Boomtown Casino and Hotel New Orleans is consistently praised for its favorable location, offering a serene escape on the scenic Harvey Canal while providing easy access to entertainment options like the nearby casino and various local restaurants. Guests appreciate the convenience and tranquility, often highlighting the excellent customer service along with the cleanliness and affordability of the accommodations.
While the hotel does not offer an on-site breakfast service, guests who have tasted the breakfast offerings describe them as tasty and well-portioned, indicating quality despite limited availability. The rooms provide a mixed experience; spaciousness, particularly in King rooms, and cleanliness are positively noted, along with comfortable beds likened to sleeping on a cloud. Bathrooms stand out with their large showers and tidiness. However, guests note some areas in need of renovation, such as outdated decor and carpets that require deeper cleaning or replacement. Despite these areas for improvement, the vibrant Mardi Gras decorations in the lobby add a touch of local culture and festivity.
Cleanliness receives positive remarks overall, particularly in guest rooms and bathrooms, though some guests suggest enhancements like carpet replacements and improved hallway cleanliness. The positive impressions of cleanliness contribute to a generally satisfactory stay.
The staff is a highlight, consistently praised for their professionalism and friendliness. Guests commend the front desk team for a warm and welcoming approach, often feeling treated like family. The helpfulness and exceptional hospitality of the staff, with special mentions for individuals like Zina, leave lasting impressions.
Overall, Boomtown Casino and Hotel New Orleans offers a comfortable and convenient stay with excellent service, although some updates and improvements could further enhance the guest experience.
This hotel offers accessible rooms such as King Suite with Roll-In Shower, King Suite with Hearing Accessible, and Accessible Suite with Two Queen Beds. It provides wheelchair-accessible facilities and accessible parking.
This hotel provides various accessible room types such as Hearing Accessible, Mobility Accessible with Roll-In Shower, and Mobility Accessible with Tub. It also features an elevator/lift and offers a telephone accessibility kit.
The Suburban Studios Harvey - New Orleans is frequently praised for its convenient location, offering quick access to downtown New Orleans, the French Quarter and major expressways. Guests appreciate the close proximity to dining options, shopping centers and essential services, making it a practical base for exploration.
While reviews highlight some negatives, such as the absence of the promised complimentary breakfast and issues with cleanliness and maintenance, many visitors find positive aspects in staff interactions and the comfort of beds. The front desk team is often described as friendly and helpful with some staff members being particularly attentive and accommodating.
Rooms received mixed feedback; many guests appreciate the spaciousness, clean bed sheets and comfortable beds, while others report issues with outdated and damaged furniture and a lack of basic amenities. Cleanliness remains a significant concern with numerous reports of unpleasant odors, stained linens and neglect in both rooms and common areas.
The pool has consistently been inoperative, which has disappointed many guests hoping to enjoy this amenity. Despite the hotel's challenges, the convenient location and the positive experiences with staff and comfortable beds are highlighted as redeeming factors by many travelers.
This hotel offers detailed guest room accessibility features including accessible vanities, adjustable height hand-held shower wands, alarm clock telephone ringers, bathtub grab rails, bathtub seats, and hearing accessible rooms/kits. It also has an accessible pool with a lift or sloped entry, and accessible routes to common areas and restaurants.
This hotel ensures wheelchair accessibility throughout its grounds and provides handicapped parking. It also offers specific accessible room types including Mobility Accessible with Roll-In Shower and Mobility Accessible with Tub.
Summary of reviews related to the 'Accessible' category
La Quinta Inn by Wyndham New Orleans West Bank / Gretna offers several features catering to guests with disabilities. The hotel has well-marked handicap parking and some rooms specifically designed to be handicapped accessible. While some guests noted the convenience and general accessibility of the hotel, there were mixed experiences. Issues included the occasional reservation mix-up where requested accessible rooms were not provided and some facilities not being as wheelchair-friendly as expected. Certain rooms were noted for having low toilets without grab bars and loose door bolts, which may be problematic for guests with specific accessibility needs. Additionally, the absence of elevators may pose a challenge for those requiring accessible rooms on higher floors.
Summary of reviews related to the 'Accessible' category
St Charles Inn, Superior Hotel, offers numerous features that cater to guests with disabilities, making it a favorable choice among visitors seeking accessible accommodations. The hotel is recognized for being inclusive and adaptable for physical challenges with ADA accommodations provided to meet specific needs. Accessibility is a significant highlight, as the hotel is well-connected to public transportation options, including trolleys and streetcars and is conveniently situated close to museums and the Garden District, which is accessible on foot. Guests have positively noted the availability of a handicap accessible elevator and the overall user-friendliness of the facilities inside the premises. The hotel's commitment to accessibility is further emphasized by its considerate pricing structure, aiming to provide value for disabled guests.
The Best Western Bayou Inn stands out for its strategic location, excellent hospitality, and comfortable accommodations, making it a highly recommended choice for travelers visiting the New Orleans area. The hotel's location offers the perfect blend of convenience and tranquility, allowing guests to enjoy easy access to downtown New Orleans and the French Quarter while benefiting from a peaceful retreat with free parking. Proximity to local attractions and essential amenities further enhances its appeal.
Guests frequently commend the breakfast at Best Western Bayou Inn, noting it as a highlight of their stay. The hotel offers a diverse and fresh selection that surpasses many other hotel chains, with a particular emphasis on the quality and variety of the hot buffet items. Friendly and attentive breakfast staff contribute to the positive experience, ensuring a delightful start to the day.
The rooms are consistently praised for their cleanliness and comfort. Guests appreciate the spacious and well-organized accommodations, equipped with convenient amenities like a refrigerator and microwave. The staff's friendliness and helpfulness, including standout members, play a significant role in elevating the guest experience, providing a warm and welcoming atmosphere.
Cleanliness is a notable strength of the hotel, with guests frequently mentioning the immaculate condition of both rooms and public areas. This, combined with the modern facilities and a caring staff, offers a pleasant environment for all guests.
The pool area, though modest in size, offers a clean and relaxing space for families to enjoy after a day of exploration. The attentive staff ensure the pool and jacuzzi areas remain inviting and functional.
Ultimately, the majority of guests find the beds at the hotel comfortable, allowing for restful sleep. The quality of the beds generally contributes positively to the overall experience, despite a few reports of less comfortable mattresses.
Overall, the Best Western Bayou Inn is favored for its superb blend of accessibility, comfort, and attentive service, making it an excellent choice for travelers seeking both proximity to New Orleans and a restful, welcoming stay.
Hotel Tonnelle New Orleans, a Tribute Portfolio Hotel, stands out with its prime location in the heart of New Orleans, offering guests an ideal spot to experience the city's vibrant culture and festivities like Mardi Gras. Its proximity to the St. Charles streetcar line and nearby bus stop allows easy access to downtown and the lively French Quarter, while the elegant Garden District offers a unique charm, adding a genuine New Orleans experience to each stay.
Guests frequently commend the hotel's breakfast offerings for their flavor and quality, ensuring a satisfying start to the day. Despite occasional service challenges during peak times, the breakfast remains a highlight, complementing the hotel's welcoming atmosphere. The restaurant’s operating hours may be limited, but guests can rely on excellent food whenever it is available.
The rooms at Hotel Tonnelle are generously sized, clean, and elegantly decorated with chic green tones, providing ample relaxation space. The King Suite City View is particularly praised by guests for its expansive layout and urban views. Hardwood floors and large windows add to the charm, delivering New Orleans’ vibrant spirit right into the rooms. While there are occasional mentions of housekeeping irregularities, the overall experience leans towards relaxation and comfort.
Maintaining high standards of cleanliness, Hotel Tonnelle impresses guests with its immaculate condition and soothing atmosphere. Rooms are clean and quiet, contributing to a comfortable retreat. The staff is known for their professionalism and friendliness, which enhances the overall guest experience significantly. Although there are minor concerns about the small room size and a lack of certain amenities, the stay is overwhelmingly comfortable.
The hotel defines Southern hospitality through its exceptional staff, making every visitor feel welcome from the moment they arrive. The friendliness, humor, and helpfulness of the staff are repeatedly praised, ensuring that guests feel at home. They consistently exceed expectations in service, making a lasting impression and encouraging future visits.
In summary, Hotel Tonnelle offers a delightful combination of ideal location, charming breakfast, comfortable rooms, and impeccable hospitality, which collectively create a memorable experience for those exploring New Orleans.
Club Wyndham Avenue Plaza, located in the picturesque Garden District of New Orleans, consistently earns praise for its excellent location and welcoming atmosphere. Guests appreciate the hotel's position on historic St. Charles Avenue, with the iconic streetcar line providing easy access to the city's attractions. The balance between proximity to the lively French Quarter and the tranquility of the Garden District makes it an attractive choice for travelers. The clean and safe environment complements the beautiful views of the lower Garden District and river, providing guests with a delightful setting to explore the vibrant city.
Accommodations at the hotel are described as spacious and comfortable, with rooms akin to small apartments equipped with practical amenities. The full kitchen setups allow for convenient in-room dining, making it ideal for both short visits and extended stays. Guests frequently highlight the meticulous cleanliness of the rooms and property. The friendly and attentive staff enhance the experience by offering exceptional service, leaving a lasting impression on visitors.
The pool area is a significant highlight, nestled in a lush courtyard with a serene atmosphere. Guests enjoy the heated pool and hot tub, often described as clean and refreshing, providing a perfect spot to unwind. The pool, alongside charming outdoor spaces like the patio and veranda, contributes to a relaxing stay away from the bustling streets.
Club Wyndham Avenue Plaza is recognized for its family-friendly atmosphere, ideal for families seeking both comfort and convenience. The availability of mini kitchens and welcoming outdoor areas further enriches the experience for families visiting New Orleans. The hotel is noted for hosting diverse groups, including seniors and families, ensuring a safe and pleasant atmosphere.
Overall, Club Wyndham Avenue Plaza offers a charming and clean environment with spacious rooms, attentive service, and superb amenities. The combination of prime location, exceptional staff, and relaxing facilities makes it a top choice for those visiting New Orleans, providing comfort and memorable experiences amidst the city's vibrant backdrop.
The The Pontchartrain Hotel, situated in the charming Garden District of New Orleans, consistently delights guests with its exceptional location. Nestled amidst a quieter neighborhood, the hotel offers a tranquil ambiance while remaining conveniently central, allowing easy access to the bustling French Quarter via a convenient streetcar route. The surrounding area is celebrated for its safety and historic charm, perfect for walking and exploring. A notable highlight is the hotel's extraordinary rooftop bar, providing stunning views of New Orleans and a perfect retreat after a day of sightseeing.
Guests greatly appreciate the dining experiences offered by the hotel, especially at the renowned Jack Rose Restaurant. The delicious and highly rated dinner options, including the acclaimed gumbo, create a memorable culinary experience. The superb service and quality food extend to the hotel's lounge and bars, adding to its dining appeal.
The rooms, set in a beautifully restored older building, are both charming and comfortable, featuring generous space and elegant decor. Many guests find the accommodations suitable for families, with comfort emphasized through the cozy and quality beds ensuring restful sleep. Although some mention minor improvements could be made, such as enhanced bathroom lighting, the rooms generally maintain a clean and inviting atmosphere.
While cleanliness sees mixed reviews, with some inconsistency noted in public areas, many guests commend their rooms for being clean and spacious. The staff at the Pontchartrain Hotel are frequently celebrated for their warm hospitality, with individuals like Vera and Phil receiving special acknowledgment for their friendly demeanor. The exceptional service provided by the team leaves a lasting positive impression, with staff members known for their personal touch and helpful local recommendations.
Overall, the The Pontchartrain Hotel offers a comfortable and enriching stay, marked by its excellent location, commendable dining experiences, and a genuinely hospitable staff, making it an ideal base for visitors exploring New Orleans.
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