Despite the inconvenience of paying for parking, Comfort Suites Cincinnati University - Downtown received mostly positive reviews. Guests appreciated the paper they received to put on their dash and the $10 fee per night. While some websites advertised free parking, guests found the added cost to be manageable. Overall, many enjoyed their stay despite this small setback.
The MainStay Suites Cincinnati University - Uptown is highly praised by guests for its exceptional staff. Many reviews mention specific staff members by name, who are noted for their helpfulness and friendliness. The majority of reviews are overwhelmingly positive, describing the staff as amazing, excellent, courteous and quick to respond to guests' needs. Guests appreciate the staff's willingness to go above and beyond to make their stay a great experience. Although there are a few negative reviews about rude staff, they are in the minority. Overall, guests rate the staff of MainStay Suites Cincinnati University - Uptown highly for their wonderful attitudes, customer service and friendly demeanor.
The DoubleTree by Hilton Cincinnati Airport offers an ideal location for travelers flying out of Cincinnati, with its proximity to the airport described as a major advantage. Guests appreciate the convenience of being just steps away from the terminal while enjoying a surprisingly quiet environment. The hotel's close proximity to car rental returns and the availability of frequent complimentary shuttle services enhance the ease of access, making it a preferred choice for a seamless travel experience. The added presence of a bar and restaurant further contributes to its appeal for those in transit.
Visitors can expect comfortable and cozy accommodations with clean and spacious rooms, contributing to a restful stay. The beds are singled out for their comfort, and the hotel maintains an overall clean and fresh atmosphere. Although the property shows some signs of aging, with a need for modernization in certain areas, the cleanliness and functional aspects of the rooms are consistently praised. The quiet ambiance supports a tranquil experience, allowing guests to unwind before their flights.
The hotel's staff receives commendations for their friendliness and helpfulness, consistently adding value to guest experiences. From the moment of arrival to airport transfers, the staff demonstrates attentiveness and professionalism, often going above and beyond to ensure guest satisfaction. Although there are occasional concerns regarding customer service, primarily at checkout, the overriding sentiment reflects a team committed to providing hospitable and efficient service.
In summary, the DoubleTree by Hilton Cincinnati Airport is characterized by its strategic location, comfortable accommodations, and exceptional staff. It successfully caters to the needs of travelers in transit, offering a reliable and restful stay near the Cincinnati airport.
voco The Clair Cincinnati Downtown by IHG has a fantastic team of employees who are more than willing to go above and beyond to ensure guests have a wonderful experience. While there have been some complaints about the staff not cleaning up properly or needing more training, the majority of guests have praised the staff for their friendliness, helpfulness and excellent service. The front desk clerks and waitresses have been particularly impressive with many guests commenting on their great service. Unfortunately, a few guests have had negative experiences with the hotel's management, but overall the general consensus is that the staff at this hotel are lovely, wonderful, amazing and awesome and dedicated to making guests feel welcome and comfortable during their stay.
AI-generatedEV charging is available at this hotel in the valet parking area. Charging is complimentary for valet customers and offers 7 Amp and 12 Amp accelerated Charging with a J1772 connector. Electric vehicle charging stations are also available in the adjacent Mabley Garage.
Holiday Inn Express & Suites Cincinnati Riverfront by IHG consistently receives praise for its advantageous location, high standards of cleanliness, and exceptional service, making it an excellent choice for travelers. Guests appreciate the hotel's proximity to popular attractions in Cincinnati, including sporting venues and dining options, as well as its easy access to the highway and free parking. Despite some noting the surrounding neighborhood's drawbacks, the well-lit parking lot adds a sense of security.
The hotel's breakfast offering is a standout feature, with a wide variety of high-quality options that cater to diverse tastes. The unique pancake machine and popular cinnamon rolls contribute to an enjoyable morning experience, complemented by attentive staff who maintain a well-stocked buffet even during peak times.
Guests find the rooms spacious and immaculately clean, with stylish decor and comfortable beds and pillows that ensure a restful stay. The inclusion of convenient amenities like kitchenettes and in-room safes further enhances the experience. Although there were minor concerns such as limited trash cans, the overall impression is positive, with many appreciating the peaceful environment and views of the Ohio River.
Cleanliness is a major highlight, with the entire property, including the pool and common areas, well-maintained despite the hotel's age. The staff receives high commendations for their warmth, helpfulness, and proactive approach, contributing significantly to the welcoming atmosphere.
The pool is a popular feature, particularly among families, noted for its cleanliness and the availability of fresh towels. While some guests mentioned variability in water temperature and occasional maintenance needs, it remains a valued addition to the hotel’s amenities.
Comfortable beds and quality bedding are frequently highlighted, offering an excellent sleep experience. The overall consensus is that the beds, along with the entire stay, provide a highly satisfactory level of comfort.
Overall, Holiday Inn Express & Suites Cincinnati Riverfront by IHG is highly recommended for its location, cleanliness, and exceptional staff service, delivering a comfortable and enjoyable experience for both leisure and business travelers.