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Summary of reviewsHotel Moskva in Banja Luka garners positive reviews for its prime location and overall cleanliness. The hotel is centrally situated, offering easy access to major city attractions like the Cathedral and Kastel Fortress within a short walking distance. Despite its proximity to the bustling town, guests appreciate the quiet ambiance in the surrounding area, which provides a tranquil retreat. The hotel's environment is complemented by clean and comfortable rooms, a friendly and attentive staff and convenient amenities such as parking.
The rooms at Hotel Moskva are largely praised for their spaciousness and cleanliness. Guests describe them as well-equipped, modern and extremely tidy. The comfortable beds, modern decor and cozy atmosphere contribute to a restful stay. While some older rooms require renovation, the overall impression remains positive. The daily room cleaning and immaculate common areas further enhance the hotel's reputation for cleanliness.
The staff at Hotel Moskva stand out for their friendliness and helpfulness. Guests commend the professional and courteous service provided by the younger staff members. The front desk team receives praise for their kindness and assistance, although language barriers occasionally present a minor challenge. Overall, the staff's dedication significantly contributes to guests' enjoyable experiences at the hotel.
Hotel Moskva's breakfast evokes mixed reviews with guests recognizing its quality and taste. Many appreciate the varied and delicious offerings, though there are calls for more variety to meet four-star expectations. Dinner at the hotel's restaurant is praised for its quality but noted for its limited menu and early closing time. Despite these limitations, the food quality remains a positive aspect with complimentary laundry services adding value to the guest experience.
The hotel offers reliable and strong Wi-Fi connectivity and its spa and pool provide additional amenities for relaxation. While the spa is stylish and well-maintained, it has faced occasional maintenance issues and limited functionality. The pool is large and generally well-received, though the water can be cold at times and access requires a separate reservation. Parking facilities are more favorable for motorcyclists with some challenges for car drivers due to limited spaces.
Family-friendly accommodations at Hotel Moskva are highly praised with spacious and clean rooms ideal for larger families. The hotel's location and amenities like the pool enhance the family stay experience. The on-site basement bar and nearby entertainment options cater to guests seeking nightlife activities without compromising the hotel's calm nighttime atmosphere.
Overall, Hotel Moskva offers a comfortable and enjoyable stay despite some areas requiring improvement. The prime location, clean and well-equipped rooms and warm hospitality make it a popular choice for visitors to Banja Luka. While opinions on its four-star rating vary, the hotel delivers a generally satisfying experience that attracts both short-term and extended stays.
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