InfoSummary of reviewsThe Red Lion & Cellar Room in Betchworth offers an overall delightful experience, largely characterized by its charming countryside location, excellent dining and friendly staff. Guests favor its serene and picturesque setting, making it an ideal stopover for travelers. The pub's inviting old-world charm, coupled with modern-day amenities, sets it apart as a enchanting retreat, especially appreciated for its cleanliness, comfortable beds and ample outdoor spaces suitable for leisure and dog walking.
The dining experience is another highlight with the dinner service receiving high marks for its quality and variety, particularly praised are the delicious steak pies and generous portions. Despite lacking an on-site breakfast service, guests find the overall meal quality impressive and are well-guided by staff to nearby breakfast spots.
Comfortable and well-appointed rooms are another plus with guests often noting the attractive decor, spaciousness and cleanliness. Beautifully converted lofts with original beams and skylights add a touch of heritage charm, though some suggest modernizing could enhance their stay. Mixed reviews about mattress comfort suggest room for improvement in this area.
Cleanliness receives largely positive reviews with many guests praising the impeccable condition of rooms and facilities, although a few instances of inconsistent upkeep were reported. The staff consistently earns high praise for their friendliness, attentiveness and professional service, contributing significantly to guests’ positive experiences.
The Red Lion & Cellar Room also manages to cater well to dog owners, providing a warm and accommodating environment for pets, which adds to its appeal. Although some guests felt the hotel was more appealing in photos and mentioned the need for minor refurbishments, the property still provides a satisfactory, value-for-money lodging option.
Overall, The Red Lion & Cellar Room stands out for its picturesque location, excellent dinner service and welcoming staff, offering a quaint and pleasant countryside retreat. Show more
InfoSummary of reviewsHartsfield Manor, nestled in the idyllic Surrey Hills, consistently impresses guests with its serene and picturesque setting, making it an excellent retreat from the bustle of city life. The beautifully maintained grounds and charming, historic mansion create a tranquil and scenic backdrop that visitors love with easy access to local attractions and ample free parking enhancing its convenience.
Breakfast at Hartsfield Manor is generally well-received with many guests praising the excellent, hearty and varied options available. The dining experience overall is positive with high-quality and tasteful meals being a highlight. The attentive and friendly service further enhances the experience, although occasional slow service and minor inconsistencies in food preparation are noted.
The spacious and comfortable rooms, complete with modern amenities and elegant furnishings, contribute to a delightful stay. Guests particularly appreciate the king-size beds, high ceilings and charming ambiance that align with the manor's historical charm. While there are minor concerns about room darkness in the lodge and occasional issues with cleanliness, the overall impression is of well-furnished, clean and welcoming accommodations.
The staff at Hartsfield Manor are frequently commended for their exceptional friendliness and efficiency. From the reception to the restaurant staff, guests consistently praise their courteous and attentive service, which significantly enhances the positive atmosphere of the hotel.
Beds at Hartsfield Manor receive high marks for comfort with many guests enjoying the large, comfortable king-size options available. While a few guests mention preferences for softer pillows or more spacious beds, the general sentiment is one of satisfaction.
In summary, Hartsfield Manor offers a charming, comfortable stay in a beautiful and tranquil setting, complemented by excellent service and generally positive dining experiences. Its picturesque location, welcoming staff and historic ambiance make it a highly recommended destination for travelers seeking a restful and scenic retreat. Show more
InfoSummary of reviewsThe Prince of Wales enjoys a prime location that appeals to many travelers, offering convenient access to Reigate station and nearby attractions, making it particularly attractive for business trips or quick getaways. Guests appreciate the ease of reaching Gatwick via train and value the proximity to the town center, while still enjoying a peaceful atmosphere despite its closeness to the railway.
Although breakfast is not provided on-site, guests are pleased with the availability of tea and coffee and the nearby breakfast restaurant that caters to various tastes. This location serves as a perfect jumping-off point to explore local culinary options, even though some guests noted the need for clearer communication regarding the breakfast hamper.
The rooms at The Prince of Wales evoke mixed feelings. They are considered basic yet functional, suitable for short stays, with some guests appreciating the room size and comfortable beds. Although cleanliness is a concern for some, impacting their perception of room maintenance and decor, the free parking and straightforward accommodation align with travelers seeking convenience.
The staff stands out as a significant highlight, consistently described as friendly, helpful, and welcoming, which greatly enhances the guest experience. The exceptional service, particularly from the reception and bar staff, adds a personal touch and leaves a lasting impression.
While the comfort of the beds varies, with some guests experiencing restful sleep, there are noted issues with bed quality and cleanliness, suggesting opportunities for improvement to enhance guest satisfaction. Addressing these aspects, along with overall cleanliness, could significantly improve the guest experience and maintain the appeal of The Prince of Wales for future travelers. Show more
InfoSummary of reviewsThe Prince of Wales enjoys a prime location that appeals to many travelers, offering convenient access to Reigate station and nearby attractions, making it particularly attractive for business trips or quick getaways. Guests appreciate the ease of reaching Gatwick via train and value the proximity to the town center, while still enjoying a peaceful atmosphere despite its closeness to the railway.
Although breakfast is not provided on-site, guests are pleased with the availability of tea and coffee and the nearby breakfast restaurant that caters to various tastes. This location serves as a perfect jumping-off point to explore local culinary options, even though some guests noted the need for clearer communication regarding the breakfast hamper.
The rooms at The Prince of Wales evoke mixed feelings. They are considered basic yet functional, suitable for short stays, with some guests appreciating the room size and comfortable beds. Although cleanliness is a concern for some, impacting their perception of room maintenance and decor, the free parking and straightforward accommodation align with travelers seeking convenience.
The staff stands out as a significant highlight, consistently described as friendly, helpful, and welcoming, which greatly enhances the guest experience. The exceptional service, particularly from the reception and bar staff, adds a personal touch and leaves a lasting impression.
While the comfort of the beds varies, with some guests experiencing restful sleep, there are noted issues with bed quality and cleanliness, suggesting opportunities for improvement to enhance guest satisfaction. Addressing these aspects, along with overall cleanliness, could significantly improve the guest experience and maintain the appeal of The Prince of Wales for future travelers. Show more
InfoSummary of reviewsReigate Manor Hotel enjoys a prime, quiet location close to Reigate’s town center, making it convenient for business, family visits and leisure. It is well-connected to public transport, Gatwick Airport and the M25 and offers ample parking space. Guests appreciate the serene setting with lovely views over Surrey's wooded slopes. The staff receives high praise for their friendliness, responsiveness and efficiency, enhancing the overall guest experience.
Breakfast at the hotel is generally well-regarded with a notable Full English breakfast that is often praised for being hot, delicious and satisfying. Guests enjoy a wide selection of options, including vegetarian choices and freshly cooked items. However, some inconsistencies are noted, especially on Sundays when a buffet is served.
Dinner experiences generally meet expectations with many guests finding the food tasty, well-prepared and reasonably priced. The staff's exceptional service during dinner is consistently mentioned positively. However, some guests have noted that the menu could offer more variety and avoid serving dishes that appear reheated.
Rooms at Reigate Manor Hotel are praised for their cleanliness, comfort and spaciousness. Many guests find the decor charming and the beds very comfortable, often ensuring a good night's sleep. While some rooms could benefit from an update and suffer from noise from the nearby main road, overall, the accommodations provide a restful and pleasant stay.
Cleanliness is generally well-maintained across the hotel with tidy rooms and well-kept common areas. There are occasional isolated incidents of insufficient cleaning that some guests feel could be improved upon.
Despite some mixed feedback on Wi-Fi strength and reliability, many guests find the internet access adequate. Beds are widely commended for their comfort with most guests experiencing excellent sleep quality, though a few note issues with hard pillows.
Lastly, while the hotel maintains an old-fashioned charm that many guests appreciate, the decor and facilities could benefit from modern updates. Nevertheless, the hotel’s warm atmosphere, affordable rates and cozy ambiance contribute to a pleasant overall experience. Show more
