InfoSummary of reviewsLOTE20 Hotel Boutique is a serene retreat nestled in nature, offering an idyllic escape in the picturesque Caminho das Pedras. Renowned for its excellent location, the hotel provides easy access to the Stone Paths region, Pinto Bandeira’s wine attractions, and a variety of local restaurants and tourist sites, making it the perfect base for relaxation and exploration.
Guests consistently praise the hotel's breakfast, described as delicious, varied, and reminiscent of elegant French dining. With freshly prepared and personalized options catering to dietary needs, the breakfast provides a cozy, inviting start to the day. The dining experience is equally remarkable for dinners, with Chef Alcides at the helm, crafting tasty dishes that highlight the culinary expertise of the kitchen. Despite some calls for improvement in service timings and pricing transparency, the on-site dining remains a commendable feature.
The accommodations at LOTE20 are another standout aspect. Situated amidst the scenic Serra Gaúcha mountains, the rooms provide stunning vistas and are lauded for their cozy and clean ambiance. Unique in design and tastefully appointed with amenities such as balconies, hot tubs, and fireplaces, the suites offer a luxurious and homely feel, fostering relaxation amidst beautiful decor and fragrant freshness.
Cleanliness is a key strength of LOTE20, as highlighted by guests who commend the impeccable upkeep and fragrant cleanliness throughout the hotel. The design and cleanliness converge to create an attractive space complemented by polite and attentive staff, ensuring a harmonious and comfortable stay for all visitors.
The staff at LOTE20, including individuals like Anderson, Guilherme, and Miguel, receive high acclaim for their friendly and personalized service. Their attention to detail and dedication to creating memorable guest experiences, such as arranging bonfires for stargazers, reflect the intimate and welcoming nature of the hotel, further enhancing the overall appeal of a stay.
Moreover, the hotel is celebrated as a romantic getaway, tailored for couples seeking intimacy and relaxation. With its charming ambiance, clean and inviting rooms, and thoughtful service in a beautiful setting, LOTE20 is perfect for couples looking to escape the hustle and find tranquility in a picturesque and intimate atmosphere. Overall, LOTE20 Hotel Boutique provides a remarkable vacation experience combining peaceful retreat, exceptional service, and luxurious comfort. Show more
InfoSummary of reviewsUmani Pousada emerges as a highly praised destination, owing to its peaceful and scenic location, exceptional amenities, and outstanding service. Strategically positioned at the entrance of the Caminhos de Pedra Route, it offers guests a tranquil retreat with convenient access to popular attractions and local wineries in Pinto Bandeira and Vale dos Vinhedos. Despite a need for car access to further locales, a nearby quality bistro adds to its appeal.
Guests frequently commend the pousada's breakfast experience as a significant highlight of their stay. The offering includes an assortment of fresh, high-quality items such as breads, cold cuts, fruits, and cakes, served with unlimited refills in a personalized and cozy setting. The attentive service during breakfast notably enriches guests' mornings.
Rooms at Umani Pousada receive consistent acclaim for their stylish and spacious design, featuring super king-size beds, luxurious bedding, and thoughtful amenities like electric kettles and tea selections. Cleanliness is meticulously maintained, with rooms and facilities described as impeccably clean and organized, enhancing the comfort and tranquility of the environment.
The staff's exceptional hospitality stands out, characterized by cordiality, humility, and genuine kindness. Renata at reception and the breakfast team are often mentioned for their warm demeanor and dedication to ensuring a welcoming atmosphere. The well-trained and attentive staff excel in providing detailed and personalized service, which significantly contributes to the overall positive experience.
In summary, Umani Pousada combines an enviable location, high-quality accommodations, an outstanding breakfast, and excellent service, making it a highly desirable choice for travelers seeking comfort and tranquility. Show more
InfoSummary of reviewsMalbec Casa Hotel emerges as a charming destination seamlessly blending tranquility with accessibility. Nestled amidst picturesque natural surroundings, it provides easy access to local attractions such as iconic stone paths, Caminhos de Pedra, and various delightful restaurants. Guests appreciate its serene environment, ideal for relaxing walks by a nearby stream and unwinding in beautifully preserved gardens.
The hotel offers an impressive breakfast experience that stands out for its quality and taste. Guests enjoy a selection of delicious sweets, savory dishes, and fresh fruits, complemented by cozy and calm settings. The attentive staff ensures a personalized service, enhancing the overall dining enjoyment.
Rooms at Malbec Casa Hotel are well-received for their comfort and style, featuring modern, beautifully decorated spaces that are both clean and well-maintained. While some rooms may be smaller, they are efficiently organized and equipped, ensuring a cozy atmosphere with excellent quality linens. Guests commend the superb showers and luxurious bathtubs available in certain rooms, contributing to a restful and pleasant stay.
Cleanliness is a consistent highlight, with the hotel maintaining impeccable hygiene standards throughout its facilities. Guests frequently comment on the inviting and fragrant atmosphere, underscoring the hotel's commitment to providing a clean and harmonious environment.
The exceptional staff is a cornerstone of the guest experience, noted for their warm, attentive service across all departments. Their friendliness and willingness to assist, including providing helpful recommendations, make for memorable stays.
The hotel’s outdoor area features a heated pool set amidst lush gardens, creating a serene retreat for guests. While some mention the pool's smaller size and potential issues with pool products, the overall aesthetic and relaxing environment receive positive feedback.
The comfortable beds are another facet that travelers appreciate, with soft, high-quality mattresses and linens ensuring a restful night's sleep. Combined with beautiful decor, great showers, and varied breakfast options, Malbec Casa Hotel remains a top choice for those seeking a relaxing and enjoyable stay. Show more
