InfoSummary of reviewsThe Hilton Garden Inn Lecce offers a well-rounded and generally positive experience for travelers, especially those prioritizing convenience, cleanliness and amenities during their stay. Located about a 15-20 minute walk from Lecce's historic center, the hotel strikes a balance between accessibility and tranquility, though some guests find the walk to be a bit long, especially in hot weather. The convenience of on-site parking is a significant advantage, particularly for those traveling by car or on business.
Guests often praise the hotel's facilities, which include a well-equipped gym, an elegant terrace pool and an impressive spa. The rooftop pool, in particular, stands out for its panoramic views and relaxing ambiance. Reviews frequently highlight the exceptional cleanliness of the hotel with rooms described as spacious, comfortable and well-maintained. The staff's friendliness and professionalism also contribute significantly to the positive atmosphere with particular commendation for team members like the Spa manager Monica.
The breakfast at Hilton Garden Inn Lecce receives mixed but mostly positive feedback. The buffet is appreciated for its variety and quality, featuring numerous local and international options. However, some guests point out organizational issues and feel the price of €15 per person is steep for the offered service. On the other hand, while the on-site dining for lunch and dinner has satisfied some guests with its quality and professional service, others report limited menu options and high prices.
Comfortable beds and consistent cleanliness in the rooms are frequently highlighted as key strengths of the hotel, ensuring a restful stay for guests. However, a few noted minor issues like outdated furniture, room temperature problems and occasional noise disturbances. The staff's courtesy and responsiveness, particularly at reception and in the spa, further enhance the guest experience.
One significant area needing improvement is the hotel's Wi-Fi, which many reviews describe as unstable and inconvenient due to frequent expirations and weak signal strengths.
In summary, the Hilton Garden Inn Lecce offers a comfortable, clean and well-equipped environment with a balanced location and friendly staff, though it has room for improvement in areas such as Wi-Fi connectivity and some aspects of its dining services. Show more
