InfoSummary of reviewsHotel Dan Inn Poços de Caldas, centrally situated in the heart of Poços de Caldas, garners high praise for its prime location. Guests frequently laud the hotel's proximity to the main square, tourist attractions, restaurants, shops and essential amenities, marking it as a highly convenient choice for both business and leisure travelers. The term "perfect location" appears often in reviews, underscoring the effortless access to local attractions on foot.
The breakfast service at the hotel is another highlight, often described as delicious and varied with numerous options from fresh fruits to cheeses and even live saxophone music creating a cozy atmosphere. Guests appreciate the attentive and courteous breakfast staff with constant replenishment ensuring a fresh and ample meal. While some found the breakfast simplistic, the majority of the feedback is positive, viewing it as a standout feature of their stay.
The dinner experience, however, received mixed reviews. While some guests enjoyed the variety and quality of meals, others found it inconvenient to walk nearly three blocks to the associated hotel for dinner service. Despite this, many still considered the half-board package a good deal for cost-conscious travelers.
When it comes to the rooms, the feedback suggests a need for improvement. The rooms are generally described as small, outdated and in need of better maintenance and cleanliness. Issues cited include dusty conditions, moldy smells and lack of proper ventilation. Despite some praise for comfortable beds, the overall sentiment indicates that room quality does not match promotional expectations.
Cleanliness at the hotel receives mixed reviews as well. While some guests found the hotel and rooms clean with polite housekeeping staff, others encountered significant issues such as dirty rooms upon arrival, inconsistent cleaning services and problems in bathroom hygiene.
The staff at Hotel Dan Inn Poços de Caldas receives consistent accolades for their exceptional service. Guests frequently commend the staff's kindness, attentiveness and willingness to assist, highlighting specific individuals for their top-notch service. Check-in and check-out processes are smooth, adding to the positive guest experience.
The hotel's Wi-Fi, on the other hand, has mixed feedback. Some find it satisfactory and seamless, while others report issues with weak signals and unstable connections. This contrasts with the generally favorable impression of other amenities like the pool, which, despite some remarks on its small size and need for better maintenance, is appreciated as a recreational option.
Families find the hotel highly accommodating with facilities and services catering to children, contributing to a pleasant family experience. The hotel's close proximity to child-friendly attractions, along with the availability of amenities like baby strollers and microwaves, makes it an ideal choice for family trips.
In summary, Hotel Dan Inn Poços de Caldas offers a central and convenient location with praiseworthy breakfast and exceptional staff service. However, there are notable areas for improvement, particularly regarding room quality, cleanliness and some aspects of service amenities like dinner and Wi-Fi. Its affordability as a three-star hotel presents it as a reasonable option for budget-conscious travelers seeking a basic, centrally-located stay. Show more
InfoSummary of reviewsCassino All Inclusive Resort Poços de Caldas By Nacional Inn is highly regarded by guests, particularly for its tranquil and beautiful location ideal for relaxation. Despite its distance from urban areas, visitors appreciate the peaceful environment and excellent hospitality that the resort offers. The breakfast experience is another standout, with guests praising the variety and quality of choices catering to diverse dietary needs. The dining options at dinner continue this positive trend, featuring delicious and well-seasoned meals, with Italian theme nights being a particular highlight, although some have noted repetitive menu items.
The resort's rooms are spacious and comfortable, offering good cleanliness and modern amenities, although some areas of maintenance, such as mold scents or inadequate lighting, could benefit from improvements. Cleanliness overall elicits mixed reviews; while many guests commend the attentive cleaning staff, there are a few areas that could improve, such as shared spaces and hallways. The staff consistently receives high praise for their friendliness and dedication, enhancing the overall guest experience by making visitors feel welcomed and valued.
The WiFi service offers a mixed experience, with some guests noting excellent connectivity while others experience inconsistent signals, particularly in rooms and outdoor areas. Guests frequently enjoy the pool facilities, appreciating their size and the array of heated options, though some express concerns regarding cleanliness and heating inconsistencies in outdoor pools. The resort excels in family-friendly activities, offering diverse entertainment options for all ages, such as mini-golf and ice skating, alongside engaging programming that keeps children delightfully entertained.
The bedding in the resort is mostly comfortable, with high-quality linens frequently mentioned positively, although minor issues with pillows and extra beds have been noted. Lastly, the all-inclusive system is praised for providing a comprehensive and seamless experience, with ample food and drink options available throughout the day, making the stay enjoyable and relaxing. Overall, Cassino All Inclusive Resort Poços de Caldas By Nacional Inn offers a delightful retreat, catering well to guests seeking comfort, variety, and exceptional service. Show more
