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Summary of reviewsVille Real Hotel, strategically situated near major hubs like Belo Horizonte and Ouro Preto, offers a tranquil retreat amidst lush landscapes. The stunning location, combined with the hotel's charming architecture and delightful facilities, creates a serene environment perfect for relaxation. Guests appreciate the convenience of the airport's proximity and the hotel’s fantastic on-site restaurant, which enhances the overall experience with divine meals.
The breakfast at Ville Real Hotel is a highlight, with guests frequently praising the varied, high-quality spread that features cakes, breads, fruits, and natural juices. The inclusion of Minas Gerais cuisine and the attentive service further enriches the dining experience. Dinners are also well-received, with guests enjoying the delicious buffet options, though some note a desire for greater variety.
Room accommodations are another strong point, with spacious, clean, and comfortable rooms often featuring beautiful views. The beds are particularly praised for their comfort, ensuring restful sleep. While most reviews lauded the cleanliness, some mentioned areas for improvement, particularly in common and pool areas.
The staff at Ville Real Hotel are commendable for their professionalism and dedication to guest satisfaction. Guests consistently highlight the team’s politeness and attentiveness, creating a welcoming atmosphere. This exceptional service complements the beautiful and inviting setting, increasing the overall experience.
The hotel also caters to families, offering activities for children, although more options for younger kids and playground repairs are suggested. Its picturesque setting and family-friendly environment make it a favored choice for family getaways, as well as a peaceful escape for couples or friends.
Despite its serene allure, the hotel’s Wi-Fi service is inconsistent, which is a common criticism. The spa and gym receive mixed reviews, with massage services praised but a need for facility maintenance noted.
Ville Real Hotel offers delightful pool options for relaxation, though some maintenance is required to maintain consistent cleanliness and warmth. The hotel’s pet-friendly atmosphere is also appreciated, providing a pleasant environment for both human and furry guests.
Overall, Ville Real Hotel excels in delivering comfort, relaxation, and exceptional service, making it an attractive destination for travelers seeking a memorable stay in a serene, nature-rich setting.
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