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Accessible Hotels with Swimming Pool in Bourget
17 HOTELS IN AND AROUND BOURGETRanking can be influenced by the commissions we receive.17 hotels nearby!
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Summary of reviews
Quality Inn, located in the East end of Ottawa, offers a convenient and accessible stay with its strategic positioning near Highway 174. This makes it ideal for both personal and business travels, providing easy access to local family events, work commitments, shopping centers, and dining options. Guests appreciate the proximity to local attractions and the tranquil, green environment of Orleans, alongside a convenient drive to Ottawa's downtown core.
The hotel provides a pleasant dining experience with its complimentary continental breakfast, featuring both hot and cold selections like waffles, fresh fruit, eggs, and sausages. Guests regularly commend the breakfast for its quality, ample offerings, and the reliable coffee, all of which are further enhanced by the friendly morning staff.
Quality Inn's rooms shine with cleanliness and comfort, offering spacious and newly renovated environments that include modern amenities such as microwaves, fridges, and coffee makers. Guests praise the immaculate condition of the rooms and bathrooms, as well as the comfortable beds that ensure a good night's rest. Although there are occasional minor maintenance issues, the hotel provides a peaceful retreat overall.
The staff at Quality Inn receive high marks for their friendliness, accommodating nature, and efficiency, with special recognition often given to specific members for their exceptional service. This creates a welcoming atmosphere where any minor inconveniences are promptly addressed.
The hotel's indoor heated pool adds a pleasant touch when available, though guests have noted inconsistencies with its accessibility. Meanwhile, the ample and free parking facilities contribute further to the convenience of staying at Quality Inn, offering easy access and safety for travelers.
In summary, Quality Inn provides a well-rounded experience with its strategic location, clean and comfortable accommodations, excellent breakfast, friendly staff, and convenient parking, making it a reliable choice for travelers visiting Ottawa's eastern region.
The hotel provides a pleasant dining experience with its complimentary continental breakfast, featuring both hot and cold selections like waffles, fresh fruit, eggs, and sausages. Guests regularly commend the breakfast for its quality, ample offerings, and the reliable coffee, all of which are further enhanced by the friendly morning staff.
Quality Inn's rooms shine with cleanliness and comfort, offering spacious and newly renovated environments that include modern amenities such as microwaves, fridges, and coffee makers. Guests praise the immaculate condition of the rooms and bathrooms, as well as the comfortable beds that ensure a good night's rest. Although there are occasional minor maintenance issues, the hotel provides a peaceful retreat overall.
The staff at Quality Inn receive high marks for their friendliness, accommodating nature, and efficiency, with special recognition often given to specific members for their exceptional service. This creates a welcoming atmosphere where any minor inconveniences are promptly addressed.
The hotel's indoor heated pool adds a pleasant touch when available, though guests have noted inconsistencies with its accessibility. Meanwhile, the ample and free parking facilities contribute further to the convenience of staying at Quality Inn, offering easy access and safety for travelers.
In summary, Quality Inn provides a well-rounded experience with its strategic location, clean and comfortable accommodations, excellent breakfast, friendly staff, and convenient parking, making it a reliable choice for travelers visiting Ottawa's eastern region.
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Heated Pool
Indoor Pool
Accessible
Parking
EV charging stations
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Summary of reviews
Fairmont Le Chateau Montebello is a beautiful and historic hotel that offers guests an incredible getaway location surrounded by stunning grounds situated along the Outaouis river in the Laurentides. Guests can enjoy the convenience of the hotel's location with short walks to Montebello village and great trails for skiing and snowshoeing in the winter, perfect for nature lovers looking for a relaxing escape. While the breakfast buffet options may be slightly disappointing for the price, most guests still found the quality to be good. The dining experience at the hotel does not always match the high standard of the accommodation, but the attentive staff and excellent service make up for it. The rooms are spacious, comfortable and cozy for the most part with well-equipped facilities available, although some may show signs of age and in need of renovations. The hotel prides itself on its high level of cleanliness, especially with the COVID-19 safety measures in place. The staff is exceptional according to most guest reviews, making guests feel very welcome throughout the hotel. The hotel offers plenty of activities for guests with a beautiful spa experience complete with pools and hot tubs and numerous sports facilities, including a great indoor tennis court. Families looking for a relaxed stay with plenty of activities have lots of options to keep their children entertained. While some guests find the beds to be uncomfortable, Fairmont Le Chateau Montebello still provides a peaceful and comfortable stay with great discounts for room issues.
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Accessible
Pool
Heated Pool
Indoor Pool
Pool Lap Lanes
Outdoor Pool
Golf
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Summary of reviews
The Holiday Inn Ottawa East by IHG, receives high praise for its prime location, which is just a short drive away from downtown Ottawa and situated near major attractions, shopping centers and public transportation. Guests find its proximity to essential spots like the Saint Laurent Shopping Centre and accessibility via major roadways to be very convenient.
The breakfast offerings at the hotel receive mixed reviews with many guests enjoying the variety and taste, particularly applauding the family-friendly buffet. However, some critiques highlight occasional issues with temperature, replenishment and organization. The dinner experience is overall well-received with guests complimenting the food quality, portion sizes and the friendly service of the restaurant staff.
The hotel rooms are widely regarded as clean, spacious and comfortable. Many reviews highlight the modern décor and the convenience of additional amenities like fridges and microwaves. While the majority of feedback is positive, there are some reports of minor cleanliness and maintenance issues.
Cleanliness throughout the hotel generally receives commendation with rooms noted for their cleanliness and organization. Some areas, like hallways and common spaces, have been occasionally noted for needing more attention. Nonetheless, guests generally find the property well-maintained.
Staff at Holiday Inn Ottawa East are frequently praised for their friendliness, professionalism and helpfulness. Specific staff members receive special mentions for their exceptional service, which contributes to a welcoming atmosphere. Despite a few reports of less favorable interactions, the overall sentiment towards the staff is highly positive.
The complimentary Wi-Fi is appreciated by many guests, though there are occasional comments about its reliability and speed. The hotel’s gym is favorably noted for its good size and well-maintained equipment. The pool, while appreciated by families and children, receives mixed feedback with some noting issues like temperature inconsistencies and access restrictions.
Free parking at the hotel is a significant perk, often mentioned for its convenience and ample space, enhancing the overall guest experience. The hotel is recognized for its family-friendly environment, comfortable beds and spacious rooms, making it a popular choice for family trips. While most guests find the beds exceptionally comfortable, a few noted minor issues with the mattress softness or quality of the sofa beds.
Overall, Holiday Inn Ottawa East provides a comfortable, convenient and welcoming stay with its excellent location and dedicated staff being standout features. Although there are areas for improvement, it remains a favorable choice for visitors to Ottawa.
The breakfast offerings at the hotel receive mixed reviews with many guests enjoying the variety and taste, particularly applauding the family-friendly buffet. However, some critiques highlight occasional issues with temperature, replenishment and organization. The dinner experience is overall well-received with guests complimenting the food quality, portion sizes and the friendly service of the restaurant staff.
The hotel rooms are widely regarded as clean, spacious and comfortable. Many reviews highlight the modern décor and the convenience of additional amenities like fridges and microwaves. While the majority of feedback is positive, there are some reports of minor cleanliness and maintenance issues.
Cleanliness throughout the hotel generally receives commendation with rooms noted for their cleanliness and organization. Some areas, like hallways and common spaces, have been occasionally noted for needing more attention. Nonetheless, guests generally find the property well-maintained.
Staff at Holiday Inn Ottawa East are frequently praised for their friendliness, professionalism and helpfulness. Specific staff members receive special mentions for their exceptional service, which contributes to a welcoming atmosphere. Despite a few reports of less favorable interactions, the overall sentiment towards the staff is highly positive.
The complimentary Wi-Fi is appreciated by many guests, though there are occasional comments about its reliability and speed. The hotel’s gym is favorably noted for its good size and well-maintained equipment. The pool, while appreciated by families and children, receives mixed feedback with some noting issues like temperature inconsistencies and access restrictions.
Free parking at the hotel is a significant perk, often mentioned for its convenience and ample space, enhancing the overall guest experience. The hotel is recognized for its family-friendly environment, comfortable beds and spacious rooms, making it a popular choice for family trips. While most guests find the beds exceptionally comfortable, a few noted minor issues with the mattress softness or quality of the sofa beds.
Overall, Holiday Inn Ottawa East provides a comfortable, convenient and welcoming stay with its excellent location and dedicated staff being standout features. Although there are areas for improvement, it remains a favorable choice for visitors to Ottawa.
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Pool
Heated Pool
Indoor Pool
Accessible
Family
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Summary of reviews
The Courtyard by Marriott Ottawa East garners high marks from guests for its strategic location, making it a convenient hub for exploring Ottawa. Its proximity to train and subway stations, major highways and the St. Laurent shopping mall, along with ample parking options including free underground parking, enhances the hotel’s appeal. The hotel’s central location, just minutes from downtown Ottawa, adds further convenience.
Guests praise the hotel rooms for being spacious, clean and well-equipped with modern amenities like comfortable beds, kitchenettes and ample storage, making them ideal for families and extended stays. The overall cleanliness and upkeep of both rooms and common areas contribute to a pleasant stay. Although there were a few mentions of musty odors, these were minimal compared to the overwhelmingly positive feedback.
Staff receive consistently high commendations for their friendliness, professionalism and service. From the front desk to housekeeping, the staff's dedication to ensuring a comfortable and enjoyable stay stands out, significantly enhancing the guest experience.
The pool, located on the penthouse floor, is noted for its cleanliness, stunning views and extended hours, though some reviews mentioned that it requires reservations and occasionally closes early. Despite a few concerns, the pool remains a valued amenity.
Breakfast at the hotel is praised for its quality and variety, though it is not included in the room price, which some guests found disappointing. Nonetheless, the breakfast offerings are generally well-received for their taste and substantial portions.
Guests also appreciate the convenient amenities such as secure, free underground parking and electric car connections, although there were minor mentions of complicated access and inadequate lighting.
Overall, the Courtyard by Marriott Ottawa East is highly recommended for its convenient location, spacious and clean rooms, exceptional staff service and well-maintained facilities. Despite a few minor drawbacks, the positive aspects overwhelmingly contribute to a strong, favorable guest experience.
Guests praise the hotel rooms for being spacious, clean and well-equipped with modern amenities like comfortable beds, kitchenettes and ample storage, making them ideal for families and extended stays. The overall cleanliness and upkeep of both rooms and common areas contribute to a pleasant stay. Although there were a few mentions of musty odors, these were minimal compared to the overwhelmingly positive feedback.
Staff receive consistently high commendations for their friendliness, professionalism and service. From the front desk to housekeeping, the staff's dedication to ensuring a comfortable and enjoyable stay stands out, significantly enhancing the guest experience.
The pool, located on the penthouse floor, is noted for its cleanliness, stunning views and extended hours, though some reviews mentioned that it requires reservations and occasionally closes early. Despite a few concerns, the pool remains a valued amenity.
Breakfast at the hotel is praised for its quality and variety, though it is not included in the room price, which some guests found disappointing. Nonetheless, the breakfast offerings are generally well-received for their taste and substantial portions.
Guests also appreciate the convenient amenities such as secure, free underground parking and electric car connections, although there were minor mentions of complicated access and inadequate lighting.
Overall, the Courtyard by Marriott Ottawa East is highly recommended for its convenient location, spacious and clean rooms, exceptional staff service and well-maintained facilities. Despite a few minor drawbacks, the positive aspects overwhelmingly contribute to a strong, favorable guest experience.
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Pool
Indoor Pool
Accessible
Parking
EV charging stations
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Summary of reviews
Hampton by Hilton Ottawa receives high praise from guests for various aspects of their stay. The hotel enjoys a strategic and highly accessible location near major transportation hubs, making it a convenient choice for both leisure and business travelers. Guests appreciate the hotel's proximity to downtown Ottawa and key attractions such as Parliament and Byward Market, as well as the ease of access to shopping centers and a variety of dining options. Despite some notes on the necessity of a car for ultimate convenience, the availability of ample parking and excellent public transport links adds to the location’s appeal.
The breakfast experience at Hampton by Hilton Ottawa is another well-regarded feature with many guests commending the wide range of options including freshly made waffles, hot items and catering to different dietary preferences. Although the breakfast area can get crowded and the use of plastic utensils is critiqued, the friendly staff and overall quality add significant value to guests' stays.
Guests find the rooms spacious, clean and comfortable, often exceeding expectations with modern furnishings and practical amenities such as fridges, microwaves and kitchenettes. High standards of cleanliness are a major highlight, further enhanced by the hotel's recently renovated facilities. The beds are particularly noted for their comfort, contributing to a restful stay. Despite some minor noise issues and occasional temperature control concerns, the overall room experience is highly positive.
Staff at Hampton by Hilton Ottawa are frequently commended for their friendliness, professionalism and helpfulness, creating a welcoming atmosphere. The efficient front desk service and attentive housekeeping further contribute to guest satisfaction, while the bilingual capabilities of the staff add to the inclusive service experience.
The hotel's gym and pool also receive commendations for their cleanliness and functionality. The gym is noted for being well-equipped and accessible 24/7, catering to different workout preferences. The heated indoor pool is appreciated by families, providing a fun and well-maintained space for children and adults alike, although there are occasional mentions of the pool’s water temperature.
Parking is another standout feature with free, secure underground parking and valet services adding to the convenience for guests. The availability of electric vehicle charging stations is also a valued amenity, catering to modern needs.
Family travelers find Hampton by Hilton Ottawa particularly accommodating, thanks to spacious rooms, family-friendly environments and thoughtful amenities like mini kitchens and children's TV programs. The indoor pool and welcoming staff further enhance the family stay experience, making the hotel a recommended choice for those traveling with children.
Overall, Hampton by Hilton Ottawa impresses guests with its high standards of cleanliness, friendly staff, comfortable accommodations, convenient location and valuable amenities, making it a solid choice for visitors to Ottawa.
The breakfast experience at Hampton by Hilton Ottawa is another well-regarded feature with many guests commending the wide range of options including freshly made waffles, hot items and catering to different dietary preferences. Although the breakfast area can get crowded and the use of plastic utensils is critiqued, the friendly staff and overall quality add significant value to guests' stays.
Guests find the rooms spacious, clean and comfortable, often exceeding expectations with modern furnishings and practical amenities such as fridges, microwaves and kitchenettes. High standards of cleanliness are a major highlight, further enhanced by the hotel's recently renovated facilities. The beds are particularly noted for their comfort, contributing to a restful stay. Despite some minor noise issues and occasional temperature control concerns, the overall room experience is highly positive.
Staff at Hampton by Hilton Ottawa are frequently commended for their friendliness, professionalism and helpfulness, creating a welcoming atmosphere. The efficient front desk service and attentive housekeeping further contribute to guest satisfaction, while the bilingual capabilities of the staff add to the inclusive service experience.
The hotel's gym and pool also receive commendations for their cleanliness and functionality. The gym is noted for being well-equipped and accessible 24/7, catering to different workout preferences. The heated indoor pool is appreciated by families, providing a fun and well-maintained space for children and adults alike, although there are occasional mentions of the pool’s water temperature.
Parking is another standout feature with free, secure underground parking and valet services adding to the convenience for guests. The availability of electric vehicle charging stations is also a valued amenity, catering to modern needs.
Family travelers find Hampton by Hilton Ottawa particularly accommodating, thanks to spacious rooms, family-friendly environments and thoughtful amenities like mini kitchens and children's TV programs. The indoor pool and welcoming staff further enhance the family stay experience, making the hotel a recommended choice for those traveling with children.
Overall, Hampton by Hilton Ottawa impresses guests with its high standards of cleanliness, friendly staff, comfortable accommodations, convenient location and valuable amenities, making it a solid choice for visitors to Ottawa.
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Accessible
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Indoor Pool
Ski
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Hilton Garden Inn Ottawa Airport offers a convenient location just one kilometer from Ottawa International Airport and across the street from the EY Centre. With a 24-hour shuttle service, soundproof rooms and proximity to attractions like Rideau Canal, Parliament Hill and the National War Museum, guests can enjoy both convenience and comfort. The hotel boasts a range of amenities, including connecting rooms, non-smoking rooms, pet-friendly accommodations, free parking, free Wi-Fi, an indoor pool and a fitness center. The on-site Garden Grille & Bar, popular among local corporate guests, serves breakfast, lunch and dinner (closed for lunch on Sundays) with a diverse menu of world-class steaks, pasta, seafood and seasonal selections that change quarterly. The restaurant also offers an extensive wine menu and a lounge area with a plasma television for guests to relax and enjoy a cocktail.
Summary of reviews
The Hilton Garden Inn Ottawa Airport is a fantastic hotel choice for both business and leisure travelers due to its convenient location near the airport and downtown Ottawa. The hotel's shuttle service, attentive staff and well-maintained facilities are all standout features. Guests rave about the spacious and comfortable rooms with many describing the beds as incredibly comfortable. The breakfast is highly recommended with fresh ingredients and a variety of hot food options. The restaurant also provides reasonably priced and delicious dinner options with only a few minor issues with service reported. The hotel pool is well-maintained and heated and families with kids enjoy using it. While the hotel's interior design is described as old-fashioned by a few, the majority of guests find the hotel facilities to be well worth the slightly higher price point. Overall, the Hilton Garden Inn Ottawa Airport is a clean and comfortable hotel suitable for both a short stay or an extended visit.
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Pool
Indoor Pool
Accessible
Dog Friendly
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Summary of reviews
The Residence Inn by Marriott Ottawa Airport consistently delights guests with its thoughtful balance of comfort, convenience, and quality service. Its outstanding location near Ottawa Airport makes it a preferred choice for travelers, offering easy access to local amenities, major routes, and public transportation. Guests appreciate the hotel's proximity to restaurants, shops, and institutions such as Carleton University, providing convenience for both leisure and business stays.
The breakfast experience is a highlight, offering a diverse array of appetizing options including vegetarian and gluten-free choices. Guests commend the attentive service in maintaining a well-stocked buffet, enhancing the overall morning experience. The rooms are spacious, clean, and well-equipped with kitchenettes, modern appliances, and comfortable beds, ensuring a restful stay. Guests often note the hotel’s spotless condition, with commendations for both the housekeeping staff and the refreshing environments throughout the property.
The staff’s friendliness and professionalism significantly elevate guest satisfaction, with particular recognition for helpful individuals like Alex and Mr. Baldeep Soodan. Their eagerness to assist and resolve inquiries contributes positively to the warm atmosphere, making guests feel welcome and valued.
Amenities such as free Wi-Fi and gym facilities further enhance the stay, with reliable internet connectivity and well-maintained fitness areas offering convenience and leisure options. The saltwater pool is a favored feature despite its size, offering a relaxing spot for families with warm and clean conditions. Complimentary underground parking adds to the overall convenience.
The beds receive high praise for comfort, contributing to restful nights and complete satisfaction. Guests appreciate the superb value for money, with high-quality service and facilities at competitive prices. Overall, the Residence Inn by Marriott Ottawa Airport provides an exceptional stay experience, making it a commendable choice for travelers visiting Ottawa for business or leisure.
The breakfast experience is a highlight, offering a diverse array of appetizing options including vegetarian and gluten-free choices. Guests commend the attentive service in maintaining a well-stocked buffet, enhancing the overall morning experience. The rooms are spacious, clean, and well-equipped with kitchenettes, modern appliances, and comfortable beds, ensuring a restful stay. Guests often note the hotel’s spotless condition, with commendations for both the housekeeping staff and the refreshing environments throughout the property.
The staff’s friendliness and professionalism significantly elevate guest satisfaction, with particular recognition for helpful individuals like Alex and Mr. Baldeep Soodan. Their eagerness to assist and resolve inquiries contributes positively to the warm atmosphere, making guests feel welcome and valued.
Amenities such as free Wi-Fi and gym facilities further enhance the stay, with reliable internet connectivity and well-maintained fitness areas offering convenience and leisure options. The saltwater pool is a favored feature despite its size, offering a relaxing spot for families with warm and clean conditions. Complimentary underground parking adds to the overall convenience.
The beds receive high praise for comfort, contributing to restful nights and complete satisfaction. Guests appreciate the superb value for money, with high-quality service and facilities at competitive prices. Overall, the Residence Inn by Marriott Ottawa Airport provides an exceptional stay experience, making it a commendable choice for travelers visiting Ottawa for business or leisure.
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Pool
Indoor Pool
Accessible
Dog Friendly
$
Info
Summary of reviews
The Hampton Inn by Hilton Ottawa Airport earns consistent praise from guests, making it a desirable choice for travelers seeking comfort, convenience, and excellent service. Its strategic location near Ottawa Airport, complemented by a reliable shuttle service, makes it highly appealing for those catching flights or attending nearby events. Guests appreciate the hotel's proximity to local dining options, shops, and attractions, which enhances the convenience of their stay.
The complimentary breakfast is lauded for its variety and quality, offering both hot and cold options with dietary accommodations, making it a popular feature among guests. Rooms are frequently described as clean, spacious, and modern, equipped with comfortable beds and essential amenities. The hotel's commitment to cleanliness extends to all areas, from rooms to common spaces, upheld by a diligent and friendly cleaning staff.
Guest experiences are further enriched by the hotel's courteous and attentive staff, who consistently provide exceptional service. The positive interactions with staff, particularly at the front desk, enhance the welcoming atmosphere and ensure an enjoyable stay. Families, in particular, find the hotel accommodating, with amenities such as a well-maintained indoor pool being a highlight for children.
Overall, the Hampton Inn by Hilton Ottawa Airport is recognized for its warm hospitality, serene environment, and thoughtful amenities, much appreciated by travelers, whether on short or extended visits. The emphasis on cleanliness, comfort, and convenience makes it a favored destination for both leisure and business travel.
The complimentary breakfast is lauded for its variety and quality, offering both hot and cold options with dietary accommodations, making it a popular feature among guests. Rooms are frequently described as clean, spacious, and modern, equipped with comfortable beds and essential amenities. The hotel's commitment to cleanliness extends to all areas, from rooms to common spaces, upheld by a diligent and friendly cleaning staff.
Guest experiences are further enriched by the hotel's courteous and attentive staff, who consistently provide exceptional service. The positive interactions with staff, particularly at the front desk, enhance the welcoming atmosphere and ensure an enjoyable stay. Families, in particular, find the hotel accommodating, with amenities such as a well-maintained indoor pool being a highlight for children.
Overall, the Hampton Inn by Hilton Ottawa Airport is recognized for its warm hospitality, serene environment, and thoughtful amenities, much appreciated by travelers, whether on short or extended visits. The emphasis on cleanliness, comfort, and convenience makes it a favored destination for both leisure and business travel.
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Pool
Indoor Pool
Accessible
Family
$
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Summary of reviews
Homewood Suites By Hilton Ottawa Airport receives glowing reviews from guests for its various offerings, creating a highly favorable impression, especially among those seeking convenience and comfort. Its location is lauded for being incredibly convenient, especially for travelers due to its close proximity to the airport and downtown Ottawa, while also providing easy access to essential amenities like restaurants, shopping centers, and gas stations. Despite its closeness to the airport, the hotel maintains a quiet atmosphere, ensuring a peaceful stay.
Guests frequently praise the breakfast experience, which boasts a wide variety and quality of options, including hot dishes and fresh selections that change daily. The friendly staff and pleasant dining ambiance enhance the breakfast experience, making it a standout feature compared to other budget-friendly accommodations.
The hotel's rooms are a significant highlight, with numerous reviews emphasizing their spaciousness, modern design, and cleanliness. The suites, particularly appreciated by families, come equipped with full kitchens and comfortable amenities that offer a home-like atmosphere, perfect for extended stays. The overall cleanliness of the hotel is frequently commended, with both rooms and common areas maintained to the highest standards, adding to the comfort and satisfaction of guests.
Service at the hotel is another aspect that garners extensive praise. The staff is described as exceptionally friendly and attentive, contributing to a warm and welcoming environment. Guests consistently note the professionalism and helpfulness of the staff, which significantly enhances the overall experience.
While the gym and pool facilities received mixed feedback, with some noting the gym's smaller size, these amenities are generally appreciated for their cleanliness and availability. The indoor pool, in particular, is favored for its warm temperature and well-maintained condition.
The beds receive positive remarks for their comfort, contributing to a relaxing stay despite a few mentions of worn mattresses or overly soft pillows. Business travelers highlight the hotel's facilities and strategic location as advantageous, particularly the well-equipped kitchenettes and spacious work areas, which cater well to both business and leisure needs.
Overall, Homewood Suites By Hilton Ottawa Airport is well-regarded for offering a superior level of convenience, comfort, and quality service, making it an ideal choice for travelers seeking a pleasant and efficient stay in Ottawa.
Guests frequently praise the breakfast experience, which boasts a wide variety and quality of options, including hot dishes and fresh selections that change daily. The friendly staff and pleasant dining ambiance enhance the breakfast experience, making it a standout feature compared to other budget-friendly accommodations.
The hotel's rooms are a significant highlight, with numerous reviews emphasizing their spaciousness, modern design, and cleanliness. The suites, particularly appreciated by families, come equipped with full kitchens and comfortable amenities that offer a home-like atmosphere, perfect for extended stays. The overall cleanliness of the hotel is frequently commended, with both rooms and common areas maintained to the highest standards, adding to the comfort and satisfaction of guests.
Service at the hotel is another aspect that garners extensive praise. The staff is described as exceptionally friendly and attentive, contributing to a warm and welcoming environment. Guests consistently note the professionalism and helpfulness of the staff, which significantly enhances the overall experience.
While the gym and pool facilities received mixed feedback, with some noting the gym's smaller size, these amenities are generally appreciated for their cleanliness and availability. The indoor pool, in particular, is favored for its warm temperature and well-maintained condition.
The beds receive positive remarks for their comfort, contributing to a relaxing stay despite a few mentions of worn mattresses or overly soft pillows. Business travelers highlight the hotel's facilities and strategic location as advantageous, particularly the well-equipped kitchenettes and spacious work areas, which cater well to both business and leisure needs.
Overall, Homewood Suites By Hilton Ottawa Airport is well-regarded for offering a superior level of convenience, comfort, and quality service, making it an ideal choice for travelers seeking a pleasant and efficient stay in Ottawa.
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Heated Pool
Indoor Pool
Accessible
Business
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Parking
Holiday Inn Express & Suites Downtown Ottawa East by IHG24.6 mi from Bourget
Hotel in Ottawa
8.1
Very GoodFrom $116
$
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Summary of reviews
The Holiday Inn Express & Suites Downtown Ottawa East by IHG, generally receives positive reviews with some room for improvement in specific areas.
Situated in a strategically central location, this hotel provides guests with easy access to major Ottawa attractions such as Parliament Hill, Byward Market and various museums, shops and restaurants. Its proximity to the O-Train and highways adds to its convenience. While the location is ideal for exploration, some guests expressed concerns about the nearby homeless shelters, which contributed to an unsettling environment, especially at night.
Visitors frequently praise the hotel's complimentary breakfast, highlighting its variety and inclusion of popular items like pancakes and cinnamon rolls. The breakfast area, though occasionally crowded, is well-stocked and maintained by friendly staff. However, some guests noted the limited seating and use of disposable cutlery as drawbacks. Despite occasional critiques about the food quality, the complimentary aspect of breakfast remains appreciated.
The dining experience at the hotel includes a convenient market section for snacks and a well-received lunch service. The hotel's proximity to local restaurants and bars offers ample dining options. However, some guests suggested enhancements, such as adding more menu items.
Room reviews are overwhelmingly positive with guests praising their cleanliness, spaciousness and modern design. The rooms are equipped with large TVs, microwaves and coffee makers, which add to the convenience. Minor issues like occasional lapses in daily cleaning and noisy air conditioning were noted but did not overshadow the overall positive guest experiences.
Cleanliness is a strong point for the hotel with many guests noting the spotless and well-maintained rooms. However, occasional concerns about certain areas like hallways, elevators and the pool area needing more attention were mentioned. Consistent upkeep in shared spaces could enhance the guest experience further.
The hotel staff receives high marks for their friendliness, helpfulness and professionalism, contributing significantly to a positive stay. A few instances of unprofessional behavior were mentioned but did not detract greatly from the overall positive feedback.
The hotel provides excellent Wi-Fi services with fast and reliable internet access frequently highlighted. This amenity adds to a convenient and comfortable stay for guests needing consistent connectivity.
The gym, though small, is well-equipped, clean and accessible 24/7, meeting basic workout needs for fitness-minded guests. Occasional mentions of the gym being closed or hard to find were noted but did not overshadow the overall positive reception.
The pool receives mixed reviews with some appreciating its well-maintained nature, especially for children. However, its small size and strong chlorine smell were points of concern. Despite these issues, when accessible, the pool area is generally enjoyed.
Parking remains a mixed experience with the on-site underground parking being described as secure yet tight and cramped, challenging to maneuver, especially for larger vehicles. The additional parking fee and limited spaces were frequent pain points.
For families, the hotel offers spacious suites and a generally clean and kid-friendly environment. However, the surrounding neighborhood's safety concerns and limited family-specific amenities were noted aspects that could be improved.
In summary, the Holiday Inn Express & Suites Downtown Ottawa East by IHG, provides a comfortable and convenient stay with excellent staff service, clean and spacious rooms and reliable Wi-Fi. While there are some concerns regarding the neighborhood, breakfast area and parking, the positive aspects of the hotel make it a generally favorable choice for travelers.
Situated in a strategically central location, this hotel provides guests with easy access to major Ottawa attractions such as Parliament Hill, Byward Market and various museums, shops and restaurants. Its proximity to the O-Train and highways adds to its convenience. While the location is ideal for exploration, some guests expressed concerns about the nearby homeless shelters, which contributed to an unsettling environment, especially at night.
Visitors frequently praise the hotel's complimentary breakfast, highlighting its variety and inclusion of popular items like pancakes and cinnamon rolls. The breakfast area, though occasionally crowded, is well-stocked and maintained by friendly staff. However, some guests noted the limited seating and use of disposable cutlery as drawbacks. Despite occasional critiques about the food quality, the complimentary aspect of breakfast remains appreciated.
The dining experience at the hotel includes a convenient market section for snacks and a well-received lunch service. The hotel's proximity to local restaurants and bars offers ample dining options. However, some guests suggested enhancements, such as adding more menu items.
Room reviews are overwhelmingly positive with guests praising their cleanliness, spaciousness and modern design. The rooms are equipped with large TVs, microwaves and coffee makers, which add to the convenience. Minor issues like occasional lapses in daily cleaning and noisy air conditioning were noted but did not overshadow the overall positive guest experiences.
Cleanliness is a strong point for the hotel with many guests noting the spotless and well-maintained rooms. However, occasional concerns about certain areas like hallways, elevators and the pool area needing more attention were mentioned. Consistent upkeep in shared spaces could enhance the guest experience further.
The hotel staff receives high marks for their friendliness, helpfulness and professionalism, contributing significantly to a positive stay. A few instances of unprofessional behavior were mentioned but did not detract greatly from the overall positive feedback.
The hotel provides excellent Wi-Fi services with fast and reliable internet access frequently highlighted. This amenity adds to a convenient and comfortable stay for guests needing consistent connectivity.
The gym, though small, is well-equipped, clean and accessible 24/7, meeting basic workout needs for fitness-minded guests. Occasional mentions of the gym being closed or hard to find were noted but did not overshadow the overall positive reception.
The pool receives mixed reviews with some appreciating its well-maintained nature, especially for children. However, its small size and strong chlorine smell were points of concern. Despite these issues, when accessible, the pool area is generally enjoyed.
Parking remains a mixed experience with the on-site underground parking being described as secure yet tight and cramped, challenging to maneuver, especially for larger vehicles. The additional parking fee and limited spaces were frequent pain points.
For families, the hotel offers spacious suites and a generally clean and kid-friendly environment. However, the surrounding neighborhood's safety concerns and limited family-specific amenities were noted aspects that could be improved.
In summary, the Holiday Inn Express & Suites Downtown Ottawa East by IHG, provides a comfortable and convenient stay with excellent staff service, clean and spacious rooms and reliable Wi-Fi. While there are some concerns regarding the neighborhood, breakfast area and parking, the positive aspects of the hotel make it a generally favorable choice for travelers.
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Accessible
Pool
Indoor Pool
Family
$
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Summary of reviews
Les Suites Hotel Ottawa in Ottawa is highly praised for its exceptional location. Nestled in the heart of downtown, it offers easy access to major attractions like ByWard Market, Rideau Center and Parliament Hill. Guests find this central position ideal for exploring the city, visiting restaurants and enjoying the vibrant nightlife. Despite a few concerns about the surrounding area's vibe, the convenience and accessibility are significant advantages.
The hotel features a well-regarded café that serves breakfast and dinner. The breakfast offerings are praised for their quality and variety, although some guests feel it is overpriced with limited options. The café's dinner service is appreciated for its delicious food and charming ambiance. Additionally, the hotel's suites come with well-equipped kitchens, allowing guests to prepare their own meals, which is particularly beneficial for longer stays.
The rooms at Les Suites Hotel Ottawa are frequently commended for their spaciousness and comfort, ideal for families and extended stays. Guests appreciate the large suites, which include fully equipped kitchens, washers, dryers and multiple bathrooms. Cleanliness is noted as generally good, although some reviews point out areas needing updates and better upkeep. Comfortable beds and friendly staff further enhance the experience.
The hotel's staff is another highlight, often described as helpful, friendly and professional. Specific staff members are recognized for going above and beyond to ensure a pleasant stay. While there are occasional mentions of less favorable interactions, the overall sentiment is positive.
Cleanliness receives mixed reviews with many guests praising well-maintained and tidy rooms, enhanced by effective housekeeping. However, recurrent issues such as stained carpets, outdated decor and occasional odors are noted, suggesting room for improvement.
The free Wi-Fi service also receives mixed feedback. While some guests enjoy reliable internet, others experience significant connectivity issues, especially at night. This highlights an area in need of consistency and enhancement.
The gym at the hotel is highly regarded, described as well-equipped and pleasant, contributing positively to the guest experience. In contrast, the pool receives mixed reviews with many appreciating its cleanliness and indoor setting but others citing issues with water temperature and restricted access, indicating potential for improvements.
Parking is a notable inconvenience, often described as expensive and confusing, especially with ongoing construction and lack of direct elevator access. Despite the secure and sometimes convenient setup, many guests find the additional fees burdensome.
Finally, the beds in the hotel are largely praised for their comfort, though the sofa beds are widely criticized for being uncomfortable. Guests seeking optimal comfort should avoid relying on the latter.
Overall, Les Suites Hotel Ottawa offers a comfortable and convenient stay in a prime downtown location with highlights including spacious rooms, friendly staff and well-received dining options, though some areas like cleanliness, Wi-Fi and parking could benefit from enhancements.
The hotel features a well-regarded café that serves breakfast and dinner. The breakfast offerings are praised for their quality and variety, although some guests feel it is overpriced with limited options. The café's dinner service is appreciated for its delicious food and charming ambiance. Additionally, the hotel's suites come with well-equipped kitchens, allowing guests to prepare their own meals, which is particularly beneficial for longer stays.
The rooms at Les Suites Hotel Ottawa are frequently commended for their spaciousness and comfort, ideal for families and extended stays. Guests appreciate the large suites, which include fully equipped kitchens, washers, dryers and multiple bathrooms. Cleanliness is noted as generally good, although some reviews point out areas needing updates and better upkeep. Comfortable beds and friendly staff further enhance the experience.
The hotel's staff is another highlight, often described as helpful, friendly and professional. Specific staff members are recognized for going above and beyond to ensure a pleasant stay. While there are occasional mentions of less favorable interactions, the overall sentiment is positive.
Cleanliness receives mixed reviews with many guests praising well-maintained and tidy rooms, enhanced by effective housekeeping. However, recurrent issues such as stained carpets, outdated decor and occasional odors are noted, suggesting room for improvement.
The free Wi-Fi service also receives mixed feedback. While some guests enjoy reliable internet, others experience significant connectivity issues, especially at night. This highlights an area in need of consistency and enhancement.
The gym at the hotel is highly regarded, described as well-equipped and pleasant, contributing positively to the guest experience. In contrast, the pool receives mixed reviews with many appreciating its cleanliness and indoor setting but others citing issues with water temperature and restricted access, indicating potential for improvements.
Parking is a notable inconvenience, often described as expensive and confusing, especially with ongoing construction and lack of direct elevator access. Despite the secure and sometimes convenient setup, many guests find the additional fees burdensome.
Finally, the beds in the hotel are largely praised for their comfort, though the sofa beds are widely criticized for being uncomfortable. Guests seeking optimal comfort should avoid relying on the latter.
Overall, Les Suites Hotel Ottawa offers a comfortable and convenient stay in a prime downtown location with highlights including spacious rooms, friendly staff and well-received dining options, though some areas like cleanliness, Wi-Fi and parking could benefit from enhancements.
Categories
Pool
Indoor Pool
Accessible
Ski
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Info
Summary of reviews
DoubleTree by Hilton Ottawa Downtown stands out as a highly regarded destination for travelers, thanks to its exceptional location and warm hospitality. Situated in the vibrant heart of Ottawa, the hotel offers unparalleled proximity to key attractions such as Parliament Hill, Byward Market, and the Rideau Centre, all within walking distance. This central positioning is ideal for both business and leisure travelers, with easy access to shopping, dining, and cultural experiences enhanced by nearby public transit.
Guests frequently commend the hotel's staff for their friendly, professional service, significantly enhancing the overall experience. The accommodating reception team is praised for their efficiency and welcoming atmosphere, contributing to a seamless stay. The hospitality extends to the breakfast experience, where guests enjoy a variety of high-quality offerings, including custom omelette stations, in a pleasant setting. Although breakfast is not included in all room rates, many find it worth the investment for its generous options and attentive service.
The hotel provides clean and modern accommodations, often praised for their spaciousness and comfort. Amenities such as comfortable beds and Nespresso machines in some rooms add convenience and contribute to restful stays. Despite some rooms being noted as small, the efficient design ensures space is used well. Many guests emphasize the cleanliness and comfortable bedding, which, along with the quiet ambiance, promotes relaxation.
Facilities like the gym receive positive remarks for being well-equipped, while the pool, though sometimes crowded or undergoing renovations, offers enjoyment for families. The hotel's parking facilities are convenient but occasionally challenging due to ongoing construction, affecting availability.
Overall, DoubleTree by Hilton Ottawa Downtown presents a pleasant blend of location, service, and comfort, appealing to a wide range of travelers seeking a convenient and enjoyable stay in Ottawa. While some areas could benefit from minor improvements, the hotel remains a popular choice for visitors exploring the city's center, reinforced by its family-friendly amenities and excellent staff service.
Guests frequently commend the hotel's staff for their friendly, professional service, significantly enhancing the overall experience. The accommodating reception team is praised for their efficiency and welcoming atmosphere, contributing to a seamless stay. The hospitality extends to the breakfast experience, where guests enjoy a variety of high-quality offerings, including custom omelette stations, in a pleasant setting. Although breakfast is not included in all room rates, many find it worth the investment for its generous options and attentive service.
The hotel provides clean and modern accommodations, often praised for their spaciousness and comfort. Amenities such as comfortable beds and Nespresso machines in some rooms add convenience and contribute to restful stays. Despite some rooms being noted as small, the efficient design ensures space is used well. Many guests emphasize the cleanliness and comfortable bedding, which, along with the quiet ambiance, promotes relaxation.
Facilities like the gym receive positive remarks for being well-equipped, while the pool, though sometimes crowded or undergoing renovations, offers enjoyment for families. The hotel's parking facilities are convenient but occasionally challenging due to ongoing construction, affecting availability.
Overall, DoubleTree by Hilton Ottawa Downtown presents a pleasant blend of location, service, and comfort, appealing to a wide range of travelers seeking a convenient and enjoyable stay in Ottawa. While some areas could benefit from minor improvements, the hotel remains a popular choice for visitors exploring the city's center, reinforced by its family-friendly amenities and excellent staff service.
Categories
Pool
Heated Pool
Indoor Pool
Accessible
Ski
$
Info
Summary of reviews
Cartier Place Suite Hotel is highly praised for its exceptional and central location in the heart of Ottawa. Guests find it ideal for both leisure and business with nearby Parliament Hill, Rideau Canal and Elgin Street ensuring easy access to the city's key attractions, vibrant neighborhoods, restaurants, bars and shops. The hotel's location on a peaceful street offers a tranquil retreat while still being close to the city's hustle and bustle.
The spacious and well-equipped suites are a standout feature, especially appreciated by families and groups. These suites offer amenities like fully stocked kitchens, balconies and separate living areas, making for a comfortable and convenient stay. The cleanliness of the rooms and the entire property is frequently noted, despite some complaints about outdated decor.
Guests consistently commend the friendly and helpful staff with many highlighting the exceptional service and welcoming atmosphere they create. Names like Gina, who is praised for her outstanding assistance, frequently feature in reviews.
The hotel does not provide breakfast or on-site dining options, which some guests found disappointing. However, the proximity to nearby dining establishments, including an adjacent pub praised for its brunch and dinner, helps offset this shortcoming.
While there were mixed reviews regarding the quality of the wifi service, many appreciated having access to it. The fitness amenities, including a well-equipped gym and clean pool area, are highly regarded, although occasional closures were noted.
Parking is another area where guests had varied experiences with some appreciating its convenience and security despite describing it as expensive. Many chose to find alternative parking to avoid the high fees.
Family-friendly features are a significant highlight with amenities such as a playroom, children’s play area and a favorable pool receiving positive remarks. Suites that accommodate larger families and the proximity to kid-friendly activities and grocery stores like Farm Boy add to the hotel’s appeal for family stays.
Overall, Cartier Place Suite Hotel provides a clean, comfortable and convenient base for exploring Ottawa, especially suitable for families and larger groups, while delivering friendly service and practical amenities.
The spacious and well-equipped suites are a standout feature, especially appreciated by families and groups. These suites offer amenities like fully stocked kitchens, balconies and separate living areas, making for a comfortable and convenient stay. The cleanliness of the rooms and the entire property is frequently noted, despite some complaints about outdated decor.
Guests consistently commend the friendly and helpful staff with many highlighting the exceptional service and welcoming atmosphere they create. Names like Gina, who is praised for her outstanding assistance, frequently feature in reviews.
The hotel does not provide breakfast or on-site dining options, which some guests found disappointing. However, the proximity to nearby dining establishments, including an adjacent pub praised for its brunch and dinner, helps offset this shortcoming.
While there were mixed reviews regarding the quality of the wifi service, many appreciated having access to it. The fitness amenities, including a well-equipped gym and clean pool area, are highly regarded, although occasional closures were noted.
Parking is another area where guests had varied experiences with some appreciating its convenience and security despite describing it as expensive. Many chose to find alternative parking to avoid the high fees.
Family-friendly features are a significant highlight with amenities such as a playroom, children’s play area and a favorable pool receiving positive remarks. Suites that accommodate larger families and the proximity to kid-friendly activities and grocery stores like Farm Boy add to the hotel’s appeal for family stays.
Overall, Cartier Place Suite Hotel provides a clean, comfortable and convenient base for exploring Ottawa, especially suitable for families and larger groups, while delivering friendly service and practical amenities.
Categories
Accessible
Pool
Indoor Pool
Honeymoon
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Info
Summary of reviews
Courtyard by Marriott Ottawa Downtown is highly praised for its fantastic central location in Ottawa, placing guests within easy walking distance of popular attractions like ByWard Market, Parliament Hill and the Rideau Shopping Centre. This prime spot allows visitors to conveniently explore the city’s vibrant cultural and culinary scenes.
Guest feedback on the breakfast experience is mixed. While the quality and service receive commendation, some guests feel options are limited and the cost high as breakfast is not included with the stay. Nonetheless, the on-site Bistro restaurant is positively noted for its friendly staff and nice food.
The hotel provides clean, modern and spacious accommodations with particular praise for the large comfortable beds and well-maintained facilities. While some minor issues like occasional noise from the streets and less-than-perfect bathroom doors are noted, the overall room experience is favorable with effective air conditioning and modern renovations enhancing guest comfort.
Cleanliness across the hotel, including both rooms and communal areas, is largely appreciated, though there are occasional mentions of unclean bathrooms or worn-out items. The consistently positive highlight is the friendly, professional and helpful staff, who significantly enhance the guest experience.
Parking is a point of concern, as while it is available on-site, it is often considered expensive, limited and challenging to navigate, prompting some guests to seek cheaper alternatives nearby.
Overall, Courtyard by Marriott Ottawa Downtown excels in offering a comfortable, clean and conveniently located stay, supported by a warm and accommodating staff, ensuring guests have a pleasant and memorable experience in Ottawa.
Guest feedback on the breakfast experience is mixed. While the quality and service receive commendation, some guests feel options are limited and the cost high as breakfast is not included with the stay. Nonetheless, the on-site Bistro restaurant is positively noted for its friendly staff and nice food.
The hotel provides clean, modern and spacious accommodations with particular praise for the large comfortable beds and well-maintained facilities. While some minor issues like occasional noise from the streets and less-than-perfect bathroom doors are noted, the overall room experience is favorable with effective air conditioning and modern renovations enhancing guest comfort.
Cleanliness across the hotel, including both rooms and communal areas, is largely appreciated, though there are occasional mentions of unclean bathrooms or worn-out items. The consistently positive highlight is the friendly, professional and helpful staff, who significantly enhance the guest experience.
Parking is a point of concern, as while it is available on-site, it is often considered expensive, limited and challenging to navigate, prompting some guests to seek cheaper alternatives nearby.
Overall, Courtyard by Marriott Ottawa Downtown excels in offering a comfortable, clean and conveniently located stay, supported by a warm and accommodating staff, ensuring guests have a pleasant and memorable experience in Ottawa.
Categories
Pool
Indoor Pool
Accessible
Sustainability Journey
$
Info
Summary of reviews
The Westin Ottawa is highly regarded for its blend of luxury, comfort, and prime location in downtown Ottawa. Guests frequently praise the hotel's exceptional positioning, with convenient access to significant attractions such as Parliament Hill and the Byward Market, as well as direct connections to the Rideau Centre and Shaw Centre. Its stunning city and canal views add to the allure, making it an ideal base for both business and leisure travelers.
Breakfast at The Westin Ottawa is a standout feature, with a diverse and delicious menu that often includes memorable items like lox and croissants. Daly’s, a popular spot for breakfast, impresses guests with its quality service and delightful ambiance, enhanced by views of the Parliament Buildings.
The rooms at the hotel are spacious, airy, and well-maintained, featuring comfortable beds that guarantee restful sleep. Many offer spectacular views of the city skyline, contributing to a welcoming and home-like atmosphere. Guests appreciate the clean and modern style of the accommodations, complementing the attentive and professional service provided by the hotel staff.
Staff at The Westin Ottawa are repeatedly commended for their friendliness and helpfulness, going above and beyond to ensure a pleasant guest experience. The hotel's exceptional cleanliness is a recurring theme in reviews, with dedicated housekeeping maintaining the high standards expected by visitors.
The hotel’s fitness and wellness facilities exceed typical hotel offerings, boasting a well-equipped gym and a variety of amenities, including a saltwater pool, whirlpool, and sauna. These features cater to various wellness needs and are often highlighted for their quality.
Families find The Westin Ottawa to be particularly accommodating, with amenities such as a family-friendly pool and direct access to the Rideau Centre that simplify travel logistics. The hotel ensures comfort and convenience, making it suitable for families visiting the city for special occasions.
Overall, The Westin Ottawa is characterized by its luxurious feel, exceptional service, and strategic location, making it a preferred choice for travelers seeking a high-end experience with easy access to Ottawa’s vibrant core.
Breakfast at The Westin Ottawa is a standout feature, with a diverse and delicious menu that often includes memorable items like lox and croissants. Daly’s, a popular spot for breakfast, impresses guests with its quality service and delightful ambiance, enhanced by views of the Parliament Buildings.
The rooms at the hotel are spacious, airy, and well-maintained, featuring comfortable beds that guarantee restful sleep. Many offer spectacular views of the city skyline, contributing to a welcoming and home-like atmosphere. Guests appreciate the clean and modern style of the accommodations, complementing the attentive and professional service provided by the hotel staff.
Staff at The Westin Ottawa are repeatedly commended for their friendliness and helpfulness, going above and beyond to ensure a pleasant guest experience. The hotel's exceptional cleanliness is a recurring theme in reviews, with dedicated housekeeping maintaining the high standards expected by visitors.
The hotel’s fitness and wellness facilities exceed typical hotel offerings, boasting a well-equipped gym and a variety of amenities, including a saltwater pool, whirlpool, and sauna. These features cater to various wellness needs and are often highlighted for their quality.
Families find The Westin Ottawa to be particularly accommodating, with amenities such as a family-friendly pool and direct access to the Rideau Centre that simplify travel logistics. The hotel ensures comfort and convenience, making it suitable for families visiting the city for special occasions.
Overall, The Westin Ottawa is characterized by its luxurious feel, exceptional service, and strategic location, making it a preferred choice for travelers seeking a high-end experience with easy access to Ottawa’s vibrant core.
Categories
Pool
Heated Pool
Indoor Pool
Accessible
Luxury
$
Info
Summary of reviews
The Lord Elgin Hotel in Ottawa excels in several key areas that make it a highly recommended choice for visitors. Its outstanding location in the heart of downtown Ottawa garners consistent high praise. The proximity to Parliament Hill, the National Arts Centre and Byward Market, along with easy access to shops, restaurants and entertainment venues, makes exploring the city convenient. The historic charm of the building and the clean, comfortable rooms, paired with friendly, accommodating staff, add to the appeal.
Breakfast at the hotel receives mixed reviews. Some guests enjoy the quality and taste of the breakfast buffet, while others find it expensive and lacking in variety. Similarly, dinner experiences at the hotel’s restaurant are varied with some guests praising the well-prepared food and attentive service, while others critique the quality, pricing and ambiance.
Guest feedback on the rooms is largely positive, noting their comfort, cleanliness and modern updates. Spaciousness and décor are appreciated, though some rooms are considered small with cramped bathrooms. Maintenance and noise issues are occasional drawbacks, but overall, the rooms are comfortable and welcoming.
Cleanliness is a strong point with most reviews praising the spotless rooms and well-maintained common areas. Some minor issues, such as dusty areas, old carpets and pool maintenance, are noted but do not significantly detract from the overall positive impression.
The staff at the Lord Elgin Hotel are frequently highlighted for their friendliness, helpfulness and professionalism, making guests feel welcome and looked after. Despite some isolated mentions of unwelcoming behavior, the general sentiment is overwhelmingly positive.
Wi-Fi service has received mixed reviews; while some guests report satisfactory connectivity, others experience slow or intermittent service with inconsistent coverage throughout the hotel. This could be a consideration for those needing reliable internet access.
The hotel's gym and wellness facilities, including an indoor pool, are well-received, though some guests note the need for better maintenance and amenities. The fitness center is appreciated for its modern equipment, even if some aspects feel a bit dated.
The pool area is generally praised for being clean and spacious, though maintenance issues like cold or overly chlorinated water and cleanliness problems with the hot tub are occasional concerns. Improved upkeep would enhance guest satisfaction.
Valet parking service at the hotel is convenient but pricey with costs around $35-$40 per day. The service efficiency can be inconsistent, leading to long wait times. The absence of free parking and limited self-parking options are noted drawbacks.
The hotel’s family-friendly environment stands out, offering a welcoming atmosphere for guests with children. The pool and room amenities such as bathtubs cater well to families, creating a secure and enjoyable experience for all ages.
In summary, the Lord Elgin Hotel is celebrated for its prime location, friendly staff and clean accommodations. While there are areas for improvement, particularly with breakfast variety, restaurant service, Wi-Fi and parking costs, the overall guest experience remains positive, making it a recommended choice for both tourists and families visiting Ottawa.
Breakfast at the hotel receives mixed reviews. Some guests enjoy the quality and taste of the breakfast buffet, while others find it expensive and lacking in variety. Similarly, dinner experiences at the hotel’s restaurant are varied with some guests praising the well-prepared food and attentive service, while others critique the quality, pricing and ambiance.
Guest feedback on the rooms is largely positive, noting their comfort, cleanliness and modern updates. Spaciousness and décor are appreciated, though some rooms are considered small with cramped bathrooms. Maintenance and noise issues are occasional drawbacks, but overall, the rooms are comfortable and welcoming.
Cleanliness is a strong point with most reviews praising the spotless rooms and well-maintained common areas. Some minor issues, such as dusty areas, old carpets and pool maintenance, are noted but do not significantly detract from the overall positive impression.
The staff at the Lord Elgin Hotel are frequently highlighted for their friendliness, helpfulness and professionalism, making guests feel welcome and looked after. Despite some isolated mentions of unwelcoming behavior, the general sentiment is overwhelmingly positive.
Wi-Fi service has received mixed reviews; while some guests report satisfactory connectivity, others experience slow or intermittent service with inconsistent coverage throughout the hotel. This could be a consideration for those needing reliable internet access.
The hotel's gym and wellness facilities, including an indoor pool, are well-received, though some guests note the need for better maintenance and amenities. The fitness center is appreciated for its modern equipment, even if some aspects feel a bit dated.
The pool area is generally praised for being clean and spacious, though maintenance issues like cold or overly chlorinated water and cleanliness problems with the hot tub are occasional concerns. Improved upkeep would enhance guest satisfaction.
Valet parking service at the hotel is convenient but pricey with costs around $35-$40 per day. The service efficiency can be inconsistent, leading to long wait times. The absence of free parking and limited self-parking options are noted drawbacks.
The hotel’s family-friendly environment stands out, offering a welcoming atmosphere for guests with children. The pool and room amenities such as bathtubs cater well to families, creating a secure and enjoyable experience for all ages.
In summary, the Lord Elgin Hotel is celebrated for its prime location, friendly staff and clean accommodations. While there are areas for improvement, particularly with breakfast variety, restaurant service, Wi-Fi and parking costs, the overall guest experience remains positive, making it a recommended choice for both tourists and families visiting Ottawa.
Categories
Accessible
Pool
Indoor Pool
Pool Lap Lanes
Luxury
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