additionally, some guests were disappointed with the hotel's covid policies. Overall, the Residence Inn by Marriott Cincinnati Midtown/Rookwood is a must-visit for families looking for a great location.
The MainStay Suites Cincinnati University - Uptown is highly praised by guests for its exceptional staff. Many reviews mention specific staff members by name, who are noted for their helpfulness and friendliness. The majority of reviews are overwhelmingly positive, describing the staff as amazing, excellent, courteous and quick to respond to guests' needs. Guests appreciate the staff's willingness to go above and beyond to make their stay a great experience. Although there are a few negative reviews about rude staff, they are in the minority. Overall, guests rate the staff of MainStay Suites Cincinnati University - Uptown highly for their wonderful attitudes, customer service and friendly demeanor.
Despite the inconvenience of paying for parking, Comfort Suites Cincinnati University - Downtown received mostly positive reviews. Guests appreciated the paper they received to put on their dash and the $10 fee per night. While some websites advertised free parking, guests found the added cost to be manageable. Overall, many enjoyed their stay despite this small setback.
voco The Clair Cincinnati Downtown by IHG has a fantastic team of employees who are more than willing to go above and beyond to ensure guests have a wonderful experience. While there have been some complaints about the staff not cleaning up properly or needing more training, the majority of guests have praised the staff for their friendliness, helpfulness and excellent service. The front desk clerks and waitresses have been particularly impressive with many guests commenting on their great service. Unfortunately, a few guests have had negative experiences with the hotel's management, but overall the general consensus is that the staff at this hotel are lovely, wonderful, amazing and awesome and dedicated to making guests feel welcome and comfortable during their stay.
AI-generatedEV charging is available at this hotel in the valet parking area. Charging is complimentary for valet customers and offers 7 Amp and 12 Amp accelerated Charging with a J1772 connector. Electric vehicle charging stations are also available in the adjacent Mabley Garage.
Nestled in the heart of Newport, the Hampton Inn & Suites Newport/Cincinnati, KY boasts a prime location, ideal for both leisure and business travelers. Its central position offers easy access to a plethora of activities and attractions, including the Great American Ball Park, Newport Aquarium and Newport on the Levee’s numerous restaurants and shops. The hotel's proximity to the Cincinnati skyline and riverfront provides picturesque views and a short, scenic walk into downtown Cincinnati. Additionally, it's conveniently close to the Reds and Bengals stadiums, Megacorp Pavilion and Heritage Bank Center, adding to its appeal for sports and event enthusiasts.
Guests consistently leave positive feedback regarding the hotel’s breakfast, praising the variety of options, from hot items like eggs and sausage to fresh waffles and bagels. The breakfast area is well-maintained with attentive staff ensuring it stays stocked and clean. While some guests desire more variety and fresher options, most agree that the breakfast contributes positively to their stay.
The rooms are frequently described as clean, spacious and comfortable with modern decor and necessary amenities such as a fridge and microwave. Guests appreciate the meticulous cleanliness maintained throughout the hotel, from the lobby to the pool area. Although some rooms appear smaller or dated to a few visitors, the general sentiment remains positive.
The hotel staff delivers exceptional service, often described as friendly, welcoming and professional. Guests frequently recognize the staff for going above and beyond to ensure a pleasant stay with specific mentions of outstanding service at the front desk. This high level of service, combined with quick and efficient check-ins, enhances the guest experience significantly.
Free WiFi is another appreciated feature, offering reliable and quick connectivity, though a few guests reported occasional disruptions. The fitness center also receives praise for being well-equipped and clean with the presence of a Peloton bike noted as a special perk.
The indoor pool, especially enjoyed by families, is described as clean, well-maintained and heated, although some guests mentioned it could feel crowded at times. The addition of a hot tub and spa area further enhances the pool experience.
Free parking is generally appreciated, although some guests encountered unexpected fees. Nevertheless, the gated and secure parking adds a layer of convenience and safety.
Families find the hotel particularly accommodating with spacious rooms suitable for groups and children. The friendly atmosphere and helpful staff contribute to a stress-free experience for parents and enjoyable stays for kids.
In summary, the Hampton Inn & Suites Newport/Cincinnati, KY offers cleanliness, comfort, excellent service and a central location that make it a favored choice for travelers. Despite minor areas for improvement, guests largely leave with positive experiences, highlighting the hotel as an excellent option for both solo travelers and families.
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