Amari Dhaka is a highly recommended hotel in Dhaka, offering exceptional facilities and services. The breakfast buffet is varied and tasty with helpful waiting staff and the rooftop bar is a preferred choice for breakfast. The rooms are lovely, spacious and comfortable with warm hospitality and friendly guidance from the staff. The front desk staff is excellent and always willing to help and the waiters and waitresses are attentive and polite. The hotel staff is described as friendly, caring and professional, offering warm hospitality and acting as friendly guides throughout the stay. While some reviewers point out some areas for improvement, such as missing cheese and orange juice at breakfast, overall, the hotel provides guests with a very good stay and is a jewel in the city.
Jatra Flagship Dhaka Lake View is lauded for its prime location nestled in the peaceful yet central Dhaka embassy district, offering guests convenient access to Gulshan and Gulshan 2's facilities, malls, and restaurants. This strategic positioning near Gulshan Lake and the Banani Road 11 connecting bridge adds value for both leisure and business travelers, despite its slightly hidden spot on the 5th floor. Guests frequently commend the serene neighborhood and excellent service provided by staff members like Sakib and Mamun.
The hotel's breakfast service, offering a mix of continental and Bengali options, is generally satisfactory with fresh fruits and toast, although lacking in variety. The breakfast menu is somewhat static, with guests noting repetitive choices and coffee served with powdered milk. However, the morning offerings are deemed acceptable for the price, leaving room for improvement in diversity.
Rooms at Jatra Flagship Dhaka Lake View are characterized by their comfort, cleanliness, and modern design. Guests appreciate the spacious rooms with large, comfy beds and strong air conditioning, all contributing to a restful stay. The bright interiors contribute to the ambiance, although rooms near the road may experience some noise. Professional and helpful staff, such as Nayem and Mamun, enhance the guest experience, offering warmth and competence. Any shortcomings in room service are overshadowed by the welcoming environment and staff.
Cleanliness is a standout feature, with visitors consistently praising the spotless condition of rooms described as modern and spacious. This contributes to a beautiful environment that perfectly balances convenience, privacy, and tranquility. The high standard of cleanliness, combined with comfortable beds, results in a cozy and appealing retreat.
Exceptional staff service is a hallmark of Jatra Flagship Dhaka Lake View, with team members noted for their professionalism and courteous demeanor. The staff is recognized for actively fulfilling requests and providing local recommendations, ensuring guests feel welcome and supported. Notable mentions go to Mamoum, Sakib, and Shaharia for their superb service. The reception team is particularly noted for their friendliness, contributing significantly to an enjoyable guest experience.
Overall, Jatra Flagship Dhaka Lake View combines a central location with comfort, cleanliness, and outstanding staff service, ensuring a welcoming and satisfying stay for visitors.